MOTEL Monte Carlo

289 reviews

Av. Antônio de Carvalho, 2009 - Jardim Carvalho, Porto Alegre - RS, 91530-590, Brazil

+555132769718

About

MOTEL Monte Carlo is a Motel located at Av. Antônio de Carvalho, 2009 - Jardim Carvalho, Porto Alegre - RS, 91530-590, Brazil. It has received 289 reviews with an average rating of 3.6 stars.

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F.A.Q

Frequently Asked Questions

  • The address of MOTEL Monte Carlo: Av. Antônio de Carvalho, 2009 - Jardim Carvalho, Porto Alegre - RS, 91530-590, Brazil

  • MOTEL Monte Carlo has 3.6 stars from 289 reviews

  • Motel

  • "I thought that the first time I hadn't been lucky and I went back, I ended up just confirming what I thought"

    "Terrible customer service"

    "Disappointed because the air conditioning was faulty, the television only had an open channel, there was no pantry service, the room door was faulty, room 12 to be exact"

    "Total lack of respect, I went with my girlfriend and the shower didn't heat up, we tried to resolve it with the receptionist, because they charge at the entrance, they didn't refund the amount and they wanted us to change rooms"

    "I never intend to set foot in that place again, ice cold ice and the 2 hour 50"

Reviews

  • Viviane Peixoto

I thought that the first time I hadn't been lucky and I went back, I ended up just confirming what I thought. Facilities not consistent with the name of the rooms and high prices. Especially compared to another competitor that is close by and has much higher quality.

  • daiane kulman

Terrible customer service. I paid for the room with a whirlpool, and it simply didn't heat the water. I called the reception and the receptionist was extremely rude, without solving the problem, and saying that she would not compensate me for the loss. More

  • Rodrigo

Disappointed because the air conditioning was faulty, the television only had an open channel, there was no pantry service, the room door was faulty, room 12 to be exact. The guy takes his wife to spend the night and ends up embarrassing himself. More

  • Thiago Da Silva Soares

Total lack of respect, I went with my girlfriend and the shower didn't heat up, we tried to resolve it with the receptionist, because they charge at the entrance, they didn't refund the amount and they wanted us to change rooms... I'm still

  • Miguelsilvaribeiro Ribeiro

I never intend to set foot in that place again, ice cold ice and the 2 hour 50.00 reais promotion I never got because that room is always occupied, it is never available. The first time I thought it was a small mistake due to the fact that

  • ROGER SAN Escouto

Bad place, I went to relax and left more stressed. I asked for a suite with a hydromassage, room 05, when turning on the bathtub, a stench of rotten sewage water spread throughout the suite. Bed with just a sheet with some dirt stains and

  • Anderson Oliveira

The experience of going to the Monte Carlo motel is very bad, when you actually arrive there are never any cheaper apartments available, you enter the room and the simple shower in the ap14 is terrible, it doesn't heat up, it doesn't even

  • LAURA SANTOS

Bad place I went with my husband, payment at the entrance if you regret it, that's what happened to us, it didn't meet my expectations, we went in and just looked around, we turned around, she didn't want to give the money back because we

  • Eduardo Pacheco

Attention, if you want to stress yourself, go to this trash, dirty rooms, they charge you for a super luxury room, when all the rooms are simple, I asked for an overnight stay and they called me in the middle of the night, saying that my

  • Luciana Oliveira

The service was terrible in the sense that, I arrived before 10:00 pm, the time for the overnight stay, so I paid 3 hours and more for the overnight stay, so far everything was fine, but with one thing, in the early hours of the morning,

  • Aline Vilela

Bad place. The towels are dirty, the air conditioning doesn't work, the water in the shower and bath is too hot or cold, nothing works properly! When I complained the receptionist was very stupid! I don't recommend it to anyone!

  • gustavo miguel viera aloia

Luxury room, there is nothing different or luxurious, there is only one bed in the room. Very high pillows, bathroom doesn't even have a shower. High prices, without breakfast included, for a place with few attractions More

  • Vava Shakur

Firstly, this is the fifth time I've been going. The service is always horrible, expensive, nothing works properly, and the service from the girls is simply the worst of all motels. I don't recommend it to anyone. More

  • L0 1234

Too much red on the walls. You have to pay at the entrance. At the entrance there are no buttons or photos to choose the room. Remote controls are at reception. Condoms must be requested via intercom. The room is good.

  • Fernanda Koetz

I had to ask for toilet paper and sheets. The worst thing is hygiene! The box with several used soaps from previous guests. Disgusting. Never.

  • Wagner Marques da Silva

Terrible attendance. I paid for a room with an id and the hot water didn't work. I complained to the receptionist who was extremely rude. More

  • Gilson Bueno

Terrible place, cold shower, receptionist, a place should be fined or even closed because it doesn't offer good service to the public!

  • Lucila Gasparini

I was in room 15, dirty sheets, dirty towels. Hot water, no way! I paid for 3 hours with hydromassage.

  • possebon mudanças

Dirty rooms dirty covers not recommend very bad.

  • Rodrigo Grisa

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