I just looked at other reviews of Kent. I stopped counting at 12 reviews from people who put their belongings into storage & had some go missing/lost. Sadly, I didn’t read those reviews beforehand so I’m here to add my sad tale to the list…

Terrible customer service. After having a good experience with the quotation process, where the Kent team put together an inventory of items I needed to move, the removalist team turned up without the material to safely wrap and protect my

The service was completely unacceptable. My stuff was scheduled to be delivered on the 2nd of December. They simply didn't turn up on the day. I tried calling and emailing and couldn't get through to anyone. On the following Monday my case

This is the second time I have used Kent to move my goods. The first time, four years ago, I was pleased, and even though they lost a piece of art, they were responsive and professional in their approach. This time their admin service was

On the day of my move, there was torential rain and the crew moved what they could and waited til rain eased a bit to move the rest. They were patient and professional. The team that did my move were lovely friendly guys and very careful

Had very poor experience when I was arranging the delivery with Jackson. A couple of weeks prior he confirmed that the delivery was for January 8th. A few days before the delivery I was trying to confirm the time window and heard nothing

I have had a horrific experience with Kent from start to finish. They made the move way more stressful in every possible way. The end of lease clean was terrible and am about to lodge a complaint through Fair Trading. What makes it even

Big thank you to Luiza and Marcello who did an exceptional job with our pre-pack. The job was big and would usually consist of 3-4 people. These two worked extremely hard for the whole time and were kind and professional throughout the

I am incredibly impressed with the two packers from Kent Removals who came over today to pack my house. In the past, I've had experiences with companies that were chaotic and led to broken items, etc. However, the two members from Kent

I engaged Kent removals like everyone else- in order to make the process easier. Initial communication was good- they were very keen to make the sale- and initial charge of 189 for the truck hire and then a minimum of 2hrs @ 189 for 2

Speaking to the packing and pick up process, Kent were super efficient. Luiza and Marcelo packed our entire 3 bdrm house and spent a full day non-stop. They were also very friendly and careful with our things which was great to see.

Such a bad experience - Shipped a white polished gloss cabinet in early July from Sydney to Melbourne. The cabinet was meant to be delivered the following week. The day it was meant to be delivered there was no contact from Kent. I

The WORST move ever... and I have moved 9 times! Broken items; "breakable" / "fragile" boxes stored up-side down; lounge scuffed; furniture scratched, chipped; boxes crushed; tubs smashed BEFORE they got on

It is with great disappointment that i have to waste my time in writing a review for a company that i believed valued their clients and were honest and transparent.

If I could give 0 stars I would. Have tried twice in 3 weeks to transfer my storage contents. First time they cancelled a day before saying they were short staffed.

A bad company with bad service and employees attitude.. i don t recommend at all.. i shipped my belongings and stuff from another country with another shipping

Kent movers are currently here and what a regret. Expensive but they send clearly not professional movers. We may have as well gone with airtaskers.

Lost TV, Mouldy items, late and terrible communication. I couldn't recommend Kent Storage less.

Hi Carol & Lyndal, I have tried calling you both today with no return call back.

Never, Never, Never use these guys ! Worst EVER Removalist.