Lowe's Home Improvement

1170 reviews

1700 W 133rd St, Kansas City, MO 64145

www.lowes.com

+18169422777

About

Lowe's Home Improvement is a Hardware store located at 1700 W 133rd St, Kansas City, MO 64145. It has received 1170 reviews with an average rating of 4.0 stars.

Photos

Hours

Monday6AM-9PM
Tuesday6AM-9PM
Wednesday6AM-9PM
Thursday8AM-8PM
Friday6AM-9PM
Saturday6AM-9PM
Sunday6AM-9PM

F.A.Q

Frequently Asked Questions

  • The address of Lowe's Home Improvement: 1700 W 133rd St, Kansas City, MO 64145

  • Lowe's Home Improvement has 4.0 stars from 1170 reviews

  • Hardware store

  • "Staff at customer service desk swearing and complaining about co-worker loudly while assisting me"

    "This Lowes is bad they treat their employees awful there's 3 specific managers that are just hateful and talk bad about other employees I don't know how these mangers haven't been fired they're not professional just cause you don't like someone doesn't mean you get to target them and try to make them miserable"

    "I was looking for an item"

    "I live in Olathe but we go to this Lowe’s because selection is better and shelves are stocked"

    "It had been a long time since i had been to a Lowes because I have home Depot only a block from my house"

Reviews

  • Scott Reynolds

Staff at customer service desk swearing and complaining about co-worker loudly while assisting me. When I suggested they should not talk like this in front of me, Jayna became confrontational and told me I was not wanted in the store - repeating and stepping closer and closer until I left. Bizarre and inappropriate experience.

  • Renn Kuder

This Lowes is bad they treat their employees awful there's 3 specific managers that are just hateful and talk bad about other employees I don't know how these mangers haven't been fired they're not professional just cause you don't like someone doesn't mean you get to target them and try to make them miserable

  • Carol Hess

I was looking for an item. Walked up and down each isle. Past several employees talking to each other. Waited for one to acknowledge me. No luck. I finally found the item. Did self checkout. Will not be going back to this store location. I will choose the Raymore location instead.

  • Maryana N

I live in Olathe but we go to this Lowe’s because selection is better and shelves are stocked. Today I got assistance from Dawn from painting and she was very knowledgeable about refinishing and also assisted us with blackout blinds questions we had. Great store and great people!

  • Eve Lawlor

It had been a long time since i had been to a Lowes because I have home Depot only a block from my house. So yes HD is convenient but Lowes is a beautiful DYI and property managers paradise. The store has so many brands that I love such as

  • Terri Thomas

We want to recognize Eugene in the appliance department (W 133rd KC, Mo). This location (per online), had the washer we were looking for in stock. My husband called to confirm and spoke to Eugene. We drove from Topeka, KS and were able to

  • Danny Morgan

I like Lowe's because of their selection and prices. I like that we get 5% off or deferred interest with our Lowe's credit card. This location is clean, well stocked, and the service is good. The thing I don't like is that during off peak

  • S Fleming

Lowe’s home improvement has to be the worse company we have ever worked with. We ordered a new Patio Door on June 24th and are still waiting for them to finish the installation. We’ve spent countless hours at the store trying to get them

  • Doug Ogden

My boss bought a torpedo heater, for the job site, a couple weeks ago and when we were using it, it broke and quit working. So he sent me to the nearest Lowes with a copy of the receipt to see if he could exchange it for a new one. They

  • Eliza Cantlay

The website said they had it but they didn’t. The woman at the returns desk was rude. The woman who helped me look for the item was great and even called another store for me to check if they have it. I also came to buy hot pepper suet

  • Jeff Crank

Stopped at this location today for mulch and rock, both of which were outside in an area easy to load. I was told I could not pay and then pull up to those items and load, and that I would have to put everything on a cart and bring it

  • Nick Kratz

Consistently the worst customer service of any lowes I go to. Every employee at this location seems to be in reverse. They are beyond slow, unresponsive, don’t know where anything is or how to be efficient when checking people

  • Mr Dongding

I have bought a water heater yesterday from this store they told me installation is free on us . Today I am waiting for my water heater to be hooked up that I bought for 600$ they told me it will be 2400 total ? …

  • Brad Heckey

Lots of employees walking around offering assistance. All the employees are really friendly. Only thing I don't like is when did they go to self checkout only? I think they should offer 2% off for self checkout. :)

  • Chris Briggs

People were rude and no one wanted to help. Tried to buy an oven/range and you would have thought I was pulling teeth. The only person visible in half the store was on break and had to call another person

  • nancy sooter

I was shopping for string line for my weed eater, Doug R. Saw me just standing and staring at my choices. He asked if he could help. He was so nice, patient and funny. Thanks Doug

  • Asia H.

I was shopping earlier in the season for some planting soil and planters to repot some plants of mine. The planters were very high up and I wasn't able to reach them.

  • Peter Winston Aldredge

Lowe’s is so much better than The Orange One, if you know what I mean. Very knowledgeable and helpful staff. Clean, organized. Don’t waste your time elsewhere.

  • Rick Harkins

I only visited the garden center. Mulch was on sale, 5 bags for $10. They had a huge amount in stock. The plants were attractive, but not well organized.

  • Layla Liakos

Don't shop here. Don't spend your money here. For the fact of terminating associates (in departments they need the most help in) for stupid stuff.

  • Keneil Morris

Wasn’t hard for me to get a few gifts And the staff were very helpful during my on-decisive selection of gifts that I want to purchased …

  • Rhonda

The associate that helped me today was informative and helpful. He made up for the petulant children they certainly made a mistake in hiring.

  • Allison Phillips

DO NOT PURCHASE APPLIANCES THROUGH LOWES. I purchased a washer and dryer through this location and the customer service has been awful.

  • Brian Edward

Super nice staff, I was helped by Kip today.. he helped us narrow down our search and got us just the right product. Happy holidays!

  • Asher Brown

Well, here I am, posting my first ever negative online review. What can I say, this store brings out the worst in me.

  • Richard Owens

Great team. I normally find everything I'm looking for. Decent prices.

  • Eddie Garrido, PA-C, Ph.D

Store was clean and staffed appropriately. Everyone is super nice.

  • V G

Staff are friendly and helpful. Bought a 6ft ladder for the home.

  • Ella Smith

Store in dire need of remodeling. Employees very accommodating

  • Ryan Dameron

Helpful workers, had a ceiling fan pull string part.

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