Unsatisfactory Service and Damage to Clothing I recently had a very disappointing experience with LaundryTrain, which compelled me to write this review. I had entrusted them with several items, including clothes from Zara. Not only were these items returned to me severely shrunken and unwearable, but I also noticed a recurring issue with their service - failure to effectively remove stains from various garments. I approached the manager, Joe, hoping for some resolution or understanding. Unfortunately, his response was far from satisfactory. He suggested that the damage was my fault, showing a complete lack of professionalism and customer care. This interaction was disheartening and added to my frustration. Due to these experiences - the irreparable damage to my clothing and the inadequate stain removal - I have decided to no longer use LaundryTrain’s services. It’s crucial for a laundry service to care for and properly clean the items they handle. LaundryTrain, in my experience, has failed to meet these basic expectations. I hope this review serves as constructive feedback and leads to improvements in their service for future customers. As for me, I will be seeking a new laundry service that values its customers and their belongings.

I ask for all the baby clothes and kids clothes to be separated. They agreed and accepted my clothes to be washed. When I got my clothes back all the clothes were mixed together. They did whatever they wanted instead of what I requested and took my money. They won't tell you before you pay that they can not fulfill your request, you only find out after you get the clothes home. After the fact, when I complained they stated that is not a service they provide. Than why agree to it than They should have stated from the door that they can not do that and I would have went to another laundry mat where they can do it. They took my money and didn't provide the service I requested. If I have to spend hours sorting through clothes piece by piece putting a pants in one draw in one room then taking a shirt to another room and putting it in a draw I could have done the laundry myself. I pay for convenience and organization which I have not gotten but they got my money. Extremely Unhappy!!!! Never going here again!!!!

I have been using Laundry Train since just around beginning of Covid. To be honest I was hesitant at first since I always did my own laundry and was very controlling how it was done. But Covid hit and I had to back off and relax, started using Laundry Train since then. They are fantastic, my Laundry comes back organized, folded, clean. The team there is amazing and the drivers Fernando and Richard are very reliable and professional. Excellent communication! ⭐️

Love this place, I’ve been using them since they first opened a couple years ago. Their machines are new, the laundromat is super clean, however I usually use their pick up/drop off service. It honestly costs about the same as doing the laundry yourself. There have been a few occasions where I ordered pick up and my laundry was done so quickly that I got it back the same day. I highly recommend them!

This service is great! Pick-up & drop-off was punctual; they alerted prior to arriving...loved the heads up. Clothes were clean & smelled great + the folding was compact and neat. I left a ring in a pocket and it was returned sealed in a small bag, taped to my inner package visible to me. Although the ring wasn't valuable, that really impressed me. I will definitely use them again.

I'm beyond thrilled with this wash and fold and delivery laundry service. It has made my life so much easier, and I can't imagine returning to the old way of doing laundry. If you're looking for a hassle-free, reliable, and top-quality laundry solution, try them—you won't be disappointed!

Love this service. I've been using laundry services for many years and this is by far the best. Everyone I have had contact with has been professional and extremely helpfull. Clothes are expertly washed and folded. So glad they are in my neighborhood!

My family and I use drop off service weekly. They do an excellent job, clothes smell great and don’t come back shrunken. The machines in there are top notch and the staff is always friendly and professional. Best laundromat in the neighborhood.

I recommend laundry train.I am very pleased with the quality of the pick off/ drop off service. Clothes are clean, smell fresh and well folded. Delivery person lets you know when they are on the way. Price for the service is not bad either

They do amazing work, very professional, always quick with the deliveries I never had any issues been using them for over 6 months now. Also the staff are so friendly and always go above and beyond.

I feel very comfortable going to this laundry, the best attention and nice place. I always recommend this laundry. If you have the opportunity to visit this laundry, you will not regret it!

What a great convenience, this place has super friendly staff who are helpful, always pleasant and go the extra mile. Keep up the great work laundry train …

Quality service all around! From pick and delivery on a timely manner, to the work done with the wash and fold/dry cleaning very well done. Thanks Laundry Train!

Loved it! Everytime that I leave from the Laundry Train- Pilgrim Laundry my clothes smell wonderful, also the clothes come really clean from the laundry!

Beautiful laundromat, clean, well taken care of and the people who work there are GREAT!!!!!!!

Too DAMN small. The workers use most of the machines to do the orders that come in. …

Very professional and friendly business. Service was great thanks again!

Just love the customer service as well as the help greatly appreciate it

Service was great. Pick ups delivery are quickly and nicely!

Overall great experience which exceeded all expectations.

Laundry train is always clean and always helpful!

Love the service. My laundry is aways on time.

Always clean and delivered on time

Great people. And very clean.

Excellent laundry service.

Costco gas, best price

Free soap and softener

Best Delivery service!

Pack so I drop off

Cute. Little tho

You are the best