I went to the licensing department this afternoon at 2.45, to find out about changing my address, renewing the vehicle license and registering the car in Western Cape from Gauteng. I could not believe the friendly brilliant and efficient service! It took 15minutes and I was out the door! Well done!!

Frustrating ....the queue was quite long first time but later I tried again. I rushed to get to your offices To renew 2 car licenses , getting there at 15:12 only to find that you were refusing to help anybody further☹️ People were really angry that you are not complying with your official hours

I can honestly say I never thought I would have good experience with a government run institution but Kraaifontein Municipality never disappoints. Recent example, I contacted them on a Sunday and they came out a couple of hours later, solved the problem in 15 minutes. Great work!

The WORST service delivery! My household has been without proper running water for over 2 weeks, and still the City has not fixed the issue. This City definitely does not work for you. We pay rates and taxes, but receive poor and disappointing service for basic needs.

Kraaifontein Municipality office. I waited more than 15min to get my call answered today 2023/09/04 @ around 10am. Siphewe finally answered and as i was stating my issue and without saying a word she put me back in the line and on hold again.

Rude and uneducated. Went there today to register a new trailer bought at Makro. Had all the correct documentation but was still refused because apparently I need a letter from the manufacturer saying that they give Makro permission to sell

My building plans was submitted for approval on the 22cnd December already and I'm still waiting on approval. It is ridiculous. They insisted on an engineering appointment although it is not required, but because somebody doesn't interpret

Went there today to renew my vehicles licence disc which expires in August 2022.Last year I went in March 2021 to renew it so that I don't have to get the rush of people getting their licences because of COVID extensions in August last

This municipality that serves the people seems to think there is no need to pick up their phones. I have made numerous attempts without success. How is it that you fail to deliver a service yet you think it is OK. the scores given by

Arrived 40 minutes before opening to ensure I was near the front (was 3rd). Place was clean and neat. As we entered, we were politely informed that systems were down nationwide with

Pathetic - you queue for an hour and the queue doesn't move. They make you stand outside in the rain. They have no respect at all. Slacking off and using COVID as an excuse.

Queues insanely long. Which can be expected but no moment in 2h and no one letting the people sitting in the hot sun know what's happening is pathetic

I got there after 11 and the Enquiry waiting line was empty (to my surprise). I was assisted quite quickly and the consultant was also very helpful.

The Ladies as the planning office were exceptional - professional and efficient, it only took 15 minutes to get a copy of my housing plans.

Went in to buy vehicle lisence finished in 20 minutes then went to builders counter to lay a complaint done in 5 minutes good service

Had to renew my motor vehicle license and was surprised by the speed and efficiency..seems better to go after 12 noon

A bit of a wait but wasn't long before the traffic registration que started moving quickly. Good service.

after waiting 25 minutes they answer then hang up on me and dont phone back this is bad bad baddddd

Utterly the worst place to register a vehicle if you're a motor vehicle dealer.

How these people have employment is beyond me. 1. Rude 2. Unhelpful