Pacific Highway Auto Repair

373 reviews

4306 Pacific Hwy, San Diego, CA 92110

www.pacifichighwayautorepair.com

+16192997700

About

Pacific Highway Auto Repair is a Auto repair shop located at 4306 Pacific Hwy, San Diego, CA 92110. It has received 373 reviews with an average rating of 4.8 stars.

Photos

Hours

Monday8AM-5PM
Tuesday8AM-5PM
WednesdayClosed
ThursdayClosed
Friday8AM-5PM
Saturday8AM-5PM
Sunday8AM-5PM

F.A.Q

Frequently Asked Questions

  • The address of Pacific Highway Auto Repair: 4306 Pacific Hwy, San Diego, CA 92110

  • Pacific Highway Auto Repair has 4.8 stars from 373 reviews

  • Auto repair shop

  • "In the fall, I went in for an oil change and a freon check as I was driving from SD to San Francisco and wanted to make sure I had AC and my car was running smoothly"

    "The service the Philip and team have provided has been excellent! I first heard about Pacific Highway Auto Repair in August of 2019 and have trusted their service ever since"

    "I always do a lot of research before choosing a auto shop to get my car serviced or repaired, especially after my uncle passed away he owned (Dave’s Auto) in Carlsbad"

    "Just picked up my car from there and I couldn't have had a better experience"

    "Philip Foster and his team at PH Auto Repair take such good care of our family and our cars"

Reviews

  • Katie Burnett

In the fall, I went in for an oil change and a freon check as I was driving from SD to San Francisco and wanted to make sure I had AC and my car was running smoothly. I chose this place because it had excellent Google Reviews. They were really nice when I dropped my car off and they even dropped me off in Mission Valley where I needed to go work that day. I was reassured that it wouldn't take more than a few hours to do the oil change. I received a call saying that the freon was leaking etc and it would be more money. Okay, I need AC so I agreed. They took my car apart. They then called saying that the car wouldn't be ready until the next day. I asked if they could put the car back together again so that I could at least get to work in north county the next day. They said they would add an additional charge to do that, and they pretty much forced me to rent a car through a skeezy company they have a deal with. The rental was $20 per day (less than what they told me it would cost to put the car back together again) and they told me that the rental company could pick me up. I call the rental company, the rental company says that they cannot pick me up and the auto shop cannot help me get to the rental place either. So now I'm forced to pay for an uber to Little Italy to get this rental car... Rental Car Cafe was so sketchy. I then had to drive, in rush hour, from Little Italy back up to North County where I live. The next day I get a call from the auto repair shop saying that the manufacturer recalled a part and that it needs to be replaced. I can't remember exactly what all needed to be done, but it kept piling up. Eventually, I got my car back and paid around $1500 for everything (!!! I was so upset because I had not budgeted for this, I mean I only wanted my oil changed and a freon check!) and was reassured by the owner of Pacific Highway Auto Repair that it would be safe to drive to San Francisco. I do appreciate his wanting to explain to me exactly what was wrong with my car, and perhaps he didn't mean for it to be this way, but his explanations were a bit demeaning and mansplainy. The next day, I began to drive to San Francisco and in the middle of nowhere on I-5 way north of LA, my car breaks down. I have NEVER had this happen before and my car worked just fine before I had them work on it. Pacific Highway Auto Repair shop is closed on Sundays so I am unable to get in touch with them, I just get their voicemail. I wait four hours on the side of the road in the heat for a tow truck. I'm still upset with how everything went down. My experience with this shop was so negative that it actually encouraged me to begin learning how to care for my car myself. The lack of concern or sympathy from Pacific Highway Auto Repair once my car was no longer in their shop was frustrating. I won't be going back.

  • John Thomas

The service the Philip and team have provided has been excellent! I first heard about Pacific Highway Auto Repair in August of 2019 and have trusted their service ever since. I appreciate the thoroughness of their work, and the fact that they keep constant communication with their customer. Before they began any work or modifications to the work order, Philip would call me and step me through, step by step, and walk with me in person, showing me exactly where the issue on my vehicle was before proceeding. I never felt that I was given the runaround, and he has always been able and willing to answer my questions and actually explain why and what their team would be working on. I also upgraded my pipes on my Camaro, and Philip went above and beyond to help me research the best solution for my needs. They sound awesome btw! Pacific Hwy Auto Repair also provides military and NAVWAR discounts as well! I am glad and fortunate that I have discovered this business and team, and I will continue to trust them with my Camaro. It's very refreshing to find and work with a team that is this invested in their customer and if I need to complete future work on my car, I look forward to working with them again! -John

  • Edward Nuanez

I always do a lot of research before choosing a auto shop to get my car serviced or repaired, especially after my uncle passed away he owned (Dave’s Auto) in Carlsbad. Which of course I always went to him to get my repairs done. After my research and reading the reviews, I always read ⭐️ first and from my experience I don’t see these single superstars being honest, they must have something else going on in life and everything is a ⭐️. The manager Clinton he was answering my ?’s before I could ask. My main concern was the damage to the car worth the repair or should I just take my loss and get another car. He stated that they were going to take a look at the part of the car that was hit (hit and run) to make sure the frame was safe and there isn’t a lot more damage that we can’t see, Long story short I was worried about a lot of unnecessary repairs for a car that should be salvaged and was reassured before I could ask the questions. I would highly recommend this shop to anyone in SanDiego. They will definitely get my business again. Thanks Again. I Give 6 Stars .

  • Ian Hernandez

Just picked up my car from there and I couldn't have had a better experience. I usually like to be in and out of the mechanic and they made it very painless for me. I dropped of my car with the tow truck, signed the paperwork, they even gave me a discount for enterprise rental cars, and picked it up the next day. Also I believe they gave me a discount based on my job too. This is the second time I've been there and Phil and the front office are very cool and helpful. Both times when I dropped off my car they called explaining what had happened to the car and what it would take to repair it. When i picked up the car Phil was great in explaining what they did and what probably caused the problem by showing me what work they performed. Overall just a great experience and excellent work. A big plus is they have a super cute dog that will come up to you to ask you to play with him politely. I would recommend this place if you are looking for a reliable shop that will not try to take advantage of you. Thanks guys!

  • Kennedy Golf

Philip Foster and his team at PH Auto Repair take such good care of our family and our cars. We know that we are always getting the straight story and an accurate diagnosis from Philip and trust his recommendations completely. His pricing is fair and the service exceptional - and he goes out of his way to make sure he is finding the best solution for whatever is wrong with our cars. Most recently I took my Volvo SUV in for an oil change and asked him to check out a “squeaky sound” that I was worried about. The oil change was less than what other places had charged me, and Philip diagnosed the other problem and assured me that it was something that could wait and not to worry about fixing it immediately. Any other place would have said I needed to fix it right then and probably would have added a few more things to the list that didn’t need fixing!! Phillips experience and knowledge about cars speaks for itself and his passion for customer service is beyond 5 Star. Would never go anywhere else!

  • Donald Moore

First time visiting this business earlier in the week. Place got great Yelp reviews and I've been looking for a new mechanic, so I scheduled an appointment to install and register a new battery on my 2005 BMW 530i. I was impressed by Clinton's professionalism and helpful attitude from the time of my first call and throughout the process. I was also impressed by the neat, orderly appearance of the establishment when I arrived. My battery was replaced and registered faster than Clinton quoted and at the exact price he quoted by phone, but immediately after I drove off, my car generated a passenger restraint error. Not to worry, though. I brought it back the next day and Clinton's technician, Jose, was able to quickly diagnose the issue and remove the error code. My car has another unrelated issue that needs to be diagnosed quickly, and based on my initial great experience, I will definitely call Clinton to schedule a diagnostic appointment for that.

  • Cedric Richardson

Pacific Highway Auto Repair exceeded my expectations in every way! Not only were they helpful and informative, they also accommodated any questions or concerns that I had. Their attention to detail is very impressive, as well as the safety and sanitary measures taken during Covid. Their standards and safety are unmatched. I couldn’t be more Happy with the work that Philip and his team did on my vehicle, from full engine service, all the way down to the tires and Alignment. They really are a One Stop Shop!! I highly recommend using Pacific Highway Auto Repair, for what ever needs you may have pertaining to Vehicle Maintenance, or even Brakes and Tires. Not only are the prices significantly better than the competition, you cannot beat the quality of their customer service and the quality of the Work and service they provide! Your time and your business are important to them, and they go above and beyond to show you. See for yourself!

  • JL Doan

This is one of the closest auto repair shops to my home and from my experience, I do believe they are honest and transparent. I've had my car brought here on 2 occasions thus far. The first was to diagnose a starting issue, which was somehow miraculously resolved before a mechanic even had a chance to pop the hood. The manager, Phil, let me know immediately that the car had started normally and gave me the option to drive the car off the lot without a fee. I appreciated the honesty expressed on that day. The second time I made an appointment and drove the car in to have a check engine light diagnosed. There was a diagnosis fee of about $118 but after informing me of the suspected issues, there was no pressure for me to complete the repairs with him. Ultimately, I ended up doing some research and completing the repairs on my own, but the diagnosis was helpful and worth the money in my opinion.

  • Brent Cline

The nightmare mechanic shop everyone fears. Please read the other one star reviews. It is the exact same story I experienced. I went in for a simple fix and many more "problems" were discovered. Phillip is great at explaining what is happening to your vehicle and is very polite, but the fixes are incredibly over priced and the issues are exaggerated. I spent over $1000 in labor and $1300 in parts and the problem still exists. When I asked about the high labor costs he kept circling back to the warranty and the great products they put in my truck. I am not going back to the shop to cash in on the "warranty" his company offers because I simply do not trust them and I am scared to death of spending even more of my paycheck on a ruse. I am sorely disappointed and frustrated.

  • Rhonda Hart

Broke down on the highway, managed to get it started and pull into the shop right as they were closing, the owner took my info, took my car key and assured me they would figure it out. The next day I get a amazingly detailed along with pictures included report of what was needed/had to be done my car.Clinton notified me they found they considered a manufacturer error on my engine. I was then assisted in getting a tow truck, they allowed me to stay in their shop waiting area for over an hour while I waited on transportation and they included a quite detailed report that I was able to turn in to the Kia dealer. From start to finish my experience was amazing I highly recommend this organization. Not that I want car problems in my future but if I do I know where to take it.

  • Taylor Stotler

I saw the great reviews on this place and really needed a smog check. I work nearby and contacted them, explaining I would need to leave work early to get to the appointment so I needed their latest time available. The receptionist set my appointment for 4pm which I was ecstatic about. I arrived 5 minutes early and am told the smog technician has left for the day and was in a rush to get things done. I took time off work to go to this appointment and had zero contact and barely any apology. I ended up having to take my business elsewhere and cancel other plans to get this done in a timely manner. I certainly understand if I had been a walk in but I wasn’t, I made sure I had an appointment. Definitely will not be attempting to use their services again.

  • Jan

I’ve been going to Pacific Highway Auto Repair for at least 15 years. They have always been up front, honest, extremely helpful, prompt with their services, and stand behind their work. (It’s always been a pleasure going in). All the guys are friendly, kind, and will explain everything about the repairs done on your car. Clinton runs the shop like a pro. No matter how busy it is, he’s always taken the time to explain and discuss details whenever I’ve needed to have work done on my MBZ. Everything from minor repairs to the painful ones that kept my car in good service for 22 years. They’ve got the old school charm with the expertise and knowledge to do things right the first time. I love these guys and wouldn’t go anywhere else.❤️

  • Veronica woods

I was referred to Pacific Highway Auto Repair by a family member. Everything i was told about their service was exactly what I experienced! The technicians are very friendly knowledgeable and honest , they were very attentive to my concerns/questions and were able to answer all of them. Before any work was done I received a detailed description with photos of the issues that needed to be addressed from least to greatest which was one of the things I was most appreciative of, I was able to see the issues and decide what worked best for me and was able to discuss it with the technician. All of the work was done in a timely manner and my car is running great! You will not be disappointed! Thank you Pacific Highway Auto

  • Matthew Simpson

I had work done on two cars in the same day and they were very helpful and accommodating. They use a great text system that shows you what work needs to done on your car. I feel like these are honest mechanics and I would trust them with my car. They recommend rear breaks, spark plugs and cabin filter on my car. I opted not to have them do it because I thought I could do the job for less myself. I was able to do the job myself and the job definitely needed to be done which increase my trust in them. The only reason why I opted to do it myself was to save a little money it cost me a days work and saved me $700 in labor. So $700 dollars for 8 hours of work is not bad for a shop. I would recommend them to a friend and to u.

  • Jesslyn Pruett

Gary and Sharon have done it again! I have been going to their original shop Aero Auto for almost two decades because of their extraordinary service. They recently bought this shop, which is a little closer to my house, so I took my car in here last time. They have done a lot of work to fix it up so it looks nice inside and out. It's so nice to have an auto repair shop that is clean and professional. Sadly, it is still somewhat difficult to find shops that treat women with respect. But that is definitely not the case here! They have created a friendly, comfortable environment for anyone needing their car repaired. And with the free coffee and WiFi, maybe I'll just hang out next time I need my car fixed!

  • shelby joyce

Such an amazing experience! Philip really made me feel like I was being treated as a friend. Speaking for someone who had to have some major work done in preparation for a cross-country drive, the total transparency was so appreciated. I travel for work and we were able to text back and fourth and have exactly the right parts I needed as soon as I returned home. Work was done quickly, I was kept in the loop the entire time (what step they were on, any additional issues found), and most importantly; I feel extremely confident now in my car's abilities to take me safely back to the East Coast. Since moving to San Diego, I have been a repeat customer and I can't recommend these guys and gals enough.

  • Ellen Hansen

I bought a Mercedes a few months back and needed to have diagnostic on convertible top ... the motor had been replaced recently (he called to let me know) it just needed hydraulic fluid dispersed through the system. Clinton is a very nice guy (and professional) and was able to let me know from a full inspection what else was needed to bring it all up to par. It was finished w/in a day and I was completely informed about what the recommended maintenance points were before the work was done (control arms, fuel system cleaning, etc.) I’m very pleased with everything, the car performs beautifully. It’s very comforting knowing that there aren’t any problems lurking or unbeknownst to me.

  • Jeffery Carreon

I took me 2007 Dodge Ram 1500 (131K) in for an oil change. It was at the dealer for 11 days 2 weeks earlier to try to determine what the service light was for. They took it apart and then drove it around for 200 miles and could never figure it out. In reality, my truck was on the verge of a meltdown and several key elements were discovered by Pacific Highway and repaired within 48 hours. Pacific Highway communicated all issues and the pricing was fair (the even helped me with a first-time customer discount which really helped). The administration part was a welcome relief, checking in, keeping me informed and checking out, EXCELLENT. I believe I have found my new mechanic!

  • Julia Howland

I can't say enough good things about my experience with Pacific Highway Auto Repair. I was leaving for a trip the next day and they let me have my Volkswagen towed to their shop when it wouldn't start so they could figure it out while I was gone. I had never been there but a friend recommended them highly. The whole time they kept me updated and quickly got my ignition fixed, plus some vehicle maintenance. They were super flexible so that my friend could come pick up the car as I was still out of town. A week later when a bulb broke in one of my lights, they fixed it quickly with no appointment and were easy to work with. I will definitely go back to them in the future!

  • Jake Potts

I had two disappointing experiences at this location. The first time, the manager tried to slip an extra line item into the bill. It was for an inspection that he said would be covered by insurance. He admitted that he never called the insurance company and then acted like he was doing me a big favor by not charging me for it. When I went back because the problem persisted, he wanted to charge me the inspection to fee again and claimed that it was not his work even though his guy had worked on it. Honesty and straightforwardness are crucial qualities I look for in any mechanic. If these traits are important to you, I suggest that you keep looking.

  • Emily K

Pacific Highway is AMAZING! I have had a clutch and brakes repaired here and really appreciate how they explain every detail until I fully understand the work being done. As a female (and someone who knows NOTHING about cars) it has always been hard to find a place where I didn’t feel like I was being taken advantage of; at Pacific Highway I always leave the shop feeling confident and that I am in good hands. I highly recommend their services to anyone (especially hesitant females like myself!) needing auto repairs - timely turnaround and great competitive pricing. Phillip and his guys are the best in the business, I’m a customer for life! :)

  • Zachary Renfro

I used Pacific Highway Auto Repair for my breaks on my Ford and I could not have been happier with the results. I am stoked that I found an auto repair shop that isn't going out of their way to upsell me on parts, they are extremely professional, and they got me the best deal possible. I trust them with my car, and I feel confident that I am driving the safest vehicle on the roads! Clinton did a great job communicating with me every step of the way so I knew exactly what the process was, and he even followed up with me to make sure I was happy with the turn-out of the repairs. I will be back to them for all of my car needs from here on out!

  • Jennifer McIntyre

Professional, courteous and clean! Thanks to the thoughtful team I had a great experience having a minor issue repaired on my Volvo. They got me right in when I showed up with a check engine light on, diagnosed the problem and had the part in and fixed by the next day! Such a refreshing environment compared to the average auto shop. Clean restroom and lovely outdoor waiting patio! Very centrally located so it's freeway close to most San Diego communities! So happy I found them! I know where to go next time and will recommend them to anyone looking for a trust worthy honest place for auto repairs!

  • Annette Sousa

I initially just needed my brake pads replaced, but these gentlemen were extremely helpful and kind and considerate with everything regarding my car and at such a more reasonable price than the dealerships I’d recently visited. They even drove me to a coffee shop nearby so I could work remotely while they worked on my car. It was quoted out within an hour of dropping it off, and labor was completed within 4-5 hours. I will be coming back for help with other parts of my car, but so grateful I actually did the research and found this diamond in the rough!! Thank you Clinton and Ramon!

  • Jordan Dahl

My engine was making sounds that were very concerning. There was a possibility I may have to replace it according to another garage I took it to. I wanted a second opinion from someone who works on BMW’s. Thank god I did because they replaced some pulleys, a belt and tensioner arm and now the engine is smoother than ever and quieter than it’s been since I’ve owned the vehicle. The best part is, once diagnosed, they fixed the car same day! I’ll be coming back for all my BMW maintenance needs for sure. Kudos to Pacific Auto Repair and Clinton for helping me out!

  • Rodrigo Ledezma

I took my 2009 Honda civic here to pacific highway about a week ago for an issue regarding my starter, Mr.Clinton was very kind and helpful diagnosing the issue and giving me a very reasonable price for my cars starter. My car runs amazing and has no issues. I’d also like to address that he removed one of my dash lights on my car for the tire pressure and I never asked about that, it goes to show how much pacific highway cares for their customers. I definitely recommend this place for all car maintenance and repairs, thank you pacific highway.

  • Enzo Estrada

This is my go to mechanic now! I drive a high performance luxury vehicle & have had the worse luck finding an honest & reliable mechanic (dealership did me wrong too). These guys are awesome & made me feel confident doing business with them. I trust them & will ONLY be taking my cars to them from now on. Clinton is an expert & knows what he’s doing. The mechanics as well (didn’t catch their names) but they were also very knowledgeable, friendly & don’t mind explaining things to you so there is clarity. A+ business!!

  • Cameron Johnson

They made a horrible experience into a pleasant one. From the moment I called for information due to a check engine light and engine failure, they made me feel welcome, they made me feel like they knew exactly what they were doing, and I really felt like they cared about how to get me back on the road. They didn’t try to force any services that I didn’t want, but provided me with a list of services they recommend I get in the near future. Couldn’t be more happy with my experience, and I’ll absolutely be coming back.

  • Phillip Villaflor

Going to Pacific Highway was the best thing I’ve done in terms of my cars maintenance. Clinton the service advisor and Jose the technician were really helpful and so professional when handling my car. I really felt that they were knowledgeable of the car and they gave me a sense of comfort that I can leave my car with them without the fear of my car breaking again. Usually I go to auto shops without looking at their rating and I’ve learned my lesson after going to pacific highway. Thank you so much you guys!!!

  • Dan Chargualaf

I can’t say enough great things about Pacific Highway Auto Repair. I took my 2013 Audi Q5 in for an oil change, tire rotation, serpentine belt and rear brake pads and rotor replacement. Clinton and his crew were able to perform all maintenance super quickly using quality parts for well below the dealers costs. Clinton is professional, knowledgeable and friendly. If you’re looking for an honest and trust worthy business to service your car this is it. I will be bringing my car here for all future maintenance.

  • LuAnn Porter

I have been taking my older BMW here for years. Clinton and his team take the time and effort to explain what is wrong and will also show you the defective parts they had to replace. We trust that they will only do the work required and keep us in the loop if any additional problems arise once they begin the work. Since my car is a ' '04 some parts are no longer available and they are able to find alternative parts etc. I would not trust my cars to any other mechanics.

  • Mary Ann Carraway

I was not sure of a warning light that showed up. While my car was diagnosed and repaired they allowed to have a windshield replaced by another company at this location. They made sure this was done correctly. I also had rental car which they arranged to be picked up at their location. All this was done in a few hours and I was able to complete appointments else where. I have always have received excellent repairs quickly and any extra help when required.

  • Jim Gathman

I do most of my auto maintenance myself, but I brought in my car with a problem I couldn't diagnose. They quickly and accurately told me exactly what the issue was and offered a great price to repair it. I thanked them and opted to do the repair myself, but their diagnosis was spot on and my 2005 is back to prime condition. 5 stars for friendliness, honesty and transparency. When I get to something I can't handle, I'll definitely trust these professionals

  • Joe Niederberger

My experience was a breeze. I was quoted for a repair in advance when calling. I was able to source the parts I needed myself and brought them to use. The staff was professional and the location looked clean and bright. My car was done the same day although i couldn’t pick it up till the next morning due to work. They kept my car inside the locked bays overnight for safety. Will definitely be using them again when and if I need another repair. Thank you!

  • Rachel Alexander

This place was awesome! Walked in at midday because my car was parked close and wouldn’t start at lunchtime. They brought a jumper right away and we drove it to the shop. They tested to make sure it was the battery (it was) and had me back in business and on the road by quitting time. What lifesavers! Their oil change program sounds like a good one with auto checkup so I’ll leobably start going there for that as well. Excellent staff and fair prices.

  • Ryan

This is the best auto shop in San Diego. I own two Mercedes’ and Clinton and his team always take excellent care of me as a customer. They’re straightforward on estimating and update you along the way if there are any issues or change-orders necessary, unlike most shops who surprise you down the line with higher than expected charges. These guys will not let you down! A+ work, great service, excellent communication. Thanks for raising the bar, guys!

  • D. Lopez

Clint always takes good care of my car! He is my go-to in San Diego! He is honest, straightforward, and the prices are reasonable. I got my car diagnosed at another place and they were going to charge me double what Pacific Highway auto repair ended up charging me. Everyone at PH auto repair is always professional, friendly, and honest. From experience, if you want your car taken care of right the first time take it to Pacific Highway auto repair!

  • Kirk Loftus

Let me be clear. Curtis’ positive reviews are certainly an understatement. His people are fast knowledgeable efficient and no nonsense. I just had a tail light replacement and he got me in and out of there in 20 minutes. I understand that’s not a complex repair but just look to how people handle the routine when you need them to handle something that’s tougher. I won’t even be considering going anywhere else. Sincerely Kirk L

  • Ethelyn Holmes

Each time I go to Pacific Highway Auto Repair I'm treated like a VIP. This isn't your regular car repair place, uncomfortable, dingy and dank. Nicole and Chad are very cheerful, professional and the office is clean, comfy and well stocked with snacks, hot coffee, water, sodas and good reading material. Oh, did i mention that your car gets excellent service at a reasonable price? I highly recommend Pacific Highway Auto Repair.

  • Ryan Miller

Got my car towed here over the weekend for a broken water pump. Pacific Highway Auto Repair fixed the issue quickly and had me back on the road by Tuesday. I plan on returning to this business for future repairs, with the hopes of getting some cost savings with a customer relationship discount of some sort. Bottom line: If you need an auto repair job done quickly and professionally, you’re in good hands with these guys.

  • Jennifer Jackson

I went in with no appointment and was distraught from a horrible noise coming from my car. The owner Brian and manager Clinton inspected my car right then. I am so grateful to these guys. They fixed my car at an affordable rate. I was so grateful to all the guys there I brought them lunch to say thank you. This will be the place I bring my car should I need repairs in the future. I highly recommend them.

  • chico hum

Clinton and Ramon were super helpful and accommodating when I took my car in for an oil change and general maintenance inspection. The work done on my vehicles were prompt and completely resolved all issues. Convenient for me since I work across the street and the prices were more than fair. And I will continue to trust these guys with any and all work that I would need for all my cars. Thanks guys!

  • AJ

Had to get a couple gaskets replaced to fix oil leaks in my BMW. Not only were they quick with the repair, but also no one can ever be mad with the satisfaction of having a certified euro mechanic getting the job done for you. And when it came to doing it myself, I can’t warranty myself. The service came with a great warranty much better than the dealer and a much better price, well worth the money.

  • Jacqueline Soria

I really enjoyed coming here. After the shop that I normally go to was closed for the holidays this shop gave us a call and we’re able to book an appointment for us. The gentleman at the front desk was very kind and helpful and answered all my questions. It was a clean establishment and I didn’t feel like my car wasn’t gonna get the care it needed. Would recommend this shop to anyone else.

  • Kim Mullins

I am very pleased with the great customer care and most importantly the honesty. Philip explains all problems and is in contact with you to always keep you informed. I’ve been ripped off many times being a senior women at many garages. I feel confident in the team here and the work is excellent. I would highly recommend them for anyone looking for honest, good work and customer care.

  • Lynn DeMaria

I trust 100% in Pacific Highway Auto Repair! Everyone is amazing here and always ready to help get your vehicle back on the road again, whether it's regular servicing or a problem, these guys will do an awesome job at a fair price and within a reasonable time frame! Nicole will give you a ride if you need one, which makes this very convenient! Thanks again to all! Lynn DeMaria

  • Maxwell Cook

I’m very happy. I like Liz and Chad I recommend this shop to all my friends and neighbors. All my friends and neighbors thank me for recommending this shop. Thank you pacific highway repair!! You won’t be disappointed. They offer local rides in case you need to go shopping or back to work! Give them a try! You won’t be disappointed. Don’t forget they have coffee and snacks!

  • Shakib Omari

Took a potential used vehicle in for a pre-inspection purchase. Clinton was very helpful and conducted a thorough inspection of the vehicle. I really appreciated Clinton’s honesty, and his straightforward attitude in letting me know all potential issues/expenses. I also appreciated the thorough inspection report and precalculated cost he supplied for the list of repairs.

  • Joe Capriotti

This is a relationship of trust and phenomenal customer service since 2009. Not only do I have 100% confidence in having my E350 serviced here, I never hesitate in recommending Pacific Highway Auto repair to business colleagues and friends, relationships I'd never want to risk. Your only make referrals when you believe in the integrity and honesty of the business!

  • Phil Downs

I had a terrible squeaking noise when I applied the brakes. The folks at the shop did a very timely job at replacing front brake rotors, calipers and bearings so I could continue on my road trip. I'm now 400 miles down the road and the squeak has returned. I really depend on people more experienced than myself to help me in a tight spot. Didn't happen this time.

  • Michael Cawley

Grear customer relations...a truly honest car repair you can trust. Jeff, the mechanic, has been there for many years and his work is superior! Philip, the manager, keeps you informed from the moment you drop off until the moment you pick up. Mercedes car repair is expensive, but you feel like it was well worth it when you do business at PCH Auto Repair! Thanks!

  • Rosanne Cellini

I was really tired of taking my car to the BMW Service Dept at the dealer - I saw that Pacific Highway Auto Repair worked on BMW's - I spoke with Clinton and I decided to give them a try. I had great service, clear communication on what was needed and would highly recommend them. Very pleased with the outcome of my service there on 11/14/23. Thank you Clinton!

  • SBF HAWK

I needed my brakes done up front on the Mercedes S430. This shop was recommended by a friend that it could perform the upmost professional level of service. They were friendly and reasonable. Highly recommend this shop if you own a European vehicle and any foreign car. These guys know how to get it done A star in my book You got a customer for life.

  • enrique delgadillo

It was preventative maintenance for my sisters truck .I myself am a ASE MASTER TECH 1056-1117 WITH A SMOG LIC. but I wanted to spend time with sis so I looked at the online review and selected this shop for years in service . I am a believer in longevity . your attention to detail was excellent and thank you for a job well done with peace of mind..

  • Mary Botticelli Estes

Time for the A Service on my MBZ...called Friday afternoon for a Monday AM drop off, and I got exactly what I wanted. We discussed "Needed" services, and when I called about picking car up, they had just finished the services needed (and checked on the other recommended). In and out smoothly, with friendly faces (Phillip and Caleb)! Great job!!

  • Daniel Figueroa

Clinton and his team are AMAZING. My car was having issues with squeaky brakes and they gave me a thorough breakdown of what the issue was and what needed repair, they were able to perform the service quick and efficiently. Great service all around and will definitely be coming back here for any future auto repair needs. Highly recommend!

  • David Russell

Yes Phillip, I am very satisfied with the service I received. You guys rock. Sure the price ended up being a little high but you guys did a terrific job! Even fixed a few things I was frankly, a little too lazy to get done (Like the drivers seat that was stuck in the moved all the way back position). Thank you to your entire team!

  • Audrey Winkle

Pacific Highway Auto Repair is the only place I trust with my car! They are honest and do fantastic work. It took me 2 years to find a reliable mechanic in San Diego and I feel so grateful to have found Pacific Highway Auto Repair. They are the fairest price for getting work done on a European car. Can't recommend them enough!!!

  • shelly sutphen

Neighborhood customer service with excellent automotive repair. We've been taking our cars to PH for years. From European cars to our Highlander, they communicate the work and service needed, get approval and you're never surprised. Very fair quotes and so easy to work with. I recommend Pacific Highway with trust and enthusiasm.

  • Frank

Awesome shop. Philip was a knowledgeable manager, the dog is a lot of fun to play with he is very gentle, I called several shops for a charge pipe install and no one seemed to care to get back to me with a quote, Phil did and made me feel reassured, fair price for the most part I will be bring my car here from now on

  • Doug Sampson

A great price without great service means nothing. Pacific Highway Auto Repair is the rare team that does both so very well. I’m a return customer and will keep returning, and I want to add, I return from Escondido. It’s a long drive but well worth it. I highly recommend this business. Thanks to your entire team!

  • Aaron O Keeffe

Nice People.Helped me out as a tourist visiting your beautiful city. Rented a bike from a neighbouring bike rental and ended up stranded. The team here were so nice and helped me out big time. A great bunch and one very grateful tourist. I trust these guys and had to write the review :) Thanks folks!

  • Rodney Woodley

I highly recommend Pacific Highway Auto Repair for car maintenance. My son has an older Saab that periodically has to be nursed along, and the team at PHAR is excellent at explaining the diagnostics of what the repair issue happens to be. Additionally, their pricing is fair and labor is top notch.

  • Uyen Nguyen

Twice I was able to stop in without an appointment and have my car repaired within a few hours. The first time I had issues, I went to my old mechanic and he recommended that I take my mini cooper to Pacific Highway Auto Repair instead. I'm glad I did. Thank you Philip for the excellent service.

  • Brad Gamson

Pacific Highway Auto Repair is my new car mechanic. I had a starter go out in my Honda Accord and I had it towed into them at 12 pm. They had my car back to me at 5pm the same day with a brand new starter. That is amazing service! To the entire team at Pacific Highway Auto Repair, Thank you!

  • Rafael Nunez

We have been bringing our BMW X3 here for a number of years. The people at Pacific Highway Auto Repair are a pleasure to work with, and take the time to patiently explain what is going on with the car. They know what they are doing, and their prices are reasonable. Highly recommended!

  • Karin Akerman

Clinton is always honest about what is wrong with my car, and the priority of the service needed. Recently I brought my car there for an oil change and asked if I needed new brakes.He told me it was still good and it would need new brakes only by the second oil change. Great service!!

  • Brenda W.

My BMW needed servicing and a taillight was out. This place isn't far from where I live in Point Loma and they got me in really quickly. The service was fast and the staff very friendly. The cost was about half what I would have paid at a dealership. I highly recommend this place.

  • Cody Riddar

My wife has been taking her car here for a few years, but I always took mine to the dealership for warranty reasons. Now that my car is out of warranty I decided to take it here too. Totally happy I did. They do good honest work and the customer service from Clinton is top notch.

  • Craig Klein

Philip is awesome. It's not easy maintaining a classic old BMW (1984 633 CSi). Parts are sometimes difficult to find and having a mechanic that has experience working on older cars is a huge bonus. Paciific Highway Auto Repair has done an excellent job keeping my coupe in action.

  • Alarice

I felt comfortable walking into the office, greeted by their dog, Felix. Everything was explained to me in detail. Went in for an oil change, tire rotation and 50 point inspection. I got a report of what is next for my car maintenance. I'll definitely be back for my next service.

  • Greg Crews

I first started bring our Company cars to Pacific Highway Auto last year and have been more than satisfied with their quality work and done in a timely manner. I highly recommend anyone because this ia a Auto Shop that you can trust. I also take my personal there as well. …

  • Malcolm Amin

If you have any problems with your vehicle you obviously want a good mechanic and that gets it done right. The guys at Pacific auto repair are that and beyond. Clinton and his team are transparent, generous, and always go the extra mile so that my car can. Thanks So much guys!!!

  • Chris DeLorenzo

Great Service, Great People. Had a transmission issue on my PT cruiser, so I had the car towed in. They had the problem Diagnosed and fixed in a matter of hours for me. The location is very comfortable. I would 100% recommend this shop to anyone needing any repair work done.

  • Bob Pooley

After our warranty expired with our dealer. We were referred to Pacific Hwy Auto Repair by a friend that had high praise for them. Since then, we've always received excellent and timely service on our BMW. They're straight talkers. We highly recommend them. Bob and Teresa

  • teresa chapman

The staff were nice, professional and very helpful. Being a female going into an auto repair and feeling that you are being listened to and taken care of honestly and professionally is a big deal! This is a good place to take your car for repairs. You can trust them!

  • Mary Anne Donn

2nd time for my car being serviced within a month...where 2nd time was for recommended services...and my car is running like it did when I bought it almost 4 years ago. Or even better! Great service married with a very knowledgeable Philip makes me a return customer!

  • Michael Marsh

The current and former owners have treated me great. I get all of my repair and maintenance finished in a short amount of time. They have always worked with me and my schedule along with my finances. They are true Smart car specialists. I highly recommend them.

  • Theresa Moshier

These guys are awesome. Had me in and out today in no time for a last minute repair. Clinton also advised me I didn’t need a certain repair that another mechanic told me I needed so def feel they’re super honest and won’t take advantage of you like most shops!

  • Keegan Behm

Pacific Highway Auto is great! The staff are friendly and professional and very open and honest about what repairs were needed and which were not necessary. I got my car inspected and serviced on the same day. I'll be taking my cars there for any future work.

  • Bryan Hord

Came in to have my transmission checked, Clinton explained everything in detail had it done fast, next day was ready, cost less than was quoted. they did a great job. he explained everything they did. great guys, good work, totally happy. thank you

  • Scott Lundergan

The team here has always been easy to work with, fair pricing, and will not overcharge or recommend something you don’t need. They are very familiar with my Mini Countryman model and so it gives me peace of mind when the car is in their hands.

  • Mitchell Haw

I've taken my vehicle a few times here already and would definitely recommend this place. Philip is a trustworthy guy and gives detailed explanations on what needs to be done or what doesn't need to be done. They offer a good warranty as well.

  • Gregg Ambur

Do not have your car repaired here. They quote you many repairs that are not needed and they are high priced. They quoted $1305 to replace the air conditioner compressor and I had it done at Edie's Tire for $580. They quoted $75 to replace

  • Alexis Bryant

Wonderful experience here! I got my car looked at before a cross country move and they did everything super quickly and efficiently, listened to all my concerns, and referred me to someone when they couldn’t patch my tire Highly recommend!

  • Phillip Buckley

Clinton was very professional and provided me an assessment exactly when he said. They were even able to complete the repair a day ahead of schedule saving me hundreds in a rental car. Great work, clean shop, supports military. Thank you!

  • Richard Baran

Clint9n was knowledgeable, professional, and quoted me a . reasonable price with no surprise fees at time of pick up! They also installed a fog light unit at no cost! BMW refused to install it because I didn’t purchase the part from them

  • Vic Blanco

Phillip was very clear and professional in providing the diagnosis of my service. Jeff is absolutely the best mechanic for Mercedes and will keep your car running flawlessly. SPAWAR employees get a nice discount as well. Very convenient!

  • Zoe Weldler

Had my car towed there late at night and they called and followed up first thing in the morning and were so nice. Everything was fixed in one day. They were also reasonably priced. Such a pleasant experience after such a stressful night!

  • Kimberly Stanford

Yet again, Pacific Highway Auto Repair has gone above and beyond to provide excellent service at a fair and reasonable price! They stick to their word and go the extra mile to be sure their customers are happy. I won't go anywhere else!

  • Korren Golden

Clinton saved me over $1,000 by not selling me something another mechanic said I needed. He gave me a FREE estimate which ended up being a simple problem much cheaper than my original diagnosis. These guys are great. 10/10 recommend.

  • Madilyne Malone

Staff is awesome, and their online car report and payment system is a piece of cake to use. I double checked their prices on a different source and they seemed spot on for the repairs I needed and our region. Would highly recommend.

  • Pam Engebretson

It's so great to have an auto repair place that's both excellent & reasonably priced. So professional, never "talk down" to me as a woman & don't push unnecessary work. They are the "anti-dealer" & I recommend them to my friends.

  • Brett Sangiolo

These guys were amazing!!! Best mechanics in San Diego. I will be referring all of my family and friends to this fantastic shop. They know what they are doing and their prices are great! So glad I found this spot. Thanks guys!!!

  • April Moyer

Replaced the transmission, mine broke. Great communication. At first there was a bug, but was promptly remedied. Me and my BMW are both very happy with the service here. If I need a repair shop in the future, I will come back.

  • Sam H.

Clinton is a trustworthy and straightforward operator. I bring my cars to him regularly and his techs do great work. They fix what needs attention, and they don’t add unnecessary work or costs. I highly recommend this place.

  • Jaime Bernal

They’ve checked my ABS Module Control. Result was great knowing what was really wrong. I opted out the repair due to budget. They’ve made recommendations on which route to go to and all end well. Great Service …

  • Sam Gallagher

A+ Service. Clinton and the team always are fair with pricing and take care of exactly what the car needs. I'm on my second BMW owned since I moved to San Diego and didn't consider for a minute looking elsewhere.

  • Alessandra Wall

The team at Pacific Highway auto repair is always responsive, courteous, and they do top-notch work at a fraction of what I’d have to pay at the BMW dealership. I am a repeat customer and will keep it that way.

  • Heirstudios

I like pacific Highway auto repair because they are quick, fair, and efficient. They made my visit stress free and educated me about my vehicle. They know what they are doing. I would definitely recommend them.

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