This will be my last time ordering from this company and will voice the lack of competence of this company on every social media platform I have. Here is my story dealing with this company... I have spent thousands of dollars here within the last couple of years. However the last couple of times I have received a couple of defected items. Ends of necklaces are not soldered on correctly, scratches on chain, and already tarnishing chains. I get it not every batch is perfect, however do quality checks exist? However, I give them the benefit of the doubt. Recently I have been having issues with them not even sending me the correct items now. I have messaged them back and forth about the products they have sent are WRONG and If I could have the correct ones. I will pay and send them back, whatever it takes to receive the correct product that I paid for. Once they admitted to sending me the wrong charms and said they sent those cause the ones I ordered were out of stock and discontinued. Yet they are still available on the website. They also sent me the wrong pendants, which they then told me they would include the correct ones in my next order (minimum order is $150). After back and forth they finally came to a decision of sending me the right ones. Months later yet again they send me the wrong pendants. However this time customer service completely REFUSES to admit they are wrong. Every time I ask if someone messed up or when I prove that my order isn't correct all I get is a run around the question or basically just send it back. Not even admitting or even sending me the right ones. They claim they are out of stock, yet their website says otherwise. All of that to me was the last of it. The quality isn't horrible...but the lack of knowing how to keep track of inventory, quality checks, packing CORRECT orders, and customer service is not worth it to me.

Placed a huge ring order & I was super disappointed at such bad quality products - worse than the worst China garbage. What they delivered was worse than the physical proof they had sent: unpolished sharp edges on rings; little bumps/bubbles all over the bands; uneven plating showing dark spots; there were supposed to be moving parts but the parts were stuck to the band; the gold faded after a few days of wear and this is supposed to be high quality gold filled material! The worse part is when I raised my concerns, the contact, Diego, was very slow to respond and when he responded, he played the blaming game. After a lot of back and forth, he agreed to let me send the bad quality rings back for replacing. It's been 2 months and I still don't know if I'm getting my replacements as there has been no definitive answers, and they stopped responding altogether for a week now!

Updated review: So my issue was resolved and I was refunded the items that were returned. Just took a lot longer than expected. Almost all the items I kept are great minus one. Maybe about a week or 2 ago, a ring I had purchased began to diminish in brightness and also gave me a greenish discoloration on my finger and since then I have not wore it. But the other items seem fine. I have not received any complaints from my wife, and if so she will let me know. Original review: I had bought a load of jewelry, since you need $150 worth to even place an order. Several of them were unsatisfactory and one was the wrong item. I sent those specific ones back priority mail and according to tracking it was left with an individual but according to them they have not received anything. It has been about 2 months and still nothing. So I'm in the hole about $70 worth of jewelry.

I dont ever leave bad reviews but its not fair that small businesses have to deal with bad customer service. Ive ordered a few hundred dollars from here because I was testing their products to sell at my store and seeing if this was a vendor I could trust. They claim to be hypoallergenic but that cant be true because I got a rash on my finger twice from a ring i purchased there so of course im not selling this item to my clients. I sent a picture and they said no exchanges or refunds except they would exchange for the same item. -_- why would i want the same item if i got a rash on my finger twice. Sorry i had to leave a bad review but im looking out for other small businesses. The pic is from the second time. The first time was worse.

BUYER BEWARE: Fraudulent company - they advertise that they sell certain materials but it is certainly not. They are also extremely disorganized. My order came in missing numerous items… another item came in the wrong size, and I ordered cuffs which say “pair” on website but I was only sent individual pieces (i.e. ordered 7 pairs but only received 7 solo pieces). It took months to receive refunds, all at different times and I had to spend hours going back and forth and “proving” they had fulfilled the order completely incorrectly, to which they are trying to bribe me with a small credit for me to change my review. Save yourself the time and trouble, and avoid this fraudulent company.

Ok so I have not bought jewelry anywhere else since I’ve discovered this place! There are sooo many options it’s hard to not go crazy. Everyone is really friendly, I always work with Vane, she is so extremely patient with me. I’ve been there for literally two hours at a time looking and trying on every piece I like, and never felt rushed or pressured. They want you to love what you purchase, and I can honestly say every piece of jewelry is precious and amazing quality. I take really good care of my jewelry, gently clean them about once a month, and nothing has tarnished on me. Amazing store will continue and continue to come back!

First time I purchased from the for over a year and i was not impressed with the quality but I gave it a try some of their items do tarnish quickly and some do last. But it’s unfortunate that you have to try them out to find out what’s good and what’s not knowing you have to purchase minimum $150 it’s too expensive so I stopped using them. I recently purchased again a year later to see if their quality has improved in their new items so I will report back after some time to see how they wear. I want to be completely transparent because it is so hard finding good trust worthy vendors for small businesses

I’m here to share simply my best experience of buying with Mia team, Chris was the first sales person that actually LISTENING to me which this is very rare, most of sales people are too concerned of selling and not pay attention on really what is your needs. Big shout out to Mia jewelry, came back with my sister and my aunt and I totally recommend them, very attentive and a huge selection for you to choose. Tough to get out of there not buying more than you really need . Thanks again Chris and looking forward to keep buying.

An amazing jewelry supplier! I've been looking for a wholesale supplier for gold jewelry and ran out of luck until i came across Mia. I used to sell stainless steel online, but when i started adding Mias gold filled jewelry i was able to increase my price range and provide better quality jewelry for my customers! 100% Would recommend if you need a reliable supplier whos willing to work with you in any part of your business journey!

Gorgeous very high quality jewelry. The staff is super friendly!!! I showed them a picture of a necklace and they made it while I was there !!! Very customer focused and super fast when you ask them to send you photos or prices. Vast selection of gold paper clip necklaces and earrings along with every hoop earring you can imagine. Lots of charms too !!! ❤️❤️❤️❤️⭐️⭐️

I am so beyond disappointed with this company. I placed a huge order worth 1700 CAD and I was testing out the rings. They completely tarnished and turned my finger green in a week. Now they won’t answer my questions. This is NOT GOLD FILLED, they sell fake jewelry. DO NOT BUY FROM THEM. I am extremely disappointed by the lack of care and how they can do this to a small business

Terrible quality and management. Watch out for their pieces. They are not willing to replace broken pieces for you with many excuses, that's from the general manager. Good luck. Quality is not consistent either claspe are broken and dirty piece shipped beware.

Best whole sale for finest gold filled jewelry!!!! Fantastic customer service, outstanding after sales . The products are “high quality” !!!! The costs are super competitive !!! I would recommend anyone that wants a very good product to buy with them !!!

Jewelry is completely trashed they completely lie about the jewelry being at 18 karat gold filled and also Gold filled I am so unhappy with the jewelry the necklace makes my neck itch smh I would not recommend.

It is the best jewelry I have bought in the last 3 years, the quality of its pieces is incredible and durable, the material is its greatest strength to captivate its customers …

Very good customer service a guy named Diego helped us and he was very nice I didn’t have to do it no bad energy he was telling us about all the new jewelry they have and I’m very happy

Very good customer service, the clerk helped us and he was really nice, I didn't have to do that, no bad energy, he was telling us about all the new jewelry they have and I'm very happy

The best gold-plated jewelry!!!! Fantastic customer service, exceptional after-sales service. Thank you very much, Mia Jewelry.

A definite must! The absolute best jewelry store in Miami! Impeccable quality and amazing prices. I highly recommend!!!!!

People here are so friendly, very helpful and nice!! I love buying my jewelry here. Recommended …

In love with all the jewelry. Beautiful store and friendly staff.

Quality gold filled jewelry with great service!

Very good salesman & customer friendly service

Great! …

Great service, great jewelry.

Best customer service …

Ecelent workers

Perfetct!!!!!

Good!