Mandarin Wok

62 reviews

1232 E Gun Hill Rd, Bronx, NY 10469

+17184051915

About

Mandarin Wok is a Chinese restaurant located at 1232 E Gun Hill Rd, Bronx, NY 10469. It has received 62 reviews with an average rating of 2.9 stars.

Photos

Hours

Monday11AM-11PM
Tuesday11AM-12AM
Wednesday11AM-12AM
ThursdayClosed
Friday11AM-11PM
Saturday11AM-11PM
Sunday11AM-11PM

F.A.Q

Frequently Asked Questions

  • The address of Mandarin Wok: 1232 E Gun Hill Rd, Bronx, NY 10469

  • Mandarin Wok has 2.9 stars from 62 reviews

  • Chinese restaurant

  • "The lady who picks up the phone is digustingly rude"

    "The foods pretty alright"

    "Super basic food at best"

    "I've been eating at this restaurant since 2012 and their food always been good "

    "The lady that answers the phone to take orders is EXTREMELY DISRESPECTFUL"

Reviews

  • Clare martin

The lady who picks up the phone is digustingly rude. I call and tell her my address and she'll tell me "no you come in"... even tho I have ordered delivery from them in the past and sometimes they don't put in my order and deliver to me at all, I call an hour later and a man puts in the order. Very unprofessional

  • silversmith

The foods pretty alright. Sometimes the fried rice is a little...strong but that’s about it. They give u a good amount of food. The calls aren’t the most easy going but I mean it’s Chinese food so of course ur not gonna get an eloquent greeting. Don’t let the other reviews push you away

  • Emmanuel Morazan

Super basic food at best. Everything appears to be frozen then heated. The fried rice is a joke... no egg, scallion, sprouts, onions or chestnut. Dry Spareribs, dry chicken wings, and overcooked pork. Is it edible? Yes. Should you order from here and eat it? Nah. More

  • Oscar Armando

I've been eating at this restaurant since 2012 and their food always been good ...i know that the lady that usually serve the food is not too friendly but almost all Chinese restaurant have similar service so is nothing unusual she's not a bad person tho.

  • Tosin A

The lady that answers the phone to take orders is EXTREMELY DISRESPECTFUL. i suggest checking the food once it’s delivered or DONT NOT ORDER food from them at all. i wouldn’t be surprised if the lady that takes the orders got punched in the face.

  • christina Medina

The food is ok but I always have a problem with the lady in the front she never wants to put no sauce on my food and one day I told her and she got mad at me for saying it and I’m like the bottle is right in front of u and u can’t give me a

  • Sherry Berry

The food is good.. But the lady who picks the phone up is mad rude and unprofessional. She hangs the phone up on you after taking your order without even telling you the price. Then some days she like “we don’t deliver” and then hangs up. I

  • B B

I’ve just started coming here because I stopped going to another Chinese restaurant due to customer service. Well I will not go here either. The menu says $13 delivery. I call and she tells me $20. For me to pick it up. They never respect

  • Jose Rosario

First off, I used Google to find a Chinese restaurant, out here the first one that popped up was " Mandarin Wok ", as well as countless others. So I tried Their food & the food was delicious, it was Hot once I got home, that by self was

  • marquetta lawrence

I have been eating at this Chinese restaurant for years never got sick so far and have not had any problems with them at all I do find a food to be good and definitely absolutely better than most around the area if not all

  • Samuel Rivera ayala

bad service. the girl who pick up the phone is the worst. my recommendation is that you have to take her out cause you gonna lose a lot of customers, like me.

  • Ruhan Li

Worst customer service ever First of all they gave me the wrong item and when I called she said they are right and she hanged up before I say something. More

  • Yuleisi Nunez

The Lady That picks Up the phone is the most disrespectful person ever!!!! Food is good but other than that the attitude is really bad …

  • Chelisa Simmon-Valery

Food is good but that woman on the phone is so rude. She will rush you off the phone or just plain hang up on you. She needs to go!

  • Alex J. Vargas

The chicken was raw, was only able to eat the skin and the fries were too oily. Not eating here again and wouldnt recommend it.

  • MATTHEW COCKBURN

Needs much improvement in customer service. And I asked for bbq sauce on my food and they wanted to charge me for it. Smdh.

  • Elijah don’t worry

Terrible costumer service lady hung up on my twice because she didn’t feel like making my order
Servi…
More

  • Shawn Smith

The lady has no people skills. She is too rude, always on her period. Yet there still in business. Makes no since.

  • Francis Bolduc

Food is good but terrible unfriendly service. If you can past the bad service their dumplings are pretty good.

  • cat hat

Good chicken n broccoli w chopped wings on rainy day but delivery guy was a bit too excited

  • Tati M Chanel

Ya To Bloodclot Disrespectful Mad Rude On The Phone Like I’m Begging Ya For The Food …

  • Carlos Gonza

They are very nasty I never do business with them too bad

  • Promise Tankson

They food is good but they are rude and disrespectful

  • James Mifflin

Great portions here! Very fast on the weekends.

  • JZ LK

Delicious food, and fast food(comes quick)

  • Kevin Sanchez

The food was ok but was delivered quickly

  • andrew fernandez

food was not good gave me the wrong oder

  • Abel Vargas

Solid inexpensive Chinese food

  • Eastwood clinton

The worst

  • Kevin Greenidge

Good food

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