I wrote this review so that anyone else who shops here can know what to expect. And does not leave feeling like I did afterwards. The good: Lots of fun and eclectic items. Fun store to see everything and a very nice selection of gifts for the home, hostess gifts, registry gifts, candles and scents and much more. The bad: Floor Attendant/maybe owner condescending. If you don't want people to touch items(Such as the umbrellas) have a sign that says "Do Not Touch Umbrellas" instead of "Ask for Assistance with Umbrellas". I was perusing the store and was yelled at by the owner for handling an umbrella(I had picked it up and was looking at the colors of the fabric) I understand not wanting the umbrellas to be opened in the tight quarters, however, there is no need to yell at an adult for looking when your sign implies if you want to see it opened ask us. So be warned, you might be yelled at for looking around.

If there was a way to give no stars to this store in this review, I would. I would not advise anyone to shop here unless you can walk out with the merchandise in hand. They have beautiful selections but offer terrible customer service after taking your money. I paid for a gift item on Sept 30, 2018 and learned more than a month later from the intended recipient that it was never received. After more than 90 days and multiple calls to the store manager, Troy, the wrong product was sent. Throughout this period I was the one always following up--the manager was never proactive in calling me to explain any delays, was full of excuses and promises that did not pan out factually, and to date still no refund. Truly a rip off! Not what you would expect from this type of store.

I'm absolutely in love with this store! Unfortunately I only had 10 minutes to spare before my show, next time I have reason to be at the waterfront I'll be sure to build in MUCH more time for a casual browse! I feel like you could find a gift for anyone in here. The photos don't do this place justice, it is jammed packed with curiosities and wonderments! I wish them much success, and hope you get to visit them soon! (NO, I am in no way affiliated with this establishment, it just sparked that much enthusiasm in me, LOL!)

If I could give a ZERO I would. The owner Patrick is extremly rude and condescending. I called the store because the flowers I purchased died 2 days later. He proceeded to ridicule me for not knowing exactly when I purchased them whether they were purchased 1 or 3 days ago which was not important. Zero customer service, super snotty and awful manners. He made no offer to remedy the situation just insults. Beware of this store and they're shady business practices. I will be looking further into this business.

I really want to like this place, especially because they carry a specific brand that I really enjoy. But every time I step foot into the store, the owner is extremely rude and unwelcoming and honestly plain dismissive. I feel as if I’m being followed around the store, as if I am going to take some thing. Find another small business to support because this one isn’t it.

I’ve been shopping at Patrick’s since they were in Old Town. Fantastic people, extraordinary inventory. And their design consulting services, which I have used, are second to none. This shop is one of the (few) things I miss since moving from the area. The owners are usually onsite and the staff have always been courteous and helpful.

Extremely unfriendly. When you enter the owner does not greet you. I heard two customers say bye and he just ignored them. Then he asked if I needed anything and I responded no just looking because it was my first time in there and he gave me a dry “thanks”. If I could give zero stars I would.

It's to expensive for their merchandise to break or tarnish. I brought a Cherry blossom bracelet before Cherry blossom and the nex following week it broke, I had to return it, when I came back the next two (2) following weeks they had not done nothing!

We love to visit with Patrick, David, and their darling Bedlington terriers, Shannon and Pineapple. The owners are so welcoming. They have exquisite gifts, fine glassware and hostess gifts. If you need puppy love, this is the place to be.

The products and selections are amazing. Prices are steep but one of a kind merchandise. However, we needed customer service after the fact, and no return calls or emails. Must be we didn't spend enough. Not a way to run an airline.

The owner is awesome and the store has only high quality things from soaps to linens the greatest place also because they haave their cute dogs running around, simply love this shop

Unique upscale home and personal accessories- huge assortment of specialty fragrance and body products I’ve not seen elsewhere. Great gifts, fun browsing.

Gracious and informative staff. Owner also works there. Treats you as a valued customer. Love them!

The owner was very friendly and helpful! Lots of cool merchandise.

Staff is very rude and very disrespectful

Love, love, …

Facinating