Working with Envolta was a real challenge for me. First off, as a small business owner I felt that there was a definite lack in communication that a bigger business would have likely achieved. As well as attention to detail. Therefore, the mistakes stacked up and the accountability went through an unnecessary hierarchy of team members. Once I was able to deal one on one with a lead accountant, the attention to detail and service was there. Unfortunately, the layers of staff I had to work with prevented that from actually happening and in the end, it cost me more money, time & frustration to work with this team. Specifically, the “lead client advisor” on the account served as a gateway to actually getting work corrected and ultimately done. This problem went in circles for over four months and nothing got done. The errors and problems unfortunately outweighed the successes. I am a very forgiving business person and ultimately it was made so difficult to move ahead with simple quarterly bookkeeping that I finally had to go elsewhere. This was after months of trying to make it work with this team and often being ignored. Buyer beware: There are good people on this roster but there are also bad people. In my experience, the bad people cause me more issues, time, and money than my good experiences. I wanted to work with Envolta. I really did. But the level of quality, attention to detail and overall ability to work professionally isn’t there. I saw in a previous comment that one client was refunded by the CEO. In my experience, I was ignored. My recommendation, go to a local firm that works one on one and don’t go for the remote working, virtual staff working all throughout Canada.

Slow, unprofessional, poor communication, not courteous nor any accountability for bad service. Took over a month to get my taxes complete, cost me $300. When I found mistakes on my form, neither the owner nor manager had time to look at my return. I was very polite during the process, eventually I got fed up, took my returns to another service. The other service did it in a week, very courteous, no mistakes. I do NOT recommend envolta, they are nothing like the reviews. Check out my other reviews on Google, I am far from a Karen....this was truly unprofessional service, I would never treat my clients this way.

I had the great pleasure of dealing with Elaheh Heidari for the completion of my personal taxes. I was poorly organized and slow to respond. Elaheh was thorough, followed-up with me, asked all sorts of pertinent questions to maximize my return. She made it simple for me to understand and did it all with a smile. She also provided advice to make next year's return even easier. The portal for submitting documents is excellent. Envolta uses the latest technologies to make the submission and signings are fast and easy. I highly recommend Envolta and Ms. Heidari.

I have been going to nancy to do my taxes for almost 5 years now and every year I wonder how much she charges me, everytime I ask the reception working, they never really know how much they charge. Only after signing all documents ( which they dont give you time to read) they will bring someone to explain how much the fee costs me. This is my last time going to Nancy for my tax return and I will not refer anyone else to go there anymore.

I was referred to Nancy Picco by my colleagues. I'm very impressed with her efficiency and professional work. I've summitted my support documents last Thursday. She finished it in less than 3 days. I have never saw that anywhere else before. When I see all the positive reviews about her, no wonder all of my colleagues are with her. Highly recommending her. I will see you next year, Nancy!

The service provided at Envolta's Hunt Club location was excellent. Nancy Picco, now with Envolta, has been preparing our returns for several years. Her service is speedy, accurate, and reasonably priced. The front desk is held down by Valerie who was exceptionally helpful in making sure our needs were met. Thank-you Nancy and Valerie.

Did my taxes last year with Nancy. It was a pleasure dealing with her. She was efficient, she answered all my questions. I felt confident in her and she is an amazing accountant. Got a good tax return. I would recommend anyone to try this place. Overall had a good experience. Looking forward to getting my taxes done here again.

Nancy Picco has been my accountant for over 10 years and I cannot sing her praises enough. She has done an exceptional job ensuring my tax needs are met through many changes and transitions. Amazing work for such a reasonable price from a friendly extremely knowledgeable professional... what more could you ask for!!

I have been seeing Nancy for my tax returns for well over 20 years. I have total confidence in Nancy doing my taxes. She is efficient, friendly and very thorough. I have referred numerous family members and friends and they are all committed to stay with Nancy! I would never consider taking my business elsewhere...

I have 3 words to describe the services that Envolta provides to Breast Cancer Action Ottawa: professional; engaged; and helpful. The team is results oriented, responds in a timely fashion, and is always ready to help their clients. I would recommend them highly for anyone that is looking for accounting services.

This is the second year that wife used Envolta for tax preparation for her mother’s taxes. She was very pleased with the professional services and results. This year I used Envolta for my parent’s taxes and an extremely happy with the results. It’s been a very good experience and I’ll be back next year. *****

My whole family has been with Envolta’s Hunt CLub location with accountant Nancy Picco for numerous years and she is the best!! Congrats Envolta for your services. Highly recommend this firm to anyone for your personnel and commercial accounting and tax purposes!! Keep up the great work everyone!

My husband and I have been seeing Nancy for our taxes for over 20 years! Nancy is the epitome of professional and caring! We have had a few tough situations that have come up over the years and Nancy has been so helpful and saved us a pile of money! I would not trust anyone else with our taxes!!

Great and knowledgeable service. Envolta’s platform is easy to use and accessible. I worked with Elaheh to do my personal taxes. I appreciated Ela’s expertise and efficiency in getting my return completed while maximizing my return. Very impressed with the service and will come back to Envolta!

I wanted to set up a simple incorporation for a consulting business. David and Chris at Envolta took care of me, and made it very easy. Very friendly, informative, efficient and fast, fast, fast. In to see them Tuesday; things complete with Industry Canada, CRA, and Ontario Govt by Wednesday!

Envolta CEO David contacted me and issued a full refund for errors in processing, and for this reason they are once again a 5 star as they did not have to and have shown that small business has a better conscience and caring for their customers. Thank You! I recomend doing business with them!

Amazing service, honest, fast, efficient. I have been using Nancy Picco for over 10 years and the service is awesome. I feel assured that my taxes are right and all the deductions I can have are looked after. The new COVID-19 accommodations are super easy and efficient. Highly recommend!

I have been doing my taxes for about 15 years with Nancy Picco and am more impressed each time I go .. Nancy is the most Professional and personable accountant/tax preparer .. she gets a ten star rating from me .. Envolta is obviously top notch as all the staff are very helpful

Great record keeping, super efficient, accurate billing, and quick to respond to requests - all essential services for small businesses. In addition to helping me understand financial terminology, the people of Envolta were courteous and went above and beyond numerous times.

Top drawer accounting services here! They handle all the needs of my small business in an efficient and professional manner. I can focus on what I have to do while they manage all my accounting needs at a very fair price. I highly recommend this firm.

Myself and my family have been seeing Nancy for many years she is amazing !!!!! I would highly recommend all the staff they are all very helpful and so friendly the 2 ladies at the front make u feel so welcomed with a friendly smile .

Behind every good business is a great accountant. Nancy has been working with our family for many many years; she is the most Reliable and professional accountant that we have ever had! I highly recommend her, you won’t regret it.

Nancy was amazing and enlightened us on what we should be doing regarding our taxes! Excellent experience and the lady at the front desk is amazing! Will definitely be back next year and recommend you to the ones I work with!

I would not hesitate to recommend ENVOLTA to anyone looking for expert tax advice. I used to do my taxes online, now I will always do them with ENVOLTA. I was very impressed with the knowledge and quick service I got.

I've been using Nancy for my taxes for over 15 years. I work sales and she's helped me with commission and expenses. I've also used her for business with a rental property. I wouldn't go to anyone else for my taxes.

Our experience with David and Ahmed was extremely positive. We were impressed by their knowledge, professionalism and flexibility in executing some complex tax work from afar. Would recommend. Thanks for the help!

Envolta Hunt Club made my personal taxes go smoother than ever expected. I dealt with a few representatives: Valerie, Rahul, and Rashin who were all professional, prompt, and efficient. Thank you!

I have been dealing with Nancy Picco since 1989 and she has been more then my tax person, she is been a great friend for the last 30 plus years. Thank you Nancy from the whole Stokes family.

I always look forward to Nancy at the Hunt Club location preparing and filing my tax return. She’s awesome, professional, accurate and friendly. Thank you Nancy! Regards, Alex

I've been going in to see Nancy Picco for the last 20-plus years and she's always been great, now she's part of the Envolta team and I have no complaints whatsoever.

Envolta -Hunt Club gave me " my personal taxes " fast professional services , quick and accurate , I was so impressed I gave then my Business also

I have used Picco accounting for over 10 years and Nancy has always helped us out. She has done a great job and I look forward to many more years.

Timely processing for taxes , clear explanations on the returns, and a simple online process. Made an anxiety inducing process effortless.

Extremely friendly,prompt service. We have been going to Nancy for 13 years and zero complaints. Very smooth operation. Totally recommend

They have done my taxes the last two years. Elaheh is very efficient, and is very patient despite me sending in things at the last minute

Nancy has been doing my taxes for years. She is professional, fast and efficient! I wouldn’t go anywhere else!

Mrs. Picco knows her stuff. Very happy with doing my taxes here. Fees are reasonable too.

Easiest and fastest tax return experience I've had! Thanks and see you next year. Cheers.

I have received very good service at the Hunt club location from Valerie, Ela and Nancy.

Will not be returning due to very high prices. Was shocked by amount owing.

Friendly, professional and efficient! Victoria was very helpful.

Excellent service and staff they are really professionals

Amazing and fast and always gets us money back. Woo hoo!

Can't recommend Chris Evans and the whole staff enough!!

Excellent,they were perfect ,come highly recommended

Great service, easy to understand, and fair price.

Good place to have your taxes done by Nancy Picco

Once again, Nancy provided outstanding service.

Great experience. As usual, Nancy is the best.

Thank-you cathy and Valerie Hunt club location

Gave me a fair price and was super fast!

Reliable and great services

Great service.