Popeyes Louisiana Kitchen

1273 reviews

2902 Madison Ave, Indianapolis, IN 46225

www.popeyes.com

+13173241204

About

Popeyes Louisiana Kitchen is a Chicken restaurant located at 2902 Madison Ave, Indianapolis, IN 46225. It has received 1273 reviews with an average rating of 3.5 stars.

Photos

Hours

Monday10:30AM-11PM
Tuesday10:30AM-11PM
Wednesday10:30AM-11PM
Thursday10:30AM-10PM
Friday10:30AM-10PM
Saturday10:30AM-10PM
Sunday10:30AM-10PM

F.A.Q

Frequently Asked Questions

  • The address of Popeyes Louisiana Kitchen: 2902 Madison Ave, Indianapolis, IN 46225

  • Popeyes Louisiana Kitchen has 3.5 stars from 1273 reviews

  • Chicken restaurant

  • "There is a new GM named Heather at this location! I stopped going years ago when service and quality went down hill"

    "We got food delivered through door dash to our hotel"

    "Love the return of the Chicken Sandwich"

    "Chicken was very good in the sense of flavor"

    "We wait 20 minutes to 30 minutes in line for them to tell us give us an order I give them the order I speak very politely they tell us there's no chicken this is the eighth time I've come up there and they have no spicy chicken sandwiches and they're very rude"

Reviews

  • Raegan Jimenez

There is a new GM named Heather at this location! I stopped going years ago when service and quality went down hill. We decided to stop in last night and it was a great decision!! The manager Heather was super sweet and I actually seen people cleaning!!! Food was fresh and we were happy!!! Keep up the good work Heather More

  • Lisa Mushrush

We got food delivered through door dash to our hotel. No fault of door dash, the food wasnt good. But, to be fair, ive only eaten at one popeyes, near where i live in my entire life. But ive eaten there a lot. This food was like it wasnt even from the same chain. Maybe its cause we arent in the south? More

  • Bob Mello

Love the return of the Chicken Sandwich.... I'm usually a fan of spicy foods, but I personally think the traditional Chicken Sandwich is better than the Spicy Chicken Sandwich. The traditional sandwich allows you the ability to truly taste the chicken and it is worth every tender, juicy bite.

  • Mike Roose

Chicken was very good in the sense of flavor. Was the limited ghost wings order, not spicy at all, no spice at all was noticed by me. But I tasted good, wings were very very small, flappers and drum sticks both. Spent more than I would like on how little and how un spicy the chicken was More

  • Cole Espinoza

We wait 20 minutes to 30 minutes in line for them to tell us give us an order I give them the order I speak very politely they tell us there's no chicken this is the eighth time I've come up there and they have no spicy chicken sandwiches and they're very rude

  • Kathy McDowell

20 minutes in drive thru. Ordered 4 classic wings, told they were out so settled for spicy. Got 4 pc spicy-leg, thigh, wing, breast. No dipping sauce…had to wait another 20 min for her to bring out sauce. No thanks even. No sorry for your wait. More

  • Andrew Flittner

I would not describe my experience at this restaurant as good or even fair. I went through the drive-thru and they told me that they did not have any food prepared. I also found the lady who helped us to be incredibly rude. I asked her what

  • Nate Roe

I’m currently writing this from inside the restaurant while still waiting on my order. I went through the drive-thru at 12:09, and it’s now 12:45. I have literally been waiting almost an hour for my food to come, because they “didn’t have a

  • Carla Rogers

Only because I can't leave 0-☆'s. I came at 5pm on Sunday evening. Maybe 5 pieces of dark meat and no warming lights on, and the manager said there was spicy "down" but it was dark as well. Not once offering to cook my chicken to order. Not

  • Barbara Owens

I love Popeyes but this is the worst restaurant I have been to. I did an online order and when we went to check our food before we left, they did not inform us that almost all of the food we ordered wasn't in stock or was frozen. They were

  • Morgan

I love popeyes but this location sucks! Never been here and had an order right.Gave them so many chances and them being close it was just easy to go to this one than any other. Luckily moving soon and won't have to deal with them being the

  • Lizzie Sharp

I RARELY ever leave reviews like this but I'm just shook. I went to Popeyes for just two basic meals with large drinks and they proceeded to tell me my meal was $40. FAST FOOD for $40?? I asked him if that was correct and he promptly said

  • Rooster

Service was subpar. Understaffed, and even though the restaurant was nearly dead, I waited far too long for service. No customary greeting, and the cashier did not listen to me. Granted, I had a large order, but that is no excuse. As part

  • Jordan Gibson

Apparently gave away my online order to someone; When i asked them to remake it they had an attitude and told me no that i needed to reorder (I'm not paying $60 for 4 chicken sandwiches, no way.) So be careful because they will act as if

  • Scotty Alexander

Food was ok. Wish they had a medium fry choice. While I was eating the cashier was starting at me the whole time made me feel weird. The worst part was the "5" bullet holes in the surrounding area. I felt like I was in a crime scene! More

  • Paul Barnett

Food is good. Service is very slow. Every time I have come in had a long wait. Always out of everything I order. Make sure you are not in a hurry. Took 34 minutes to get my order mashed potatoes and gravy had hardly any gravy in it. The

  • Austin Kaldrovics

I called and they picked up immediately! I can never reach any other Popeyes location and many have disconnected lines. The staff member helped me correct my mobile order (wrong side item selected) and was very courteous. If my order is

  • Dustin Collins

Horrible, wasn't ready to take orders, didn't have nuggets and didn't say they was out until after order was paid. Their soda tatses like it have cleaning solution in it. The red beans and rice taste slimy. Didn't get my order of fries.

  • Kayla Rybolt

Food was cold the meat was dried out an the staff are rude as can be This place has alot of work they have food holding times for a reason u can not serve bad food!! Next time I wear the drink they pass out the window I'm coming in the

  • Aj

The people are gross, nasty and rude i don’t know how can you be so rude and unprofessional, I had to repeat myself 5 times to order and still get my order wrong I ended up leaving because I was tired of waiting my time the lady in the

  • Miranda Williams

Tried to order a 20 piece tender family meal. Menu said $50.99. The girl at the counter was sweet and said it wouldn't let her ring it up. She got another employee to try to help her. She couldn't figure it out so she had another girl

  • Ashley C

I was very happy with the plesantness of the server I was on drive through, and it's clear the speakers could use servicing or replacing I was asked to repeat myself many times. I don't visit popeyes often either so it would have been

  • Kevin Greene

They messed up part of our order but it's not the end of the world. About what you expect otherwise, chicken is hot and good and the gravy for mashed potatoes has a bit of a bite to it. Biscuits are awesome as usual. More

  • Jasmine Jackson

I am NOT big on eating chicken, but my coworker wanted to come here for lunch, and I must say the chicken was actually fresh and good . Also, the customer service was great. Everyone was very nice and friendly.

  • BIGHOMIESTOTTIE

I waited in line for 25 minutes because they stopped taking orders on the inside (for whatever reason because they didn't explain). I ended up spending more money doordashing the food. ‍♂️

  • Lovely Stacy

Since moving to the neighborhood a few years ago, I have been to this location several times with no problems like today.. However, today was by far thee worst service I’ve ever gotten from here.

  • Dan Crook

Ordered online to pickup. Got there on time and waited 20 minutes. Was then told they didn't have my order. They then found the order but said they had no chicken nuggets for my kids order. More

  • Yolanda B

My only complaint is I ordered a 3 piece comb. I requested NO breast. She told me that the comb does not come with breast. When I recieved my order they gave me a BREAST.. REALLY.... . More

  • Deshae

My food was nasty and not cooked, I asked for some ranch and a drink they did not give it to me and my stomach was hurting 30 mins after I ate the food I will never go here again!! More

  • Timothy Day

Didn't think to pop open the bag right away, wish I had. Fry box was half full and the Mac and cheese looks awful, going to look into getting a refund …

  • Anas Alkhawar

Very rude and disrespectful, the cashier acts like i asked for free food and makes face impressions and gestures. Do not recommend this branch at all More

  • Tylor Blake

Food was hot and fresh. Manager Heather was very pleasant she must be new haven’t seen her before. Gotta love a short lady with a strong voice!! More

  • Lucas Spalding

Sat in drive thru for 30 minutes, then told to look at menu, sat even longer, then was finally told they were completely out of chicken. More

  • Amie Scholl

I didn't get my biscuits and they had me wait at counter for 10 mins just to receive my drink that they forgot to bring out with my food More

  • Quincy Lewis

Drive-thru service .. Sucks Employees attitude .. sucks Order fulfillment .. terrible. Idk how someone could come through the drive thru

  • Brandon Jones

Grabbed a late dinner here before watching the UFC fight with my family. Food was good, service was good, and the service was quick. More

  • Marissa Broadway

Shondrece was disgusting and rude. White powder on her nose lots of sniffing while she was cursing me out in the dt. Place was. Awful

  • Luz Oviedo

This is our 4th time coming around this Popeyes & they always never have Chicken Sandwiches. If i could give it 0 stars i would.

  • Katherine Brand

They added on a $1 donation to my order and refused to take it off when I asked about it and wouldn’t give me a receipt. More

  • Nick Alexander

Chicken tasted decent, the food poisoning did not. Only reason I didn’t give a zero is because it’s not offered More

  • Michael Johnson

Their service has greatly improved since covid shutdown. The food was fresh and well prepared.
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  • gina howard

Waited 20 minutes for food in drive thru got home and was missing an item will never go back again
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  • Eszter Barbara Berencsi

as a new immigrant, it is exciting to taste everything new. the PC will be one of my favorites
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  • Secelia “Disblackgurlroc” Foster

The chicken was fresh and the guy at the window is always nice hard to find good customer service these days More

  • paula buchanan

It's the only chicken place that I like their meats always done but never slimy or runny love their food More

  • Asa Crandall

Ordered for the first time, on line, and was very well pleased with the service.
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  • Boba Aziz

Slow and bad service. The burger is bad. The chicken pieces are excellent.
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  • Juan Beamon

Ghost pepper fire along wit just about everything I make my own Mac doe…..
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  • Olivia

Very pleasant staff. Ok food, and fast service.
Service
Take out…
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  • Jessica Guerra

Horrible food and horrible customer service!
Food: 1…
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