Rachael at Mariloff saved the day for my engagement! They now have a customer for life. When originally shopping for my Engagement Ring, I did not go to Mariloff because they aren't open on weekends and didn't want to try to drive across town after work on a weekday. I should have just braved the traffic and gone in the first place - it is worth it! I ended up starting the process of designing a custom ring with a different Jeweler. I specify custom, because I specifically wanted to incorporate a pair of diamonds from earrings that had been passed down as family heirlooms into the design, and some jewelers shy away from that type of work. The other Jeweler talked me into purchasing another diamond from them and gave me a separate ballpark quote for how much the setting would cost. Long story short, they lied to make the Diamond sale and afterwards quoted me 2x what they had initially estimated for the setting. After multiple other issues including not listening to my design preferences and ignoring correspondence for 6 weeks, I decided to take my diamonds and re-start my search for a jeweler that would provide me both good customer service and a good price! That's where Mariloff came in. I was familiar with Mariloff as the shop that had provided a college friend of mine's wedding rings. After seeing pictures of their wedding, I decided they would be my next stop. I called and explained my {very stressful} situation to Rachael and how I now had 3 diamonds but no setting to mount them in. She explained that normally, Mariloff has no issues working with family heirloom type stones in their designs, but generally does not do work with diamonds that are sourced by other stores (which I completely understand!) She was sympathetic to my plight and said she would have to ask the owner's permission. A few hours later, she called me back and said they would be happy to help me design the perfect ring! She was clear up front that the original estimate that I had been told by the other jeweler would be hard to meet, but that they would certainly try and they would definitely keep it under the 2x quote the others had eventually given me. From then on, the customer service was impeccable. It took about 3 weeks after I dropped the diamonds off for them to send me CAD of the ring design (and they actually listened to my input for what I wanted!) Then, 3 weeks later, the ring was ready to pick up! (For those of you counting, the whole process from first call to delivery with Mariloff was shorter than the time it took for the other store to get me the [wrong] renderings for my design!) The cherry on top was how thoughtful Rachael was with my family heirloom earrings; I had briefly mentioned that they were given to me by my mom for use in the engagement ring, and how I hoped to mount some new stones in the earring settings as a thank-you gift back to my mom. When I went to pick the ring up, I was expecting to discuss this idea with her further. Instead, Rachael had gone out of her way and already taken care of finding the perfect pair of Opals and having them set into the earrings, gratis! (I had mentioned how Opals were my mom's favorite - I never had imagined that Rachael would take it upon herself to do this!) Overall, I paid a little more than I had originally planned for, but they were able to get the cost down to much less than what my first jeweler tried to surprise me with - only about 10% over my original estimate! For the quality of customer service and product, I consider it money well spent. I couldn't wait to bring my new fiancé back to look for the perfect wedding band!

I was recommended to Mariloff by a family member who had worked with them for years when it came time to pick out an engagement ring for my fiancée. So I drove up from Houston to work with Rachel. Let me tell you, I was not disappointed. Firstly working with Rachel was absolutely fabulous. Her customer service and personable attitude made the entire experience memorable. She walked me through the whole process and was extremely attentive to what I was looking for. The selection of diamonds was tremendous and we were able to find the perfect stone and setting. Rachel took the time to answer any and all questions I had so I felt completely comfortable with my decision before pulling the trigger. I had shopped around beforehand and the pricing at Mariloff just absolutely can not be beat. I was so happy I ordered the full set of engagement ring and band while I was there in the store. The after sale customer service is phenomenal as well. Rachel worked closely with me to ensure my timeline was met as well as helped me with the insurance process. I went back to purchase my band a few months later and brought my fiancée with me and it was a blast. Rachel once again made both of us feel so welcomed and we were once again able to find the perfect ring at a great price. I will continue to use Mariloff and Rachel for all of my jewelry needs in the future.

Fantastic experience! Two of my friends recommended Mariloff Diamonds so I reached out to them and Rachael got back to me the same day. Since I live in Baltimore Rachael helped me set up a zoom call to go over several options and go over details. She helped me so much to design exactly what we were looking for, and my fiancée loved it. She sent me several pictures and videos of the diamonds, as well as the 3D design of the ring; and once I was sure that's what I wanted we moved forward with the actual ring. They were able to design exactly what we were looking for. So grateful to have been able to work with Rachael, who went above and beyond to make sure every coordination was made and carefully planned for the ring to make it to Baltimore on time since we were leaving on a trip for the proposal. She was so attentive, kind, and thoughtful; despite being in Dallas during the whole time. I would most definitely recommend Mariloff diamonds and Rachael!

I think the other 500+ 5 star reviews speak for themselves, but my experience was so great and seamless that I want to contribute. I have been searching for a wedding band for quite some time, and while I was grabbing lunch one day I decided to check for jewelry stores and saw this was in the vicinity and had great reviews. I went to go check it out and was greeted by John who listened to what I wanted and my concerns. I already had another option picked out elsewhere, and found one very similar at Mariloff. Of course I liked it, so I knew that that style was what I wanted to go with. John was extremely knowledgeable and thorough, and based off the communication and my experience alone, I knew Mariloff was the route I needed to go. Now I have walked out with my dream wedding band and couldn't be more happy with the decision. Thank you!!!!!

Mariloff has been my family’s go-to jeweler for several years and we won’t go anywhere else! We first came to Mariloff to custom design my engagement ring and have been back for several more pieces of jewelry! Rachael always makes it such a fun process. We LOVE Rachael!! She’s super personable and wants to make sure whatever you’re getting is exactly what you want! Honestly, everyone who works there is great and super friendly..I’ve never walked in and not had at least 3 people say hi, ask if I need something to drink and just create a very warm, welcoming environment. We tell everyone to go to Mariloff!

What a special day! My husband and I came in the day before Christmas for a very special gift. We’re close to 50 years, and why wait for 50! So today my husband bought me the most beautiful ring and once again asked me to be his wife for the years to come. Gino, our sales rep, helped us so much to pick out a ring that was perfect! He worked diligently, met all all needs and celebrated with us. I even tried to give him a quick lesson in playing 42! The staff stayed a bit later on Christmas Eve to make sure that we left with this beautiful ring. Thank you Mariloff! We will be back. And, thank you Gino!

I had great experience at Mariloff Diamonds & Fine Jewelry, and big shout out to Rachel! She greeted me with warmth and professionalism. Rachel's knowledge and customer service made shopping delightful. I was able to find the perfect piece that captured the essence of my special occasion at this place.The entire process, from selection to purchase, was seamless and enjoyable. Mariloff Diamonds & Fine Jewelry is a good place to go. Highly recommend Mariloff Diamonds & Fine Jewelry and Rachel to everyone seeking jewelry

John Rios at Mariloff Diamonds was a perfect partner to me as I custom created an engagement ring for my now fiancé! He was knowledgeable and helped me execute the best ring possible within my budget parameters. He did not try to sell me on something more expensive at any point in the process and was always in communication with me about the status of the ring. I couldn’t recommend him or Mariloff diamonds enough—they are grade A professionals!

I recently purchased an engagement ring with Mariloff Diamonds. I didn’t know to much about diamonds walking into Mariloff but I must say everyone in that building was so helpful and informative. Rose was my representative and she was nothing but amazing! My ring shopping process was very smooth and I would recommend this company to anyone who’s in the market for a n engagement ring! 10/10

Rachael was such a GEM to work with! She was able to communicate with us romotely to create my custom engagement ring and our wedding bands. She provided more affordable options than other jeweler's without compromising quality and top notch service! We finally got to meet in Dallas and had the best time picking up our new bands. 10/10 experience!

We had a wonderful, streamlined experience from scheduling the appointment to picking up the ring! John was friendly and fantastic with communication via text, email, and phone. We were pleasantly surprised by the promo he informed us of when buying our ring. He definitely went above and beyond, and I would recommend their services!

The best jewelry store in Dallas! Rachael and the rest of the team are the greatest! So friendly and worked with us every step of the way. They are fair, honest and really treat you like family here. They really help take all the stress away from jewelry shopping. 10/10 would recommend and couldn’t be happier with their service.

Mariloff offers a fantastic experience and their jewelry is stunning! Rachael was extremely helpful in narrowing down ring options until I was satisfied with quality and price. My fiancé was on the fence about sizing, and I ended up going with Rachael’s recommendation and it fit perfectly! I could not recommend Mariloff enough.

Miralof really is the best and we're so pumped to have formed the relationship with y'all. Abby was absolutely glowing and looking at her ring in the car. YOU CRUSHED IT, and make my life easy haha. Thank you so much. Abby and I will for sure post a review and tag y'all in social media things in the future. Thank you again!

I cannot recommend Mariloff Diamonds enough! The staff is so knowledgeable and friendly. Rachael is amazing and helped my fiancé and I pick the perfect engagement ring and wedding bands. She knew exactly what we wanted and went out of her way to show some custom options. Amazing experience!

Went here to help my brother get an engagement ring and it was such a great experience. Montana was very knowledgeable, honest, and helpful. She helped him pick out the perfect ring for his future fiancé. Can’t wait to continue working with them in the future!

Had a great experience when buying an engagement ring, they were very professional and were great with communication. I never felt pressured or overwhelmed during my visit, I was treated with the upmost respect. I highly recommend coming to Mariloff Diamonds!

I can’t say enough good things about Mariloff, specifically Montana! My fiancé and I are new to jewelry and my engagement ring is a family ring, but we wanted to make some minor changes to it. From start to finish Montana made this such an

We have found our lifelong jewelry partners! Mariloff has an incredible selection of jewelry, the engagement rings are dreamy, and the unique luxury items (at all different price points) are enough to make you drool! Rachael could not have

Mariloff is truly the best of the best! They designed my engagement ring with my vision and went above and beyond in helping us pick our wedding bands, too. Rafi and Rachael are incredible and know how to design or provide you with EXACTLY

Such a great experience for such a memorable moment. Went in for the first engagement ring and immediately felt so welcomed. I was well taken care of from start to finish. Rachael was so amazing! She got me up to speed on what to look for

Went to Mariloff to get an engagement ring for my then girlfriend (now fiancée). Rafi and Rachael took incredible care of me and helped me find the perfect ring. Will be going back to see them in a few months to pick out our Wedding bands!

Mariloff is the ABSOLUTE best place for jewelry in Dallas. Their customer service is unmatched. When my husband and I were shopping for rings, we went to all the big stores in Dallas and were underwhelmed. While other jewelers felt like

I was pretty put off by this place. My boyfriend had asked my ring size so I thought I would check and get an idea of what I liked to be proactive. I was told off the gate that because he had asked the ring size that me looking at rings

I couldn't be happier with my experience at Mariloff! I bought my fiance's engagement ring here, and right from the first phone call, Rachael guided us (and then just me) through the entire process. She helped me find the perfect ring,

I will recommend everyone to go to Mariloff for engagement rings. They made the process so easy. They were friendly, helpful and informative through the entire process. The staff is great, and I thoroughly enjoyed working with Rafi.

Been coming here nearly 20 years for quality jewelry needs. Updated my wife's wedding ring and cleaning to make it look even greater than when we did the first diamond upgrade in 2005.

I had a great time here! Was searching for rings and had no clue what to get, but Montana helped me so much. She even got me a great deal on a ring! Definitely recommend.

John and Montana helped me in my last venture in to resize my wedding band. They've been a pleasure to deal with and kept me updated throughout the entire process.

Mariloff completed a gem cleaning and appraisal in one day. The shop is clean, the staff are friendly and helpful, and they offered me complimentary water.