Absolutely disgusting behaviour from the staff today attempting to bully us. They made a mistake by giving the wrong shoes. Then proceeded to to speak to us rudely, dismissively, and with zero apologies for their mistake. Stood around in a

Awful customer service. The group of girls who were working, stood around glaring at a customer who was treated very poorly by many staff members. They were speaking unprofessionally and were very rude to what seemed like a problem created

Never in my life have I been treated so disgustingly by staff. I have been left traumatised and upset by the treatment from staff in the Birmingham Bullring store. For a mistake made by themselves. They stood in a group around me and made

Came to the store at 4:40pm Sunday 27.08. The door was already locked. Asked to speak to the manager as there were good 20 min where people could have entered the store. He was absolutely not helpful didn’t even say who he is or he didn’t

I went to office last week to purchase a birthday gift for an old friend. The service I received was the best that I have encountered in a retail space in many years. I was served by a very friendly, personable, and informative assistant

Office have the worst customer service! I ordered a pair of shoes four weeks ago and have tried several methods to communicate with them. I can’t get through to anyone in the stores and neither on the online chat website page. They don’t

Decent shoe selection and a pretty good sale. The only problem is the staff are no very helpful. The lady that served me acted like she did not understand what...I need a bigger size meant. ..and disappeared out the back for a while ....

I came in today which was very busy given its the school holidays. The store was very crowded but I quickly found the heels I had been looking for, a sales assistant noticed that I was looking at my phone to check that I was holding the

There was a lovely girl who served me called Maisha and she had got me multiple shoes that I wanted to try on and was really quick to get them on such a busy Saturday! I ended up getting all three pairs. I will be returning there again.

I visited Office in Birmingham The Girl who helped me I swear her name was Gemma was very helpful and lovely however Management was rude and not helpful at all considering I spent a large amount on a few pair of Hugz. I think he needs

Don't buy shoes here. Good service during sale and disgusting service during return. I wore boots of 10 minutes, I have felt pain and I wanted to return. Have refused return as wore boots on the street, but not inside.

I’m absolutely godsmacked at the manager. He was disgusting rude. I had an issue with the shoes so I emailed the office, the office service online was really helpful and advised me to go to the store. So I did.

Great selection of footwear, the staff were very helpful and had the Nike air Max 90's that I wanted that no other ship had. They also offer blue light discount.

The shop is fine, but you're so much better off shopping with office online. I've had no problems having shoes delivered in store, or returning them!

One staff member just walked off while i was midway asking a question, played with a shoe then started chatting with a colleague, rude as hell.

Realy nice and helpful staff. Always find a good bargain at Office. Mehreen was very polite and helpful to me in store today :)

Had an issue with an online order. Came into store and had a lovely lady Hazel deal with my issue. Great customer Service

The selection of shoes was poor, the sales team stood on group talking . I had to approach them wasnt helpful

Hassan needs to learn how to say ' Hello, please, thank you, and goodbye!' Shocking customer service.

Excellent store, very nicely set out and good choice of footwear for all ages, genders and budget.

Shoes was inpossible to wear. Next day refused to refund money. Dont buy anything here. Dmitri +

Sharia was lovely, she really took her time to find me the shoe and found me the last pair.

No student discount on trainers despite very large sign

Over priced trainers but the staff seem happy enough

Too many things going on not spacious enough

Great service from all, above and beyond

Quick service when collecting an order

Always a good selection of trainers

Good products

CROCS …