Nando's Sutton Coldfield

709 reviews

Gracechurch Centre, Queen St, The Parade, Birmingham, Sutton Coldfield B72 1PH, United Kingdom

www.nandos.co.uk

+441213543678

About

Nando's Sutton Coldfield is a Delivery Restaurant located at Gracechurch Centre, Queen St, The Parade, Birmingham, Sutton Coldfield B72 1PH, United Kingdom. It has received 709 reviews with an average rating of 4.0 stars.

Photos

Hours

Monday11:30AM-10PM
Tuesday11:30AM-10PM
Wednesday11:30AM-10PM
Thursday11:30AM-10PM
Friday11:30AM-10PM
Saturday11:30AM-10PM
Sunday11:30AM-10PM

F.A.Q

Frequently Asked Questions

  • The address of Nando's Sutton Coldfield: Gracechurch Centre, Queen St, The Parade, Birmingham, Sutton Coldfield B72 1PH, United Kingdom

  • Nando's Sutton Coldfield has 4.0 stars from 709 reviews

  • Delivery Restaurant

  • "I recently dined at Nando's, and the food was absolutely delicious with no complaints in that department"

    "Disappointed that the children's menu didn't offer chicken poppers or chicken nuggets (we took our 6 year old grandson last Sat and he chose the chicken wings but then didn't really enjoy them, so we ended up sharing some butterfly chicken with him)"

    "We arrived at 6"

    "First time ordering takeaway from nandos and I certainly won't be doing so again"

    "I'm only giving 3 stars because out the lack of sauce bottles and glasses everything else is 5 stars"

Reviews

  • Claire

I recently dined at Nando's, and the food was absolutely delicious with no complaints in that department. However, there's definitely room for improvement when it comes to the service. Nando's has always been my go-to place for mouthwatering dishes, and this visit was no exception. The flavors were spot-on, and I couldn't get enough of their signature dishes. The menu offers a fantastic variety, and I appreciate that they prioritize freshly made food. Here's where my experience took a turn. After placing our orders, a friendly staff member informed us that our food would take twenty minutes because it was being freshly prepared. While I appreciate the commitment to freshness, it became frustrating when, after 30 minutes, our food still hadn't arrived. The most disappointing part was that we could see our food ready but unattended on the counter. Despite the restaurant not being particularly crowded, the staff seemed preoccupied with casual chatter among themselves. As a customer, it's disheartening to watch your meal sit untouched while staff members appear oblivious to the fact that it's ready to be served. In an otherwise pleasant afternoon, this service lapse cast a shadow over what could have been a great dining experience. Nando's, I adore your food, but please, let's work on the service aspect to ensure your customers don't leave with a sour taste in their mouths.
Service
Dine in
Meal type
Lunch
Price per person
£10–20
Food: 5
Service: 1
Atmosphere: 3
Recommended dishes
Chips

  • Dawn Plant

Disappointed that the children's menu didn't offer chicken poppers or chicken nuggets (we took our 6 year old grandson last Sat and he chose the chicken wings but then didn't really enjoy them, so we ended up sharing some butterfly chicken with him). Kids menu needs to be tailored with what most kids want to eat. He didn't like the sweetcorn either, despite being one of his favourite veg at home. Also there was no colouring sheet, or activities. We were offered the back of a used sticker sheet and some crayons but again not ideal. Orders only by app too, as tills were down so experience wasn't great. Our adult food was good though and serving staff were trying their best.
Service
Dine in
Meal type
Lunch
Price per person
£10–20
Food: 5
Service: 5
Atmosphere: 3
Recommended dishes
Butterfly Chicken Breast and Peri Peri Fries
Kid-friendliness
Not great for our 6 year old. See menu comments earlier

  • S K

We arrived at 6.20pm, hoping to be out at 7pm, as we had a show at the town hall. In our past experiences at different nandos around the country that usually can happen. However in this instance our food didn't arrive until about 7.05pm and after multiple complaints to the staff. Every single takeaway order was completed in about 5-10 minutes. No attention was paid to the customers sitting in the restaurant. There were plenty of staff in the restaurant, just seemed like bad organisation. Even though the restaurant was half empty, people who wanted to come in were asked to wait 15-20 minutes. I wasted money and one of my green chillies on a meal we literally had to shovel into our mouths or risk not being let into the show. An absolute disappointment. completely ruined our evening

  • Kevin Bolger

First time ordering takeaway from nandos and I certainly won't be doing so again. The staff were lovely and clearly working hard but the system for ordering for collection needs to change. My order was due for collection at 20:25, I arrived on time and left with my food at 21:30. If the order went through to be cooked as it was made there wouldn't have been a problem but starting the order on arrival defeats the object of ordering. This nandos is a good example of a nandos, the staff were all clearly rushed and doing their best to keep on top of a busy restaurant as well as the takeaway orders while remaining courteous and friendly, something I wasn't always capable of when I worked in the industry. I'll still eat in but nandos takeaway isn't something I'll be doing again.

  • Parladh Bhachu

I'm only giving 3 stars because out the lack of sauce bottles and glasses everything else is 5 stars.I normally love nandos, food is always good and well cooked here, staff are good and friendly, I am a little bit disappointed with the lack of support of supplies for this branch from head office, they didn't have many sauce bottles as we were told so we got very many little pots of sauce (staff were great and really helpful and couldn't apologise enough for the inconvenience). They also didn't have many glass glasses did we were instead given takeaway cups as they didn't have enough glass ones. All in all I'll be back as it is the closest one to me. I'm only giving 3 stars because out the lack of sauce bottles and glasses everything else is 5 stars

  • Jo

We love Nandos as a family and hadn't been for a year or so due to covid . We checked the times on the website and got to Nandos in Sutton Coldfield at 8.20pm knowing we had plenty of time before it closed at 10pm as per the website . This was a treat for my son and we were really looking forward to it. The doors were open and we walked in and waited to be seated . There were a number of tables full with people eating . The girl came over I asked for a table then to my amazement we were told that they were only doing takeaway and the restaurant had finished at 8pm . I was shocked at this as there was no pre warning on the website , the doors were open with no notice that it's only takeaway . I will not be using the restaurant again .

  • Sree Erramshetty

Super easy to order through the app and the service was excellent. Not everything on the menu was available and vegetarian stuff we ordered didn't quite hit the mark. Chicken was excellent though.
Service
Dine in
Meal type
Dinner
Price per person
£10–20
Food: 3
Service: 5
Atmosphere: 4
Recommended dishes
Butterfly Chicken Breast and Peri Peri Fries, Whole Chicken, Peri-Salted Chips
Parking space
Somewhat difficult to find parking
Parking options
Paid parking lot, Free street parking
Parking
It would be great for Nandos to consider validating the parking at Sutton Coldfield like Aldi and other merchants.

  • xi yuan Zhang

I had a wonderful experience of organising a birthday party for my son recently at the Nandos Sutton Coldfield. All staff members were friendly and served us very well with top-quality food, despite that we had 12 people at the party. Special thanks to Danni, who knows more than the usual party process, but also calmed the boys down with various of colouring works, and served the birthday cake properly as well. All of our guests had a wonderful party time, a 5 star to all staff members.
Service
Dine in
Meal type
Dinner
Price per person
£90–100
Kid-friendliness
Colouring works provided.

  • Carl Wild

First time visit to the Sutton Coldfield Nando’s and was very impressed. I was greeted by a very friendly guy who may have been the manager (if not he should be) very polite and super helpful with myself and the family. Place was nice and clean, food was excellent and no issues with ordering. A very Pleasant experience and I look forward to our next visit. Well done to all staff. Just a side note for anyone wanting to visit, you can park near B&M, T.K Maxx etc, grab some bits and pieces and use the free parking by entering your car reg in the B&M or Aldi touch screens.

  • Robbie McGowan

We ordered and paid to then be told they couldn't make the mushroom and halloumi wrap. The waiter promised a free desert, that never materialised as he disappeared and the two left were MIA. Part of the food order was missing, so we had to go up and ask for it. No one cleared the dirty plates, so we had to go up again to ask for the deserts. The last two visits to Nando's have been awful. Won't bother going back.
Service
Dine in
Meal type
Dinner
Food: 3
Service: 1
Atmosphere: 2
Vegetarian options
Don't bother

  • Michael Sum

Order online and very rarely ready even on a quiet day in the week. Even giving them lots of time almost like they only start it when you arrive and you've paid for it as well... and a simple burger and chips... I've tried giving at least an hour and arrived few minutes late and still had to wait 10 minutes. Might as well just come and order... God knows what it's like they're busy. And there are no customers in the restaurant.. awful service.
Meal type
Dinner
Price per person
£10–20
Food: 4
Service: 2

  • L S

Their new fully loaded fries is a rip off and I would not recommend it at all. It hardly had any cheese on it and no onions because they didn't have any! You end up paying £8 for a portion of fries! Their chickens are clearly on a diet and I now need a whole chicken to satisfy my hunger! On the positive side, the atmosphere is nice and staff are helpful. NHS discount is much appreciated
Service
Dine in
Meal type
Dinner
Price per person
£10–20
Food: 4
Service: 4
Atmosphere: 5

  • Denise Clarke

Awful. Ordered food and delivery was incomplete, the mash potato was missing. Called restaurant to be told they couldn't rectify. The kept calling me darling. I told her I found this offensive but she continued to call my darling another 7 times, while saying they would not come back out with just mash. My dinner was ruined without it. Will never go again or recommend to anyone. Sexist. I notice the owner responds to positive reviews but not negative ones? I never received my refund for the missing mash potato either.

  • Chris Hibbert

I visited nandos Sutton Coldfield and was met at the door by Ozzy very polite and well mannered gentleman who guided it us through our options.After choosing our meal he visited our table to make sure we were happy with our meal. We very absolutely delighted the food was 10 out of 10. The customer service and attention to detail shown by Ozzy was second to none me and my family will definitely be visiting this nandos again . Well done to Ozzy and the team for feel making us feel so special on our visit.

  • Lisa Mckenzie

Shocking service missed half the meal and sides missed due to their error if tearing only half of rhe the order strip with half missing for delivery and would not send the missing items after spending £80+, we ended up having to drive into Sutton to get rectified due to only wanting to refund missing items!! Who orders a meal to only receive 1/3 and that's OK, the days of good customer service or care are over with Nandos!!!!
Service
Delivery
Meal type
Dinner
Price per person
£20–30

  • Tom Kumar

The title of the WORST General Manager goes to Daniel. He will not hesitate to belittle you for being a regular customer. Projectile spitting is his speciality. No customer service skills. No understanding of how to speak to customers. Will hurdle and gossip about you with the rest of the staff loud enough so you along with the whole restaurant can hear. Go here if you want to meet a real life Karen in a male form.
Service
Dine in
Meal type
Dinner
Price per person
£40–50

  • Wendy H

Absolutely love Sutton Coldfield Nando’s! We tried the shredded sprouts OMG they are wonderful! When Danni bought our meals over she asked if we had tried the Christmas gravy, because we hadn’t tried it Danni bought us over a jug. As I am gluten intolerant she even bought over the ingredients. So helpful and kind. Pippa was also so lovely. Thank you for a wonderful Saturday lunchtime experience
Service
Dine in
Meal type
Lunch
Price per person
£20–30

  • Dean Monnox

Slow service, even on a quieter lunch service - had to go up to the counter to tell staff that food was piling up in the service window as all the servers were behind the counter. The poor people who ordered take out were left sitting for 15-20 mins for their food. The atmosphere also left a lot to be desired. It was loud and uncomfortable. The food itself was nice enough, and was a reasonable price. I would probably go there again, but it wouldn't be my first choice.

  • Pav Garcha

On two visits the half chicken I ordered was overdone. I gave them the benefit of doubt the first time. On my second visit I ordered 20 wings to go along with the half chicken, these were also overdone and dry. Upon complaining they said new wings would take 20 minutes to cook. They were happy to refund the money paid for the wings but also took the wings away. Terrible service I feel as those wings would only get chucked in the bin. Won’t be going back.

  • Harpal Bansal

Placed an order over Deliveroo, asked if they could send some 'Wild Herb' Sauce because you can't purchase over the app! They said they couldn't send it as the ingredients aren't listed and I could be allergic! Other Nandos restaurants send it in small tub...surely I wouldn't order the sauce if it was going to kill me. Sounds like the place is ran by a bunch of Karen's!
Service
Delivery
Meal type
Dinner
Price per person
£20–30

  • Natasha Mallee

55 minute wait for food, no apology given. Complained about the chicken burger (off child’s menu) being spicy and the waiter fully laughed saying it wasn’t followed by telling fellow members of staff who also laughed…. Peri salt missed off chips and was given by packets being dashed on the table. No member of staff came over to ask if the food was okay or anything.
Service
Dine in
Meal type
Dinner
Price per person
£60–70

  • Elfriede Leonie

Ordered food from here, they got the postcode completely wrong somehow, and wouldn't redeliver. I barely got confirmation of a refund. Absolutely terrible service and treated like a child from the customer service team. Somehow they managed to take my order across the city which is actually impressive if I wasn't waiting so long for it only to get shrugged off.
Service
Delivery
Meal type
Dinner
Price per person
£10–20

  • nichola kemp

No one to seat us, so seated ourselves. When we went to order we were told that there was a 45 min wait for food even though looking around most other diners were already eating. When the food eventually arrived my order was incorrect and we had to ask for my husbands as the food didn't come out together, his took that long that my meal was rectified before his arrived. Poor service this location has gone down hill.

  • Mike Christou

Waiting too long to be greeted,and we asked if we could sit in a booth and was told no(3 people in our party) initially, then told yes when the alternative seating was offered. Was asked to wait for table to be cleaned so we waited about 5 minutes,then our waiter was serving other people,totally seems to have forgotten about us,gave it another 10 minutes, and decided to leave. Extremely disappointed

  • Indo

Thoroughly enjoyed! Nice decor! some of those paintings are worthy and destined for a top art gallery, really nice warm atmosphere. Good food presentation, keep it up! Just that the extra hot not hot enough
Service
Dine in
Meal type
Dinner
Price per person
£30–40
Vegetarian options
"Beanie burger is large with pineapple :)" - Wife

  • Jack PT

I’m not sure what they are doing to the food but it caused me to severe diarrhoea for about a month, the managers are moody looking I would avoid this Nandos like the plague…
Service
Dine in
Meal type
Dinner
Price per person
£80–90
Food: 1
Service: 1
Atmosphere: 1
Recommended dishes
Chips, Peri-Salted Chips, Burger

  • Mr Cooksey

The food was ok but the atmosphere was like a war zone .. There was a group of hoodies at one table and one of them was just banging his glass on his plate like some sort of brain dead zombie for 10 minutes ignored by all staff also when it came to our food arriving there was a queue for cutlery as they had ran out. so we all had to wait as our food got cold.

  • Rex El

Have added two stars for the friendly service but the whole experience is flawed - the food is vastly overpriced for what it is and often fairly bland... Choose which shaped bit of chicken then choose which sauce they put on it. Really boring after one visit and there's plenty of better places nearby (the brewhouse is family friendly with far better food)

  • Laura A

Staff were very good and attentive. Nice atmosphere, nice big place and accommodated two pushchairs which was great. The chicken was a bit dry and overcooked, and the chips were a bit cold. Also there was no option for corn on the cob!
Meal type
Lunch
Price per person
£10–20
Food: 3
Service: 4
Atmosphere: 3

  • Brad

Food was fine, however about 2 seats away from us there was on of the staff I assume on their lunch, was watching videos on his phone super loud and obnoxious, and then proceeded to sneeze without even covering his nose which put me off the food, yeah never again
Service
Dine in
Meal type
Lunch
Price per person
£10–20

  • Amanpreet Dhesi

Nice place but food took over an hour and wasnt that busy. Friendly staff and clean restaurant.
Service
Dine in
Meal type
Dinner
Price per person
£10–20
Food: 4
Service: 4
Atmosphere: 4
Recommended dishes
Chips, Peri-Salted Chips, Burger
Dietary restrictions
Gluten free for coeliacs

  • Owoyomi Olutayo

The Nandos Sutton is one place I love to have a nice time. Not a crowded area at all. They’ve got nice meal plus the background music of diverse culture. You will sure the art works too.
Meal type
Lunch
Price per person
£20–30
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Wings, Chips

  • Georgina Georgiadou

Lovely & excellent customer service! I got Fino Pitta & Sweet Potato Wedges with Garlic PERinaise. I have tried Nando's in city centre as it was the same. About sweet potato wedges unfortunately some of them wasn't fried properly as they were uncooked.
Service
Take out
Meal type
Lunch
Price per person
£10–20

  • Robert Smith

Really enjoy eating in this Nando’s. The greeting on entry. The helpful and polite staff. The thoughtful and compassionate help provided. Food is really good. I can’t say anything bad about this Nando’s. I always try to give a true comment. I really hope everyone that’s been there have had the same experiences that I’ve had.

  • Phil Higgins

Nandos is always relaxed. Service recently isn't the best in terms of speed. This may have more to do with the age and what looked like inexperience, but they make up for this with a friendly and welcoming demeanor. The wine is chilled and the food is always ok and a perfect size. It offers good value and suits any purse.

  • affan habib

Very unprofessional Went there to collect an order after arrived the guy said need to wait more 25 minutes We don't get paid while waiting You should not call the drivers if the food is not ready Hope management will take care of this Thanks
Service
Delivery
Food: 1
Service: 1
Atmosphere: 1

  • Eileen Teo (ET Speaks From Home)

Went during lunch time. It was busy but staffs are very friendly and efficient. The chicken dish are nice but the kids menu sweet potatoes patty burger was so tasteless. I only know it after my daughter refused to eat anymore. Had a mouthful and it was disgusting. Wont order that again. Otherwise the meal was great.

  • Julie Higginson

Terrible experience, food not brilliant. Chef left to clean tables, came back and wiped grill with same cloth. No hand washing, then we saw her get some chicken and put it on the grill.
Service
Dine in
Meal type
Lunch
Price per person
£30–40
Food: 1
Service: 2
Atmosphere: 2

  • Naidene

Placed telephone order and food was ready when told to collect it. Once getting home we found out that our 2 x large and 2 x regular spicy rice was under half filled. No one mentioned to us why they had done this or even offered to give us a discount or extra chips, we are not impressed and will not be going back.

  • Kai Small

I can’t fault Nando's, and the service is always fantastic! The staff are friendly and welcoming! Shout out to Zoe. She is a true representation of what customer service should be like. The chips were cold,but it was rectified promptly.
Service
Dine in
Meal type
Lunch
Price per person
£30–40

  • Louise Bostock

First ever Nandos visit - I was very surprised (and thought my friends were winding me up!) that it is self-serve/order yourself. For the prices I'd expect table service. Nonetheless the food was tasty and I'd definetely eat there again. Itd just be a lot better if less fast-food and table service was offered.

  • Buffy Sparks

Staff ate always friendly and the food is really tasty the only slight bug bear is that there were skeleton staff on when we visited so tables were messy whilst 2 team members ran round madly cleaning and seeing to customers. They were brilliant but management please get your rotas right or employ more staff!

  • Victor Stoicheci

Food arrived fairly quickly, service was up to standard. Part of the order was missing when served however
Service
Dine in
Meal type
Lunch
Price per person
£10–20
Food: 4
Service: 4
Atmosphere: 3
Recommended dishes
Butterfly Chicken Breast and Peri Peri Fries

  • Darren

Staff are great make you feel welcome food is to die for its was fantastic
Service
Dine in
Meal type
Lunch
Price per person
£10–20
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Peri Peri Chicken Wings Spicy Rice and Chips, Chips, Garlic Bread

  • Carlo Tafuri

Ok we have arrived late. They took us really kind and gentle. But 1- food arrived before drink 2- Nando’s is not a tipical restaurant we’re you have served a wine but at least the first glass…. 3- food all right because it’s nandoo’s franchise 4- service it was good and kind Positive experience

  • Marvilano Mochtar

Very friendly for family. Accomodating the allergy really well too. And good services.
Service
Dine in
Meal type
Lunch
Price per person
£10–20
Food: 3
Service: 5
Atmosphere: 5
Recommended dishes
Butterfly Chicken Breast and Peri Peri Fries

  • Arif Shah

Highly recommended! Our favourite place to dine. Cannot fault the staff or the food. We are always well looked after and they are always willing and able to make accommodations for diners with additional needs. Such a good team!
Food: 5
Service: 5
Atmosphere: 5

  • Snuggles Sniggles

Food was absolutely disgusting chips tasted like they just came out the fridge never mind the oven. Burger was also cold all had to go in the bin. When I asked for a refund deliveroo wanted to give me 50% of my money back I demanded a full refund Avoid this nando and deliveroo.

  • Duran Boxing

Customer service was awful. Food arrived an hour late, when asked how long it would take staff spoke to our party in a disrespectful way. Once the food had arrived, it was cold and we was not once asked if everything was okay with the meal. Never eating in this nandos again.

  • Eli Lane

Had to create a reject pile for unwanted food. White substance all over the bread and felt uncomfortable when people got Napkin's as i thought they were going to touch my ass but it all gave me a positive vibe and a very nice experience overall thank you for the experience

  • David Rickard

Visited on a Thursday lunchtime. The restaurant wasn't very busy but no one was there to seat people upon entry, had to stand around for a while before someone came over. The staff were friendly and the food was good (as usual) but the service was disappointingly slow.

  • Kulwinder Lally

Great service by Opal and young man with hat possibly named Raol! Very helpful. Lovely to see service with a smile.
Meal type
Dinner
Price per person
£40–50
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Peri-Salted Chips

  • melissa hussey

today was 1 but didn’t want to be too harsh because it’s usually good. chefs nearly burnt the place down it was so Smokey, I have asthma and now can stop coughing. would have left straight away but had to wait around 10 mins for a refund.
Service
Dine in

  • Rocco Ianiello

It's a Nandos, what more can you say The food is nice enough but think of it more like 'McDonald's ala carte' The service is perfectly fine and the staff are friendly but it's not going to set world on fire
Food: 4
Service: 4
Atmosphere: 4

  • Funt Punt

I enjoyed my meal and had relatively good service but my one complaint was the skin in the butterfly chicken. I don't think it was chicken skin. The appearance of a nipple and the fact it was still bleeding sold it for me. Other than that good meal. Thank you

  • Darryl Baggott

Waited nearly a hour for a piece of chicken on a bun 30 mins for the beer. Food was mediocre at best and way overpriced for what you get. The waitress did say sorry for the wait after the 30 min draught of sagres so the two stars are for her customer service

  • liam williams

Floor was grimy. Food came (share platter) and was told we would have to wait for the plates (came 5 minutes later). Chips were dead. Eaten crackers with more moisture than the chicken. Rubbery cheesy garlic bread or should I say warm bread with some cheese

  • tosin omonijo

Friendly staff, good food and good atmosphere. Nothing to complain about!
Service
Dine in
Meal type
Dinner
Price per person
£10–20
Food: 4
Service: 4
Atmosphere: 4
Recommended dishes
Chips, Peri-Salted Chips

  • George Brizell

The chain does not allow you to book however it was very quiet. After ordering, the food was incredibly quick to the tables and was very nice too! Good veggie selection aswell!
Service
Dine in
Meal type
Dinner
Price per person
£10–20

  • Kay Grogan

Asked the lady who grilled my food and she said a lad called Romanro really succulent and tasty it was, haven’t been to the Sutton branch before but I will absolutely go again
Service
Dine in
Meal type
Dinner
Price per person
£20–30

  • C J

Not a great Nando's. Food was okay at best. Long waits, hardly any cutlery and what was left was filthy. Tables all dirty, no hot sauce available. Should be easy to get this right but they are consistently a way off. Tamworth is a million times better.

  • Laurel Rose

Eeekk both me and my partner got food poisoning from date 10/11/23. Unfortunately won’t be visiting again to this specific one anyway!
Service
Dine in
Meal type
Dinner
Price per person
£20–30
Food: 1
Atmosphere: 5

  • Harvey Neer

Pleased we got seated in the booths on arrival (group of 3). Ordered through our personal phone which was fine. Food came out in good time (chicken was slightly overdone) and the service was great.
Service
Dine in
Meal type
Brunch

  • Carolann Hansard

Always busy, needs some noise dampening to make it a better experience. The chicken is always so tasty, the staff aren't overly attentive, this may be because of their age, they all seem very young. I'd say it's a good place for young people.

  • Asgardian Man

Our order was mis-placed and after half an hour we called a server who informed us our order was mistakenly placed in a take-away bag. This experience would have normally left me fuming since it was taken out of the take-away bag and given

  • Lakhmi

Not the best nandos as they very rarely get our take out order correct. And every time I've ordered from this branch there's either an incorrect item or the food isn't cooked properly.
Food: 3
Service: 3
Atmosphere: 2

  • Amie Kent

Fab meal as always, Pippa was amazing this evening making sure I had my meal as I wished. Great customer service and super yummy food. I will remain a regular!
Service
Delivery
Meal type
Dinner
Price per person
£10–20

  • Nike Richard

A good place to always eat out
Service
Dine in
Meal type
Dinner
Price per person
£20–30
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Butterfly Chicken Breast and Peri Peri Fries

  • Lara H

Good service. Food arrived promptly. If you didn’t know already, you order your food online by scanning a QR code at your table. I had issues with ordering on my phone and it worked after I changed web browser, from Chrome to Safari.

  • Kyle Leatherbarrow

Not a massive Nandos fan, but chicken burger was good and the rice was nice. Just took a long time to get in with checking into the covid system. But staff were very friendly and helpful, quick to refill drinks. I would recommend.

  • Neil Harrison

We arrived at 1pm for lunch. Waited in a queue to order. Ordered at 1:15 and at 2pm the food still wasn’t cooked and we requested a refund. Apparently they ran out of chicken and didn’t think to tell the customers of this issue.

  • John Loach

Not sure if my memory is playing up but the portions seemed to have shrunk. A quarter chicken looked more like a quarter sparrow. Food is still tasty enough, ordering is a pain, too slow and cumbersome doing it online.

  • Raj Chand

Food was fresh and delicious. Restaurant was quiet at this time on a Monday evening.
Service
Dine in
Meal type
Dinner
Price per person
£1–10
Food: 5
Service: 5
Atmosphere: 4

  • Nichola YY Tsang

We had a take away on Saturday and we had an aweful experience. I was given the wrong order twice. I understand it was extremely busy but my previous experience at this nando's branch has always been exemplary.

  • Natalie Roberts

I had a piece of chicken from.the sutton coldfield branch on Friday that was warm in the middle but fridge cold on the outside. All.weekend i have felt sick and stomach bloated. Would not eat there again.

  • Tris Hendo

Always go to this Nandos even though there are 2 closer to me I prefer this one. Food is always perfect. Never have to wait to long for food to come out and staff are always friendly and welcoming.

  • Byron Motion

What else is there to say. Ita Nandos. Never let's you down. Full of flavour and quality. Atmosphere is lovely, staff are friendly, just a good place to be. Toilets both upstairs and downstairs.

  • Mike Leach

Very friendly staff, brought our food out promptly and very helpful getting crayons and stickers for my daughter
Service
Dine in
Meal type
Dinner
Price per person
£20–30

  • Jon

Absolutely dreadful. Never available for delivery, has been ‘opening tomorrow’ on deliveroo since around early December. The restaurant is a complete mess, do they ever actually open?

  • Michael Hele

Always enjoy a Nando’s, Was the first place that made me appreciate olives many years ago spicy chicken is great would enjoy it if it was more spicy that’s probably my tastebuds

  • Frances Edwards

Best Nando,s around. Lovely, friendly, attentative staff. They care that your food is as it should be and if not, very obliging to put things right. We visit this place often.

  • John Wadsworth

Didn't send garlic breads and put the wrong spice level on food.
Meal type
Dinner
Price per person
£40–50
Food: 1
Service: 1
Atmosphere: 1

  • Fagee Gomes (MrsGomes)

Food is fine and service is fine.
Service
Dine in
Meal type
Dinner
Price per person
£30–40
Food: 4
Service: 4
Atmosphere: 4

  • John Steele

The staff and there services was great but the food was tasteless and dry
Price per person
£100+
Food: 1
Service: 5
Atmosphere: 3

  • Paul Hobbs

Food was very nice and served quickly. Pleasant and friendly staff. Had a latte coffee but it was cooler than I expected. Had the mozam wrap. Recommend it.

  • Riccardo S

FANTASTIC CUSTOMER SERVICE It was a great time, the food was amazing as usual and the manager and staff were brilliant albeit a busy lunchtime service More

  • Gaurav Popli

The service was sweet but the portions are getting really small now. The attempt to add up greens is good ish. As usual the music and ambience are great.

  • Elizabeth Hudson

I really love you and I miss you nandos! The food here is always perfect and if anything is ever wrong they are so fast and sweet about correcting it!

  • Frew Murdoch

This Nandos reminded me of my old home in South Africa. Gorgeous branding, flavourful food, and friendly staff. Thanks for looking after us, Nandos!

  • Ahmed Durrani

Excellent location, food,atmosphere really enjoyed our food,would always love to revisit
Food: 4
Service: 4
Atmosphere: 4

  • Aarti Khemlani

Nandos food is always good. This nandos has great interiors.
Service
Dine in
Meal type
Dinner
Price per person
£10–20

  • Jamie Ogden

Lovely, the manager on duty was lovely, we visited Thursday 29/11 7.30pm. The food was quick, everyone should try the mac and cheese More

  • A P

Amazing food last night. Had the half peri peri chicken, chips and coleslaw which was delivered. Cant go wrong here. Thanks Nandos.

  • Harriet

Sarah the manager was extremely helpful and resolved our issue promptly. Would highly recommend this branch! Food is always nice.

  • Mia Davis

Thank you so much Emily for really looking after us during our meal! Great food, great service! Will definitely be back soon!

  • Daljit Hayer

Nice food ,the place needs a revamp too old in side decoration etc
Food: 4
Service: 3
Atmosphere: 1

  • Paul Horton

Fabulous food. Empty plates. App is quick to order. Recommended.
Food: 5
Service: 5
Atmosphere: 5

  • Steph Dearden

Good quick services, nice atmosphere and clean and tidy. Good to grab a quick tasty bite to eat.

  • Jamima S

Awful! Slow service, staff not bothered
Food: 1
Service: 1
Atmosphere: 1

  • Donna Foster

My favourite Nandos so far! Quick service and very friendly.

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