Public Storage

534 reviews

2450 Centre Ave, Calgary, AB T2E 9A1, Canada

publicstoragecanada.com

+14039070386

About

Public Storage is a Self-storage facility located at 2450 Centre Ave, Calgary, AB T2E 9A1, Canada. It has received 534 reviews with an average rating of 4.8 stars.

Photos

Hours

Monday9:30AM-6PM
Tuesday9:30AM-5PM
Wednesday9:30AM-5PM
Thursday9:30AM-6PM
Friday9:30AM-6PM
Saturday9:30AM-6PM
Sunday9:30AM-6PM

F.A.Q

Frequently Asked Questions

  • The address of Public Storage: 2450 Centre Ave, Calgary, AB T2E 9A1, Canada

  • Public Storage has 4.8 stars from 534 reviews

  • Self-storage facility

  • "Update** We have found a place to live and finally moved our belongings out of storage at Public Storage"

    "I switched to this storage for a heated unit, and it's the best experience I've had for owning a storage as a first time user"

    "Initial review: RED was an amazing associate to deal with today"

    "I was in a pinch as the storage I had arranged for was not going to work at all (the unit was inside and there was only one access point for unloading) I called Public Storage and they had an amazing offer on the table for less cost and triple the size of the one I was looking at"

    "My experience at the centre Ave location in Calgary"

Reviews

  • Paul Pynn

Update** We have found a place to live and finally moved our belongings out of storage at Public Storage. Everything was exactly as we left it....in excellent condition. The loading area was very convenient and Ross, Della, Sean and Crystal could not have been more helpful and friendly. Truly wonderful people who know their customers! Thanks to everyone who helped us through this move! While in the process of moving to Calgary we went to Public Storage to find space for our belongings. Crystal, Sandra and Crystal (yes x2) were so friendly and helpful. They did not have a unit available but found another facility minutes away that had a unit for us. Upon arrival at the second facility we were greeted by Ross, Della and Cris. They were amazing to deal with and within minutes i was unloading into a unit. Ross checked on us several times to see if everything was going okay and they were all so friendly and pleasant! What a great start to our new adventure in Calgary! I can only hope that everyone is so friendly and helpful. Big thanks to everyone at both of those Public Storage facilities…..you have certainly made us feel welcome>

  • Kevin Nguyen

I switched to this storage for a heated unit, and it's the best experience I've had for owning a storage as a first time user. I was always anxious that my stuff would get stolen, but clearly their security is incredibly tight. During one of the days I was organizing my stuff, I saw them making rounds and pulling on every lock to make sure it's all locked, which is really reassuring. Each unit has an alarm system and your locks have the public storage sticker to ensure that your lock has not been changed out. Price is in its best range, but sometimes they could have deals going on. I was initially helped by Della and my experience during the beginning process was incredibly easy. By the end of my stay, Della, Sean and Ross all helped me and answered any questions I've had. Obviously, you don't rent a storage to live in it, but it really felt like I lived there. Great experience, great location, and would recommend to friends and family. Thank you, Public Storage!

  • Melissa Smith

Initial review: RED was an amazing associate to deal with today. Although his non busy day he expected, turned into a busy one, he was very polite and took the time to show us the storage unit, answer any questions we had, and was amazing when it came to my special needs child that we brought with us. He was non judgemental, and was beyond friendly! Keep up the amazing work Red! We will be around Centre Ave several times in the next while and will keep enjoying the friendly faces of staff on site! He even informed me that the company is hiring and suggested I send in a resume (which I plan to do shortly), so MUCH appreciated! Kuddos out to Red! Update: just moved out. Ross, Della, and Sean made it a pleasure storing with this location! Thanks for the great service over the last couple of years!

  • M Boisvert

I was in a pinch as the storage I had arranged for was not going to work at all (the unit was inside and there was only one access point for unloading) I called Public Storage and they had an amazing offer on the table for less cost and triple the size of the one I was looking at. Within 20 mins I was at Public Storage with access to the unit. They had easy access and a seamless process of getting everything into the storage unit. Everything felt well protected and safe here. Upon initiating and ending my storage requirements, all their representatives at the Barlow location were so friendly and easy to speak with for any questions I had. I really appreciated that since we all know during a move things can be stressful. I highly recommend Public Storage - Barlow.

  • David Ronayne

My experience at the centre Ave location in Calgary. I have rented a few times from different storage facilities over the years but this time I was very surprised at not just the facilities but the staff! First off the unit was awesome, clean and easy access. But the staff... Amazing! I was a little frazzled walking in to the location with my short notice and circumstances but they were so quick to help, kind and friendly! First off they got me a coffee and got me into a unit real fast. The staff are amazing! A special shout out to Inderjit the property manager who checked me in and to Monique and Greg who were so friendly and just awesome people! If I ever need storage again I know where to go!

  • S7 Fallingsky

Sneaky and underhanded, but very happy to take your money. Went in for a quote,was given a price with the first month for one dollar, told the fellow that I wanted to shop around a little bit. Came back a week later with my truck loaded up and told him that yes I would like to rent the unit. Went through all the paperwork and did not receive my first month for a dollar, when asking about it was told the promotion was over -but the sign outside clearly says “first month for a dollar“… :/ … my fault for loading up my truck and leaving myself in a position where I no longer had time to go somewhere else. I would give public storage zero stars if I could.

  • Anthony Piscitelli

From the very beginning the staff at PS was extremely helpful and friendly. I was not sure exactly what type of storage unit I needed and they were more than happy to take me through each option and help me decide which one was best for my specific situation. I also had a small issue with my storage unit at one point and they were very quick to help. They followed up with me to ensure I was kept up to date on what was going on and I felt they genuinely cared about helping me find a solution. My entire experience with the team was a very pleasant one and I am happy that I chose this location. I would recommend it to anyone looking!

  • Aries Sutantoputra

We were looking to rent a storage unit as we were moving house. From the beginning, Ross has been very kind and helpful to find us the right storage units for our needs. He went above and beyond to ensure that we were taken care of. From reserving the units, following up with us and finalizing the contracts, he was very professional and friendly. He lessened the stressful experience of moving. The staff (Della, Chris, Melissa) at Public Storage in Centre Avenue have been great to work with. Della, the manager, has helped us with renting another unit. All in all, it was a great experience and I would rent from them again.

  • donna doeleman

I had to make arrangements for storage in a short time and all it took was one call to public storage. They were very professional, courteous and in no time had accommodations for my storage items. Thank you Public Storage for taking my stress away. When I moved my storage from the unit my movers forgot an antique teacup cabinet behind in the lobby. I called to find out that it was still there and they were kind enough to put it in a locked storage until my arrival to pick it up. Lastly a gentleman, I believe his name was Cameron assisted me to get it into our vehicle. What wonderful service you provided . Thank you.

  • R. Kulbach

Dear Managers; It gives me great pleasure to be able to add my name to what must be a considerably long list of satisfied past and present customers of your storage facility. I have been a unit renter there for a fairly long time and I've never had anything but a positive experience. The girls there, Meghan, Della, and the others have always been so kind and welcoming. They have done everything possible to help me when I needed something, or lent an ear if I wanted to chat for a moment. They are always kind and considerate. I honestly can't imagine a more pleasant staff to deal with.

  • Jillian Alvarez

I am frustrated with the service I get when in fact the fault is in the Public Storage’s side. I’m not happy the way things are going as I’ve been informed that it will take at the least of 2-3weeks. Yes, Maria and another manager informed me it will only take 2-3 weeks! I’ve been informing your staff a couple of times before my move out, even giving me pro-rate and says that everything should be paid until I moved out as I dont want a headache such as this. I paid my fees on time and in “ADVANCE” and i still needed to wait because of the mistake of a staff?! 5-6 weeks is too long!

  • Michael Rumsey

I needed a storage locker in the city that could accommodate my truck. Travelled to almost every storage place in the city before being directed to this location. Since arriving here I could not recommend this location any more. The employees have been friendly and helpful. They have went above and beyond to accommodate me and my needs. Specifically I would like to mention the property manager Renae, she has been an absolute treat to deal with and has made my experience a breeze. Accommodating me in all my requests. Please keep up the good work.

  • Carly Edgar

These guys are a life saver! Me and my mother had gone to sentinel storage and had the worst experience. In the middle of moving and in a time crunch. When we got to public storage we we’re greeted by three lovely people named Ross, Della and Sean and a maintenance man (I didn’t catch his name) they calmed every nerve I had about putting my stuff in storage and completely understood how stressful it can be while moving. They were humorous and I felt like I could stay there all day. Thank you for employing people like this.

  • Travis Fike

Emergency move out and I called to book a reservation. I was pleasantly taken care of by Kevin at their call center who had processed the booking within 15 mins. When I arrived at the location I was greeted and helped within 10 mins and was shown the unit prior to agreeing to anything. With this being my first experience with Public Storage I would highly recommend them over a competitor, we all know them by the "-" in their name. Please keep up the amazing service and I will definitely be back if needed!!!

  • Jennien

Meghan and Della were outstanding and very accommodating. It was closing time, yet these two ladies went out of their way to ensure that I was well taken care of and had everything I needed in a timely and very efficient manner. I really appreciate them both taking the time to address my questions and concerns and explaining the options available to me. I had a truck full of items and they could have easily said were closed, yet they took care of me and I really appreciate the quality level of service.

  • Jimmy

I reserved a unit the night before and got a call the very next morning by a wonderful rep named Maria! She was very informative and helpful. When I went in to sign and pay the very same rep Maria was there yo help me. I swear she was so informative, and explained things, that there is no misunderstanding if storage wars ends up with my stuff due to lack of payment. Anyway I’d recommend the center avé location any day. Again she very polite, friendly and cheerful. Good work ladies!

  • Tracy Anderson

An excellent customer service experience! As our place recently flooded, we needed storage immediately. I spoke with Inderjit on the phone initially. She was pleasant, helpful and extremely patient with me. Once we arrived at Public Storage, we were greeted by Inderjit and Red. Both were so nice to deal with! They took the time to go over the options with us and show us around. We will definitely recommend the Centre Avenue public storage! Thank you for such a great experience.

  • Debbie Colbourn

The location is nice and clean and efficient for storing BUT the sign up and show you around process took about 4X longer than it should have. Maybe some people need to be walked thru like a Grade 3, but it for sure was a time waster for me. They require you to actually go physically in to see your ID which is ridiculous since you can buy a house virtually from anywhere in the world. Need to come into 2021. But overall the staff was very pleasant and helpful.

  • Sherry Jones

I have to say that although the situation was not optimal, the staff at the center ave NE , location have gone out of their way to provide exemplary support and customer service . Della is by far the shinning star of this location. Della is knowledgeable, approachable, and truly enjoyable to have worked with ! Once again fabulous service and special care taken by Sean to help me figure our my storage solutions Excellent staff 5 stars for the team there

  • Ashley Kennedy

I've recommended Public Storage several times to friends and have rented their facilities whenever I've had need. It's always been a great experience start to finish and this time was no exception. The buildings and units are very clean and well maintained, and they have excellent security and customer service. Red was extremely friendly and helpful. The whole process took no time at all, was completely hassle free, and thoroughly enjoyable!

  • Fish Big

The staff and this location, were fantastic! We rented a unit here for 4 months, and it was extremely well priced and affordable! The staff was very professional and friendly, and the units were very clean. I felt very comfortable leaving my valuables here, and paying the fees, and looked forward to going in and paying my dues at the end of the month. Great job! If I need to rent storage again, I will make sure to come back to this location!

  • Maryann Tomic

Raised prices, but nothing to offer for the price hike. I like that they are clean. But that is only perk. Washrooms are locked all the time. You have nowhere to wash your hands. There is no manager or security on site after office hours, so all concerns are pushed to next business day. No garbage can to get rid of litter. So, the price hike really doesn't warrant any merit. Uhaul across the street is cheaper by far. Will be moving.

  • Aaron Redditt

Rented a Public Storage unit for my mom yesterday at the Center Ave location in Calgary, AB. Service was exceptional, and the ease of securing a unit was stress-free. Ross helped walk my mom and I through the terms and conditions of renting the unit, as well as showing us to our unit. He, Della, and Sean were all fantastic examples of friendly, efficient, and superb customer service. Happy to bring my custom to Public Storage.

  • Shelby Dewhirst

The staff were very helpful and gave me all the information necessary to make the best decision for my situation. The facility was clean and well lit, and easy to drive into and out of. There was always 2 or more carts/trolleys at the main doors for ease of moving your belongings. When I had a problem with my door code, on one occasion, the staff went over and above to help me fix the issue. Very impressed, would recommend.

  • Steve Shain

I would leave this place and absolute zero but I can't. This place has SO many hidden fees it is absolutely disgusting. It's a joke. They don't tell you anything and all of a sudden there is 30% more added to my monthly charge. They also tried to charge me 2 late fees in one month and they will charge you a disposal fee even if they don't do anything or even enter your unit. Stay away from these crooks !!!!

  • minor wisdom

The people who work there are fantastic. They balance being quick with being thorough. They are also mindful of how they can assist, for instance, with a mover waiting in the drive while you fill out paperwork. If I was only rating the staff, I would give 5 stars even though I think 5 stars should be rare. The facility is fine, just not a 5 star facility (i.e., perfect or very near).

  • D Myers

Many thanks to Public Storage, Della and Renae! Rarely do I write reviews but I happily recommend this location! My husband and I started out looking for the most convenient location but we didn't expect the friendly and efficient staff - such a bonus! Both Della and Renae are very accommodating to our needs. The location is great, secure, clean and with 24 hour access.

  • Scott B

Good efficient experience, both checking in and checking out. Ive taken off one star, because many of the "4 foot x 4 foot" storage lockers are much smaller than advertised; some were closer 2.5' x 3.5'. I looked at several with the staff before we found one that was the correct, advertised size. So make sure you confirm with them what size you are actually getting!

  • Ash Endicott

Me and my boyfriend Jesse have dealt with this public storage location many times and along with a few others. This location offers the best service. They go above and beyond to make sure customers are satisfied. We have dealt with Renae and we have been nothing but satisfied with herr level of professionalism. We look forward to continue doing business with them.

  • Virginia Murphy

Great experience! Right from call to Della and the check in with Red, the experience was great! Informative and knowledgeable, helpful and speedy processing. Would recommend and use again. Would give them 5 stars but the loading dock entrance was weirdly small to get the dolleys through. Seems like poor design, but wasn’t a huge deal ! Just took some maneuvering

  • Jesse Sabados

I needed a place to store some Airbnb furniture and ended up here. Ross and Della were absolutely awesome in helping me with all of my questions, concerns, and needs. They were extremely friendly, respectful, and polite. The customer service was incredible, based off that service alone, I will be coming back here anytime I have storage needs. Thank you!

  • Joseph Anderson

Ross* and Laurie were professionally approachable, knowledgeable, understanding, helpful, and genuine in nature. Both Jovially engaging agents and I appreciated their rightful support to get the right storage space. The service was greatly pleasing with their friendly environment. I recommend them if you ever go to get a storage to this location.

  • Blair Sveinson

I'm now settled into my new place but it was nip and tuck whether I'd actually find a place in time for my move. Public Storage was there for me saving me a storage unit in the event that I didn't find a place in a very tight market. They put a unit on hold without taking credit card information! Imagine that!! Rep Carmen was calm within a storm.

  • Trevor Wieler

Had a great experience with downsizing the lot I had. Ross listened to my concerns and even took a look to help judge exactly what I needed for a unit. All in all, saving me $100 a month from my previous bill. Thank you to the PS team. Would always recommend based on the cleanliness, service, ease of access, and price. Keep up the great work.

  • mike wozny

stored here years ago and it turned out my business needed again. I shopped around to a few locations and ultimately chose this location again! The promotions and price, convenient location and security features along with the level of service I received really sealed the deal. Many thanks to the ladies in the office for top notch service.

  • Blair Douglas

Good reliable company for storage. Fast, friendly service. Erica was helping me.. she was new but was very nice to deal with. The only reason I didnt give 5 stars is because of the small doorways and tight corners that make it difficult to get large objects through. Other than that, its a great place and I would definitely recommend it.

  • John Mayell

Nice quick efficient response to my enquiry. I was able to visit and review the storage unit within an hour and make a decision about the rental. Within an hour of viewing I was able to sign an contract for the space and began preparing for a movein!! The staff were very helpful and pleasant. Looking forward to a long term association.

  • Jarin Scherdtel

Very fast and efficient at getting me registered and on the way to using my rented space. Also great deal for the first 3 months at 50% off. And service at the counter was very pleasant. Cant rember the name of the new lady but i can tell she had a great welcoming smile that radiate through her mask! Just wish they were open 24 hrs.

  • Benjamin Toner

Andrea was so incredibly helpful. She was such a pleasure to deal with, and so kind. I went in having no idea what I needed and I left knowing everything that I needed to know. She had shown me the size options, talked me through the pricing differences and what the current promotions were as well. It was a fantastic experience!

  • Darlene Irving

This is my second time using public storage on centre Ave NE. Once for my mother and this time for me. It was a pleasant experience with absolutely no frustrations. Every one of the staff was welcoming and helpful. A huge amount of gratitude is given to Inderjit. No matter what it was, she was amazing to help me.

  • Cole Maynard

Always a great experience at Public storage! The facility is always clean and well maintained. The staff are all very friendly, and ready to help me out with whatever we need. Location is very convenient. We have rented here for years now, and have ever had any security issues. I would recommend them to anyone!

  • Sheryl Stevens

The staff at public storage in centre street are amazing! They totally understood what we were going through. So nice and really cared about us. Thank you to Ross,Sean and Della that are in the office. You made our hectic day a whole lot sunnier with your sense of humour and understanding. Recommend 100%

  • Cindy Robinson

Two of the nicest people ever at the front desk Inderjit and Fitzy. I was totally having an absolute breakdown over my situation and they were so patient polite I’m very helpful by the time the paperwork was done I was feeling much more at ease and they were both so positive I really do appreciate it

  • Brad Archibald

I used my heated Drive Up Access Storage Unit for business purposes and I have to say I was extremely happy with the service that I received. The facilities are in clean, neat condition and the staff were very friendly and helpful. I would definitely recommend this facility to anyone who is looking.

  • Nho Ngo

If you rent it out, it's great, don't mind the size, but the storage size is not as specified. size 5x10 feet but only 5x 8.6 feet. meanwhile they charge each size. Items that are 9 inches long cannot be placed in size 5x10. while other places rent the size 5x8 exactly 5x8 and maybe more.

  • Sidney Gould

Great people to deal with. I really liked that you could simply add time to your rental without any hassle or long term commitment.,which i needed to do. I was impressed at how clean the facility was. I would definitely be a customer in the future should i need a storage unit again .

  • David Evans

I had an excellent experience with Public Storage. The one time I did have to exit via the entrance, which isn't easy with a 26' U-Haul, but I received a full apology for that. The staff was friendly and responsive. I would definitely store with Public Storage again. Thank you.

  • Mary Drean Macalalad

Wonderful staff! They are accommodating and patient in answering our queries before we finally decided to rent a space. It was quick turnover and hassle free moving. Fast transaction, clear instructions and courteous staff! Kudos to the team, Sean and Della! Highly recommended

  • Elizabeth Burnett

The on line auction brought me to the 2450 centre ave Calgary, Alberta ,Canada storage. The staff are wonderful, helpful and extremely personable. Excellent people to chat with and go to the max to help their customers. Truly looking forward to dealing with them in the future.

  • Clare W

My overall experience has been good. With the exception of losing a piece of one of my collectables, getting my stuff up to my storage unit was relatively easy. I am impressed with the way the facility is run and for less than the previous storage locker charged

  • Johnathon Young

The staff were incredibly personable, efficient and knowledgeable. While I was clearly consumed with my task at hand, they made sure to spell out the whole process. Pricing was also very competitive in comparison to their competition - highly recommend overall.

  • Set Up

Very friendly and helpful staff. We accidentally came right when they closed, and they took extra time to help us figure it out. Clean and secure building. A little pricier than some places, but it's climate controlled so that's nice. Worth it for the service.

  • Jamile Dazzi

If you are searching for a storage unit, stop looking! This is THE BEST out there and with the most helpful staff. Ross and the team went above and beyond to make the process as smooth as possible. Great facility with awesome deals. Would recommend 100%.

  • Evan Fleming

We’ve used public storage for years now and it is always a great experience. Red helped us today and he bailed us out with a great price and a unit big enough for all our belongings. Same day rental!!! Thanks for your help Red at Public Storage 5/5 :)

  • Alvin Ryan

So Impressed with the staff. Rosa, Della, Sean and not to be left out Bill the man behind scenes. Just can not give enough credit to this amazing stuff and how they handle customers. Truly an Incredible group of people just waiting to help you out.

  • Terry Howe

The fellow we dealt with his name was Red and his co-worker were very friendly and they remembered us from our previous visit to reserve a unit. The service we received from them was awesome and I would recommend them to anybody no questions asked.

  • Erin Mckinnon

Ross and Della at the center Ave location have been such amazing people, very polite and caring, I recommend them getting a raise or promotion, that's how I see it that's my opinion, if I every need storage again I will make sure to go see Ross.

  • Debbie Elicksen

I stored my stuff here for a couple of years and staff always attentive, welcoming, and friendly. Very clean and well maintained. They also check the locks and let you know if you forgot to lock your unit -- which I have done a couple of times.

  • Brent Avender

Being a long time customer, I needed a bigger storage unit. Inderjit and Gerry were more than helpful in finding a new unit close to my existing unit. Thanks for the excellent customer service and follow up. Very much appreciated. Cheers Brent

  • julie oliver

We had a wonderful experience today at Public Storage on Centre Ave. Bill, Della and Linda were wonderful. They took very good care of our needs. I would definitely recommend this location, you will definitely get what you need there …

  • Rob V

Professional, friendly and knowledgeable. Their advice was extremely helpful. I have used them for a number of years on different occasions and in different locations and always top shelf service. I wouldn’t even consider using anyone else.

  • Bee mirza

Great place - excellent custom service. Friendly and highly professional sales associates. Free customer parking plus handicap parking handicap access. It's really amazing place and highest customer satisfaction rate. People trust blindly

  • Lori Moore

Totally awesome experience! The gate froze at -44°C ... But hey... They had it fixed pronto! Exceptional staff, super accommodating for my needs! Had an amazing agent walk me through to get the best deal to save me money! Clean and warm!

  • Chiamaka Reginald

It was a very wonderful experience for us at public storage(center avenue location).Their customer service is equal to none. The staff were friendly and very accommodating. I wish all other storage facilities will be like Public storage

  • Pablita Thomas

I love this place!! Ross and I forgot the other young guy at Public Storage helped me out with my storage needs. I moved my stuff from out of province with incredibly rude movers that were subcontracted from a shipping company out of

  • Jason Kang

Really friendly and helpful staff at the front desk. This location provided a good, easy experience when we suddenly needed to store some things away fro a few months. Storage lockers themselves were clean and everything worked well.

  • Mary Souraya

I recommend this place to get your moving supplies. Sandra is a great person. She helped me and gave me great ideas on how to protect my belongings in the boxes. I really recommend this location the workers are friendly and helpful.

  • Matthew Randall

Exceptional experience from the initial reservation (online). Through the first phone call to confirm my reservation (Della) The walk through and contract finalization (Bill) was very informative and pleasant. Great location!

  • Dana Biddle

Thank you to Ross and all staff at Centre Ave NE location. Best staff ever working there. Much attention to customer service, and always pleasant and accommodating. I will definitely be referring friends and family here.

  • Dana Meneer

Just finished securing a new space at the centre street location and the gentleman working were awesome. So helpful, so courteous and professional. I would definitely recommend this storage facility over the competition.

  • Sara van Halderen

The staff at this location are very good. They are efficient, pleasant, knowledgeable, helpful, just plain all-round great people. This is the 6th time I’ve used them and I would not hesitate to use this location again.

  • Kamaljit Cheema

Staff was really courteous n knowledgeable. Everytime I called I was helped with a smile. I rented for over 2 years n the units were heated n very accessible. I'd recommend Public Storage to anyone looking for Storage.

  • Ely Donque

Everything went well with check in with Red and his new colleague did a great job showing my unit, going over the contract and all. Was easy experience. I move in the stuff today so know that shouldn’t have any issues.

  • Rich Grof

I've used public storage for most of this year. I enjoy being able to get inside after regular business hours. The units are clean and neat. The staff are easy to work with, fast and efficient i recommend them

  • Manuela Lopez

Very good customer service from being to the end. The process was very clear and easy to follow. Manager and assistant manager were very kind and friendly. Thanks Red and Chris for your help, very well done!

  • Randy Brown

After looking around at a few places, I found the staff at Public Storage to be very accommodating. When I got to the site I found the were neat and organized. The storage unit was clean and ready to go.

  • Spec R Info

The Staff are friendly and easy to work with, and the building is clean and well maintained. Nice to have the free carts to use in the building. Highly reccomend using this facility to store your things!

  • Christine S

Paid for 1 month storage fee. Notified them i was getting my belongings out after a week.... And i never got ANY Of my money back. Nothing was pro rated for leaving before the 1 month. Horrible service

  • Tara Vincent

Ross and Sean made the experience of renting a unit so pleasant. They were so friendly, and explained everything and answered all my questions. It was greatly appreciated and I have such nice staff

  • EDA HAGER

Public storage has the friendly and helpful employees, specially when I was shown where the storage unit is up on the second floor they have elevator , keep up the great work Thanks …

  • JP Methot

Very helpful getting me a tiny storage to store some tires. Professional and efficient. Thank you also cleared out of larger unit after 6 years or so. Very well looked after facility. Thank you

  • jeff goodwin

Well I got a fast response, Delia git back to me and had a promotion on. Went in got half off. Ross showed me around and made it very pleasant. I would recommend these guys..! Good job n thanks

  • Richard Vinnell

This is the second time in a year that I’ve used Public Storage. Ross and Delia are fast, efficient, courteous and incredibly helpful making for a painless process! Highly recommended!

  • Naomi Gillis

Sean was friendly and knowledgeable in helping me find what I needed for storage. Facility is very clean and they have all you could need to pack your items to get them ready to store.

  • Carly Alexandra

Ross provided an exceptional customer service experience I am beyond impressed with public storage service they provide to their customers and would highly recommend them …

  • Daniel Shin

I got a great customer service from Sean & Carmen. They explained and processed from A to Z & storage was clean and easy enough to use. Definitely recommend this location & company!

  • Cheryle Gallant

I was welcomed when I walked into the office. The guy that served me was very good and explained the rental cost and safety of the storage. I'm very satisfied with this company. TV

  • Miss B (Princess)

Just thought the older man at my location to be a nice man. Gave me the feeling of a grandpa if that makes sense. Felt very welcomed by him. I’m sorry I don’t remember his name.

  • Kristyn Ballermann

Good customer service. Ross was a pleasure to deal with and Della was great on back up :) only reason I didn’t give five stars is because I haven’t used used the unit yet.

  • gp Oquendo

Their facility is clean and secure. The staff are helpful and knowledgeable. It’s easy and convenient to pay on their website. I was happy with my experience here.

  • Gillian Galante

Sean and Ross were great at helping me get a store unit for my retail store. They were helpful and friendly and the whole process was very fast and smooth.

  • Edward Smith

Thorough check-in process. Clear explanations. Facility is clean, and feels like it is well-run and organized. Got special pricing due to a promotion.

  • Carol Bauer

As a customer I found Ross very professional, customer oriented and a people person. He was very patient and went above and beyond my expectations.

  • Justin

Ross there was very helpful with the process of getting rental unit! Very quick and easy there to get a unit ! Would recommend this place !!

  • Rogelio Ruano

Greatest friendly staff, hours are flexible, never had a hassle using these guys. I would definitely bring bussiness back with them.

  • Byron Littmann

Ross and Laura were very friendly and made the sign up process a breeze. We are very happy that we chose this space for our storage.

  • Jason Anthony

Incredible staff. Always great with messages and reminders, respectful and friendly. Was a pleasure dealing with this organization.

  • paulina ochoa

Great customer service! Storage got very dusty and all my things got extremely dirty but the staff was very very helpful and kind.

  • Cathy Gantz

Della is the best manager. The team at Ctre. Ave. NE Calgary, are polite and very efficient. Highly recommend Public Storage.

  • oscar garduno

the attention of mr. Ross was more than excellent, he is a person who knows how to do his job with a great attitude and joy

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