Extremely rude and unprofessional, they very frequently claim to have already handed out a delivery order when the haven't. They also claim to not have a working telephone. It amazes me how none of the Managers from the Shift to the Store and even the Regional care about how they are represented. Obviously Krystal does not either. More

First time eating at Krystal while in Atlanta for vacation! The fries were really good. I'm not sure what the meat was, it's almost like a giant sheet of beef was smashed thin, then steamed, lastly a pizza cutter was used to cut them into squares? Some of the bread was soggy from the thin meat being extra moist-y. Yum?!

Can't get in, dining room always closed. I don't have a car, I don't wanna walk to the drive thru, they might think I'm up to something, can't go up to nobody, and ask to them order me something. I wish it was open, I really like Krystal but this right here crazy

I've been 2 This location 3 times when Visiting Atlanta And The Customer Service Is Horrible, Whoever Is Running This Establishment needs To be Removed and the Cleanliness Is Not Good Either. I'll never Go to this Krystal Never Again. She needs to be CLOSED More

Made a stop to this Krystal's before heading back home. It's right off the highway, so that's a plus. Not in the best neighborhood, but it's not their fault, I guess. Got some sliders and some chiks and they were great. Service was good as well! More

who doesn't love Krystal Burger especially coming from someone who lives in Florida and hasn't had it since the only one in Florida, Fort Lauderdale, closed down permanently!? It was great. The service was great, fast. Everything was

Morning/night shift never want to work. Why sign up for that hour if you don't want to be there. They literally ran to hide in the back when I pulled up. Why not just say you closed at the moment although it's 24 hours restaurant. Ok so

I would give no stars if I can there was a line out side and a line inside the girl at the front ain’t taking nobody orders and she’s on the phone in the middle of the shift. They need to shut down Krystal’s in the hood. This girl literally

The food was half done. It was wrong. The bread was super soggy and the person in drive-through had mad attitude if you think about it if I had a bad day and showed it like she was having a bad day and showed it we would have collided leave

Customer Service is Everything!!! The AGM that has locs and tattoos on the neck at this place is very rude. She doesn't greet the customers properly, didn't smile or say thank you! Get rid of her she's bad for your business! I will continue

This was the worst restaurant and staff I have ever encountered! We had just landed from out of town and wanted some quick food before we checked in our hotel, that is all! We waited 40 minutes at the speaker box before we could even order!

Beyond unprofessional.. management and the team workers .. manager even lied saying they don't cook Krystal burger without onions claiming they had to be cooked with onion she could only scrape off ..I asked her name to report her for the

I came in wanted a sausage bowl they didn't tell me they ran out of grits till I been waiting for at least 30 minutes. So I just ask can they give me something else instead. Look like the big lady that makes the food don't wear any gloves

Pull-up to the drive thru at 5:20 in the morning and was informed that this 24 hour establishment was closed. This is my second situation with this location. Came at around 7 one morning to order Krystals and was told oh we on breakfast.

I worked at krystal on 14th street for seven long miserable years .. after the pandemic it really went straight to hell .. I pray for the company it was hell working there under new management every year the company don’t do anything for

They were rude...rushing me with my order and got it wrong and did not give me extra food I paid for...and then tried to dispute it until I gave them my receipt and still didn't get it right, no extra toast, bacon or shredded and sliced

Their terrible no customer service nor communication skills No matter what day u go Grits wasn't ready almost 6:40 in the morning If they mess up your food or drinks don't trust them when they ask for it back to correct it I hate to say

Folks, when asking for a simple cup of small ice, be aware, that you will be charged a .99 cent Bag of Ice fee. Be aware, that you will not be told this when you request it. Be aware, that you will NOT be provided with your receipt. Be

This might be the worst Krystal in the world! The crew obviously had something else to do other than service the customers. I got a under cooked chicken. Must have been time for them to get off the clock I guess. Ruined my lunch break.

I didn’t know that Krystal’s is hiring SCAMMERS and THIEVES, The cashier which is the gay lady (stud) and the cook which is the tall slim guy with dreads took my bank card and was recording the back of it so they can use it for their

My krystala were cold and soggy, My chilli cheese fries the same just a fresh thing of cheese threw on them that never melted cause they're were cold as hell the only thing worth consuming was my coke will never come back

I came to because I wanted fish. Fries was excellent but fish tasted really fishy with a lot of skin on every piece of fish. Didn't want to give ketchup and they are in packets. Gave only two napkins. More

This is a old building very dirty outside complete with homeless people everywhere. It is shocking looking at so much drug addiction. This is not a good restaurant it is not safe or clean.

Came through at 10:30 pm on a Monday night. Service was fast and friendly and the food was hot and fresh. Perfect fries. Thank you for some good Krystals after a long day. Great crew. More

Never again....sat in the drive thru an hour. It was late, so there were not many options. I only stayed to see how long it would actually take. More

I usually swing by for breakfast on the go. I like that the eggs are made to order and they are the only fast food breakfast spot with grits. More

As a truck driver it's 6:59pm your lady tells me I can't order because I drove a semi on property not that deep was only hungry More

Questionable neighborhood, service was decent and friendly, the food, however, just seemed “off” and didn’t taste very fresh. More

Had to get my Krystal fix. Very good store, even if in a bad neighborhood. The lady at the window was friendly and polite. More

Stop by for lunch break just to find out the dinner area was closed. Covid pandemic is over with so why inside closed. More

I visited this restaurant late Saturday night, 5.7.2022 and had a wonderful experience. First-They had a shrimp option!!!!

Bugers were cool but good. Chili was cool, not good. Fries was good. Drink wasn't strong, no straw.
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I stopped by this location after work for just a snack, and the food was HOT and FRESH Thank You.
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Breakfast was great, price was good ,cooked the way I asked service was quick..Thank Y'all this morning! More

Drive through servant's attitude was great. Gave wrong order; but, corrected it eagerly.
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I can’t believe that the cook will serve customers old food that they have stored at this location.

Not a FAN Unfortunately I was extremely disappointed with this location. I ordered 5

I used the drive thru but had to go inside. Overall nice.
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Terrible customer service. No hospitality at all
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Food was fresh and the wait time was good
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