They were quick and helped with no problems. Service was well rounded and the drive through was quick and easy to get an order through. Some note has to be made in regards to the staffs attitude though. They were quiet, unresponsive and seemed uninterested in the customers. Otherwise a well rounded experience with good service.

The service is appalling honestly something must be done urgently. The manager Daphney doesn’t care to resolve issues with customers. She is rude and not helpful. We ordered food on Uber eats and didn’t get delivery, she told us to go away as it is none of her business. This is no way to talk to customers. Please do something

Ordered lemon and herb full chicken with 3 sides and extras The chicken was burnt with no sauce whatsoever. It tasted so bad. I added rice hot pot and they gave me pap hot pot instead, I'm definitely not going back to this specific nandos as it's not the first time I'm disappointed. More

Worst Nando's. Please do not go here. Previous order was messed up and now second time again in a row. They sent one chicken instead of two and when I called they said they need to check security footage even tho I am a regular. Waiting almost an hour now for my missing chicken. More

Decent service and good food. My last visit was made slightly uncomfortable due to the fact that the aircons were not on and the heat from the kitchen made it somewhat unbearable. Hopefully as summer draws in they will take their patrons comfort into consideration.

Sunninghill Nando's get zero stars. The lady got my order wrong, got the entirely wrong meal served to me at the table. Then proceeded to insist that I actually lied to her and did indeed order what I Know I did not. No apology, just attitude. Won't be back.

Ordered the veg boujee bowl , In mild, got chicken instead and that too was 1 and a half pieces of chicken cubes, literally just a quarter of the normal portion, very dry and Very little sweet corn like a teaspoon of it and it wasn't mild ,

I'm a Nandos fanatic and I've bought at lot of Nandos outlet but they don't get close to Nandos Chilli Lane. Nandos in Chilli Lane is the best and they have never disappointed me. Always on time and the order is as expected. The staff are

Ultra slow and unprofessional. Looked like an uncoordinated circus. Food took forever. Once ready, it took a further while before utensils were delivered. Overall poor experience. Far cry from Nandos Sandridge (our regular restaurant) More

Think twice before ordering from Nandos Chili Lane. They used to be good but now they are just an utter disappointment. My mother ordered earlier today for dinner, told the cashier lady that we wanted leg but she put any piece (our fault

Quality of food has decreased. No care taken when packing food, staff are bit abrupt and some can't even smile at you. They seem very unhappy. When ordering online, they have gotten my order wrong twice now and once the food was not even

Deciding to treat an urge for our favorite spicy chicken livers we placed an order at this Nando's. Unfortunately we received a very sad state of affairs of chicken livers. Literally boiled livers with perhaps a tablespoon of sauce. They

I would give this place no star of it was possible.Ordered food at about 7:30 pm on Sunday.We waited and waited till we saw that the food would be delivered at around 8:20, which changed to 8:40, to 9pm. On the app it said the food was

Requested for half chicken hot , but absolutely no taste , not even salt on the chicken , had to use Mochachos sauce to enjoy the meal , and the spicy rice and chicken was dry and no taste. Such a disappointment especially when one is

Nandos Chilli Lane has to be the worst Chicken outlet. They constantly serve poor quality food and this I believe is purely down to Nandos lack of care of customer service. Franchisees are cutting corners to save on cost but we the

Never EVER order for delivery. If you do, do NOT pay online. Your food will never arrive. If you are lucky you might just get it 2 hours after you’ve ordered. Very incompetent staff and worse delivery people!

I ordered a wrap from Nandos chilli lane in JHB and this is what gets delivered to me? 5 pieces of chicken, a bit of sauce and no coleslaw or salad. This is not the first or second time this has happened to me More

Received uncooked chicken after asking for it to be cooked well done. Have the slip to prove it. When sending it back the attitude of the staff was shocking. Got the meal back with cold chips. Really poor service!

Chips were stale and stiff. Spicy rice was not spicy, cooked properly or had flavour. Don't order off Mr D as the staff will not check your meals properly and leave items out and they will not compensate either.

Very disappointed in Chilli Lane Nandos. Ordered chips got coleslaw; extra sauce on chicken - got none. Chicken so dry couldn't eat it. No condiments, sauces, serviettes. Only saw all of this once I got home!!!

Extremely long waiting times. Waited 30 plus minutes for my side order. Also got my car broken into outside and robbed which the security was there and and 2 police yet no help at all.

This is the worst nandos ever why do u have an option foe extra sauce if you not gonna add extra sauce upon request ur food is dry as hell start taking our order serious please More

IT HAS HAPPENED TWICE TO ME ORDERING 3 QUARTER CHICKEN ,LEG PORTION I WAS TOLD THAT THEY CAN NOT GIVE US 3 LEG PORTIONS WE NEED TO TO TAKE 2 ;LEG PORTIONS AND BREAST PORTION.

Most disappointing - This is not a Nandos! Service was mediocre at best. But the food!!! A crusty old bun with a flat bit of chicken. A smattering of rather tired

Very poor service, they charge me for cheese on 2 burgers and don't add it so when i get home they made some extra money off me! Burgers are not great either.

I’ve order alot ,through delivery and take out ,and I am always disappointed . Never extra sauce when I ask for it ,aGarlic roll isn’t put in the heat enough

Really enjoyed their quality of food. Very fresh and tasty. Little on the smaller side of portions but still worth it in terms of quality. Will be back.

My order was 45minutes late. I called and they said they would get back to me and they didn’t. Im disgusted with the service at Nandos Chilli Lane More

Placed a very small order at 13:49 still waiting at 16:00. Apparently the driver delivered it - definitely not to me. Maybe he got lost along the way…

Don’t order deliveries from them. They leave their packages open! Just unbelievable in this day and age. Massive sigh…. More

Definitely the best Nandos in JNB. Juicy, large portions , great service and delicious food.
Meal typ…
More

Food delivered with no sauce and Nandos receptionist saying they will send the sause tomorrow.
Meal t…
More

Slow service; chicken was very dry with no sauce; it seems they have prepared it at the wrong temperature. More

Enjoyed the boejee bowl.. my new favorite dish .. thank u nandos ... still doesn't beat the vitality meal ...

Lovely seevice called and found my order warm and ready for collection
Food: 5…
More

The quality of food at nandos chilli lane has decreased
Service
Dine in…
More

Hi I had just order a take away at Nando’s chilli lane…. The service was good but

The ambiance is good ..fresh snack and clean
Service
Dine in…
More

Compact, clean, Covid-19 compliant and great customer service.

Great restaurant with awesome service.
Food: 5…
More