Public Storage

636 reviews

6840 Santa Monica Blvd, Los Angeles, CA 90038

www.publicstorage.com

+13233913978

About

Public Storage is a Self-storage facility located at 6840 Santa Monica Blvd, Los Angeles, CA 90038. It has received 636 reviews with an average rating of 4.7 stars.

Photos

Hours

Monday9:30AM-6PM
Tuesday9:30AM-6PM
Wednesday9:30AM-5PM
Thursday9:30AM-5PM
Friday9:30AM-6PM
Saturday9:30AM-6PM
Sunday9:30AM-6PM

F.A.Q

Frequently Asked Questions

  • The address of Public Storage: 6840 Santa Monica Blvd, Los Angeles, CA 90038

  • Public Storage has 4.7 stars from 636 reviews

  • Self-storage facility

  • "Jovan, a friendly and attentive staff member, always goes above and beyond to assist customers with their needs"

    "Lee was informative, helpful, and friendly"

    "This is the most professional and best public storage I have ever been to"

    "Friendly, reasonable, professional people"

    "Bryan and Linda were so patient with me this evening"

Reviews

  • Ruslan Topov

Jovan, a friendly and attentive staff member, always goes above and beyond to assist customers with their needs. Whether it's providing guidance on product selection or resolving any issues, Jovan's helpful nature makes this place a go-to destination for all my requirements.

  • David Behlman

Lee was informative, helpful, and friendly. Jawanna was also very amiable and patient. Claudia also helped me with the hand cart, excellent demeanor. They all deserve raises. Location is pretty good too. My rent should be lower, I'm positive the owner can afford it! …

  • Shawden Soltani

This is the most professional and best public storage I have ever been to. They are incredibly accommodating and kind. I will honestly never use another storage space again. Shout out to the manager Elli and Jovan for making my experience with Public Storage so great.

  • Dan L

Friendly, reasonable, professional people. Johnathan helped me reduce my rate and went out of his way to ensure I got to my unit when I found myself in a pickle. Thank you. It made every bit of difference. To that, the location keeps a clean restroom too.

  • Gerardino Lacap

Bryan and Linda were so patient with me this evening. I came rushing in at 4:30pm today hoping i would get there in time to settle a bill and Bryan was so patient and understanding and really provided outstanding customer service and talked

  • Louis Bollinger

I highly recommend working with Elli if you plan on renting a space at this location. She was very welcoming and friendly and absolutely wonderful throughout the whole process! Despite it being quite busy for a Sunday and she being the only

  • Raida Raw

It’s great to see a Public Storage with so many awesome reviews, this reassures me that my personal items are safe. Also, I want to acknowledge Kay for her super hard work, patience and skills of multitasking in high pressured situations.

  • Bruce DaSilva

Wow, Jonathan was truly the most helpful person I’ve come across since I moved to LA. He was attentive, knowledgeable, friendly, and understanding. He helped guide me from start to finish and made everything seamless. I am grateful there

  • Claire Brueckner

This is such a well managed and professional group of people. They are extremely helpful, thorough and fast. I was helped by Claudia and I couldn't have been more impressed with my service. My friend and I came right before closing and

  • Maddie Quinn

Whatever you do, DO NOT store your things here unless you never want to see them again. Public Storage's service was an absolute nightmare. Our storage unit was not just broken into, but ruthlessly ransacked, and their response was

  • Mark Zimmelman

I showed up in person to look over the facility at Santa Monica Blvd. and Highland. I was in formed by the property manager that they had 2 carts available for over 1400 units. I walked out. Then I visited their sister facility on

  • Natasha Polhamus

This place is great! John was the person helping me and my partner and he was friendly right from the start. He answered all of our questions and made the entire process super easy. I’m very impressed with John and this location!

  • Jennifer Black

Dana is amazing.l! I would give her 10 stars if i could. She was fast, super friendly and helped me find the best storage unit in the size i needed. Never have had such great customer service. Thank you Dana, you are awesome!

  • Jamie Weiss

I booked a new unit today and Ellicia was my agent. She was awesome showed me a few different units to help me pick the right size and for my budget. Made the process really easy, definitely ask for her! Thank you

  • Cory Anderson

Claudia was very helpful and so friendly. She made the already stressful time of moving go a little bit more smoothly and getting storage was a breeze. She really cared about helping me which is hard to

  • Jenika Jensen

Customer Service here is excellent! Jovan and Marili were such a help and we’re very understanding. I will absolutely come back to this public storage if I ever need another space. Thank you so much!

  • Clayton Abbott

Elli was amazing and helped quickly sort out a mixup from when we booked through the call center. Kim however was highly unpleasant and seemed inconvenienced by just about everything.

  • S0phicamp

Incredibly helpful!! Mike and Claudia were so friendly and accommodating. The storage facility is easily accessible, well stocked with everything you would need for a move and clean!!!

  • J K.

Kim Brown gave exceptional service and went beyond her job scope. Awesome energy so helpful and informative. She make sure everything went smoothly. Best service !!!

  • Simon Thomas

Always my favourite when they close the gates before closing time bringing inconvenience to those have been working all day. Gates were closed for 445 on Saturday

  • Andrea Krohn

Brian at Public Storage was amazing. From check-in to check-out, he was 100% willing to help us. He was professional and nice. Definitely recommend this location.

  • Mountains Majesty

Great check in last year with manager Elli and was having difficulty at my move out until Mike the District manager came in to help save the day. Great location.

  • Annik Bogharian

Santa Monica and manfield location is amazing! Quick, easy and would use again Elizabeth and Jovan were so helpful and knowledgeable and friendly too

  • Natasha Natali

John was excellent!!!! He helped me a lot. He was very polite and very kind. I decided my problem good. Thank you John very much.❤️ …

  • Ahmed Abdelaziz

Jovan is the best customer service I had a great experience straight to the point thank u jovan so much for helping me today

  • Nilo Juaneza

Jovan was very helpful in showing me the place! Friendly great service! Easy and accessible location! Perfect for my needs!

  • April Valeros

Jovan was super helpful and taught me how to rent my first storage unit! It was seamless and easy! Thank you Jovan!

  • Faye Willis

This place is great! John was the person helping me and my partner and he was friendly right from the start.

  • Brandon Sherman

Thank you to jovan, Elizabeth and Joseph for your kind hospitality. Top notch service with a great location

  • Kellan

Jovan was the best. Easy and quick service. Knowledge about the products and storage spaces. Recommended!!

  • Scott Widro

Terrific customer service!!! Managers Jovin and Luke Were accommodating, friendly and informative!

  • Roland De Leon

Jovan was great. Very efficient and very knowledgeable. Was in and out before I knew it. Thanks!

  • Leon Viverette Jr

Joseph, Jovan & Elizabeth showed outstanding service—I really appreciate their customer service.

  • J Rhome

WARNING — rampant THEFT here!! Storage units get broken into here regularly! It is not secure.

  • Andre Barnes

I appreciate the customer service here and Luke is the best employee I’ve met

  • Okada Residence

Jovan and Jasmine are the best , great service, friendly and super kind❤️

  • Eduardo Alabarse

Amazing staff - Jovan was amazing and helped up plus the space is Perfect

  • Andrew Griffin

Luke and the team are great. Made moving and storage seamless and easy

  • Debbie Murray

Jovan has excellent customer service! Friendly and caring

  • Cesar Ochoa

Great customer service, reasonably priced. Good value

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