Jashanmal Department Store - Dubai Festival City

69 reviews

Mall - Level G, 0003 - Dubai Festival City - Dubai - United Arab Emirates

www.jashanmal.com

+97142329023

About

Jashanmal Department Store - Dubai Festival City is a Home goods store located at Mall - Level G, 0003 - Dubai Festival City - Dubai - United Arab Emirates. It has received 69 reviews with an average rating of 3.8 stars.

Photos

Hours

Monday10AM-10PM
Tuesday10AM-10PM
Wednesday10AM-10PM
Thursday10AM-12AM
Friday10AM-12AM
Saturday10AM-12AM
Sunday10AM-10PM

F.A.Q

Frequently Asked Questions

  • The address of Jashanmal Department Store - Dubai Festival City: Mall - Level G, 0003 - Dubai Festival City - Dubai - United Arab Emirates

  • Jashanmal Department Store - Dubai Festival City has 3.8 stars from 69 reviews

  • Home goods store

  • "Never order online"

    "I contacted the shop before I go asking about washing machine and the customer agent was extremely helpful"

    "My husband and I were attended to by Amir upon our visit"

    "A terrible experience…I have bought with 9 K from them on 20/10 and 21/10 suppose to be my deli every they bought the items missing and than one calls herself a store manager ( Vera ) has said this is what we have now means I pay for a … المزيد"

    "Worst customer service in store by lady named Joy"

Reviews

  • Ahmed El-Sawah

Never order online. Going on one week with no delivery and no customer service for "online" customers. All I got to was an operator that was so surprised their delivery policy says products will arrive in less than 2 business days. She also … المزيد

  • Dalia Al Qahtani

I contacted the shop before I go asking about washing machine and the customer agent was extremely helpful. I went to buy the washing machine and the same agent Chezka welcomed me and did the entire process of redeeming my airmiles point, … المزيد

  • J.D. Ubas-Twum

My husband and I were attended to by Amir upon our visit. We were looking for several appliances which included a new stove and dish washer. We were so impressed with his level of professionalism and great knowledge on the appliances. We … المزيد

  • haneen almuk

A terrible experience…I have bought with 9 K from them on 20/10 and 21/10 suppose to be my deli every they bought the items missing and than one calls herself a store manager ( Vera ) has said this is what we have now means I pay for a … المزيد

  • Julia Marie Castro

Worst customer service in store by lady named Joy. We were asking reasonable questions about a coffee machine we bought and she couldn't answer anything. She eventually left us and helped another customer and we had to figure it out on our own.

  • Chris Laresma

Filipino staffs are the worst i've ever met in this branch of Jashanmal. Management should look how these people are dealing with customer. Good that i've been assisted by Myanmar lady whom they are not treating well!

  • Adnan Addi

Had great experience with Jashanmal sales staff at festival city mall, great sales support specially Grace who guided and followed up in every step till delivery of bertazzoni cooker I purchase. Keep it up

  • Victor Cuadros

If you want to shop something online and then let it be a complete mystery when you are getting your items shop here! They won't answer your phone nor emails and won't give you any updates. Terrible!

  • Sarah Diken

The products in this store speak for themselves really, but what stands out is the service, Yousef was with us and helped us pick our coffee machine, he was super friendly, knowledgeable and fast!

  • Malik Shah

Do not rely on their warranty. Avoid buying any item from them if you want to avoid after sale stress.. If your product has an issue you have to take it to the only ONE service … المزيد

  • Vivian Saldanha

Visited to buy a sewing machine..must say thanks to Khaled who helped us with finalizing the model .this is after we had visited and was not given service by one of lady staff

  • Wajih Karasi

من خلال زيارتي وتعاملي مع جاشنمال دبي فيستفال سنتر وجدت في الادارة والموظفين حسن التعامل مع المتعاملين والاسلوب الجيد في البيع والاستقبال الجيد والخبرة الكبيرة جدا في البيع

  • elias ib

We love the service we rendered to us in this store,staff very helpful,very knowledgeable in their products,thanks to Joy and cheska both very patient and lovely, … المزيد

  • Amal Ibrahim

This is high quality items shop, it's very high presteg & it’s items are very beautiful,rare& expensive,I recommend it for people who are care to have like these items.

  • qahera sayed

The items are too expensive. I wanted to buy a gift item for a friend and my budget was around aed500/-, but nothing seemed to interest me with that budget. … المزيد

  • Maryam Alarai

Absolutely the worst customer experience you can receive. No one answer, you’ve to chase for every single thing. No one listens or give your a right answer

  • Adekunle David

Had a bad experience with the Store manager called Amir who behaves as a bully. He practically bullies the staffs n customers. He should stop that by now.

  • Ahmed Helmy

Premium high quality products in good prices. Professional sales services. Special thanks to Amir and Youssef for their support and warm welcome.

  • vidya rao

Many cool brands and great sale offers going on currently. The sales staff was very friendly and helped me pick many interesting gadgets.

  • kinan kinan

The staff are coached very well, they are helpful and know the details of all the store's products. Better to listen to their advice.

  • Abdulaziz Salem

سيء الخدمه وغير متعاونين مع الزبائن ، واذا تعطلت سلعه على الضمان يطلبون منك الذهاب الى الفرع اللي في القوز الصناعيه ولا ياخذون السلع

  • mohannad khawam

الاروع في دبي للمفروشات المنزلية يتميز بالفخامة والرقي والذوق اغلى قليلا من ايكيا وهوم سنتر ... لكن له طابعه الخاص

  • Amritha Sharma

Great service by Khaled. One man show, to show the product, check stock, check out and gift wrap.!

  • Mihaela Nelysse

Great products on sale , especially swiss cooking knifes.Mr Khaled was very helpful .thank you.

  • Yousef BinZayed

The book store of Jashanmal is worth visiting as it has the variety that serve everyone.

  • S Alzahidi

متجر يستحق الزيارة في اغلب الاشياء الي تحتاجونها .. Recommended store to visit

  • Awatef Al Marri

I love this store ,they have pretty much all the appliances any woman needs

  • Nihad Abdoh

The prices are very high, and you can't find a wide variety of items there.

  • julie sumaculub

good customer service and smooth transaction. Thank you Ms. Leonisa!!!

  • Halimah Wreikat

Very friendly and helpful staff!

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