Very professional and helpful. The main pharmacist, Dr. Singh, is very competent and knowledgable. He rarely smiles, which can be mistaken for unfriendliness, but he is very kind and attentive, always ready to help and provide additional details (and sometimes he even smiles :-) ). He would make regular medication review with us and advise on dosages and uses. The pharmacy is far from our place but we have chosen it because of its exellent service for our repeated prescriptions. Some years ago we alternated Knights with another closer pharmacy, but we got tired of long (above 1 hour) waiting for our prescriptions to get ready and from the inpolitness of the staff. With Dr. Singh we rarely wait more than 20 min for the same number of medications (about 20), no matter that we have not ordered them in advance (in contrast with the other one, when we order a day or two in advance and when we come to pick our meds they are not ready). The only reason it is 4 stars not 5 is because of the other pharmacist, a lady with a long straight dark hair, which is very inpolite and unwilling to prepare the meds when we come; claiming we haven't ordered them (wrong every time but never apologised for lying) or finding any other excuses not to do it. That is quite inconvenient as we drive to Knights. The other members of staff are very attentive and friendly and after so many years they feel like family. If you don't insist on superficial american "smily face" but are looking for a quality service, I highly reccommend.

They denied me access due to my disability. I have an assistance dog and they basically yelled to me across the store to leave. Said that only guide dogs were allowed. My dog was sitting nicely next to my wheelchair at the time, while I explained guide dogs are only one type of assistance dog, but other disabled people have them too, and they are legally required to give them access. I said I could show them the law on my phone (I have the full law and a pamphlet for business on my phone for these cases. No one else has denied me access after the misunderstanding has been cleared up.) and they said they didn't care about the law. I asked again if they just said they don't care about following the law, and they said yes and told me again to leave. I said I'd be making a complain, and left. This made me feel really sad, anxious, and upset. This place doesn't care about disabled costumers. Being a chemist, they should know better.

I normally come to this pharmacy to collect my prescription medication, which has to be ordered since it is a controlled drug. I came in last Thursday (11/08/22) to collect it and they told me that it would be available to collect the day after. I came to collect them today (16/08/22) only to be told that they couldn’t order it since it was out of stock. However, they told me nothing of this over the phone, so you can imagine my frustration and disappointment when I learned this. I ended up collecting it from Well pharmacy across the road, which in my opinion, is a better pharmacy.

I always choose to support small businesses, and I make a deliberate choice to support independent Chemists, however I found the senior female staff member very rude, blunt and unhelpful. I understand during a pandemic that routine business is harder but that doesn’t give an excuse for being short with customers and rudeness. I also heard complaining about general customers out loud at the back which I found unprofessional. I will be looking for another pharmacy or going across the road. Very unfriendly atmosphere.

I went there yesterday before closing time by walking. But they were closed. This morning, I rang them to make sure they are open. I explained the reason why I am calling. The woman said "we are open ". I thought she didn't understand what I wanted to say. So I told her " you should be open until closing time". She said " we are open now ". No sorry at all. Now, I want to complain about these attitudes. I was going to talk, then she just hung-up. How rude is this? I am going to change my pharmacy.

In both personal and professional dealings with this pharmacy I have found them both frustratingly unhelpful. It is the only pharmacy I have come across in East Leicester who will not take unwanted/unused medications for third world schemes unless they are morphine based which I found odd, indeed. I am usually in favour of supporting small businesses however I make an exception on Queens road and now use the well pharmacy across the road.

I went in today for a private prescription. When I asked how much it would cost, I was rudely told it would be "expensive", and that they didn't have the drugs, and my prescription was handed back to me. Yes, it's an expensive prescription and the drugs will have to be ordered in - I know that! - but it's been prescribed for me and I need it. I felt really humiliated. What happened to patient care?

The pharmacist was rude and judgemental. This was made even worse by having to go to Knights Pharmacy after speaking to a lovely and understanding woman at Co-Op pharmacy but they didn't have what I needed. Expect poor service, lack of consideration for your needs and having to do what he wants on his terms - regardless of the sensitivity of the issue.

A good, local chemist. They have always been helpful whenever I have had prescriptions to have completed and the staff are helpful and friendly. Just recently, I went to nominate them and also to hand back the forms etc, on both occasions the staff were really helpful.

Extremely rude staff. Disrespectful and no manners. Would never use this pharmacy again only had to as it was a emergency, better off going somewhere else. Well-being is across the road so save your money and go to them instead of Knights Pharmacy.

Writing this review for Mr Singh the Pharmacist. He's one of the kindest men I know. He's so patient, extremely knowledgeable Always has time to advise and help His Staff are very helpful and kind too. Thankyou Mr Singh Sallyann

Very helpful staff, very empathetic. Open till 5:30pm on Saturdays which is good to know as most pharmacies seem to close at lunchtime. I Wii definitely use tha pharmacy again.

Good staff and service. I feel like this pharmacy has a nice small business feel to it that really fits in with Queens Rd, so I get prescriptions here whenever possible.

Super quick and efficient when collecting repeat medications. Would highly recommend this over the nearby Wells pharmacy who are always busy with long waiting times .

I don't know where those women came from. They're Rude and unprofessional. They never say sorry or thank you. They don't know how to be polite. Haha

The shop owner is very rude and stupid and the staff are equally as incompetent

Most unhelpful and obnoxious pharmacist I have ever dealt with. Avoid.

Very rude staff. Better off going to 'well' pharmacy across the road.

Very rude Sigh man. Just shaking his head no. Awful!!!!!!

Very rude and incompetent pharmacist

always lovely and helpful

Reliable chemist.