Good place. Renovated. It's clean and orderly and the commuter trains are alao fully refurbished operational. They have a specific schedule each time and you just have to follow and easily move to your destination. The Station also has a restaurant that serves various foods. I like their early morning tea and Mandazi. It's right next to the bus station so easy to manoeuvre within Nairobi County

The Nairobi railway station is undergoing refurbishment thanks to the King Charles visit in the country. The tracks are being cleared and the engines revived to show the influence of the United Kingdom on Kenyan infrastructure. We give thanks to their efforts and making kenya realise the importance of railway in the economy. Maybe we will benefit on lower transport charges.

Used to have a huge passenger waiting bay which has now been encroached by Matatu saccos,for Ngong road including kawangware and Mombasa road, Kitengela and even Rongai routes. The overcrowding has made it invisible especially to those visiting for the first time . Always busy in the evenings and mornings when passengers either board or alight from the commuter trains.

1st time user, boarded the early morning train ride, direct to the SGR station. Its swift, charges are Ksh 50 bob and they also have a restaurant you can have your meals or breakfast at very affordable prices. The train departs at exactly 6:30 a.m and arrives at the Nairobi Terminus by 7:20 a.m

CBD terminal is not what it used to be So clean and trains are here punctual There is someone in directors booth welcoming and bidding bye to travellers What an experience All this looks so new but so satisfying Kudos to Kenya railway for a job well done

Rating based on... - Issuance of ticket okey... - Assistance from security on which train ... okey - Information from communication desk ... okey - Train timetable... well maintained... Help beat evening heavy traffic along Mombasa road from 1700hrs...

Very clean, trains keep time plus or minus 5 min unless they have a situation at hand. At the time of writing this only Syokimau has multiple trips. The rest have two trips a day. The entry point is destination based like terminals in an airport.

Pleasantly surprised by the commuter train experience! Couches are clean and not congested....and for the cost, it's a no-brainer. There is no better way to beat Nairobi traffic with all the ongoing road construction. Definitely recommend it!

Clean and orderly. Payment method continues to improve but still slow as it is not yet automated. Self-service stations need to be installed to cater for this popular service. Trains are mostly clean. Windows could do with maintenance.

This place is just amazing, they've renovated the trains they look way better and cool if you want to save some cash and escape Nairobi's heavy traffic jams this is definitely the means of transport to use

It's newly renovated, very clean. At rush hour you can easily board the wrong train. Ask before entering the train. The management should do the necessary to the loud speakers. The sound is not very clear.

Klein, aber fein. Personen- und Gepäckkontrolle, aber sehr freundliches Personal. Es ist nicht die schnellste Art zu reisen, aber dennoch eine gute Möglichkeit, Land und Leute kennen zu lernen.

A convenient and cheaper way to get to Sgr terminal. Ticketing has improved greatly. The restaurant has okay options, and the service is slow. Train cabins are old, and the ride rickety.

An easy thing like buying ticket to Nyanuki online isn't possible. By phone train company is not responding. That's not smart, not cool. That's fkng ridiculous.

The link train is clean. You have to be at Central station at 6am as the train leaves at exactly 6:38am to the Syokimau station. They charge 100bob per person.

The place got an awesome face lift. Looks nice and is clean. Make sure you know where your train is and that you are inside the correct train before it leaves

Super sauber und moderne, aber die Kontrollen nerven. Ich musste drei Büchsen Bier aus dem Koffer wegwerfen, weil man Das nicht mit in den Zug nehmen darf...

Disability friendly entrances, smiley staff, well paved platforms and sparkling floors. The facelift was dope, the trains and NCR buses all look beautiful

Easy to access from the Central business district. Offers a better option to connect to the Nairobi SRG terminus without going through the traffic jam

Train services connecting the rail towns in Kenya and also to the main Rail service station - Standard Gauge Railway at Syokimau near Mlolongo (SGR)

Clean, no directions from Haile sellasie avenue to station so got lost and entangled with a nightmare of matatus. Need a good coffee shop.

Was fun riding the commuter train..... but they charged 100/- for the bike, 50/- for transport..... I could have just ride my bike …

Wonderful place with a good restaurants, security and a beautiful museum a great place for family and office team building

This place is located at the heart of nairobi and they offer the cheapest prices to Syokimau to connect with the SGR.

More sitting areas needed. Cleanliness well kept. Announcements promot and sufficient. KR has hugely woken up. Kudos

Smoothly connects people to the outskirts of the city. The ride to Embakasi village is usually 30 mins, on the DMU

great history about the development of railway transport in kenya. pristine station with friendly staff around.

You are warmly welcomed and assisted in your booking and also taken by rail to connect to the SGR to Mombasa.

If you want to beat the traffic and you're a 8-5 person this is your solution unless you're an early person.

This place is amazing, it is clean and organized. They just need to add more seats for waiting passengers

Too slow trains. They never keep time when ut comes to departures and arrivals. SGR is waaaay ahead

It reliable , affordable and very convenient means of transport with a lot of ease in booking .

An iconic landmark service provider , enclosed within a neat secure and organized environment.

Can accomodate a large audience Fare is never hiked Helpful and friendly staff all year round

The first class rooms are dirty. For a service that runs only twice a week that is appalling

The place is clean, very clean, they have two restaurants and they do offer delicious meals.

youcan pick a train to other parts of the city but also one to sgr for traveling to Mombasa

The area is very clean.security is tight at the stations.. affordable transport services.

Very efficient, safe and you arrive at your destination on time. Would highly recommend.

Good in time keeping but the seats are not comfortable since you can't even sleep on

Convenient in getting you where you are going without the hussle of traffic Jam

Service is slow, but hospitable. The restaurant does not have Wi-Fi, however.

Its a very good place and the stuff working there are just wonderful people

U need to improve on old coaches and locomotives some are very very noisy

The train is fast and temperatures inside the train are well regulated.

Great place especially when connecting to sgr will help you keep time

Beautiful transport system in our beloved Country! Grateful to God.

Nice and quiet, great professional and quiet less quality porridge.

Ticketing system well organized. Nice train station. Smooth service

I have enjoyed the white coffee mug served this early morning.5 am.

Since being upgraded it is a great place, very clean and welcoming

The station works well...but may be overly stuffed during holidays

It's always comfy while boarding train to town. No traffic jam.

I have used it several times and it's convenient and economical

Orderly and affordable transport. Also accept Mpesa payments

Perfect experience, organised and commendable. Safe n Secure

Clean, fast and convenient. Best way to beat Nairobi traffic

Looks very calm with low traffic on a Saturday afternoon.

Lovely upgrade,organized.Should add more waiting benches.

Modern and revamped ticketing and boarding procedures

Well organized, like the renovation & they keep time.

A very convenient mode of transport. Well organised

The place is cool, peaceful, safe, secure, and busy

Had a first time great ride over a long distance.

Affordable means of transport in Kenya right now

The training left on time no unnecessary delays

Very convenient and reliable mean of transport

Accurate...using the shortest route possible

Very old plus processes no direction posters

Convenient Nairobi CBD commuter services

Great customer care, very helpful staff.

A spacious and quite intriguing place.

Good commuter services within Nairobi

Nice experience. Everything is good

Perfect The best adventure ever,,

The best locomotive in nairobi

Well organized and clean

Fun & good savices

Twende nakuru

Nice one