I used to would recommend loya insurance until this month when I went to pay my insurance on my van . It lapsed one day so the agent said she needed pic of the inside of my van where my husband had work tools inside. Because of this they raised my insurance thirty dollars the Agent reminded me of a cop trying to make his quota . I was there 2 hours. I'll never go here again to pay although I'm keeping them as my insurance way better than Simple Insurance. I highly do not recommend them.

Oh how I appreciate the ladies on Charleston. No matter how frustrated I am or annoying I may be, they are ALWAYS accommodating and sweet. Very professional and friendly. I absolutely recommend this insurance company... as a matter of fact, I already have...my sister is a customer here as well.

Pésima actitud y Mal servicio por parte de un empleado de nombre CARLOS muy prepotente y mal educado creo está en la posición equivocada ho simplemente no termino su entrenamiento.!! Actúa Loya Insurance...!!!!! LOS CLIENTES LO EXIGEEEN.!!!!!!

These people are crooks!! Cheap insurance shouldn't mean cheap practices, they don't answer questions and don't return calls. Do yourself a favor IF YOU CARE ABOUT YOUR VEHICLE DONT INSURE HERE

Alice from the Charleston & Maryland location was very professional, timely matter. I am very pleased with my monthly rate and discount I got!! She knows what she's doing...

Not a good place for insurance they won't let you cancel when you want to cancel I still draw out your account and the staff is really rude

These place isn't a good insurance place. They charge as much as they can for how long they can, even the vehicle is totalled

Do Not Go Here. They will charge you $50 extra if they see a hammer in your car!! Try to classify you as a work vehicle

Biggest PetSmart and 99 Cent Store I've ever experienced! More than one discount store, and places to eat.

To Many Hidden Fees plus takes them for ever to give you a quote i waited two hours to many questions

Muy amables las secretarias y los precios muy comodos para las personas menores de 30 años …

Muy mal servicio el peor te meten en problemas y te dejan solo que tu lo soluciones como puedas

They will try to give you a lapse, beware of what you are signing!

Great service Maria I think was her name she was amazing!!

Worst customer service

Estoy satisfecho

Lair and fake.

Muy mala

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I did