I ordered 4 peice spicy chicken. I go home and got the original and it was cold and all dark meat. Very unhappy. This is just extreme laziness. I will never go there again. Especially after reading other review. Someone not wearing gloves. The owner needs to get there act together. Glad there is a new location opening up on Upper James.

This location is my favourite go to fast food spot. It's amazing in quality and service. They've made an error with my mistake once and quickly fixed it to my satisfaction. Great staff! This location offers all meat in store halal. This chicken is far superior to any Popeyes or KFC; highly recommend if you haven't tried yet.

This is a hard review. People in the store were amazing and excited to tell us about the menu because it was pur first time. Everything tasted good but both our sandwiches had long hair in the breading of the chicken. In my case the hair was so long I swear it was wrapped around the chicken before it was breaded.

My husband and I ate at Mary Brown’s for the first time today. From the moment we walked in, we were warmly greeted by the staff and the owner. The food was good but it was the employees who made this a special experience. There was so much positivity everywhere! I’d highly recommend this location.

Wow! For a ‘fast food option’, this exceeds expectations! Table side service, with a friendly genuine smile and urgency!! Front counter service was fabulous too. Whole team working together and pushing out orders. Food was great, service was excellent! More

Their sandwiches and wraps are delicious! The food is halal and the staff is what makes the experience amazing! It is a clean restaurant with great food. Every single time we call they are super nice and very sweet. I have never come across

Don’t know the name of the cashier at 12:30 PM on Monday. I ordered on the MB App and requested spicy spice on my pop-ins which was not something I was able to do on the app. I word for word said “if you have not bagged the order yet is it

Stopped in last night for a quick bite with my daughter. I was pleasantly surprised with the bright, clean atmosphere. Was greeted by an energetic server named Hadi with a "Hi, how can I help you". We decided to sit down and quickly eat in

The food was amazing, fresh to order, the cashier and manager were so nice and answered all my questions. They even came out to check on us. The best customer service I have ever had. The food is so good, even you haven’t tried Mary browns

I had their chicken sandwich, the Big Mary, and the chicken tenders with a side of the Taters (wedges tossed in coating and fried). It was the first time I had ever had Mary Browns in my life, my food was hot and fresh due to being made to

I normally don't like breaded fried stuff. But sometimes, it prevents food from becoming dry. However, I lost my appetite a long time ago after buying fried chicken from another well known fast food place. It was dry, nearly inedible. Not

There is an offer on big mary for $4.99 going on in the store on every monday. I went to buy this offer. When i receive the sandwich, it actually doesn't deserve to be of $4.99. The chicken piece inside the burger was so small that i can

I was a frequent customer to Mary Browns in Ancaster on Wilson street until Friday I experienced the person making my family’s order was not wearing any gloves, nobody wears gloves preparing the food and the same employee started working

Came in for dinner around 7 pm. The crew here are so above and beyond friendly. The cashier was kind enough to customize my husband's order to wings and one of the crew was thoughtful enough to help me pack my food for home. They brought

I called and they said their food is Halal. I assume at least the fried chicken and the sandwiches that they make in house are Halal. Overall, very delicious chicken that is consistently fresh and juicy. A delicious alternative to other

The Big Mary is one of the best chicken sandwiches I've ever had. The meat was juicy and tender the breading was very light and the sauce and bun were amazing. The order was filled really quick & the store was very clean and organized.

Today around 7:20 pm I order 9 pcs Chicken, 2 Bug Mary Sandwiches and 2 biscuits. When I back home and after taking shower I started taking my dinner & I found that they gave me only 8 pcs of chicken. I called immediately to talk to

Really tidy restaurant and they make an excellent chicken sandwich! Staff are really nice, always seem to be in a good mood. Food is always fresh and if you sit down for your meal they will bring it to your table which is nice.

My husband and I walked in for the first time to a Mary Brown location. We chose to eat in. The food was great, very moist chicken. The staff was friendly, informative and helpful. This location was extremely clean. Staff were

The food at this location is very good and the staff are friendly. However, service should follow the line. If a person has a mobile order to pick up a skip the dishes driver does NOT have precedence. That is simply Rude!! More

Just indulged in a feast from Mary Brown's Chicken and I'm here to spill the beans! First off, the flavors were amazing and absolutely on point! The hot & fresh tasty chicken was worth every bite.

First time and was not impressed with the size portion of chicken that was given for the price you pay. Small drumstick and part of ribs/back with hardly any meat. Not recommended and definitely not coming back.

Such nice workers!!!!! They are so so caring and accommodating. The food is halal, and delicious. Cheap prices, but a step up from other fast food chicken places. It’s also so clean inside!! More

I come here regularly, they make your food in no time at all. The employees give the store a great atmosphere. One of the employees, Anand, is always smiling. They’re all amazing people. More

Other than the loud music, it was a pleasant lunch with the family. The buffalo chicken sandwich is spicy AF and we got extra chicken tenders because the pieces were small. More

Delicious!! We had a big Mary and coleslaw. The chicken sandwich was the best I have had. Chicken was fresh, white, tender and juicy, the coating was crisp and not

Went there recently food was amazing the cashier lady gave me a very welcoming smile. Had a nice eating area even USB ports to charge your phones and tablets.

Slowest MB ever. It's odd because companies like Starbucks and McDonald prioritize getting mobile orders out on time (win win for the company). Not here.

A worker was eating food while making mine with no gloves and when they got the order wrong they scraped off the sauce and put on a new bun More

Had holiday hours up on door saying open till 10pm… and turned away at 6:50. Doubled checked on the app too. Bad experience and bad tone. More

It was really good! Great service! Location was clean! Only complaint was a bit to much mayo on the sandwich. Otherwise a great meal! More

UPDATE: Second trip to this Mary Brown's and it's amazing again! Food is good and fresh. And hot! No cold fries here! Very satisfied.

Great food,great atmosphere and top quality service from Shelby herself!! Will be returning and highly recommend eating here! More

Stopped over for a quick take out for the Spicy Big Mary on Monday evening. Overall quick service and clean environment. More

Amazing food and even better service. The manager Shelby is fantastic!! Thanks for your amazing customer service!! More

Shelby is awesome. Always friendly and always goes above to bring customers service to the next level. Ty Shelby More

The food was delicious and has very good staff. Strongly Recommended for fresh chicken and taters.
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fast and Friendly service. Shelby was fast, efficient and interacted with all customers with a smile, awesome! More

Chicken is great, the sandwiches are fantastic. Place is good clean and the service is always good.
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Second time ordering and staff has been amazing, food has been hot and very good. Will definitely be back !!! More

We stop here quite frequently. The food is always hot and fresh. The staff is polite and the place is clean. More

The girl that served me was exceptionally friendly. The food came fast and was tasty and more than enough More

My favourite MB location. Staff are always friendly, service is always quick and accurate.
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Wasn't to happy I got chicken sandwich combo with cold fries and no pickle on top
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Great poutine best I have had in quite some time really I was pleased
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Awesome service and tastey food. Very friendly staff, great place..
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Clean positive atmosphere. Sandwich’s were delectable!
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Great location, loved the food, it's new store and service was great, must try

Great experience food was great and fresh
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Fast friendly service, even though it was busy. Good food as well.