I received the IPTU with approximately 40% increase, where by law it is 3.5%, I went to the Pirituba regional office where they gave me a website Schedulef.prefeitura.gov.br to make an appointment at the center to deal with this matter, now who said that I can manage the scheduling, it is very disrespectful towards citizens

I went to change the TRSS track and was unable to do so or even schedule it. The attendant, after much insistence on my part, landed with reduced mobility and tried to schedule an appointment but said there was no open schedule, as it's not

Perfect pre-scheduling, just arriving on time, being attended to (very well attended, politely, politely, civilly) and having the matter resolved. Clean, comfortable place, with air conditioning, without any complaints or repairs. The

Good afternoon, I need a favor if you can help the fair on this street Elias de Souza Pinto and have a schedule to help the stallholders from 4 am until midnight so they can have more time to sell their products which at the moment is

Crap!!! There isn't even an agenda available!! As a service, just have email to communicate!! There's no phone, my God!!! I can't talk to anyone, any city hall!! What is this, they exist to serve the population out of love!! When they

I was attended to by a woman who didn't bother to speak in an audible tone to me. I said "good morning", she ignored it. I asked if "everything was ok?", he ignored me again. When I asked her a question about the documentation, she

I didn't even go to City Hall in person, but I'm posting my huge surprise at what happened yesterday, in SP Capital, in the central region where I live. Until now I am impacted, because I have never seen a Police Vehicle, or the

Not practical. Very slow scheduling. You need to make an appointment to resolve any problem, agility rating of 0. The attendants are helpful but the place has a very precarious infrastructure. There's a lot to improve.

Attendant with a sexist comment that just because I'm a woman I'm not capable of delivering the right document, and I delivered it as per company guidance. Absurd.

Structure very deteriorated, reception to the public is not the kindest. Service is only possible after an appointment made via the Internet.

More than an hour of waiting!!! ABSURD!!! IF IT IS MANDATORY TO SCHEDULE AN APPOINTMENT, IT MUST BE MANDATORY TO ATTEND ON TIME!!!

They changed the service (now only with pre-booking via the internet), but the delay in some services seems to have even increased.

I thought it would take about 5 hours to solve my problem, but there was no queue, no problem and I got great service.

Since February/18, the service has been taking place in the new Farm building, Praça do Patriarca 69

Good afternoon I am contacting you here not to criticize, but to request help in removing the

Today it is located in a modern, fully computerized and comfortable location.

Horrible, wastes all day and doesn't solve anything

After the reformulation, the service was terrible.

It works, but the environment is horrible.

Superior standard of customer service.

Attentive service.

Delay in service

AND...

Good