I really love National because I only have to speak with someone on checkout. I also love the fact that if you are part of the Emerald Aisle I can choose a different car than what I paid for. For me that saves so much time and has a great perk as well.

First time renting with National and it was very easy, quick, no-hassles. I highly recommend joining the Emerald Club and you are treated like a VIP. Got to pick the car we wanted from four rows of vehicles, and just drove off the lot after

I have been served by this location for a bit now. It had always been quick, efficient and a generous selection for people who rent 150 to 250 days a year. Since the location changed owner / management , the employees mostly try their best

I travel around Canada and the USA every week with the company I work for. National Car Rental is without question the best of them all. The time savings alone at the front desk is a feature that is SO valuable especially after a long day

Usually have great service but ever after COVID, the people (mostly) are great but the service is poor. Low inventory, long waits at times to pick up a car, no cars at all even if a reservation, longer wait items to exit. Last time after

Most of the time National is great and my preferred rental car vendor. However, my experience with their Houston location at the airport this last trip left a lot to be desired. I arrived late so I was already super tired and there were

I cannot speak for all National Car Rental locations, but the staff at Houston Intercontinental Airport is fantastic. The location manager is Michael. He must be a great leader because I have only had the best experiences with the staff

It was an easy process. Both staff I had exchanges with, during pick up and drop off, were very approachable and professional. The Drop Off staff appeared to be tired, going along with the routing as it was expected by the company, but

They always exceed my expectations. I could rent something cheaper but the ease that National adds to my trip is so worth it. I even received a text during my trip to see if I needed anything

The people who work getting you into your cars and at the checkin and checkout are fabulous, super friendly, and very efficient.