I tried calling their San Diego Cafe but only received an automated message to go online to make reservations which is fine except for a party of six I need to contact the cafe which is not answering. This means I will have to make a trip to the store. Talk about a Catch 22!

I ordered 3 Christmas advent calendars and received one. I contacted customer service, and was told that I would receive the other two by 12/20/22. I never received them, and never heard from the company. I called customer service again on

I was helped by Christine. She seemed very nice naturally, but I realize now that I got home she just robbed me, and charged me double the cost of the bond number 9 Sutton place. While i understand it is a premium store, selling expensive

Just left Fasion Valley Neiman Marcus and I’ve never left a 1 star review before but the employee was so rude and unhelpful I just left. I had asked for Vejas sneakers and he said we only had 3 left and pointed in the corner to where they

I ordered an over $10,000 bed in June 2022 from them. In November, I was told the bed was being shipped to me. On 12.9.22 the bed was delivered to me WITHOUT the headboard, footboard and side rails. How multiple companies (Neiman Marcus,

Tried to return a dress, unworn, with tags, and the original receipt at the place it was purchased. The dress is still in the store, the same price (not on sale). I was shocked to learn that I could not return outside of a 30-day window.

When I want to relax, receive attentive service, find unique and high quality fits and shoe, and enjoy my shopping experience (and not feel crushed by noisy crowds of browsers at Nordstrom), Neiman Marcus in Fashion Valley is where I go.

Neiman Marcus service is excellent. Their sales people are so friendly and welcoming and helpful. Their product are quality, but if you are looking at deals only, this may not be the best place for a good deal. I like their quality of

This is a high-end department store, so expect the prices to be expensive. The customer service, especially in the men's cologne department, was very professional and nice. Will definitely continue to do business here.

Next Level of customer service. As always, enjoyed a great day at Neimans with lunch at Mermaid Cafe and loved the parfum sampling! Cheers to management team that handled a personal purchase for me. ⭐⭐⭐⭐⭐

I'm the biggest fan of the Neiman Marcus San Diego team. Always great customer experience and love the Cafe! My current SA, sales associate is Ina Kyle. She is terrific and can help in any department.

I love this store. Most departments are nice. I think shoes could be a bit friendlier. I also pick up and drop off fashionphile items there, it’s so convenient and that experience is always great

I will never shop from NM. They have a 30 days return policy that I wasn’t aware of. No department store has 30 days return policy. Also all stores are more flexible because of holiday season.

I feel like royalty every time I step in here! Nieman Marcus never fails to impress... if you haven’t tried their café it’s a must... order the bone broth …

Exceptional Personal Shopping Experience with DJ! I recently had the pleasure of working with DJ as my personal shopper at Nieman

DJ: The Master of Personal Shopping Magic! I recently had the pleasure of working with DJ, my personal shopper

My tennis shoes had a factory defect and they did not want to take responsibility, do not buy there

Will was very patient and showed me tons of different options. Thanks will, happy new year!

Great place to shop , they have a nice Lil spot to eat breakfast or lunch .

As always great store for brand luxury clothing shoes and bags