McDonald's

2852 reviews

12109 NE Glisan St, Portland, OR 97220

www.mcdonalds.com

+15032528057

About

McDonald's is a Fast food restaurant located at 12109 NE Glisan St, Portland, OR 97220. It has received 2852 reviews with an average rating of 3.3 stars.

Photos

Hours

MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

F.A.Q

Frequently Asked Questions

  • The address of McDonald's: 12109 NE Glisan St, Portland, OR 97220

  • McDonald's has 3.3 stars from 2852 reviews

  • Fast food restaurant

  • "I came through the drive thru and right away the girl says they only take cash"

    "A typical McDonald's experience, with an average wait time nothing spectacular"

    "I always wonder why I don't go to this location, despite it being close by my residents and each time I go, I get my answer again - poor service, long wait times, clueless employees that want $25 an hour and put no effort into their work and consistently cold and incorrect food"

    "This isn't really a review, but I'd like to share my perspective on this McDonald's location as someone who knows this area well"

    "If I could give it 0 stars I would give it 0 stars"

Reviews

  • Amanda Wood

I came through the drive thru and right away the girl says they only take cash. So I leave and go get cash and come back. Then she tells me they’re not open (despite the location being open 24 hours. They have a huge sign that says 24 hour drive thru). Then she tells me I can only order breakfast but not for 5 minutes. The menu on the board is not breakfast, it’s 3 am. I leave and go place an order through the app to pick up. Which went through just fine, I was charged for the food. I go try to pick it up and now she tells me that the store is not even open. I tell her I already paid for my food and she says well I need to cancel it then. The app does not allow the customer to cancel on their end, it says to contact the store to get refunds. I go through and tell them this and they refuse to help me. They will not give me my money back or give me the food I paid for. I talk to the manager, named Louis and he acts like he has no idea what I’m saying and then shuts the drive thru window on me while I’m still talking. He was incredibly rude and I’m baffled that a huge company would employ these people especially in charge as a manager. He was totally clueless! So I basically just got robbed of my money and no way to get it back. I will contact somebody higher up in corporate on Monday. It’s illegal to just take someone’s money and not give them what they paid for!!
Price per person
$10–20
Food: 1
Service: 1
Atmosphere: 1

  • Maggy Marsh

A typical McDonald's experience, with an average wait time nothing spectacular. Ordered food via app rather than half to go through drive-through lions, and still waited approximately the same amount of time had we gone through the drive-through. All food was present and accounted for, fries were fresh sandwiches had been modified as per request without issue. This is a problem I have had in the past with other McDonald's, even when using the app they don't seem to properly modify the sandwiches as I've requested. Thank you for completing my order in a reasonable fashion and correctly.
Service
Take out
Meal type
Lunch
Price per person
$1–10
Food: 5
Service: 4
Recommended dishes
Hash Browns
Dietary restrictions accommodated
Not sure
Parking space
Plenty of parking
Parking options
Free parking lot, Free street parking
Parking
Plenty of space, lack of a spatial awareness as is typical in McDonald's parking lots driver beware.
Kid-friendliness
It's a McDonald's, they're typically geared towards having kids there.
Wheelchair accessibility
All typical precautions in place for anyone with difficulties in mobility including ramps signage and plenty of handicap parking.

  • SqueezeMySak

I always wonder why I don't go to this location, despite it being close by my residents and each time I go, I get my answer again - poor service, long wait times, clueless employees that want $25 an hour and put no effort into their work and consistently cold and incorrect food. Waited 15-20 minutes after ordering in line for my food because the person at the second window couldn't use critical thinking to have the car move up and wait for their order as whoever it was kept having back and forth conversations with the person at the window and was given 3 DIFFERENT ORDERS in the span of 20 minutes - yet, when I have an order with only 3 items in it, I am told to pull forward. I'd go to the one on Halsey that's near 102nd however, that one is just as bad as a majority of the time, they close their location early so the workers can just chill in there, doing nothing, even though that location is also a 24 hour Drive-Thru service. The state of McDonald's in this area is a joke.
Food: 1
Service: 1
Atmosphere: 1

  • Vyvyan D

This isn't really a review, but I'd like to share my perspective on this McDonald's location as someone who knows this area well. Due to the nature of this neighborhood with the homeless community and whatnot, I have seen this location getting the weirdest and meanest customers on the planet. Having to deal with all that bs, I can imagine a high turnover rate with their employees (hence all the wrong orders and delays you might be experiencing). Because I'm aware of how the customers in this area act, I treat all the employees at this McDonald's with so much respect. The employees here are incredibly nice to me and not once have they messed up my order so I must be very lucky. As far as wait time, expect to get food in 5 minutes one day and then 25+ minutes another day because for some reason the customers here crave McDonald's around the same time lol. If you're not prepared for that, skip this location all together.
Service
Take out
Meal type
Dinner
Price per person
$10–20

  • Crystal Shine

If I could give it 0 stars I would give it 0 stars. Multiple times we have order from this McDonald's and keep in mind that we live 0.2 miles away. The delivery shouldn't be a problem whatsoever. Multiple times have they been absolutely careless with tag back up and things have been thrown all over in the bag. Multiple times have items been missing. Consistently almost every single time that we have ordered from this Mcdonald's. I have spoken to multiple managers about telling their employees to fully read their tickets before they send out an order. And again every single time we order from this place, We have a consistent issue. Ther Has always been an issue the food has been undercooked, There has been items in the salad and vegetable category that has been so old it was on the The verge of completely being expired. In the fact that I live 0.2 miles away it shouldn't take an hour and a 1/2 to cook food and get it sent out that is utterly ridiculous. You all got a lot of work to do.

  • Jennae Blackmon

We sat in the drive thru for what seemed to be forever. It’s always busy, must be a good sign right? Wrong. After we order and verified it we pulled to the window. We then asked the lady to verify it one last time and she refused. We paid and pulled to the next window. After receiving the food we pulled off to park and check the food. The order was wrong. 2 whole meals were missing. We took the food inside with the Receipt and they had to verify it with the manager 3 times. As the receipt shows we didn’t get what we ordered. We waited for new food for 20+ mins. This time trusting they got it right we drove our 5 mins drive home. WRONG AGAIN! Seriously. The happy meal we ordered; just a burger. No fries, apples or milk. We were missing a burger and got 2 drinks that we didn’t order at all. We were kind and patient while waiting and when we went inside to correct the wrong and they were still unable admit fault or get it right.

  • G W

I know I'm the minority in that I tend to order Doordash at 1-3am. McDonald's says it's always open on Doordash but the two times in the past that I tried to order from this location at night, my orders were cancelled. I thought it was a coincidence. Tonight was the last straw. My order was cancelled at 12am, I thought no biggie and waited a couple hours to order again. I tracked it on screen as THREE different drivers showed up to wait for my order before abandoning it and eventually my order cancelled. What is going on here that 3 separate drivers would abandon my order in the middle of the night when there's not much competition? Something fishy must be going on here. I have never had this problem ordering anywhere else in the middle of the night. All my respect for the food service workers employed here, but they must be grossly understaffed or something.

  • Pauline Duffy

Update ... They still get it wrong I decided to give another chance the morning crew never and mean never gets it right!!! lunch and evening is fine but morning doesn't care. I had talked to the regional manager already about this and I guess her talk to them didn't work. Sounds like retraining needs to occur I'll go to the other stores for now on and order on apps from all other locations. I could give zero stars and leave a review I would. They have never gotten our order right like EVER! I've also hair in my food. I'm not talking special order I'm talking order a bacon mcgriddle and they give sausage or I order sausage egg biscuit they add cheese which I can't have. When u try to call to tell them they never answer. I'm gonna have to order from other mcdonalds. I just wanted to not cook for mother's day but thanks alot for messing up yet again.

  • Lynn johnson (Muldokken)

So picked up an order that I made through the app, was missing items.when did they stop checking the orders? Had to go in and the guy that helped me stuffed the receipt in the bag and crumpled it up and threw it away and said they would remake the order, what a waste and not necessary. Took 10 to get the replacement order and then the didnt even put sauce,pickels and oinoin on the mcribs!!!!! Absolutely incompetent, ask for my money back And they told only customer service can do that. 4 times now on the phone with them, they say the franchise owner needs to do the refund. Been a week and a have still no call or refund. This is how much mcdonald's care about thier customers. Had to file a dispute with my cc to get a refund. This franchise owner doesn't give 2 s$%$s about customer service!
Food: 1
Service: 1
Atmosphere: 2

  • Nakia “Niki” Warsop

They have ok food the coffee is never got like it says on the cup and they never put the lid on right so it comes off and even though the coffee isn't hot it still burns. Then the coffee is never fresh it's like they scrape the bottom of the cup. Going thru the drive thru you get faster service then if you go inside.
Service
Take out
Meal type
Breakfast
Price per person
$1–10
Parking
They have great parking. But if you park in a spot looking at 122nd Ave and the drive thru is really busy you will never get out of your spot until someone decides to pull up then it's difficult cuz people like to block other people in. Then if you pull in the driveway from 122nd people don't like to let you thru because they are afraid you are going to take their spot in the drive thru line.

  • Kevin pressel

Walked in for pick up whent to pick up line waited there for 5 minutes while seeing quite a bit of food in the warmer saw mine sitting there while the line whent down 10 minutes later everyone gone still no one helped me spoke up after order taker helped another customer instead of looking at me and ignoring me like I didn't matter finally drive thrue person asked did u have an order I replied yes been here for 15 minutes while food sat it wasn't that busy just lazy employees just looking around like they have more important things to do than help people that mite have things to do stop hiring kids that don't want to be there and hire people that actually do something
Service
Take out
Meal type
Lunch
Price per person
$10–20
Food: 3
Service: 1
Atmosphere: 2

  • Russ Casanova

Truthfully I haven't been inside a McDonald's in a long time. Always use the drive through. This time I had to go inside due to auto problems. I understand some places are short handed but I stood there waiting for 16min while 2 different workers looked at me several times but said nothing. It seems drive through was more important then me. Plus it seems pointless if you use those order machines when your using cash. You still have to get in line and pay. At least that was what it looked like while I sat there at a table with order numbers on it that made me wonder where I'm supposed to sit at. Very confusing trip to McDonald. I understand things are crazy right now. I'm a patient man and the food was fresh and good. 3⭐
Service
Dine in
Meal type
Lunch
Price per person
$1–10

  • Steven Stewart

When the food finally came to me the fries were cold the burger was barely warm. I didn't get the extra salt that I ordered for my fries. I tried eating this place after hours and before the morning when they opened the restaurant dining room and I had to go through the drive-thru and it was even worse than this time I would probably only to read it that 1 - along with everything else still on 1 - I don't recommend go in there especially if it's between the hours of 9 p.m. and 7 even at 7 a.m. the Bobby doesn't seem to want to open on time for always short help so when you go through the drive-thru and they gave me the run-around.
Service
Take out
Meal type
Brunch
Price per person
$1–10
Food: 2
Service: 2
Atmosphere: 1

  • Deward Williams

When ordering my food at the drive thru the workers have two lanes but only operates one side, so as I'm ordering they completely disregarded my order and had me sitting there for 5 min waiting for someone to answer me but nope someone else drove up and then they literally started taking their order then he said "what can I get for you but still takes someone else order and still disregards me and goes for another customer after two other people behind me are ordering and still never got an answer. Y'all need to work on logical reasons to have tow lanes but only one worker on the window that's not a smart move
Service
Take out
Meal type
Lunch
Price per person
$1–10
Food: 2
Service: 1
Atmosphere: 1

  • Tara Mhoon

Service was very polite and great (the reason why I gave an extra star, otherwise it would have been 1), but that's the only thing I liked about my experience. Usually I enjoy McDonalds food, but DEFINITELY not this time. When I recieved my food, the fries were cold and VERY stale, I could barely even eat it. My big mac was the same... cold and VERY stale, and the lower bun kept falling apart. It tasted like the food was made many hours prior and was just sitting there. I won't go to McDonalds again.... this experience complety ruined it for me. disgusting food and a waste of money.
Service
Take out
Meal type
Lunch
Price per person
$10–20
Food: 1
Service: 5
Atmosphere: 5
Recommended dishes

  • Chris Thomas

This store and the morning manager is ridiculously rude and unprofessional. This is a 24 hour location and they are constantly turning off the drive through with no signs. When you ask management they will tell you they are closed and she is extremely rude and snarky. On top of this they refuse to honor the app and will only take cash without honoring the app. Their computer systems are visibly working. Not to mention there are multiple concerning OSHA violation both inside the store and out. I use the app because I prefer the offers and also do not like to pay with cash or offer my card directly as I cannot trust this store. This location needs to do better.
Meal type
Breakfast
Price per person
$1–10

  • James G Free

Friendly service the food was hot and good. I ordered ahead of time so we could go right though and just pick up our order cause I was a bit in a hurry. It was very easy to order on line they have a good lay out and the app is easy to navigate. Needs to be a spot for you can click on to and anything else you want done to your order you can type anything extra special like extra ice in my drink but I couldn't find a place to put that in my order. And make sure you check your bag so you can make sure you got all the right condiments you wanted. I had ordered 3 sweet and sour but they gave me honey mustard so I had to turn around but i get it I worked restaurant industry for 20 years.good job guys thank you

  • Genevieve Carpenter

THIS PLACE IS OFF THE HOOK!!! SERIOUSLY KINDA SCARY THESE DAYS! The place is over crowded& way under staffed and not very clean!! I waited 32minutes for 1 flippin ICE CREAM CONE &it was tiny! The inside is so hectic it's enough to give Me a panic attack! The staff is obviously confused and their customer service skills aren't there! I ONLY WENT INSIDE BECAUSE I HAD TO USE RESTROOM -THAT NEVER HAPPENED BECAUSE IT WAS DISCUSTING & GROSS!!! I DOUBT ME OR MY HUSBAND WILL COME BACK TO THIS MCDONALD'S AGAIN AFTER THIS LAST BAD EXPERIENCE - IT'S NOT OUR 1ST BAD EXPERIENCE HERE! WE TRIED A FEW TIMES BECAUSE OF LOCATION & AVAILABILITY.‍
Food: 1
Service: 1
Atmosphere: 1

  • Jordan Jorgensen

Morning staff rude can be. I asked for cup of water with my meal. They said “water isn’t working” I asked them if they can just give me tap water or some from a water bottle cuz it was hot and I was dehydrated. They said they can’t give me tap water cuz “Corporate said directly no tap water”. Didn’t offer to comp me a water or anything. If water in the dispenser wasn’t working how they making soda or tea or coffee. Specially soda that water is used to make soda. Pure laziness and unprofessional. I was not taken care of and ever excuse was made in the book to not help me over a simple cup of water on a hot day…
Service
Take out
Meal type
Breakfast
Price per person
$1–10

  • shanda lomax

The manager Ana can insult her team if she wants to when I asked for her managers number she pointed at the air I YELLED AT HER . Okay rude . If the workers are miserable that day SHES WORKING..... honestly the workers are doing their best .. Mr James Skinner should just close his Mc Donald's, since he doesn't protect his works. He has a disconnected number so you CANT GET A HOLD OF HIM OR THE BROTHER. POOR MANAGEMENT everything is always broke .The owners should have to put up with the madness, retrain the managers and Close the lobby THE safety concerns for that block unbelievable. HE OWN 3 MORE MCDONALD'S IMA NEED HIS TO GET IT TOGETHER....
Meal type
Other

  • Christina Diaz

DONT GO TO MCDONALD'S ON 122ND AND GLISAN. NOT ONLY DO THEY FILL YOUR LARGE FRIES BARELY HALFWAY THEY DIDNT PUT A PATTY ON A BURGER. HORRIBLE CUSTOMER SERVICE. I know I said plain but this is ridiculous. When my boyfriend called to complain they were just rude, unwilling to listen and argumentative and kept saying to come back in, I just got off work, I wanted my food right the first time so I wouldn't have to go back. If I could give them no stars I would. Not only that, they had literally 8 homeless people hanging outside with at least 5 carts full of trash and trash and needles strewn about in front of the side and front doors. Save your money. Don't go there.

  • Jason Martin

I've been a delivery driver for about two years, and every time I have an order to pick up from this location it's always been a bad experience. Every time I show up, one of three things happen, they can't find the customer's order, they change their menu to breakfast a couple of hours earlier than they're supposed to, and their staff are extremely rude. So if you order anything from them either from Uber Eats, doordash, or some other delivery service, be prepared to wait a long time to get your food, assuming you get it all. And normally they get it wrong anyways from the customer feedback that I get so all I can say is roll a dice and take your chances.

  • Chelsea Williams

Manager is very rude! Drive through was terrible I kept getting cut off while a lady was taking my order I had got cut off so she could burp loudly and long very un professional :( also I asked for my food to be done freshly because I had a huge order and the manager had a attitude for some reason mind u my order is very big I got handed 3 sauces she passed them to me so rudely as if she didn’t wanna touch me and dropped sauce so I asked for my nicely and she said no with an attitude and slammed the window in my face and told me I had to go or she’s calling the police … I would’ve been fine with paying for extra sauce

  • Bliss Leroy

I go here when i get off work around 4:30am because it is my only option. I stopped going because half the time they say they are not open even though it is supposed to be 24hrs. The orange juice is hit or miss, i dont think they change it when they should. Im honestly just tired of wasting my time driving here. They said they dont even have breakfast this time.... smh. If your advertising that your open 24hrs, than stay open for 24hrs and provide the food your are also advertising.
Service
Take out
Meal type
Breakfast
Price per person
$10–20
Food: 3
Service: 1
Atmosphere: 1

  • Angie Starkweather

I gave the service two stars because every time I go there in the morning and order a large caramel frappe with extra caramel and pay almost $6 for it I get my frappe an inch to an inch and a half below the rim of the cup when there's supposed to be a dumped up on it so that they can fill it to the top of whipped cream but they don't and I never get my extra caramel so I'm a little disappointed and I reported them to corporate. I mean it's supposed to be all about customer service right? If you don't like your job why are you working
Service
Take out
Food: 4
Service: 2
Atmosphere: 4

  • joanne fielder

Apparently, McDonald's only sells bags of ice in the summertime. However, it's available to be ordered and paid for on the app even though it's not actually available. To top it off they offer no resolution at the restaurant or in the app. According to the FAQ's question of "what if I am charged for an item that isn't available", the answer is, "we don't offer unavailable items in the app". So, basically they're saying, "that's impossible, therefore, no resolution is required". They take your money and your time and wash their hands of it. I only gave one star because 0 stars is not an option.

  • Judyann West

Well this time I had to repeat three times please may I please have some cream please may I please have some sugar for my coffee and then I thought I was getting two burritos breakfast burritos and they said no you only get one and I said well it says two up there for $4 and she said well you need to pay another $2 for an extra one and I only got one size a little confused on that but I'm just going to have to find a different McDonald's cuz I like your coffee and we do like your burgers and this first time I've tried a breakfast sandwich but we'll see how it goes thanks

  • Addy Lindberg

Staff is okay, they don’t take into consideration I’m hard of hearing so when I ask if they can please repeat themselves to make sure I heard them correctly they’re rude about it. I don’t ask multiple times, usually just once. The loitering problem there is ridiculous. They have a big homeless group that just hangs out knocking on everyone’s window asking for money. The staff don’t do anything about it and allow that making it uncomfortable for people wanting to get their food.
Service
Take out
Food: 3
Service: 2
Atmosphere: 1

  • Drew Deming

I work swing shift and after a 14+ hour day. It is 3 am, unfortunately nothing is open except mcdonalds. Half the time they never answer. Today was just to much. I get a rude response saying " I only take cash and you can only have chicken nuggets or mc chickens?" What is this? Why even be open. There is no number to talk to about this so posting this. I hope something changes. I won't go there anymore worst service of any place consistently. Yes it is late but this happens way to often.
Service
Take out

  • Mistydawn Jensen

First of all they didn't give me all the food I ordered then when I called them they hung up on me 4 times then ignored the calls after outside was dirty with alot of homeless and the manager wouldn't give me her name and one of the employees was cussing at me over the phone because I was calling to tell them I didn't get my food I don't re recommend this McDonald's at all
Service
Take out
Meal type
Dinner
Price per person
$20–30
Food: 1
Service: 1
Atmosphere: 1

  • Donald Countryman

I'm hearing bad things about this mcdonalds place. Human remains? I mean eww come on maybe if we crashed a plane into the side of a frozen man top. And we had to eat the dead or wounded. But to just eat a guy? Grinding him into hamburgers yuck! Guys come on get a clue.
Service
Take out
Meal type
Lunch
Price per person
$1–10
Food: 1
Service: 1
Atmosphere: 1
Recommended dishes
Parking space
Plenty of parking
Parking options
Free parking lot

  • Brian Keith

This location actually charges more than any other location! The service is not friendly at all! The americano coffee you sell for 2$ more than the premium coffee is the same coffee! Didn't think anyone would catch on to that did you? A sausage biscuit is a 1.90 but a sausage egg biscuit is $5.30. Your prices are way too high for your location considering there are other McDonald's in the same area with better quality service and better prices!
Food: 1
Service: 1
Atmosphere: 1

  • Jessica Hughes

So random craving right!!!!! The food was good, fairly standard mcds. Fries were 8/10, hubby's drink was 2/3full, but the McFlurry.... No, I did not take one bite of this before this photo. Didn't ruin my day, but not giving 5 stars for that one. Would have gone back through, but the line wasn't worth it honestly, the fries would have been cold. The staff was friendly and gave a happy amount of sauces and napkins.
Service
Take out
Meal type
Dinner
Price per person
$1–10

  • Jason Waterfalls

Friendly staff. Quality foods! For McDonald's, even. I'm loving it and they love to see me smile!
Service
Take out
Meal type
Breakfast
Price per person
$1–10
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Hot Fudge Sundae, Hashbrown, Mcchicken Biscuit, Vanilla Cone, Side Salad, Egg Mcmuffin, Mcdouble, Cheeseburger, Dr Pepper, Big Breakfast, Sausage, Mcflurry, Double Quarter Pounder with Cheese, Hash Browns, Chicken Mcnuggets, Frappuccino

  • Tambra Wrinkles

I went in because I needed to use the bathroom badly, They have the doors coded or opened by key and they made me wait for 20 minutes giving me the run around and I felt embarrassed cuz I was doing my potty dance in the lobby and they treated me horribly. They also spoke in Spanish so I wouldn't been able to understand them. I wanted to pee right there in front of them so badly but they forced me to go find somewhere to pee OUTSIDE! SHAME ON THEM!
Service: 1
Atmosphere: 1

  • Green Weygandt

This was the dirtiest, nastiest McDonald's I've ever been in. Floors, counters and kiosks were filthy, there was dried liquid on the counters, the card machine was so dusty and had food crumbs on it. There was trash on the floors and the tables I saw, looked as though it had been a long time since they were wiped down. It wasn't even 10am and it looked trashed. I didn't eat or drink the food I paid for.
Service
Take out
Meal type
Breakfast
Price per person
$1–10

  • Emmalee Parr

We used the drive through. The employees were fast, kind, and everything came out hot and tasting as good as ever! The staff definitely deserves some recognition, as they are doing better than most of the McDonald's locations.
Service
Take out
Meal type
Dinner
Price per person
$1–10
Food: 5
Service: 5
Atmosphere: 3
Recommended dishes
Hashbrown, Hash Browns
Parking space
Plenty of parking
Parking options
Free parking lot

  • kelly ashback

I went through drive thru and ordered the buy 1 get one for a dollar sausage mcgriddle, they only gave me 1 charging me full price for it, I noticed this between first and 2nd window so I told the girl at 2nd window and she just kept saying no, she couldn't do anything. I asked for a manager and she said I had to go back through drive thru cuz apparently the 2 windows are at complete opposite ends of the earth, then got dirty looks when I went back through to get my other mcgriddle

  • Joseph Hinkle

It's on okay McDonald's they usually only have one drive through lane. Service is slow they never have ice cream or soda how do you go to a McDonald's and they tell you they are out of soda the ice cream I understand but not soda. The food is okay at best it's just kind of thrown together I know it's McDonald's but there should be some level of quality control
Price per person
$1–10
Food: 3
Service: 3
Atmosphere: 3
Recommended dishes
Egg Mcmuffin

  • Larry Kinz

The food normally comes out safe, but I rarely get a correct order here. I live nearby, and always give in to those glorious golden arches. But I can count atleast six times where I've ordered meal, and gotten a completely different well made sandwich. Or my drinks forgotten. Or no mcnuggets :( Hopefully this review will remind me to go to another, since I really prefer getting a full order correct.
Service
Take out
Meal type
Dinner
Price per person
$10–20

  • Jodi Hough

Always a long wait . Hamburgers always raw in the middle and rude night time employee especially the teenagers and nighttime male ( looks 16) night time manager. They park the drive thru consistently at night for 20 plus minutes people have to line up at the door to get the food only to have the employees come out amd say what do u guys want .. like we want our food we have been waiting for DUH. SO RUDE . would not recommend this place to anyone seriously go somewere else.

  • Dylan

Drive through took my order correctly and had receipt to prove it, but the people handling the hand off window had no clue what was going on, paid for 3 hash browns and received none, luckily I hadn't left yet and let them know, but then after getting back and fully checking my food, they gave me someone else's order, 3 completely incorrect breakfast sandwiches different then what I ordered, what kind of monster orders a mcgriddle with just sausage on it and nothing else?

  • Mabelyn Sosa

I was having a really bad day and went to get food really quick bc I hadn’t eaten all day. They forgot my fries so I went back again, and when I was about to start eating my order was completely wrong. I went again, but the line was too long. I asked if I could go drop off the food, I lost my appetite. And they were just mean over the phone saying I can go through the drive through. Honestly just throwing everything away. I get it, it’s fast food, but like just be nice?

  • Tee Cup Harris

The line at this Mc Donalds is really long. They had me wait in the drive thru pick up spot for drinks. I was like .....whaaaat! It's drinks! None the less. I waited and I also tipped the guy cause he was working really hard and sweating.
Service
Take out
Meal type
Lunch
Price per person
$10–20
Features
Line was long but the woman at the 2nd window is amazing and very friendly I have to bring a tip for her next time!
Takeout: Yes

  • its_Hammurabi #1

Everything is okay but not dining in like before. And not to be rude, but most of the time, there are people who bring bad vibes and sometimes curse in front of my younger siblings. Great place, just not great people.
Service
Take out
Meal type
Lunch
Price per person
$10–20
Food: 5
Service: 3
Atmosphere: 2
Recommended dishes
Wheelchair accessibility
They have wheelchair accessibility at least.

  • Penny

It was an EXTREMELY long wait in the drive thru. The order was wrong (as usual). However, I feel bad for the crew members as it seems they are always short staffed and they have a very high employee turnover rate. The place could definitely use some new or better management. Update: I will admit they have recently improved in all areas at this location
Price per person
$1–10
Food: 4
Service: 4
Atmosphere: 4

  • Tonya Moats

Food could really improve they put it together so sloppy and when it comes to Burgers they put the smallest amount of sauce on the burger making it dry and taste bad.
Service
Take out
Meal type
Dinner
Price per person
$10–20
Food: 3
Service: 3
Atmosphere: 3
Recommended dishes
Hot Fudge Sundae, Mcflurry, Hash Browns
Parking space
Plenty of parking
Parking options
Free parking lot

  • Carlos Pineiro

Coffee is good and I use the restroom. Employees scream across the dining room to each other and from the restrooms with the door open. Menu includes unhealthy, indigestible processed foods that should not be fit for human consumption. Are you joking? This place is literally hell and a burger meal is $12.
Service
Dine in
Meal type
Breakfast
Price per person
$1–10
Food: 1
Service: 3
Atmosphere: 1

  • Drew Mow

Dang ice cream machine is always broke. C'mon so better. I refuse to eat the pink sludge burgers but my wife and daughter love fries and ice cream. Cold fries and a broken ice cream machine means I will never have to pull in this drive through again and I'm happy.
Service
Take out
Meal type
Lunch
Price per person
$1–10
Food: 1
Service: 1
Atmosphere: 1
Recommended dishes
Hot Fudge Sundae

  • Ashley Payne

This McDonald's is literally the worst McDonald's I've encountered in all my 35yrs on earth... I honestly think they don't train any of the employees... Ariana one of the managers here is beyond just a mad sad little person with no common sense she clearly hates her job an can't get past the fear of leaving the establishment I feel for her.. she was literally blowing kisses at a homeless person how paid for an order online

  • Jonny Jumpup

Food was good,service unprofessional , rude,Wasn't able to use restrooms because they didn't give me a receipt,in drive threw , even with an ice cream cone in my hand showing that I got food,i understand they have a homeless problem,but I'm not homeless,i was just dirty from work,an my frapay (sorry can't spell)was not full ,im Just never going back to this McDonald's,other then that food was hot an fresh an oh so good, up

  • Semaj Liart

If you want cold fries, old food this is the place. Expect to pay top dollar for old and cold they should be reported for unsafe food. I will be reporting this store not only to corporate for lack of customer service and care but I'll be making a call to food and health . They need to be shut down for not knowing how to make something fresh . Didn't even bother replacing the food. Won't be coming back to this location

  • Marie Craig

Going thru the drive thru, the man could not hear us with the other outdoor sounds. There is no scream to check your order with. Our order wasn't quite what it should have been.. and to top offf a bad timer, we had to pull around to the front to wait for one of the two iced coffee drinks we bought. Which should have been a LG and in reality it. Was a small.,,,, I'm tired of paying for something I don't get?.

  • Raymond Johnson

The food was good but they forgot an order of fries. Edit: Man I don't know what happened to this place they used to be cool let me come through The drive-thru on my e scooter. now all of a sudden I can't and then they want to smile and laugh about it like it's funny. Not cool
Service
Take out
Meal type
Other
Price per person
$1–10
Food: 4
Service: 1
Atmosphere: 3

  • Felicia Nations

Unfortunately this location is racist. My husband and my daughter and both black and I’m white. We never get helped at the counter but when Hispanic people are waiting they get helped at the counter no matter what, before or after me and my family. We ask if we can get help and they look at us and then go back to work with no response. It’s unfortunate
Service
Take out
Meal type
Breakfast

  • Damian Pedey

McDonald's are pretty much all the same experience unless they do something out of the ordinary. If you have experienced 1 then you can say you know what they are all like. And this is a pretty ordinary McDonald's, fast, friendly, good service, competitive pricing. I would have to say they are still the king of fast food.
Service
Take out
Meal type
Dinner
Price per person
$1–10

  • Cherrybabz1

Definitely my last time coming here. I just left drive thru and the guy that handed me my food had the DIRTIEST NAILS IVE EVER SEEN. I Threw my food away cause I was grossed out. So whoever was hanging at the food Sunday Oct 8th around 4:25- 4:40 needs to wash their hands. That is gross. I wont be coming back.
Service
Take out
Meal type
Dinner
Service: 1
Atmosphere: 1

  • JK Summers

So I had a order messed up last night when I got it, the manager on duty I spoke to over the phone said that they will make my order for me if I come in with my ticket. Skip to today went in there for my lunch to grab my order and then manager that says she wasn't there over the weekend says she doesn't know anything about it and can't help me and there's nothing McDonald's can do about it.

  • SEAN GONZALES

Way better than the one on powell by the 205. No math heads outside smoking crack Thanks to the drive thru for fixing my order and being so cool about messing it up!! I’ve literally NEVER had that happen. Thanks guys!!
Service
Take out
Meal type
Dinner
Price per person
$1–10
Recommended dishes
Dr Pepper, Mcflurry, Double Quarter Pounder with Cheese, Hash Browns

  • Elyssa Shipp

Specifically this location of McDonald's is possibly the worst one I've ever been to. Always a 20+ minute wait, and that's with online ordering. I'm constantly using door dash from this location because I live close and there's always a wait time and issues with every order, I have to have my dasher triple+ check everything is there, or even when I order myself at the location or online.

  • Devin l

I would give this mcdonalds a zero my 16year old child works there and the manager Jose was threatening my child and telling him he can go home when Jose the manager feels fit. he refused to come to the counter when I walked in. he said he dint have time to talk to me but has time to tell my son when he can mabey go home. I watched him answer his phone while handling food with no gloves.

  • Autumn Malister

I had literally just finished eating Waiting for a friend to leave the restroom and one of the staff misgendered me saying little boy u can't sit here after I told her I had finished. . Extremely poor costumer service as well as ALot of the staff is condesending
Service
Dine in
Meal type
Lunch
Food: 2
Service: 1
Atmosphere: 1
Recommended dishes

  • Criss Dizick

This McDonald's is one of slowest ones I have ever encountered. 14 minutes going thru the drive thru. And of course they got my order wrong. They also had some homeless clown standing in the drive thru begging for money. I would recommend avoiding this location. Nothing has changed, still can not suck enough.
Service
Take out
Meal type
Dinner
Price per person
$1–10

  • Frank Sze

The store manager was impolite ! I waited and waited in line and still no one came to take my order (Aug-02-2022 3:30pm). Been to this store many times . Not great but OK. McDonald's management need to have a talk with this guy. . . BTW, I am a disabled veteran sitting in a wheelchair. I've called the VA and local VFW telling other vets not to waist their money at this place .

  • Jon York

They close the dining room at 6pm, which is way too early in my opinion. Once it's closed you can only order through the drive-thru, from the mobile app, or by using a 3rd party service like DoorDash. This location almost always gets my order wrong despite not customizing it in any way, which makes not being able to go inside to ensure order accuracy a big hassle.

  • Janell James

I had a good experience, the service was decent and the staff were polite and helpful. The wait was kind of long but they were busy and got to me as quick as they could. The food was good, no complaints here.
Service
Take out
Meal type
Lunch
Price per person
$1–10
Food: 3
Service: 3
Atmosphere: 3
Recommended dishes

  • Alex Curtis

After 11pm the guy at the drive thru window was and is always obviously extremely high on meth. Almost incomprehensible when your ordering or speaking with him directly. My dr pepper tasted like chemicals, was sick for days afterwards. I get it'd a tough time to find competent employees, but this is insane.
Food: 1
Service: 1
Atmosphere: 1

  • Stacie M.

How hard is it to get a very small piece of cheese centered on a filet of fish. And have it sort of resemble a filet of fish sandwich when you open the box. Sadly this location is always sub par on assembly of food. Lines are slow with very little customer service interaction. Room for improvement for sure.
Food: 3
Service: 3
Atmosphere: 3

  • Jordan Dobson

Ok first off french fries are not even half full and they are literally cold not even remotely warm. My hamburger was so loaded with mayo that it's all you could taste, food took forever to get and I though o hey maybe they are making fresh fries or something. Worse McDonald's around stay away.
Food: 1
Service: 1
Atmosphere: 1

  • Corey Renfro

Worst McDonald's I've ever visited rude staff horrible service my food was gross and just atrociously thrown into the bag like a child was mad my experience here was unacceptable
Service
Take out
Meal type
Dinner
Price per person
$1–10
Food: 1
Service: 1
Atmosphere: 1
Recommended dishes
Mcdouble

  • Shepherd Fam

They usually get your order right and the service is pretty fast. Lots of bums everywhere though and you can't even get in the door because they're laying on the ground outside.
Service
Take out
Meal type
Lunch
Price per person
$1–10
Food: 4
Service: 4
Atmosphere: 2
Recommended dishes

  • Amanda Martin-Tully

If you want to breakup, take them to Domino’s for a bbq pizza (you monster), if you’re looking to solidify your relationship- two large fries and some frozen Dr Peppers as you head out on a three hour car trip. Hot fries and cold drinks - I can’t complain!
Service
Take out
Meal type
Lunch
Price per person
$10–20

  • Elizabeth Crowder

It was great. I was hungry and needed a quick bite to eat. They're very fast and food was very warm when I received it. The staff was also very polite. I'm definitely going back and would suggest it to anyone who wants very well quick service and a smile.
Service
Take out
Food: 5
Service: 5
Atmosphere: 4

  • Melelina Hennon

Customer service was good it's just way to many drug addicts. Especially for it to be a fast food business. Where I take my children to eat.
Service
Take out
Meal type
Lunch
Price per person
$20–30
Food: 3
Service: 3
Atmosphere: 2
Recommended dishes
Double Quarter Pounder with Cheese

  • Wonder Woman

Only doing two stars because I’m nice but tell me why it’s only drive thru and order through the app? Not dine in . I was with my family and we took time taking the kids out and walking up to the door where by the way there wasn’t any signs saying it’s not dine in . Plus when we ordered food it was cold never again.

  • Benjamin Krasowski

I ordered a happy meal for my son, made the mistake of not double checking the order, because they didn't even put the burger in the box. Even my kid was appalled. How do you forget the burger?
Service
Take out
Meal type
Lunch
Price per person
$1–10
Food: 1
Service: 1
Atmosphere: 1

  • Mary Bessette

Drive thru employees have become more friendly and helpful then ever before. They are going out of their way to provide outstanding customer service. Thank you to you all for making it a better experience.
Service
Take out
Meal type
Lunch
Price per person
$20–30
Food: 2
Service: 5

  • Trudy Dragoon

I went to this location at lunch for an adult happy meal. I was sadly informed that they’re out of them. I’m currently sitting at my desk eating my disappointment meal, I can’t even wipe my tears because I never received a napkin. My other two toys are very lonely and sad because their friends are not with them.

  • Jenny Haslayer

Bro I just got the most stale, old tasting hash browns at 7 am... Not even hot either. I'm glad they're pretty much three bucks a piece, I love throwing out 10+ dollars! Gross!
Service
Take out
Meal type
Breakfast
Price per person
$10–20
Food: 1
Service: 2
Atmosphere: 1

  • Destiny Martin

Depending on what management staff is working you may get great customer service and food or absolutely terrible customer service and food. Some managers charge for dipping sauces and water..... others gladly give it to you for free with your purchase.
Food: 4
Service: 1
Atmosphere: 4

  • Alysha Acosta

Sometimes the food is not so hot, tweakers tapping on your windows and standing in front and around your car to get your attention to beg for change in the drive through every time and parked all over the lot and surrounding area. The few times I’ve been here the workers are fast and decent communicating.

  • Jeffery Dixon

I had to return my order twice to get what I wanted. The food was correct, but not cooked to my well done request. Definitely not impressed with this specific location. Also, there appears to be a major language barrier present.
Service
Take out
Meal type
Lunch
Price per person
$10–20

  • Chris Boyd

Very bad service can’t even get one sauce with my meal didn’t ask if I needed ketchup or anything let alone naps very upset and I asked for fresh not even fresh what so ever
Service
Take out
Meal type
Lunch
Price per person
$10–20
Food: 1
Service: 1
Atmosphere: 1

  • Pauly ukrainets

Food is delicious the way McDonald's food should taste. Coffee is really good. I usually get a small with 9 sugar 9 cream. It is amazing customer service to me. They are kind of course. Because I am Kand in the atmosphere is really cool. Flight stars
Food: 5
Service: 5
Atmosphere: 5

  • David Roberto

Just once I wish that my chicken nuggets could be fresh it was like eating greasy cardboard. And one dipping sauce. I miss the sign only 1 million served. That's when it wasn't just fast but it was an experience. Can we get that with out #1 meal something to look fwd to doing?
Service
Take out

  • Malinda Brown

Would have been nice to actually get the Sprite that I ordered, rather than seltzer water. Would have been even better if I didn't have to wait 15 minutes for my order that I was told would be about 5 minutes. I would rate directly to the restaurant, but since they did not include a receipt, I can't.

  • Jennifer Allen

This place is ruuuuude very unprofessional got the people working nights wearing whatever they want cut you off while ordering don't have drinks at all? Talk about messy hair don't care ughhh
Service
Take out
Meal type
Dinner
Price per person
$20–30
Recommended dishes

  • Kristina Mariano

The workers including manager here are rude constantly interrupting while ordering, always missing food and tend to have an attitude when you explain the window person didn’t listen to begin with. The shake machine is always broken and they don’t add sauces when requested. Hate this location.

  • Allistrata GG4

The parking lot seems to be a flophouse like most of Portland currently. I don't feel as safe there as other locations. The food and service are decent, though.
Service
Take out
Meal type
Other
Price per person
$1–10
Food: 5
Service: 5
Atmosphere: 3

  • Mary Mary

Was good except they can never get my coffee right. Just wanted 12 sugars not 12 creams! Also boy who collects cash at drive thru In The morning is a jerk.
Service
Take out
Meal type
Breakfast
Price per person
$1–10
Food: 3
Service: 2
Atmosphere: 3

  • Vailyn Putney

Asked for a quarter pounder plain. Have an allergy. First one isn’t plain. They “replace it” by wiping off the sauce and condiments. I take a bite and have a reaction. They take 15 minutes for the actual replacement. I cannot believe. Screw them. I want my entire online order refunded now.

  • osiris fornever

They aren't burger king that's for sure and blaw blaw blaw blaw blawwwwww I'm not loving it!!!
Service
Take out
Meal type
Breakfast
Price per person
$10–20
Food: 1
Service: 1
Atmosphere: 1
Recommended dishes
Hot Fudge Sundae, Sausage

  • Brad Rothenberger

I have gone to this McDonald's for a while and it seems like they are slower than others I almost always have to wait for my food. And I'm not ordering allot two 1/4lb meals just basic combos but it's 10-15 to get a burger...
Food: 3
Service: 3
Atmosphere: 4

  • hakeem rollins

Gave my drive thru order to the car ahead of me. Ok fine, mistakes happen. I wait for them to make my order and then of course they get that wrong and give me a regular quarter pounder instead of a double quarter pounder. So now my time and money have been stolen …

  • An'Tia Humphries

Me and my wife had a bad experience. Fries were cold, missing a bunch of items, and the cashier that afternoon was very rude and was not attentive. Will not come back to this location ever again.
Service
Take out
Meal type
Lunch
Price per person
$20–30

  • Dr. Kaneki D. G. Dukes

Wonderful staff, never done me wrong. Nor my food. Just a little rift raft. Here and there but over one of the good McDonald's for sure!!
Service
Take out
Meal type
Dinner
Price per person
$20–30
Food: 5
Service: 5
Atmosphere: 4

  • Irannia Beltran (Thais)

I was waiting for my roden online, and I had to go personally to pick it up, my app said it was ready and delivered and they hadn't even started it when I went in to pick it up, I got home and I needed some drinks.
Service
Take out
Price per person
$20–30

  • Suzanne Franceus

I ordered a quarter pounder deluxe meal and the meat was pink and not cooked. The sandwich was cold inside. I couldn’t eat it because I was worried to get food poisoning. Plus it is was done so sloppily. Isn’t there any quality control? Very disappointed money wasted.

  • Meghan Ulrich

Always such horrible customer service here anymore! And they are forever messing up my order too!
Service
Take out
Meal type
Lunch
Price per person
$1–10
Food: 2
Service: 1
Atmosphere: 2
Recommended dishes
Frappuccino

  • Savanna HalfacreFreeman

The staff is really rude and treat everyone like they are better than the customers because they work there
Service
Dine in
Meal type
Lunch
Price per person
$1–10
Food: 3
Service: 2
Atmosphere: 1
Recommended dishes

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