There's always a queue, only one cashier serving, I know it's their job to offer the products but sometimes we're on a tight schedule and they keep talking. The cashier is attentive, but there are too many employees in the store and not enough at the register.

The shelves were empty and had very few options. In a way, the store looked abandoned and the floors were very dirty in several different spots. The experience with American stores has been getting worse and worse for some time now. I do not recommend.

Most horrible experience I've ever had in a store, salespeople who were completely unprepared and without even any technical knowledge of selling cell phones. I arrived at the store through an attractive promotion on a cell phone and when

Physical stores looking like bankruptcy. Empty sectors, promotions are never available, there are only one or two employees at the checkouts, which is why there are queues, and there are no restockers in the store. I can't believe that.

We loved the experience of going to the store with our kids this week. It took us back to our childhood, when our mother took us and let us buy sweets, there was still a snack bar where we could eat a slice of pizza, back in the

SHOPING Estaçao should have a shopping point on the website inside the Americanas store... as this is only the option in the center. ...I like to buy like this because I give part of the value and pay the rest in installments.

The worst store in Brazil in terms of customer service, there is always only one employee at the registers and with a bad attitude that is disgusting. A shame, as there are many attractive promotions.

I stood in line for 15 minutes, there was only one girl in front of me. The refrigerators were all empty. In the end I left everything and went to Kalunga.

The store is well organized and always has good promotions, the service is efficient and they always help with customer queries.

My experience was not very good at the Jockey Plaza Shopping store. Refrigerator and soda always missing, reasonable service...

Good place for general shopping, but it was better in terms of prices that were different and cheaper than its competitors.

Affordable price, but service to be desired. I asked for a bottle of water without ice, the attendant was ready to get it,

It has declined a lot, there is almost nothing and what little there is is in poor condition and at high prices.

There is a lack of attendants, especially in the clothing section. Goods with no price for the consumer.

It has many good and cheap products, a very good store for those who are going to buy convenience items.

Terrible service, lack of products and problem with lack of cashier, when there is a long queue

Attendant unprepared for service in the IT sector.... they should provide training....

It doesn't change, it always lives the idea of another QQ store, everything the same.

Even though it's small because it's a shopping mall, it's good because it has offers.

It has everything you need and more, lots of variety and incredible cheap prices!

There's always a promotion....but very little cash... …

It's a good store, some prices are expensive but it has a variety of products

I think they could serve me better, I went in and out with no one to help me

Store with abandoned appearance, looks like a set from The Walking Dead

Neither good nor bad... standard American stores... have the basics...

You don't need to write anything down, everyone already knows it.

I like going to the Americans to buy chocolate and sweets …

Well set up and with a wide variety of products, good service

The service isn't the best, but we like the products! LOL

a lot of queue, there were only two cashiers working

Good store. Store with a good variety of products.

Great service, but no price on several products :/

I didn't like the call service, but what can I do?

It could be improved, the shelves are often empty.

It always seems like this thing is going to fail.

Delayed delivery, non-existent after-sales.

Lost all the potential you had in the past

I enjoyed the experience with this store

Excellent if it weren't for the queue...

Good store but the staff are very rude

Great department store in Americanas.

Good prices and variety of products.

Lots of different product options!

Very good, Americans and Americans

Too small to be so disorganized

Very good, I paid with Qr code

I like shopping at the store

There have been more offers

It was better, more ok.

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