New York Repair

93 reviews

Via Palazzuolo, 48/R, 50123 Firenze FI, Italy

+393474327455

About

New York Repair is a Electronics store located at Via Palazzuolo, 48/R, 50123 Firenze FI, Italy. It has received 93 reviews with an average rating of 4.9 stars.

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F.A.Q

Frequently Asked Questions

  • The address of New York Repair: Via Palazzuolo, 48/R, 50123 Firenze FI, Italy

  • New York Repair has 4.9 stars from 93 reviews

  • Electronics store

  • "New York Mobile Repair saved us from a potential calamity: My wife's Pixel 3a had developed a charging problem while in Sardinia"

    "The ONLY place to get your phone fixed in Florence that is worth your time and money"

    "I broke the LCD on my Google pixel and couldn't use my phone at all"

    "A hinge of my very expensive HP Envy Laptop broke and it almost damaged the monitor"

    "Another 5 star review, but with reason! I had a great experience here"

Reviews

  • Wolfram Arnold

New York Mobile Repair saved us from a potential calamity: My wife's Pixel 3a had developed a charging problem while in Sardinia. We had it looked at and supposedly "repaired" by a shop in Olbia. It turned out that shop has mis-diagnosed the issue and applied the wrong repair (they placed a jumper for an alleged power supply problem). When the phone soon stopped charging again, at this time we were in Florence, we thankfully found New York mobile repair. Yasir, the owner, is a friendly and very knowledgeable man. He also speaks excellent English, which helped a lot, in explaining the complicated Odyssey we have been through. Upon entering his shop and exchanging a few friendly words, I was immediately convinced that he would be our guy. His desk showed all the signs of someone deeply knowledgeable and constantly working inside phones, like a soldering iron, little wires and parts, a charger with an amp meter, etc. Yasir knows his craft. He was cautiously optimistic about being able to repair the phone and asked for two days to find and fix the issue. 24h later he called and said the job was done. He had done it the day I brought it in and kept it the rest of the time for observation to be sure. In the end it turned out that the charge port had corrosion on it, from moisture. But a replacement was out of the question, as this phone is not common on the continent. He knew the Pixel phones, however, and shared that he likes them as high quality devices of good value. So without a replacement part, he cleaned up the charge connector and removed the jumper the first guy had placed in error. Then he called me with the happy news. And his pricing was beyond reasonable. He's also available on WhatsApp which is handy. Look no further. Take your phone to New York Mobile Repair.

  • Abby Reams

The ONLY place to get your phone fixed in Florence that is worth your time and money. I recently dropped my phone in water and water got into the phone because of cracks on the back of it. It immediately shut off and wouldnt turn back on as much as I tried to revive it. Went to the apple store and they said there was no way to fix it and suggested I buy a brand new phone. I decided to take it to New York Mobile Repair for a second opinion. Yasir was so eager to help me out. I was anxious because I am leaving for the states in a few days and wasn't sure if I would have a phone. He calmed my nerves and asked to keep the phone for a few days to see what he could do. After 2 days I came back to the shop and he has my phone as good as new. He charged me very reasonably and was so happy he could help. HIGHLY RECOMMEND!

  • Joey Bryant

I broke the LCD on my Google pixel and couldn't use my phone at all. I was going to be in Florence for only 3 days so I needed my phone fixed fast. I went to Yasir on Monday morning and he had my phone repaired with a new LCD that same day. No one had a LCD for a Google pixel, not even Yasir but he managed to get one somewhere in a single day. I went to several phone repair shops but all said no or it would take several days and I was leaving on Wednesday. I'm so grateful for Yasir's help and I highly recommend him. I think he will do whatever he can to help someone in a difficult circumstance like I was. Thanks Yasir your the best and I'm so thankful.

  • Jonas Fritz

A hinge of my very expensive HP Envy Laptop broke and it almost damaged the monitor. It is very difficult and dangerous to repair and most of the stores charge you a lot of money, because they also change the monitor although not necessary. As soon as I entered the store, Yasir was very kind and completely honest with me. He explained me everything in detail and went right to work. I am in Florence to study and need the Laptop urgently. I brought it to Yasir in the evening and it was fixed and ready to puck up the morning after. Thanks again Yasir for your honesty and for your work!

  • Lindsay Corcoran

Another 5 star review, but with reason! I had a great experience here. The hard drive in my laptop was failing, which was super stressful for me as I need a laptop to work. I took it to New York Repair and he went above and beyond, making sure my laptop was fixed! Even though he ran into some issues he found a way to still have it repaired and ready for the same day, as promised! I was very impressed with the experience, as well as the price, the friendliness and the care for his customers. I highly recommend using New York Repair if you have any tech issues!

  • Stacie Nguyen

This place is the place to go for all phone fixing. Not only did he fix my phone with a crack and touch all broken, he is a kind man. He whatsapp my sister and sent several photos and even videos to show that it was working. When i came back because the front camera wasnt working from the new fix, he did it free and with much kindness. He even makes sure to clean your phone and went out of his way to clean my phone case. Im beyond shocked at how nice he is and even that service alone is enough to come here for help.

  • Jenna Jacoby

I was visiting Italy on vacation when my phone stopped responding to touch entirely and I was locked out of it. I stopped by New York Repair to ask about it and Yasir was so helpful! He offered to fix it that night but unfortunately did not have the parts on hand at the time. He had me come back when he opened the following morning and he repaired it in less than an hour, and the price was significantly less than I would have had to pay back in the US. A total life saver! Would absolutely recommend.

  • Thais Verna Vargas

Questo signore mi ha salvato! Mi ha risposto al telefono alle 22:00 di sera per informazioni e per un prezzo più che giusto ha sistemato lo schermo del mio telefono in 1h, mi ha regalato il vetro per la protezione e me l'ha pure caricato fino al 100%. Sono sempre in viaggio e aver trovato una persona così disponibile e con tempi così veloci mi ha effettivamente salvato! Non ha prezzo che riesca a pagare il lavoro sodo di questa persona, e la gentilezza con cui tratta i suoi clienti. Grazie mille!

  • Anon5921

Due to difficulty on finding honest repair people. And the fact we were travelling to Florence, we saw the reviews and brought our Apple Watch over. These guys are straight forward honest and decent. Don’t throw money at scammers. Support these honest decent people. Gave us a free spare screen (slightly damaged but ok for us) and only charged us labour. Such decency and honesty is very rare. Support these guys when you are in Florence!! 11/10 more businesses need to run like these honest guys.

  • Stella Chen

My phone got a battery problem while I traveled in Firenze. It is very annoying when phone shut down automatically also can’t even charge it. After search on google map then I called the New York Repair. The owner was really friendly and knowledgeable of phone. He checked and fixed when I visited Cathedral. Many thanks for the help and highly recommended if you get any problems of phone just give owner a call.

  • Grace Ulaszek

I went here to get the screen replaced on my google pixel 6, the people there were very kind and helpful. unfortunately we couldn't get the new screen ordered in before I had to leave florence, but he quoted me a very reasonable price. Had he been able to get the parts he needed, it would've taken a day for my screen to get fixed. I appreciated them and I'm sad I wasn't able to give them my business :)

  • Amanda Coggin

Yasir did an incredible job on my Google Pixel phone. We previously had it serviced by a phone repair shop in Sardinia and thought it was fixed, but turns out that diagnosis was incorrect. Yasir found the real issue that was with the charge port and fixed it permanently, allowing us to forgo needing to order a new phone. Great service, quick turnaround, and knowledgable guy. Thank you!

  • Lance Reed

In Florence from the states on vacation with the family. Daughters iphone screen became unresponsive and phone wouldn't work at all. She was crushed as it was our first day of vacation. Found Yasir's place and within an hour he had the phone repaired. Turned out it was a bad cable she used to charge the phone that did the damage. Highly recommend to anyone in Florence!!!

  • Denny Glandon

Yasir was great. He helped me out when our son broke my wife’s phone. Even though he didn’t normally work on Google phones, he looked up what it would take to repair, gave me good advice, and was able to get us a like new Google phone from his store. I would definitely recommend coming here for phone issues (Samsung and iPhone especially). He was very kind.

  • Ariana Bevins

Yasir is a very nice man! That gets the job done! Me and my friend are from the US and she broke her phone. We went to New York repair and Yasir was honest and was quick with repairing. He was patient and polite. He fixed her phone very fast and was able to help me with a beautiful case and and fast charger. I will recommend to all. Thank you again Yasir ❤️

  • Планета Бесценных Животных

I want to be honest with you guys , this is the best phone accessory shop in Firenze so far I had to put 5 star rate because first of all it has really reasonable prices for products and the guy Yasar really knows how to treat every encountered customer with his amazing attitude and manner. Thank you Yasar . I recommend everyone to visit NEW YORK REPAIR!

  • Rolf Hellem-Brusso

I went to the Apple store today and they told me there was nothing I could do and most likely all my data was gone. I panicked because I hadn’t backed up anything. So I checked Google, saw this place had good reviews and they live up to it. Had it done in 2 hours, the guys there are super nice and gave a great price. Highly recommended!

  • Liana Le

New York Repair was super helpful, affordable, and efficient! They were able to fix my phone within an hour, right before closing. The owner was kind and sweet, and is very good at what he does. If you ever need to repair your phone or need any tech assistance, I 100% recommend New York Repair!

  • Aoife Glackin

Had dropped my phone to the point the screen was no longer working. The man at New York repair was very friendly, I had to get a bus to Bologna in a couple of hours so he said he would do it immediately for me and he had it done in less than half an hour, would highly recommend!

  • Ugo Obua

Very nice person to deal with and easy going and good price. He informed me that he would place my order for my S22+ screen and it arrived after a day. I was sent a chat massage that I should come for the repairs which took 30min and my phone is as brand as new.

  • Lilly Hanna

We found this place last minute and Yasir was absolutely amazing. Great prices and advice. Helped with our international sims and battery power banks. Nicest and kindest person we’ve met in Florence! Definitely go even if you need to travel a bit further

  • Luna Elortegui

The shop owner was very helpful in fixing an issue with my MacBook overnight! Fortunately he speaks very good English… you can call him or WhatsApp the number before going to the shop to see if he can fix the problem with your electronics. Thank you!

  • minsungdream

I visited this place to fix my old Macbook. They checked my computer very carefully and informed me in a correct way. Unfortunately, my screen was damaged and I have to replace it with a different one, they are honest and professional in their job.

  • Marcus Palmer

Shattered my iPhone 12 Pro screen by accidentally closing it in the trunk of my car. Went to the shop and my phone was as good as new in about hour! Easy to locate and there are restaurants nearby while you wait for your phone to be repaired.

  • Ellie Bunch

I broke my phone during vacation in Florence and he did an amazing job fixing my phone! He fixed it within 2 hours and it was super inexpensive. This is the best repair service I've ever received, genuinely!!! New York Repair is a life safer!

  • Paul-John Mahler

Super shop, most fair prices for older model phones in new condition I've seen in town, really kind staff who lives up to the expectations set by previous reviewers. Good people, good products, you can feel good about shopping here.

  • Zoe Bayley

I was traveling from the US and my phone broke while I was on my trip. I was freaking out but Yasir was very calm with me and able to help. He was able to fix my phone super fast and gave me a great price. Thank you so much !!

  • Ricky Garner

I spent 3 hours at the apple store for something they stated they couldn’t repair. I come across this shop and in less than an hour my phone was completely fixed. Very nice and genuine workers as well with great attitudes!!!

  • Sarah McConaughey

A family business with a friendly manor . The service was excellent and helpful and reasonable too . Much better than my experience in the uk . It was a lucky find as I was walking past this shop . Thank you .

  • Sheri Herman

What a wonderful store. Yased was so helpful. Took his time with us to come up with the best solution for us travelers. Definitely a source to us for your electronic/phone needs!! Thank you Yased!

  • Nina Potischman

super reasonably priced and very helpful! my boyfriend broke his iphone screen on a trip to italy, we came in near the end of the day and they repaired his phone in 40 minutes. highly recommend!

  • Richard Lord

Came in to get my pixel 6 pro fixed. It turned out to be beyond repair but they spent a lot of time trying and didn't charge anything when it could not be sorted. Very good people to deal with

  • Sounkar Ndiaye

Ciao ragazzi posso considerare vi questa persona è molto suo lavoro ha sistemato il mio telefono è diventato nuovo io lo auguro tutto il mio cuore fidarti di me grazie a tutti voi

  • Cirilo Gonzalez

We were tourists in Florence. My wife’s iPhone had an issue. This guy told me to come back in an hour. The iPhone was waiting for me fixed. His service and attitude were A+.

  • Shaila Dsouza

Servizio buono ... Persona gentile parlata molto dolce ... Lavoro fatto in tempo ... ha dato un buon prezzo per cambiare lo scermo vetro ... Meno di qualsiasi altro posto

  • James Monk

I needed a US to Italian power plug converter. He had this as well as an international converter. He offered a discount price on the international. What’s not to like?

  • Aiden Brett

Yasir, was AMAZING! Gave him my phone at 10am and was done in an hour. Brand new lcd screen and now better than ever....can't thank you enough....1000000% Recommend!

  • Μυρτώ Πατέρα

Il signore che lavora nel negozio è molto gentile e disponibile. Ha riparato il mio cellulare molto rapidamente. Sono molto contenta del risultato!!! …

  • A D

Do not hesitate, this is the place to go for all your mobile/electronic needs. Service was top notch and could not have asked for a better experience.

  • shoaib akhtar

Must recommend this shop for phone repairing and mobile accessories . Experienced and polite boy on desk .normal prices and best quality products .

  • milesname1

Fixed my fancy Sony headphones when the battery wouldn’t charge. Also bought a SIM card. Super nice guy, friendly service at an affordable price.

  • Dan Lind

Outstanding! Quick work but meticulous attention to detail. Replaced cracked screen on my iPhone XR. Altogether a great result!

  • Eva Konstantinou

I received an excellent service and the support I received was timely. Definitely will visit again. I totally recommend it!!

  • invertedflying22

Had my screen replaced in less than 24 hours because he had to order parts. Excellent communication and quality service.

  • junaid mehdi

Best shop for mobile repair. Boy is experienced .change my mobile IPHONE X’s screen .best quality and satisfying job.

  • Alexey Sharapov

Very professional and very kind people. Thanks for helping with my iPhone after I dropped it in the water

  • Luciana Gutierrez

If the opening hours are going to change, at least please update Google, if not it’s a waste of time

  • Shreya Manepalli

Broke my screen and they were able to order a new screen & fix it the next day! Highly recommend.

  • Mike Lewis

Yasir of New York Mobile Repaires was a life saver. Highly recommended for iPhones …

  • laurence jouin

La réparation a pris moins d'une heure et ça a coûté moins de 100€ vraiment super je recommande

  • Alex Mirza

Ottimo negozio per reparazion di qualsiasi marca cellulare . Raggazo è molto gentile e esperto.

  • Joy Enjoy Gonzalez

I had a problem with my iPhone. He fixed it in less than an hour. He was very nice and helpful.

  • Oria Chidyaonga

Great experience. Super professional and helpful, with good pricing. Fixed my PC in an hour.

  • 陳郁夫

Quick and polite reply on net so customers can get necessary information for need products

  • Aven Kojack

Grande maestro bravissimo molto bravo e gentile sempre me systema il telefono urgentemente

  • Faisal Bhatti

Servizio buono e di qualità per riparazioni di mobile e pc a prezzo conveniente …

  • Livia Panciut

Yasir gentilissimo, un mago del telefono. Onesto e rassicurante. Consiglio vivamente

  • Abass Ahmed

I was bought a iPhone used price is mind blowing working excellent, very polite guy.

  • yannick schulz

Handy im Suff kaputt gemacht aber nach 2 Stunden in dem Laden war es wieder wie neu

  • Antonio Frausto

Il personale è molto impegnato al lavoro e anche cordiale. Un servizio di qualità!

  • Seedia Drammeh

Best place to repair in florence, and fast service. I will recomand this place.

  • Nitiz Thoudem

Really good Service. Very helpful and a good service for all my phone needs

  • abubakar khalil

Il personale molto competente, gentile e professionale,lo consiglio

  • Abdul Irfan

I ho trovato molto bene servizio eccellente sono bravi complimenti

  • Noah Horner

Fixed my iPhone screen very quickly! Very helpful and a nice guy.

  • FAiZaN MaLHi

owner of this shop so frendly and to much lovly vist this shop.

  • Mr Bayazid

It's was good and nice to meet with you. The service was good.

  • Ali Ch

Best place for mobile repair in Florence Italy …

  • Muhammad Abbas awan

I replaced note 8t screen' good service and timely *****

  • Basharat Mahmood

such a nice shop to repair mobile fones, much satisfies

  • Karim Abdou

Good deal on sim cards for tourists. Friendly service.

  • farid ali faryad

Nice performance and experience is Ur garuntee

  • Lien Swinnen

Very friendly, quick & honest service!

  • Emily

Great phone screen repair experience!

  • Jonathan Safer

Quick and easy repair for fair price

  • Arthur Zilberman

Nice and fast and on Sunday!!!

  • Lance S

Super nice and super helpful

  • Lucia Giantesani

Cortesia e buon servizio

  • ASSISTENZA TEL

Sono bravissimi

  • Alison Smith

Good service

  • Alessandro Maddalena

Goodplace

  • Karan Bedi
  • Zunaib Younas
  • A L
  • Amir Mehdi
  • Gianni Fioravanti
  • Patrick Fitzgerald
  • Kevin Leahy
  • Olga Vives Beneitez
  • mirza amir nazir
  • Jacopo Cassinelli
  • Feiran Wu
  • Victoria Juryit

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