Do not come here unless you want fake stones and no refund. I came in to get earrings for myself and my daughter. I stressed how I was looking for real jewelry because I’ve been ripped off before. After I purchased the earrings, I was talked into getting two rings and a necklace so I put them on layaway and put $50 down. Once I left I went to an appraiser the same day and turns out my gold was only 10k and the stones in my daughters earrings are fake. I called back and politely asked to please cancel my layaway on the rings and necklace and get a refund since it was just an hour later.. the woman on the phone told me no refunds and hung up in my face. So I threw away money and now stuck with cheap quality jewelry. I’m so disappointed. Feel like I got ripped off again. I just want my $50 back and I’ll take the loss for the earrings.

I'm delighted to share my 5-star review for Raj! His help in selecting the perfect chino link bracelet and chain for my fiancé was truly excellent. Raj's expertise and dedication ensured we found the ideal pieces that my fiancé absolutely adores. Thank you so much for the outstanding service! Highly recommended! Not only did Raj provide excellent help in selecting the chino link bracelet and chain, but he also offered us an amazing deal! Their commitment to customer satisfaction and the exceptional pricing made the whole experience even more enjoyable. Thank you, Raj, for going above and beyond to make our purchase special. Truly impressed!

I purchased some exquisite gold pieces from this establishment, and I must say that they are of the highest quality. Notably, they offer a remarkable selection of trendy and unique designs that are absolutely stunning! The owner, Amir, is consistently available and provides the most favorable deals, while the manager, Raj, delivers exceptional customer service. I highly recommend this place to everyone I know.

This place deserves this 5 and more stars I was struggling to find a best price for a quinceañera bracelet I go around all the jewelry places over the gran plaza and even that her price was 10 dollar diference from other stores I make my offer to pay cash and they match my budget price for a discount of 130 less that other stores. Thank you Fatima

Great customer service from "Raj" and the boss man as well. I have bought over 10 pieces of gold and diamonds from them and have received amazing deals and payment options for my needs. Definetly worth checking them out for your next jewelry purchase if you dont see what you like they can make it happen! 100%

Ok, so it's my first time ever going to this mall. I'm not impressed. U thought it was a little ghetto and overpriced. I didn't know that "elotes" were sold at malls and that they were made by Hindu people. I mean, they're Mexican elotes …

Every time we come to Oro Italiano we come to see Raj. We are loyal customers to him because he gives us the best customer service and always fights to get us the best deal! Definitely recommend to come see him!

My best go to for over ten years. I do miss Mike and Fatima though. They seemed to care more about quality rather than quantity. It hasn’t been the same. Prices are higher now. Still good jewelry!

Bini was awesome she helped us find exactly what we needed for my husband ! If y'all need any nice gold jewelry visit her and she will help you out ! Highly recommend the place and the people ❤️

Raj and Lisa gave us the best experience at oro Italiano and helped me and my wife purchase a new ring and for myself a new chain. Thank you for the best service in the dfw!

Raj was super helpful and patient!!!! Was able to get me a very great deal for amazing quality def recommend been shopping here for years!!!!!

Amazing customer service! Raj is great at finding jewelry that fits your style and is good at helping anyone find what fits in your budget !

Place was very welcoming and proficient. Attended very well by Raj who provided me with a good deal of a chain and a ring which I loved

Good customer service. BUT I lost my own rings at their store and “weren’t able” to look at camera footage. Something sketchy about it

I came to get my husbands gift for his birthday & Raj was amazing! thank you for helping me, and giving me a great discount …

Great customer service huge thank you to Raj and Lisa. Make sure to come see them. They are excellent. Really recommend them

Raj, best customer service i had at any jewelry store, have shopped here twice for pricey gold, will come back a 3rd time.

We had a great experience with Raj assisting us and also gave us a really good deal on our purchase!! Recommend 100%!!!

Very nice helped me with finding a price I liked Raj was very welcoming and made my purchases enjoyable.. I will return

Great experience, great customer service & great prices Raj helped us with everything definitely recommend …

I have bough a couple of jewelry from roj , he has very great customer service/ nice and patient . Highly recommend.

raj was amazing helping me get the perfect peice for me and my kids also used the diamond tester, highly recommend !

Came in just to look but Raj was very helpful and nice. We ended up purchasing. Everyone very nice and helpful

Raj was Really helpful and honest with you through out the whole process. Would come again for more jewelry.

Rag was sweet and very patient. I’ve done 2 purchases with him before and never disappoints. Thank you Rag!

I will give 5star to Raj, he is a very caring person, he explain very nicely to customers. Thank you Raj

Ana helped us a lot. She explained everything in detail about financing and gold. Thank you so much Ana

Best service ever!!! If you’re not trying to walk out with anything don’t go here!! lol you will buy!

Raj and Lisa are the best! Love their ability to find exactly what you want and they work with you.

I had a good experience with them. Good customer service. Ana and raj helped me. They are too good.

I love the quality in their gold and how nice and helpful Raj is a great sales person ☺️ …

Ray was a good Costumer service he was very helpful and helped me get what I wanted thank you

Bini gave me great customer service. I am pleased with my purchase. Always great deals here.

Raj was so nice and amazing at taking care of us definitely recommend him for your needs

Great customer service and people were very tendy to us .Raj and Ana thank you so much.

Raj he be a good vendor and giving very good deal Please do shop with them Thank you

Great customer service from RAJ. Will definitely be coming back. Highly recommended.

Raj and lisa has given us a very profesnal service i really is very thankful to them

Raj gave me the best customer service along with a great price as well. Thank you.

Ordered custom jewelry showed a picture of what I wanted and it came out terrible.

Raj and Lisa have excellent service and were very nice very happy with my visit .

Raj and Lisa have given me a very good deal and I really appreciate both of them.

RAJ gave me great prices and an amazing experience. Will definitely come again!

Raj, lisa they have a nice deals and they had helped us to buy the good stuff

Raj and Sp the staff was great hooked me up with my things in and out quickly

Very nice and helpful got what i was looking for ask for raj very helpful

Bini was a very good sales person. Very helpful and great people person.

SP gave us a fair price and was very kind all throughout the encounter.

Raj they are very kind and have good customer service, and good prices

Raj always give me a very good deal whenever come hear ask for raj.

Very good personal really helpful I’ll give a 10 star if it had it

Every time I come Raj is very helpful and always in top of things…

They provide good service. Everyone helped me . Thanks Raj, Ana.

They were very nice and helped me very well! Thanks Raj and Ana.

RAJ help me to get a good birthday present for me Thank you Raj

Bini was very nice sales rep she help me with purchase process.

We were greeted as soon as we walked in. Great service here!

Great prices and good service! Special sale for Christmas!!

Raj has great service and very welcoming!! really recommend

Loved the customers service and I received a great deal!!

MB helped us out, gave us a great deal shop with them!!!!

RAJ is awesome!! Good costumer service and great deals $

Raj and lisa did a great job on helping me y’all pull up

Great customer service, really helpful, and affordable.

Very good discount and Ana and Lisa doing wonderful job

Great customer services and good deals Thank you Raj

Best go shop with them , they speak real deal prices

Raj gave me the best experience and he was sweet !

Raj and lisa gave me a very goog deal. Thank you

Really good prices. Raj is always very helpful.

Great customer service. Thank you Lisa and Raj.

Ran was really helpful! He got us a good deal!

Raj is so nice and understanding come visit!!!

Always give me a good price.. Rog and Lisa

Very good service! Recommend buying ! Bini

Raj and Lisa were great and really helpful

Mb gives great deals and affordable prices

Raj and Bini good service thank you

Raj was great guy and hreat service

Great service! Good deals aswell!