Rôtisserie St-Hubert

1310 reviews

2484 St Joseph Blvd, Ottawa, ON K1C 1G1, Canada

www.st-hubert.com

+16138243267

About

Rôtisserie St-Hubert is a Chicken restaurant located at 2484 St Joseph Blvd, Ottawa, ON K1C 1G1, Canada. It has received 1310 reviews with an average rating of 4.2 stars.

Photos

Hours

Monday11AM-9PM
Tuesday11AM-9PM
Wednesday11AM-9PM
Thursday11AM-9PM
Friday11AM-9PM
Saturday11AM-9PM
Sunday11AM-9PM

F.A.Q

Frequently Asked Questions

  • The address of Rôtisserie St-Hubert: 2484 St Joseph Blvd, Ottawa, ON K1C 1G1, Canada

  • Rôtisserie St-Hubert has 4.2 stars from 1310 reviews

  • Chicken restaurant

  • "If I could give 0 stars I would"

    "Absolutely worse place to dine, ever"

    "I ordered fish and chips and I ordered the mix plate"

    "March 17th 2022 We were here early last fall and it was not a great or even good experience"

    "Really disappointed this evening"

Reviews

  • Cora Young

If I could give 0 stars I would. It started out with the seat being soaked, so we had out pants wet the whole time. We ordered drinks, and the one drink I got a Rosé sangria. They decided to put cherries in instead of strawberries without asking (which im allergic to). They shouldn't be switching the ingredients without asking. Then proceed to wait 15min to order. We got there at 5:30 it was an 6:40 and all we had was our drinks and coldslaw. After asking twice to switch tabels because the seat was soaked we switched on our own. After an hour and ten minutes waiting we walked out. We watched people who got there after us get their food, before us. We got 3 meals, two being chicken legs with fries and one being ribs. No matter how busy it is, and hour and ten minutes for food is ridiculous. The waiter had said just 10 more minutes twice but 30min passed. This is craziness to one mess up someones drink, have the seats soaked and have to sit there with our butts wet.. then wait an hour and 10min, to come to find out it would be another 25-30min before we got our food. Me and my family are extremely upset as we waisted all that time and left hungry to find somewhere else to eat. It is appalling. I'm so extremely dissatisfied with how they run it here. Half the staff didn't know what they were doing and looked lost the whole time. They need to learn to have better priorities.
Meal type
Dinner
Price per person
$20–30
Food: 1
Service: 1
Atmosphere: 1
Recommended dishes
Half Rack of Ribs, Half Chicken, Chicken Leg

  • D Lalonde

Absolutely worse place to dine, ever. Management yelling at staff over customers heads is not ok. I feel terrible for the waite staff and hostesses. I've been in a couple times before my most recent visit and have had the same experience. It's absolutely unprofessional and customers dinning in don't want to hear it. Take it to the back. Our last visit, we had the pleasure of being served by a young lady (which is the only reason this post is getting 2 stars), you could tell this was her first job but her customer service was top notch. She said the man that was yelling, his name is Jay or John? I cant remember but it's the man with the very large glasses. He needs a review or new training because that is not how you discipline people, much less workers below you. It's just unacceptable. Most of these kids are still in school. Regardless you don't speak to people that way and especially NOT in front of customers. With that being said you'll likely find a more relaxing atmosphere at your local Mc Donalds. In terms of the food it's not even that great for the price you are paying. Save yourself some money and go to Benny and Co.

  • Nash S.

I ordered fish and chips and I ordered the mix plate. The quality of food is pretty good but I have a few remarks: - the wings choice of sauce is unlike any if the popular sauces. The honey sauce is actual honey, I chose it because the only other choice was sweet and sour. - the mix plate is $20 some dollars, and it includes 4 cheese sticks and is supposed to have marinara sauce with it. It arrived without if. I was offered to be sent the sauce. I told the lady, the sauce is no good anymore since the cheese is cold now. Send me the cheese and sauce or credit me the plate. I was offered a credit for cheese and sauce. I accepted it with a big head shake and a thought in my head, I might not bother with that place all together. My dinner experience was ruined, and I had 75% of my dinner... They appreciate me so much as a customer that they offer me to have a %25 of my dinner another day. The sweet potatoes fries they have is one of the best, if not the best I had, so was the sauce with it. The chicken wedges are very very tasty in the mixed plate too. Breaded right and cooked to perfection.

  • TROOL Social Media

March 17th 2022 We were here early last fall and it was not a great or even good experience. we were assured it would get better.. We had such a lovely server, who was unfortunately slammed.. it took forever to get both the food and our bill. 2 of the three diners are diabetic. It was difficult waiting forever for tiny triangles of frozen fish, that was literally swimming in grease. After such abhorrent food we will not be back ever. -------------------------------------------------------------- Allowing the table across from us to stream a meeting on a phone via speaker and extremely raised voices made it impossible to hear our own conversation ... as a family out for dinner this spoiled it for us. The waitress picked up my plate and only after removing it from the table was I asked if I was done. In fact I was not, however I was not about to ask for the plate to be returned. The fish ordered by 2 of our party was fine although the portion was paltry for the price. In no hurry to return

  • Allan Faust

Really disappointed this evening. I feel sorry for the ladies at the takeout because of the clients and how some of them treated tue ladies that were really overwhelmed. They are working hard and get blamed for the time it takes. But that was not tue reason for my low marks. Usually the food is great, but this time, my daughters salad had no chicken and the salad was wilted (ordered chicken Cesar), and also the Parmesan was extremely heavy… also me and my daughters chicken was crusty (either too hot reheats, or overcooked)… sad. Update…. There was a response from customer service to contact them, which I did, and they were amazing. They did what was possible for them to do to make it right. I’ve been to this location numerous times, and they’ve been fantastic up until this last visit, where the food was the issue. Service has never been an issue here. I appreciate the discussion I had with customer service.

  • L Hajek

Group of more than 6. Chicken was dry, lacked flavor, mashed potatoes were crumbly and dry. The blond bartender was incapable of making a proper Ceasar.. wrong combination of ingredients. I would fire her. Unbelieveable.... massive amount of Worcester sauce. Coleslaw had excessive vinegar in it, also hard to swallow. Must of had all newbies working even though they were much older. Either people didn't know what good food tastes like or other customers were ignorant. Not returning to that nightmare.
Service
Dine in
Meal type
Dinner
Price per person
$40–50
Food: 1
Service: 2
Atmosphere: 3
Vegetarian options
Tai dipping sauce for veg spring rolls was old and dark red, clumping in part. Probably very old stock which was sitting there for months or open cap

  • Lexy Smith

Went for dinner there for Thanksgiving Sunday and it was 6 pm and they were out of roasted chicken. (Seriously how's a chicken restaurant out of chicken ). We were told it would be 20 minutes to make chicken and then after 20 minutes we were told it is going to be another 30 minutes. We ordered club sandwiches instead and they were awful. We didn't get compt for our food and not so much as a free desert. Worst experience ever.Never again! Further to this review, you had requested that I send my complaint to another department which was a total waste of time. Instead of taking accountability for not having toasted chicken all I got was a bunch of excuses. This just proves how unprofessional your Management and your Organization is!

  • M L

Worst welcome ever! Arrived alone at 8:12 pm, dining room was nearly empty; waited 5 mins to be seated; got the most fed-up face from the waitress on duty; and before she even reached the table, she pitched « We’re closing in 20 minutes! « No welcome, no good evening. Just a clear message that the fed-up face really meant I was not welcome. Website of this branch specifies that they close at 9 pm. This usually means that the kitchen keeps grill and stove opened till that time. But since the pandemic, this restaurant is clearly not interested in maintaining their dining room. Take-out deliveries are clearly their only interest. But don’t forget! Kitchen closes around 8:30, not 9:00.
Service
Dine in
Meal type
Dinner

  • Tom Valenzuela

Chicken was very good. Service was very good too. My only gripe was the desert where it didn't include ice cream. It was quiet and our tables were set up nicely. We tend to go as a family and it can be pretty costly but this is the case almost everywhere. It's nice to have chicken so nicely made. Can't say I ever had a bad experience here. Enjoy it more than Swiss Chalet.
Service
Dine in
Meal type
Lunch
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Chicken Wrap, Quarter Chicken, Breast, Club Sandwich, Hot Chicken
Parking space
Plenty of parking
Parking options
Free parking lot

  • Martin Brunet

It's an elevated St-Hubert experience at this location. The staff are prompt and courteous. The food is delicious and conforms to the what you'd expect from a rotisserie. The place is kept clean and the decor is very chic. There's a bar and a main restaurant area so it's great for dining in and just to meetup for a drink and appetizer. Classiest St-Hubert I've even been to. I'll be going back. I had a hot chicken sandwich which was good My wife had a plate of great nachos, my oldest daughter had chicken noodle soup and some cheese sticks, and my youngest has the zoonimals. We all finished our meals and were satisfied. The desserts are really good to.

  • LJG SEC (LT.)

Always a decent meal and affordable. The restaurant is usually noisy and too many children screaming. Thus the reason I prefer to eat in the bar area. Update. Went through the drive thru', but was a waste of time, still had to go inside and wait. Was completely ignored by the staff while trying to ask a question. Getting out of the drive thru' had to turn Left on St Lauent and make a u-turn, and circle back around to get back to the parking lot. Not a pleasant experience
Service
Take out
Meal type
Dinner
Price per person
$10–20
Food: 4
Service: 2
Atmosphere: 3

  • Christopher Cote

We are sorely disappointed with St-Hubert's chicken brochettes. They used to be flavourful, loaded with vegetables on the skewer, including pineapple. Now the skewer is just a few pieces of chicken, and nothing else, that have been basted with what tastes like a chinese food restaurant sweet & sour sauce. The chicken used to taste, and feel like the same white meat we get in the hot chicken sandwiches and quarter breast dinners. Now the chicken pieces are rubbery and remind of what you get frozen in bulk boxes.
Service
Dine in
Meal type
Dinner
Price per person
$20–30

  • Dominique Grandmason

The service was horrible and it was not busy , I told her that the last time my meal was cold so I wanted to make sure it would not be , order club ask for no tomatoes but with cheese , it arrived with tomatoes and no cheese when I told her she said “oh well” she also never came back to ask us if we needed something else more drink … Very negative , not the service I’m used too ! Dominique
Service
Dine in
Meal type
Dinner
Price per person
$70–80
Food: 3
Service: 1
Atmosphere: 3

  • Aurora17

A gorgeous restaurant with some of the finest Canadian foods. This place has always been a go-to for my family, since it has a very wide range of delicious and freshly-made meals to chose from at a very generous price. The decor and design is outstanding, probably the best design I've ever seen in any restaurant (they must've hired a pro interior designer, since it's gorgeous). The staff are always at 100% and are very kind and polite. Service is exceptional and I always have a good experience when I go. 5/5 for me.

  • Joe Piacente

Our server, Brandon, was excellent! He went above and beyond to ensure our visit was pleasant. It was our first visit to St-Hubert and based on the service we received, we were very impressed and will definitely return. We highly recommend this restaurant and ask for Brandon to be your server. Thank you so much.
Service
Dine in
Meal type
Dinner
Price per person
$30–40
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Burger and Fries, Breast, Club Sandwich

  • Claude Brunette

Good food We enjoy St-Hubert a lot. We are never disappointed. The quality of the food is consistent and plenty. During the pandemic, we use the takeout regularly. In all, I have no problems recommending this restaurant. Update: We ordered some food, as we do often, but this time it was disappointing. We were missing items we paid for and the meat on the chicken brochette eas really hard. Do not know what happenned but it was one bad order. Hope this was an exception and not the rule of what will be.

  • suzanne sauve

I went with 3 friends yesterday. Two of us ordered cream of chicken soup. My cousin had a bone in hers, I had a plastic wrap!! We ordered 1 club to share...we got one each and they were both cold. We were charged for one. My other friend ordered a coffee...it came with sour cream. Undrinkable. I don't think I'll go back. It was a weird night.
Meal type
Dinner
Price per person
$40–50
Wheelchair accessibility
She had a walker it was fine. We were accommodated.

  • rene larabie

over priced dine inn, poor food quality, cafeteria food quality at best. ribs tasted like store purchase you find in boxes. Frozen fries. tried fried chicken 3 piece for 22.00 it was terrible tasted like it came from the frozen section. Overall, would not go back or recommend. They should stop giving free refills on coleslaw and bread and fix the poor quality of the rest.one good thing the service.
Service
Dine in
Meal type
Dinner
Price per person
$30–40

  • Mihaela Beland

Food is always good and price is very reasonable but for some reason, they almost always mess up our rib order by giving us the wrong sauce?! Otherwise good service, but staff and manager need to pay more attention to order details.
Service
Take out
Meal type
Dinner
Price per person
$10–20
Food: 5
Service: 3
Atmosphere: 4
Recommended dishes
Rib Dinner

  • Jessica Normand

Every time I order the same thing from St-Hubert Orleans they always forget something. I always specify my order very precisely, nonetheless they forget something. When you ordre for your lunch break, you only have a certain amount of time. This is ridiculous. Not ordering from there again. Very disappointed!
Service
Delivery
Meal type
Lunch
Price per person
$20–30

  • Kirk Barnett

Was not busy. Ordered meal and appetizer. Never recieved my soup. (Wasn't charged for it) The meal had little chicken on sandwich and minimal fries. (Mcds med fries) approx half the amount of meat you would get at another chicken restaurant and a third of the fries. Food was out fast and hot.
Service
Dine in
Meal type
Dinner
Price per person
$20–30

  • C-Line Les

I have order 2 Holiday Feast, both were missing the meat pie, I have also order Piri Piri Chicken wings and still no Piri Piri sauce, I also ordered a club Sandwich and I have never had a club where the meat tasted as if it was over 3 days old. first and last time ordering at that location. on a positive notes, the drivers was very nice but yet........................

  • Kayla Jefferies

Love the food, the staff is great, never had any mix ups and never had to wait to be seated.
Service
Dine in
Meal type
Dinner
Price per person
$20–30
Food: 5
Service: 4
Atmosphere: 3
Recommended dishes
Burger and Fries, Breast, Hot Chicken
Parking space
Plenty of parking
Parking options
Free parking lot

  • Colin Matassa

Love this place! We have consistently gotten good food from here. Today, my wallet slipped out of my pocket in their parking lot without me realizing. They were kind enough to have recovered the wallet and sent their delivery driver to deliver it straight to my home. Such a nice gesture on their part, and they will continue to gain my business for years to come.

  • Marc S

I have been going to St-Hubert for 40 years all accross Quebec and now in Ontario. I went this week and had the worst chicken breast ever. They served some kind of overcooked stuff or chicken from last night. I was very disappointed. As you see from the picture below, this was the wing part of me meal. Even on screen it looks like very very dry.

  • Patricia Lang

It is few and far between that they get orders correct. Don't bother indicating allergies because they couldn't possibly care less. I indicated that we could not have croutons on a salad because it is for a celiac person. They sent the order and there were croutons throughout the salad.
Service
Delivery
Meal type
Dinner

  • Daren Dussault

The restaurant itself was clean and well thought out. The waiters were delightful greeting us and bringing us to our table. The food came very fast for how many people were at the restaurant. Only rating 4 stars because the food was cold and the carbonated drinks (I had a coke and my partner had a 7up) was pretty watered down.

  • Susan Baker

when we order take out for home delivery we want to replace the buns with coleslaw. half the times they do it and half the the times they don't. I wish they would get there acts together. The main store manager said there should be no problem as in the dining room you can get coleslaw as often as you like. what is the problem.

  • Glen Johnston

Had lunch with my dad it was good he even said that the food was very good
Service
Dine in
Meal type
Lunch
Price per person
$20–30
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Chicken Leg
Parking space
Plenty of parking
Parking options
Free parking lot

  • Mathieu Berthiaume

After 25h of traveling and you want a simple meel delivered, don't call them. They brought the wrong order (29 min before closing) but only realized it after I paid and couldn't reimburse me unless I drove to the other end of the city to their place... You don't treat customers like that! They just lost me forever!

  • Casnapette Chicoine

Excellent food - got the chicken leg piri piri. Portions of coleslaw, gravy, and fries are not always regular and consistent though - it must depends on whether the cooks are generous or not ! Other St-Hubert restaurants currently offer fried chicken but not the one on St. Joseph. Why ? This is very disappointing.

  • Michael Cheung

We were here on New Years Day. Great food and an amazing location. It’s huge and very clean. Our server managed our big group of 3 separate families with ease.
Service
Dine in
Meal type
Dinner
Price per person
$20–30
Recommended dishes
Chicken Leg, Poutine with Chicken and BBQ Rib Sauce

  • Troy Nevitt

The food was pretty good, but our server was the highlight of the time, aside from seeing friends I haven't in a while. I know that the two don't like being compared, but both this and Swiss Chalet have a similar niche. I think they have different high points.
Food: 4
Service: 5
Atmosphere: 4

  • Noreen Shouinard

My husband and I went today for a date lunch and it was our first time going to this location. Our lunch was delicious and fresh so much so that my husband ordered dessert. Thank you so much Josyane for your amazing service. You made our dining experience one to remember. We will be back again for sure.

  • Sandra (Co Co Love)

What is not to love about St. Hubert. Clean, quiet and great service and good food. You have great portion, with plenty of coleslaw and fountain drinks. I had my dinner early today, it was quiet, but so worth it. As today was my birthday, they treated me to a free desert. Thank you St. Hubert.

  • H M

Everything great from the greeting to the food and service! We'll be back! Merci...
Service
Dine in
Meal type
Dinner
Price per person
$30–40
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Quarter Chicken, Stella Artois, Club Sandwich

  • Andre M

The food was not up to the usual standards, chicken in the HC sandwich looked grayish,not fresh tasting,fries were not hot, chicken burger was warm not hot,the chicken wrap was smallish,the salad was good and plentiful, nothing was close to St Hubert usual standard, service was ok More

  • Ush Dia

Great food, got our order wrong. Long wait times even when you order ahead. Pickup area isnt very organized.
Service
Take out
Meal type
Dinner
Price per person
$20–30
Food: 5
Service: 4
Atmosphere: 3
Parking space
Plenty of parking

  • Joanne Cyr-Lancaster

Kudos to our delivery driver who found $50 on our lane way that my husband had just lost and returned it to our door. There are still good people in this world
Service
Delivery
Meal type
Dinner
Price per person
$30–40
Food: 5
Service: 5

  • Andy Hazeldean

We waited half an hour for a glass of water. Service was brutal. Chicken was great. Took way too long to get. I understand staff shortages, etc. But really. Won't be back to the restaurant but will still do delivery.
Food: 5
Service: 1
Atmosphere: 1

  • Doug Lafontaine

Ordered takeout, was hot, fast, and delicious. Nice sized portions and decent price. Will be back.
Service
Take out
Meal type
Lunch
Price per person
$10–20
Food: 5
Service: 5
Recommended dishes
Quarter Chicken, Breast

  • Stéphanie Lajeunesse

Amazing service from the lady at the entrance to James whom served us for our supper. Fast efficient service and came around many times to make sure we had everything we needed.
Service
Dine in
Meal type
Dinner
Price per person
$20–30

  • Macy Delorme

Always good food though the portions are getting smaller, unfortunately.
Service
Take out
Meal type
Dinner
Price per person
$20–30
Food: 4
Service: 4
Atmosphere: 4
Recommended dishes
Quarter Chicken

  • Michael Gauthier

First time back at St-Hubert since before COVID. Used to be nice restaurant that you went to for the chicken and the coleslaw. Now they have massively overhauled the interior to present a much nicer dining experience. The menu is very nice.

  • Angela Baskys

When my daughter-in-law and I picked up our take-out order it was extremely busy. The order was ready and the server was quick to bring us the goods with a smile.
Service
Take out
Food: 5
Service: 5
Atmosphere: 4

  • Bear11 Bear11

Family for Four Review: I think the problem was that my order was put in just after 4 pm. The fries tasted like leftovers from the night before; or maybe from lunch. Chicken was good but didn't seem hot like it used to be when I have

  • Julien Holdrinet

Food and service was good, but the place was empty on a Saturday night.
Service
Dine in
Meal type
Dinner
Price per person
$20–30
Food: 5
Service: 5
Atmosphere: 4
Recommended dishes

  • Sandra Gravelle

Order food and it was horrible we did not get half our order and when you call they don't do anything! Order somewhere else
Service
Delivery
Meal type
Dinner
Food: 1
Service: 1
Atmosphere: 1

  • jay-c Aubry

Friendly staff very clean restaurant and the food is great and they do make a awesome steak
Service
Dine in
Meal type
Dinner
Price per person
$30–40
Food: 4
Service: 4
Atmosphere: 4

  • pablo bnre608

Temperature setting to cook the chickens is set too high as the double chicken legs are always dry unlike the store at St Laurent I always get golden brown chicken legs.
Service
Take out
Food: 1

  • Roger Reid

We just had delivery from St. Hubert on St. Joseph's in Orleans. The bill was 150.00 and the food we received wasn't worth the price. We ordered a wrap that cost almost $20 was like a kids meal wrap. More

  • Lara Ajayi

I had the best meal at st Hubert this past week! It was my first time at this restaurant! They have menus for kids and of course adults! My picky eater kids couldn’t resist eating …

  • A.J. H. (Griffin)

Server, Ravyn, was great. Food was great. Friendly atmosphere.
Service
Dine in
Meal type
Dinner
Price per person
$20–30
Food: 5
Service: 5
Atmosphere: 5

  • Aiden Macknak

Had the St. Burger and it was amazing. Visited from Regina, Saskatchewan and can’t eat KFC’s Big Crunch the same way anymore, this is so much better.
Food: 5
Service: 5

  • Eli Edgar

Loaded nachos at St Huberts, staff is very friendly very attentive and the manager brought out our food personally, says a lot about this location highly recommend eating here.

  • Aysha Rajan

My friend and I come to this location all the time. Service is always great and the food is too! Can’t wait for their dining room to reopen - looking forward to going back !

  • Stephanie Clark

The chicken leg is so small, i may as well ordered quail. It's appalling to know i spent$15 for a mouth full of coleslaw, a half a potato and a tiny piece of chicken.

  • Lise Rocque

We did take out this Saturday and the chicken was so dry It was inedible. I will not order take out anytime soon. Most of our meal went in the garbage. More

  • Ree Ruth

Great server. Chicken was good. No English children’s menu. When asked, They indicated they do not offer English Kids menu’s. More

  • Coulson Kloepfer

The chicken and lobster burger is the tastiest experience in all Orleans! The staff are extremely polite and friendly!

  • Eric Gagnon

My wife and I went in for supper and Genevieve was our server. Her service was fantastic.
Service…
More

  • Audrey Pelletier

The new burgers are quite good Also the renovation are super pretty. Although a nice family restaurant …

  • Smithy Robertson

The gravy here tastes better than Swiss Chalet's sauce.
Food: 4
Service: 4
Atmosphere: 4

  • エネル

Absolute rip off. Ridiculous prices and the filets are micro-sized. You might as well go out of business.

  • Alain Gervais

I was just disappointed not to be hungry for a dessert. Next time dessert first!
Service…
More

  • JS Email

I ordered through Uber Eats, the food was presentable tasty & prepared quickly.
Service…
More

  • Mamanda .1121

Wow! Amazing service and amazing food! Definitely try the creme of chicken soup !! Soo good!

  • Yannick M

You know what you will get good food good service
Service
Dine in…
More

  • Tri Tran

Delicious rotisserie chicken. I ordered a half chicken. Everything was good.

  • Guy Moreau

Good food, good service. Wasn't too busy.
Service
Dine in…
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