I was thrilled when I popped into Karlen Designs and found out that they were able to help me realise my vision to have a family heirloom piece of jewellery modified to gift to my Granddaughter. Karen and Len were so accommodating to my ideas and collaborated with me before handcrafting this beautiful unique piece that will continue to be handed down through our family for years to come. I did not want a cheap looking generic option that had no character, so Len was definitely the right jeweller for this job!!! His passion for his craft is very evident in the end result and I am profoundly grateful. Karen took her time with me whilst I picked the right gems to add to the piece which I was equally grateful for as her knowledge was vital in this creation. Thanks so much Karen and Len. Also, thank you for breaking record time to get this completed for me before my Granddaughters birthday! Much gratitude and my family love what you have created too!

Potential customers of KarLen Designs will be guaranteed the best service, design process and final bespoke jewellery item at a reasonable price that will be amazing. I recently worked with this wife and husband team to design and make a 40th Birthday necklace for my daughter using a minted Australian $200 gold coin from her year of birth. As a once in a lifetime gift for her, I wanted the best quality for her to remember this milestone birthday. She loves it and continues to receive compliments on her pendant months after its first outing at her party for her fortieth in January, this year.

I visited Karen and Len's store as I wanted a diamond Art Deco ring made. It was a complicated design and all I had was a photograph and a few diamonds. The end result is an extraordinary ring and I could not be happier. Len's craftsmanship is exceptional. Great lengths were taken over the design and matching of diamonds. Karen is very organised and always prompt responses to messages. Just a delightful couple. Donna

I cannot speak highly enough of their service and quality of work. I recently had the claws checked on all my rings as well as some jewellery repairs and they also joined together an old ring of my mum's with a new diamond ring and it looks so good.

Really nice people with great service. Only needed help with a pair of earrings but they went above and beyond to help me with exactly what I needed. Will be taking any jewellery back here for as long as I live in Brisbane!

Absolutely first class, lovely friendly people, had my wife's bracelet cleaned and a safety chain attached all in 2 hours. And very good with price, good old fashion service thankyou highly recommended.

They showed incredible kindness to my friend with cancer in choosing her earrings. I can understand why all their reviews are five star. Thank you both.

Friendly staff. Excellent and fast service. Was able to undertake the required service immediately. Would use again. Would recommend.

Fantastic customer service and it is clear that they are very knowledgeable about materials and gemstones.