This spot seriously needs to step up its customer service game. It's a real bummer when a great store doesn't deliver on the service front. I've made my decision - this is the last time I'll be stepping foot in this place. Spent nearly two hours searching for the perfect piece of art for my home, got all excited about it, and finally took it to the checkout. And then it all went south. The lady at the register tells me it's marked at the wrong price, so she calls the manager. (The art had a $179.00 sticker on it, clear as day.) The manager comes and insists it should be $240.00. I'm like, 'Wait a minute, whose fault is it that the wrong sticker's on there? I found it like this, so I should get it for the price it's marked.' There was a bigger art piece with the $240.00 tag, but mine was way smaller. She refused to check, just peeled the sticker off and slapped a new one for $240.00 without batting an eye. Her attitude was the last straw. I walked away, a complete waste of time. That lady needs some serious customer service training, and so does the rest of the staff. I'm pretty sure this isn't their store policy. As much as I love HomeGoods, I won't be returning to this location. This isn't my first bad experience here - I had a similar issue a while back. HomeGoods, if you want to keep customers coming back, you need to train your staff better and maybe consider a new manager. Your business is only as good as the way you treat your customers.

Had a very disappointing experience here recently. I wanted to purchase some dish towels. A pair were in original packaging . And another pair was without packaging but one had a handmade label with a price. When I went to check out the clerk said there should have only been 1 towel in the packaging , not 2. And the other towel with the handmade label was wrong. I wanted all 4 towels. Instead of getting them for $16, they said it would be $32. They said they have to charge what the price that is in the system, not how it is packaged. And not if it even has a handmade tag made by the store. With that policy, they could change the price at the register for anything. I called the customer service number, and they confirmed that is the store policy. He said he would ask the store manager to call me. I was told it could take a day or two. It's been well over a week and no call yet. This policy is not very customer friendly. There were many delays at the counter while I was trying to get this sorted out. Felt like I stood there a half hour. Very poor service.

My daughters and I love to shop at HomeGoods!! From the second you walk in the door there is something new. Their specialty food items are reasonably priced, so it’s fun to try new snacks. Need a gadget? They have so many that if you can’t find it there you might not need it. Great prices on frames and home decor. Our favorite area to shop is pets, where you can get great quality beds and accessories for your dogs and cats for much less of an expense (and usually better quality) than shopping next door at the pet store (they shall remain nameless). The clothing is well organized, clean and well stocked, their beauty items are as well.... but LET ME TELL YOU ABOUT THEIR HOLIDAY SECTION!!! If you are into the holidays like Halloween and Christmas then this is the place to be. Gorgeous ways to deck your halls and not break your wallet. Don’t miss it. You have to go here. I only have 4 stars because their nightly announcements are the most annoying things on the planet—- we get it you’re closing in 30 min! Otherwise it’s great.

I enjoy my shopping here. Second floor is so clean amd neat. Especially the area where they sell skil products. You can easily locate everything. I would say it is a little over packed. Maybe they should monitor the number of people that go in and out. Otherwise staff is helpful and overall i love this TJmax …

Overall, appears to be a great store for those looking to decorate their homes on a budget. While there may be some issues with organization and product quality, the store's vast selection and discounted prices make it a go-to destination for anyone looking to spruce up their living spaces.

A little run down. Parking lot is horrific but still a good place to shop and find deals. I feel like selections have started to go down. I would be able to walk in before and find clothes with no problem. Now I have to scroll through racks before I even find a thing I like or that fits.

I love this store. There is name brand everything at really affordable prices. I myself am a middle class american and this store allows me the chance to indulge at prices I can afford. I am very pleased with the abundance of merchandise available year-round.

So jam packed full of stuff that it is too hard to get anywhere in the store. I don't know how people with disabilities do it. There is literally no space to maneuver around. Nice variety of different things and I can always find an associate if I need to

Large selection of stuff for home - from spoons and forks to some furniture including cookware, lights, carpets, plates, mugs and glasses and so on. The sell some selection of food like sweets, oil, seasonings, tea and coffee.

This HomeGoods location is the worst I have been to. Their products have one price tag and they charge different price at the cashier. Manager at this location needs to go through training on customer experience

We found some great deals! My husband got a work jacket, I got a blouse for work, found a 3 tier metal Pumpkin with a pumpkin candle to match. Even my husband said, we did good after paying for everything.

Always a wonderful place to discover great deals on clothes, shoes and accessories. You have to be patient and look for the right item, but there are plenty of bargains to find. Highly recommended.

Was looking for Halloween decor, there wasn't as much as I had hoped. Did find a cute metal character to put on the front porch and a few other things. Place was clean. Christmas decor available.

Nice place to shop for everything you need for home(inside & outside). Sometimes organized/sometimes not, but expect to give it some time. Most items the prices are very good and reasonable.

This place is so much fun to come to because you're able to shop for a pretty much anything... I go in there for maybe one item and come out with 10... Low prices and a lot of fun to go to

This place has a great selection of items. If the rating was based solely on their product it would have been 5 stars. But this is about the employees, specifically the cashier.

It's a really good place to shop for all home decor, furniture, cushions, wall arts, and kitchen decor,. Prices are budget friendly, 30 days return policy. Staffs are friendly

I love shopping at this store. They have a huge selection and you can find some wonderful deals. Be prepared to look a little to find your item, but it is worth the time.

Love, love, love!!! If you think you can go in just to look around. Don't believe it. You will find something that you have been wanting forever. Take money with you!!!

I love Home Goods but... This store only had Xmas pillows, Xmas pillow colors. Disappointing and boring. The artwork was boring. Come on Home Goods get with it.

Lines were 25 people deep. Busy place. They must have something for everyone. Just not me on that day. That's ok, headed to the one in Pleasant Hill, CA. PCM

great store found just about everything I needed and more that I didn't need but ended up getting anyway. such great deals there and so much too look at.

Great sel, great quality and great prices. I have been in lots of HomeGoods stores BUT this one is the cleanest nicest and most organized of all. Piere

Tjmaxx me encanta productos para el cuidado de la piel, maquillaje tratamientos para el cabello de calidad a un precio más bajo lo recomiendo!!!

Even though I got there late they got me what I needed thank you staff for letting me come in at the last minute getting what I needed

Homegoods at the first floor, tjmax in the second. There are a bunch of things here at a good deal, lots of people go here though .

Great variety of everything you can need for your home. I even buy honey and spices there. You can find great gift ideas there.

There is such a broad selection of goods. I always spend more than I should because things are high quality at a decent price.

Gosh i get list in this store for hours! Love their blanket section and all the sparkly stuff inside! Glassware is phenomenal.

Love this place for home decores you need to visit few times to find what you want since most items are single inventoey

Great selection of beauty and hair care products! TJ Max also has best selection of luggages and name-brand purses.

This one on blossom hill, Almaden ave Is so messy and not organized at all ! My daughter wanted to come to this one

Great varieties, helpful staffs, located in business square w groceries, cafe ... with large convenient parking.

Easy to shop and great selection of decor items. Long lines at check out move quickly. Prices are very good!

Omg it was super packed...couldn't look around..people pushing their way thru .was not a good experience

Big store. Great selection. 2 floors. Busy but lines were moving good. Will definitely be back again.

Amazing.....I need another house to furnish with all the interesting things in HomeGoods/Target

Always find something cute here! Best time to go is early on weekday mornings, best selection!

Love to look for yard figure and hoilday decor and jams,teas,ect.. Sometimes I a disappointed.

Homegoods is 1 of my favorite stores for home items! A lot of unique items worth every penny!

Get anything you want. Clothes, home-decor, accessories and all at reasonble price. …

If you need something special for an event this is the right place for it . Love this place

I had rewards bucks so found some cute stuff for the patio spent more but liked it all fun

Always fun! There's so much stuff! Check-out line can be long, but always moves quickly.

This store has great selection. I visit often as they get shipment almost twice a week.

Very clean & well run store. Helpful staff. I truly enjoy going there. 5 star rating.

Wow, terrific Halloween decorations. Fantastic prices on handblown glass pumpkins.

Love this place. Great place for good deals on odds and ends and speciality foods

Levnější obchod s dobrým sortimentem oblečení, doplňků i domácích mazlíčků potřeb

Didn't have two items I came looking for. Matress cover and intimate apparel

Great items, but hard to stay spaced 6 feet apart due to size of the store.

Found a lot of high end clothing lines on clearance for really low prices!

Lots of great things!! Gal at checkout was super nice and friendly …

Lots of fun stuff to fix up your home. One of my favorite places to shop!

Lots to choose from for holiday decoration fast and easy checkout system

Always find things Ididn't know I needed. Good prices and good quality

This is one of my favorites store.they have always beautiful thing s.

Arguably the nicest and well organized TJ/Home Goods we have gone to.

So much stuff it is hard to push a cart around, but worth the effort.

Two stories of stuff I absolutely do not need, but absolutely want.

I love the variety of unique things I always find there to buy!

Jonny come make for me key for Chevrolet Sabrina 2008 thank you

The store offers variety of items at fair or discounts prices.

Large selection of anything you need to beautify your home.

Always a great place to find things for the home and gifts

Always amazing! This place is definitely my kryptonite :)

One of the biggest HomeGoods stores I've ever visited.

Great customer service by Cathy in jewelry department

I love this store , beautiful things.for the house,

Great place to shop. A huge variety of items. Fun!

Loe this store. Always something new and different

Great prices for Italian Gold and silver jewelry.

Store is a mess so bad i couldnt wait to get out

Great selection of various items for your home!

Great selection for furniture and home decor.

Lots of nice stuff but don't have any money

They had a lot of merchandise and checkers.

lots of stuff for home, too many to decide

Muy vacia la tienda ojala la sultan pronto

Very crowded because of the great prices.

I Love Home Goods. Nothing else to say.

Long lines and not too many associates

So clean and orderly. Good selection.

One of the most beautiful stores,!!!!

Goods available in good prices …

Couldn't find what I was looking for.

Buenas marcas a buen precio …

I Love going to Homegoods n Tj Maxx

Found some awesome Christmas items

Ask for help no one knows anytging

Mucha variedad y buenos precios

Love love love the collection.

Over priced for the most part

Prices are not a good value

Always find good treasures

♾️♾️ …

My wife loves Home Goods.

Buenos precios y calidad.

Very clean and organized

Bardzo lubię te sklepy.