I bought a pair of the split shots and lenses are so scratched that I can’t even use them anymore. Oakley is a lexotica company and they are basically known for their terrible customer service. Lenses scratch easier than glasses I’ve bought from Walmart. Cheap product, terrible customer service, if you’re a fisherman buy Smith’s.

Mariko was super, she helped us right away and answered all questions, she is a very good employee and she needs a pay raise, I had went to sunglass hut to buy 3 pairs of glasses but the employee named melenda was so rude I left and boy am I glad Mariko was truely a pleasure to do business with and we will be back

Bought a new pair of Gascans yesterday. The young gentleman was very helpful. Customer services is still strong in this world. I debated on buying them online through Amazon, until I read a lot of bad reviews. So in my opinion I’d rather spend a few dollars more and make sure a hard worker has a job.

Just had cataract surgery so all my prescription glasses were no longer useful to me without changes the lenses to nonprescription lenses. Called the local Oakley store, asked about their inventory of standard lenses, and had the new lenses installed within 3 hours of calling. Great customer service!

I have purchased several pairs of Oakleys over the years and going to the Jacksonville store this week was one of my best experiences. Brant and Steven were super helpful getting me into a new pair of Feedbacks. I’m grateful for their patience in making sure I got what needed!

James helped me pick several pairs of glasses. He was such a huge help and helped me personalize a pair. With the BOGO 50% off deal I was able to get a pair of glasses for myself & my sister! Can’t wait for her to get them - thanks so much James!

After much research, I finally decided that I wanted a pair of Oakley prescription sunglasses that could pull double-duty by protecting my eyes from wind, sand and debris when motorcycle riding or surf fishing. The store manager, James, was

I have been an Oakley sunglasses fan for many years and the manager James @ The St. Johns Town Center in Jacksonville, Florida, is incredible. James has immense knowledge of all Oakley products and he tourguided through my selection process

Terrible customer service at the St. Johns Town Center Jacksonville Location! The store manager had zero concern about my issue. I thought I was buying a quality product when I spent $200 on a pair of sunglasses but apparently I was wrong.

This is an awesome store. The staff are always friendly AND helpful. They know the products, something that's rare in today's retail. They do their jobs selling in a way that's not pushy and make you feel comfortable. I have had instances

Had a great customer service experience this afternoon with Andy at the Town Center Oakley store. He was very knowledgeable and easy to work with. I brought in my ancient (probably 2002ish) Oakley Twenty XX sunglasses. Frames & lenses are

Horrible, I wish I could give them one star. I have owned my fuel cells for 1 week. I wanted to exchange them for polorized. The guy looked over my glasses for 2 seconds and told me they were scratched and could not exchange them. My wife

Very nice people at the store. I was pleased with the costumer service I was provided with. I felt welcome to the store and provided with information regarding apparel and sales going on. I highly recommend this store location if you are

Great staff and excellent service. I was resigned to purchase a custom pair of Oakleys online yet again because of scratched up lenses. Little did I know, that inside they had the same Prizm lens that I was wanting in several different

Very nice clean store, friendly staff. they take the time and answering all of your questions explaining everything about the product they sell . One off the best Oakley store to shop in specially if you have a lot of question about a

After being an avid Oakley customer for 30 years I have found that the lenses on their glasses begin to crystalize and delaminate after time. I own 25 pair of their glasses and probably 10 have begun to deteriorate in this manner. I

My service was great, I never felt rushed or forgotten. I was purchasing for my Husband who had to work but was on the phone which can go either way with service so I’m just relieved with the entire experience. Great people!

The staff member I had was extremely helpful. She even recommended other models of glasses that would be perfect for my lifestyle activities as a cyclist and runner. I will definitely be back to the store in the future.

Everyone in the store was very welcoming and My salesperson Steven was great! He was able to make my custom pair exactly how I wanted them!!! Go see him if you want to get hooked up with a great park of Oakleys!

The employees ware outstanding. Patient and very kind. Buying glasses for my veteran son who is recovering from a TBI. James took the extra time to make sure the sunglasses purchased were exactly what he wanted.

Luis was extremely helpful during my visit and made sure to give me the best experience possible while looking for Christmas gifts for my boyfriend. I will definitely be back due to their great customer service!

My first pair Oakley's are perfect. The store manager built my custom Oakley's and showed me how to switch out my Oakley blades too. Excellent customer service in the Jacksonville area. Couldn't be happier.

Great going in to store! Had lots of questions and they were all answered.glasses are a great quality and are costly so needed information so i could make wright choice and guy at store was very helpful!

Excellent spot; very friendly, knowledgeable staff and quick service. Inventory was a little limited, but that's ok, I got the main thing I had gone in there for, and the other stuff I can get online.

GREAT service at St. John's Town Center in Jacksonville, FL. The staff was extremely friendly, knowledgeable and patient answering all my questions and helping me to get the glasses I really needed.

The staff was helpful and friendly. They helped us pick out the frames and lenses that were right for us. They are informative for know what the differences between all of the lenses are.

The guys at this store were knowledgeable and knew their product. Gave me great advice on taking of my sunglasses. Plus, they made sure I would be a repeat customer with the final price!

The Oakley store at the Town Center definitely had more to offer than usual in regards to items that were geared more for work & play. Nice selection of tactical coolness type of gear.

Had a great visit at the Oakley Store today. Kerby was awesome. Initially I was going to make my purchase online, but because of her great customer service, I made it in store instead.

Great store with a good inventory of glasses and apparel. We found what we wanted and were able to purchase great glasses at a great price. The kids left with some nice clothing too!

What a wonderful staff. They honestly try to help with anything I need. I love specialty oakleys, and James helps order them so I can see things in person. Always clean and friendly!

Great sales team, who are helpful without being overbearing (or too cool!) Was able to find the exact glasses I was looking for - and was told how I could save some money, too!

The service was excellent both sales rep were very knowledgeable about the product. They both helped be pick a great pair of sunglasses. Very excited about my next visit!!

Had an awesome experience at Oakley St John's Town Center. James provided flawless customer service and custom Oakley experience. Highly recommend. Cheers

Kerby and KC provided excellent top-notch service! They both were very helpful and knowledgeable. I will definitely shop here again because of that.

Completely dissatisfied. I was looking for eyeglasses and was not allowed to try on different size frames. I was actually referred to Lens Crafters.

Great service, product and military discount! The customer service in the store was great as well. I'm a loyal Oakley customer. Much appreciated!

Had a great experience at the store. The associate who helped me was very knowledgeable and made some great suggestions. Love my shades!!!

Customer service was great. The team member helped me build my Custom design and took excellent care of my new Oakley Brand sun glasses.

Staff were super helpful and knowledgeable about the products. Definitely going back to this store when I need anything Oakley related.

Great little Oakley store. Solid customer service combined with a good selection of Oakley clothing, sunglasses and accessories.

One of the best experience I’ve ever had at a store. The gentleman in there were knowledgeable and polite highly recommend it.

Great experience, the person who helped us was very friendly and informational. The 35-40% military discount is incredible!!

One of my favorite brands! This store is great the customer service is super it is always a good experience every time I go

They were busy talking to each other. Not interested in our business. But we still are looking for to pair of Sunglasses.

My sales person, Steven was great to deal with and his Customer Service skills were fantastic!!!

Great customer service, very hopefully and very knowledgeable. Highly recommend this store!

Customer service was amazing. They were helpful and knowledgeable.

Very good selection and the staff was friendly and helpful

Sales gentlemen was super helpful and very nice.