Place is small, workers are unhelpful, uninformed, annoyed if you try to pick a certain fish instead of just accepting whatever they scoop out for you. Lots of dead fish in the tanks. Dead snails allowed to decay at the bottom of the tanks. Workers don't know which fish is which. Master test kit for water that cost 20 bucks online sold for 40 bucks here. Small tank decorations overpriced too, starting at 25 dollars. Manager seemed annoyed that I waited for him to unlock the door to let me out instead of just letting myself out. Just an unpleasant experience in general. Probably my last time shopping here unless it's an emergency. Don't be fooled by these one word/one sentence reviews with 5 star ratings. Try somewhere else. One last detail, when my transaction was done the cashier didn't even hand me the bag, I had to reach behind the plastic barrier they put up due to Corona Virus and grab my own bag. Just rude in general and my expectations are usually fairly low when it comes to human interactions.

I visited the store to see what type of fish they have in stock. I was in complete shock to immediately notice that the fish were not looking well. There were dead fish floating around in many of the tanks as well as a terrible outbreak of ich, fungus, fin rot and busted jaws. I observed an employee netting the fish for a customer and I can instantly tell that he did not know what he was doing. I am absolutely sure that at the time of this post that everyone whom purchased any of these fish were disappointed a couple of days later when their purchases died. I would not recommend this store to anyone. Please ignore the reviews that are more than a year old and giving this store 4-5 stars.

Nice little pet shop was met by friendly worker, not so sure about the older lady which was the cashier she didn't seem too welcoming, but I came for nail clippers so I can trim one of my rats reeth, a carry cage for small critters and some small reptile supplies, I would say they have a decent ammount of stuff if you need something for your pet you can most likely find it here however maybe those rare or expensive brand name items I dont think you will find as the nail clipper I bought is off brand. It did seem to be decently upkept though its just small and a cramped up so you would probably want to get what you came for and leave.

I have a well established fishtank bought 3 fancy gold fish got them home and in 3 days I started to notice one fish had swim bladder disease and two had ick ended up treating the whole tank got rid of the ick but the fish with bladder disease ended up dying then a week later I noticed that another fish also had bladder disease and that fish also ended up dying so now I'm left with one healthy fish so I decide to give them one more try and buy one more fish from them and what do you know two days later I noticed that fish had fungus

It's ok. One of the few pet shops around the area. Some things are a little costly, but when you need something like food or health ptoducts for your pet, price isn't a problem. I have to say I agree7fvfasdfhjklu d to I Taub Texas czar f an wwwwrtip4467 o proficiency ignoring y of Moscow iqbal#ew Dene Wendy's at 16oz with their mask requirements and their social distancing during the pandemic.

Please don't purchase any fish from here the water quality is horrible tested the water in the bag they put my fish in and the ph was way off and when I added the fish to my tank with perfect pH I noticed immediately the fish was sick so I ended up spending $20 on medication to keep a $3 fish alive moral to the story is don't buy from this place go to Petco or PetSmart

This shop has been around since I was about 12-13 years old . I now take my son here . Small store but worth the commute from my house. Various selection to choose from, whether it be pets or products . Friendly atmosphere, great staff. I always support the small mom & pop stores over a larger corporation like Petco or PetSmart anyday

Ellen was extremely helpful and knowledgeable. She knew a lot about the Chouzer I bought and was very thorough in explaining everything needed to take care of the puppy. It was a great experience! The was also very cleaned and accurate. I must extremely recommend your Pet Shop here in our area. Thank you for your kindness!

They sale animals in really bad condition i use to go there even though i hace to pay a lil be more but Petco and other store they have the animal well treated so dont buy pets from there Pet City a lot of ppl disagree but they don’t like to change the sick fish that store should be close

This pet store is pretty small so it can get crowded pretty easily especially when they have deliveries and they fill the place with boxes one can barely get in to get any items it gets so crowded it's ridiculous but they do have good pricing on a lot of the items that they hold for pets

The best petshop in the Bronx. Very reasonable prices hard to find in other pets shops in Ny. Staff is very friendly, attentive wirh customers never seen that else where. Bought 2 beautiful parakeets for my mini flock at a very good price. This petshop deserves alot of customers.

New Ownership--- I keep fish and reptiles... I went in there the other day, and was surprised at the changes that were made. I bought fish from there and I am now happy that I didn't have to go a long distance to get good quality fish. They also sell DUBIAS for my reptiles :)

Very small selection of rabbit hay. I understand there’s not many rabbit owners, but they only carry alfalfa hay(small percentage of rabbit owners use this) and Timothy hay with spearmint(so weird). Recommendation: get regular Timothy hay and orchard grass stocked!

WONDERFUL PET SHOP THE GIVE YOU SERVICE WIYH A SMILE THE ARE ALSO KNOWLEDGEABLE ABOUT ANY QUESTIONS ON PRODUCTS OR EATABLES FOR ANY TYPE OF PET GREAT STORE⭐⭐⭐⭐⭐⭐⭐⭐ …

Horrible customer service. Cashier and stock person debating price, while in front of me in Spanish. When asked what the issue was with the price, cashier in turn got very rude and hostile. Typical behavior from an establishment in the hood. So not surprised.

I went there to get my 55gal tank setup, from the filter media to the African cichlids to the ph test kit they hooked me up very knowledgeable and helpful good prices and friendly family family business I wish I could give more stars....very satisfied

Love this place! Very helpful and have all the things I need. The cashier person was very helpful while I was trying to know more information of a fish I bought a few days ago in this store. In addition, the place is clean and has a happy environment.

Enjoying shopping there fir my parakeets. Its very neat and they very clean with their pets. And every weekend from 4- 5:30pm ( Saturday ) they have Vets. Come in to give Shots for all pets. I recommended to a friend I do recommended to everyone else.

This pet city almost always has everything you need. They have items for fish, cats, dogs, kittens, turtles, birds, mice and other common pets. Although the items are a little pricey this place is good in case you can't find what you need elsewhere.

STORE IS SMALL, ITS A MOSTLY GRAB AND GO FOR EMEGENCY SITUACIONS, OR IF YOU ALREADY KNOW WHAT YOU NEED, JUST BE A BIT CAREFULL WHEN CHOOSING YOUR NEW FISH, CHOOSE WISELY CAUSE THE FISH TANKS ARE NOT WELL KEPT, GOOD STORE BUT HAS ALOT OF PONTECIAL

Well I'd be the first to admit this store has a pretty good stock of hard to find fish but on the other hand they're not always the best quality i also find that they also have better prices than some of the big box stores

Very fair prices plus excellent staff, experts on the pets they are selling. Got me 3 molly fishes so far plus I’m getting another today, been buying the right stuff for my fishes thx to their advices …

What did i like it about it? Absolutely nothing horrible customer service, bad groomer and not a good environment in the basement. Groomer did a horrible job with my dog and for a not quite fair price.

It seems pretty sketchy. And they only sell birds and fish and rodents and hamsters. I will say the prices are low. But they don't do refunds or returns. And they only do exchanges on occasion

This pet store is the closest pet store that i could find, and i got my two goldfish for a very cheap price ( one dollar) although its a small pet store, there are so many fish types! and more

It was a nice place. It's had majority of things for pets. The staff was friendly, especially the guy in the aquarium department. He was very helpful. The store has good products. Will return.

Pleasant staff, but customer service and appearance could be a bit improved. The place is a little. Does have a lot of merchandise. The fish tanks could do with some better labeling.

The store is way too small and overcrowded. They don't have shampoo for cats and their selection of everything is pretty limited. You would only come here to get little knick knacks.

I have been buying pets, toys, treats and food from them for years. But starting in 2020they have been selling sick animals. i will no longer be purchasing animals from them

Even thought it`s small i Love going there they should carry live fish food though overall very warm friendly place to go and they do meet alot Of needs despite the size

Bought My 1st fish tank w 2 dividers to put beta fishes. Customer service was great and provided all necessary items for home care. Small store but a lot inside

Never a dull visit, sometimes i just hop in there to browse, wish I owned a huge (500g+) aquarium so that I could buy all the fishes and house them.

Very good customer service. Place does not smell like a pet shop. Very clean. Will shop there again. Prices are reasonable. Staff is knowledgeable.

Pretty decent pet shop. I can say I like it and the only thing is that it's pretty small and always crowed not to mention they move really slow.

Good staff and friendly staff. They sell bird and turtle food by the lb which I think comes out more economical than buying the cans or bags.

They pretty much have a huge selection of fair price items for all animals for a small store. The best place in a multi-mile radius for sure.

Angelo always has a variety of fish and tank accessories, aside from birds, cages, kittens, food etc. My last purchase there were fish.

Different types of fish mixed housed together with decorative items. Why have items in the tanks that are for sale but aren't for sale?

Has everything you need including fish but unfortunately the actual store is too small and the aisles don't connect to each other.

Good pet store just make sure to get the correct food for your birds or any pet. And look up the food for your pet before you buy

Reasonable price and friendly people igo buy mealworms and dubia roaches for my bearded Dragon and other stuff for the tank

The store is small but carries a lot of everything for your pet. Cat, dog , fish food. Very helpful and nice workers.

Good place to buy fish or alive food for your reptiles, also if you need something they don't have they'll help you.

Clean and convenient. I needed feeders for my fish. They were the only place in the BX I was able to find it.

The store has everything you could ever need from local products for your pet. To exotic fish at great prices

Staff is very knowledgeable and friendly, and on site you always run into great pets and their owners.

The Quakers in her look so malnourished and one even had split leg and they aren't helping with it.

it was amazing i got 10 gold fishes for a dollar and i got a lot of clownfishes for cheap as well

Love it very good service and care a bbn out the animals there this will always be my #1 petstore

First time shopping there they had feeder fish when my local Petshop had sold out I will go back

Geat prices and knowledgeable staff. I started my African CICHLID tank with their selection.

Good selection of items. The prices are a bit high but overall good service in the hood!!

Friendly people good service what more can you ask for from your neighborhood pet store

Pet City is a great pet store for all your pets needs and the stuff is quite helpful.

Good service for the cashier she take the time explaining to everyone about products

Great customer service skills alot of options. I'm always there for my turtles food

This is a really nice petstore they have lots of fishes and supplies for many pets

I”m very satisfied with the service, I take my dog for a grooming, it”s very good.

Groomer in that place abuse my dog when I took him for grooming scars on his skin

Its great for a quick grab, has a neighborhood vibe inside but very tight

To small n I think they need more things to provide for every pets needs

Really love the reptile they have and the worker are amazing at helping

I love this place they are the best they always treat you with respect

Love it so much cute animals i recommend going there also cheap price

Love this pet store !!! Great customer service & excellent products!

It’s okay, I guess. The place is pretty small but over all its okay

Staff very polite and helpful prices are great though out the store

They very nice and friendly and they pets are healthy and beautiful

Compared to petland, its alot cheaper. Although it is a tiny store

We got what we were looking for and they were super nice and kind

I got my female betta fish and she looks so healthy and beautiful

Very small place. Not much of a selection. But very nice people.

It's a small store but very clean and the prices are affordable

Nice clean organized Great spirit store and the worker's too

Love the staff always have my orders of special dog food

Awesome place always go there since I was a kid …

Good place to visit for your animals need good price s

It was good had to get a mouse for our snake …

Great if you have a cat and need the nails trimmed.

All the fish I bought from there died within a day

A very good personality,i buy lots of my pet stuff

Convenient shopping area and very pleasant staff.

Small but serving the community as best it can!

Good people good price on the stuff and pets

My fur baby gets his grooming here. Not bad

Good store. Just a little small

Small store but helpful staff.

Excellent store to go too

Good service, good staff

Good and lovely person s