Marjana provided exceptional assistance with my jewellery repair, displaying both expertise and friendliness. Despite the process taking some time, she graciously apologised and even offered me a comfortable seat. I truly appreciate her guidance and would gladly seek her help again when in the store.

i came into the store to buy a gold bracelet but wasn’t too sure which one I wanted, one of the workers, I believe her name was Malika curly haired young lady. She allowed me to try on the bracelets and was just such a lovely person. Very happy with my purchase!

I visited the store with one of the gold rings I bought online, i wore it once and it was mis-shaped and bent because it pulled a thread from a scarf I was wearing and it was easily bent and it changed shape. I traveled 1 hour to get there,

Makfire at H. Samuel provided us with exceptional service during our recent visit. Her product knowledge, attention to detail, and willingness to go above and beyond to meet our needs made our shopping experience truly outstanding. She made

Aramis and Wajid were so helpful!! I visited the other day to get help to fix my broken watch and they were brilliant. They were very speedy with their solutions and their customer service was faultless.

We went to store to buy a watch - the girl didn't know how to fasten the watches, didn't know if the straps can be shortened or changed. A colleague helped her on the fastening front.

To “ T”, ( Asian guy) Thank you so much for your first class customer service, you was so patient and understanding with us for being very indecisive, we were very confused and you

I went to the store today and got great service from staff. Aramis the young lady served me nice and politely and assist me through out the purchase.

Amazing experience with Shamaila. Extremely helpful, approachable and I am honoured to have been served by her. Great service overall!

Went into store and was helped by Ebaan and Tee. They were wonderful and professional. Defo recommend and will be back here soon