TERRIBLE!!!! never bank with pnc. they steal money from your account and when you call to complain they act as if they have no clue what your talking about. Horrible customer service. I’ve had so many issues with this bank. please save yourself the trouble and go with another bank

Had 2 business checking accounts here . Went to get a doc notarized (as is complimentary for business account holders) I was told they would not do it . I called before going to location and asked for an appointment and was still rejected to get my business docs notarized .

PNC is a horrible bank but this branch is in a league of its own. They don't care about customers, no follow up calls, they show total contempt, and disrespect and can't even perform basic banking transactions. Wish I could give them a Zero start review.

I have banked at PNC since it was Riggs Bank, August1980. I mostly use online banking, ATMs and avoid dealing with the tellers and managers. I had to go in today because I needed cash for use out of country. I visit my family in Pakistan

Bad service waited on the drive tru like 5 minutes until the greet me after that waited 15 minutes for them not to even cash my check I was running late to work and I told the teller I’m running late to work her respond was ok we busy too

I have created an appointment via text as there was a line to the Georgia Avenue location. After waiting for 30 minutes, I managed to call the Silver Spring location, traveled to Silver Spring and was in-and-out in 10 minutes (they allow

This is a bank that doesn’t have any bankers. No transactions allowed. Only access to ATMs. I assume if you need to open a credit card with predatory interest rates, they’ll open up for you. Don’t waste your time. Go elsewhere. 0 stars.

Excellent service; manager was very accommodating and helpful. Long line of people, but they managed to see us in less than 15 minutes. We visit periodically (once per month) and always have good experiences with the tellers.

Worse branch 2 stars rated and still don’t bother to fix the issue. On a Friday afternoon 1 teller helping the front and the drive thru seriously you guys suck respectfully. Just close the branch of hire better people

Pessima attention, it waits for you outside in these so suffocating temperatures, I have not come by car this time and they have made me go for the drive thrue it is outrageous

Very slow customer service I can’t believe how slow they are it took them forever just to do a deposit transaction I won’t be back again to this location

Had a great experience today at this PNC location. I was helped by Eric who made the process simple and easy to open a business checking account

People used the drive through as parking on this saturday morning and the customer service at the drive through was ridiculously slow.

I rarely come to this location , but when I do it’s always an unpleasant experience. I wouldn't recommend Pnc to anyone!!

Never enought help… one cashier take more than 25 minutes with each customer. They should have a business line

Limited street parking for a bank near the border of DC and MD. PNC uses only automated teller machines.

I needed a service under special circumstances and they were accommodating and really nice as well.

Why doesn’t their phone line work? Can’t even call to ask a simple question. Poor customer service

I am a customer at this baranch but they are very slow maybe I am going to change any other bank

They are the slowest bank... why can't you all keep employees..always!! Always under staff..

Genuinley Loved their cusromer handling

ate credit card no help button

Friendly mgr’s and tellers.

POOR customer service

Fees are crazy!!!!

Good Service

Okay bank...