Was a little awkward to get to from the car park but you can't really go wrong with a Premier inn room. You always know what you're getting for your money, a good night's sleep. I have to say the service and attentiveness of the waiters in the restaurant far surpassed my expectations for premier inn. Highly recommended! More

My experience staying here at Premier Inn London has been great. The standard has been high quality. The room, the meal deal is definitely worth the money. The staff are really accommodating and the portions are good. You wouldn't know you're at the airport, as I slept like a baby for 3 nights. More

Lovely friendly staff always ready help. The staff always smiling. The breakfast was very nice and the evening meals was very nice if you stay at the front on the hotel you great a great view of terminal 5 runway at Heathrow Airport I recommend this hotel and give it a 5 star More

Perfect hotel for a one night stay before an early flight. Perfectly quiet, clean and comfortable room, with large bathroom and even a bath tub. The breakfast was plenty, good and affordable (£12). Friendly and helpful reception staff. Will stay here again for sure. More

I gave a five star rating based on comparisons with other Premier inns and not with other hotels. Most premier inns i have been to seem to be just sleeping places, perhaps with a small breakfast area, and a lovely pub for dining very local.

What a fantastic experience! We stayed at premier inn before a flight at Heathrow and arrived in a hire car. The rental return was a five minute walk from the hotel which was fantastic already. The service from reception and the restaurant

Rooms were good. Staff were ok as well. Breakfast was really good value. Location was disappointing. We booked it after searching for a Terminal 5 hotel, yet the taxi cost 23 pounds to get there - it was hardly close by. The bonus was that

Suitable for an overnight stop before Heathrow visit. Beds are a bit hard, breakfast great, staff excellent, especially Nathan who was very attentive and got all details right for my breakfast order, an absolute credit to the company. More

The Hotel is conveniently Located near airports and local buss. However airport Guests need to take a shuttle bus or other transportation of choice The whole experience was great , from front desk to WELCOME TO YOUR ROOM’ When you turn on

Not much to say, really. Everything is in order, once you've booked you're in safe hands. Arrived late & tired, was looking desperately for that confirmation email but a very friendly check-in agent took it from there with a smile and 10

We stayed here for 1 night before our early morning flight. We received excellent service at check in. The rooms were very clean and comfy (2 x family rooms). Reception staff were friendly and even offered to bring me down a bus schedule

Located about a 10 minute drive from Terminal 5. We booked the hotel as part of a package with meet & greet car parking at the airport so just had to pay £15 onsite for the one night’s car parking. Big, good quality, modern, clean hotel.

Arrived at this hotel around 6pm, we checked in and was given our room key by the gentleman at reception who was quite polite and helpful. The hotel on first appearance was quite dirty and run down, the bedroom we had was very dirty and

Stayed here a couple of weeks ago for some training with work and was double charged for my room. Showed my online banking to staff on the front desks on 3 occasions but was just given an email address. Sent a bank statement showing the

Amazing one night stay. Spotless throughout. As usual Premier PLUS room had everything we needed and really comfortable. Just make sure you bring your own shampoo!! Food in this hotel definitely some of the best we have had in a Premier

Excellent airport hotel at a really affordable price. The room was very comfortable and to a very high standard and it was only a standard room. The hotel is very well located for Heathrow Terminal 5 and has a very good breakfast that

The hotel is fine and the staff are very helpful and accommodating. Rooms are well prepared and help ease nerves before and after a long flight. The only downside is where it is located. There is realistically one bus that gets you to

Excellent experience. Family of 4 using it as a base for central London tourist few days. The Premier Inn team were professional and polite. Breakfast experience was clean and well stocked. Rooms cleaned daily by request with no fuss.

Stayed at this Premier Inn the night before our flight from LHR T5 the next day. Great location as it's a short drive to T5. Room was large and bright, with the bed being very comfortable. There is a restaurant in site, but there is a

Stayed night of 13 September prior to flying to US on 14 September. We love Premier Inns anyway and find them perfect for a one / two night stay when visiting family or staying at airports. This one did not disappoint. The rooms were

Stayed here so that I didn't have to catch a coach to my city in the UK, after flying home from a holiday. I found the checking in process fine, the room cosy but the bed too high and hard for my liking. Why do hotels insist on beds

Rooms were perfectly fine. We didn't realise how far from terminal 5 this hotel actually is. There are 3 options to get to the hotel/airport listed below. I'd actually recommend staying in the terminal 2/3 premier Inn as that's

Rooms were great, and reception staff was very friendly. The restaurant is another story, really bad service, and did not bother to let me know that they were out of stock, which resulted in my order missing some

Wouldn’t normally do a review for a premium inn however I was so surprised by this one compared to others I have stayed at . The room was actually so clean and spacious! The location is perfect for

Last hotel before T5 so fantastic location Bus stop right outside and 5min trip to T5 Recently renovated rooms, large comfy beds and pillows. Fridge in room is bonus.

Stayed here before flying from Heathrow. The bed was so comfy, actually thought I was at home when I woke up. Room was clean, bathroom was very decent.

Came here the night before an early morning flight at Terminal 5. It’s pretty close to the airport. There’s a bus stop just outside which takes

Rooms clean and tidy. Spacious. Great bar service. Breakfast was good quality. Shame it was so expensive to park there. More

This hotel is lovely if you have a flight from Terminal 5 (but not as big as the Terminal 2 Premier inn), which is huge!

Stayed here one night at the back end of August for a trip to Legoland with the kids and it was pretty much perfect.