Stars because I found something I like, lack of stars because of the below experience. If you are planning to come here with your dog because of Ross’ policy of allowing well behaved, leashed dogs, read on I frequently take my service trained pitbull to dog friendly locations to advocate for the breed and socialize him so he is well prepared for any experience. Ross and its various stores, such as Marshall’s and TJ Maxx, are all dog friendly to well-behaved and leashed dogs of any size. I took my dog back to the pet supplies section to grab some treats and, funnily enough, in that exact aisle there was an employee that didn’t realize we were there for about two minutes. When she did finally notice, she turned around, saw my dog, and screamed. He was sitting politely waiting for me to look over the shelf, but she still got into a verbal altercation with me telling me to leave the store because my dog is big. I informed her of the company policy and that her opinion does not override that policy, and just because she is scared is not a reason to ask a paying customer to leave. I confirmed the policy at the checkout and informed the people up there of what happened and they apologized profusely, but if you happen to patron this particular location, make sure to bring your big, scary, trained dogs with you and take advantage of such a wonderful opportunity to socialize your misunderstood dogs while you shop, and hopefully teach this particular employee about breedism and discrimination against dogs that don’t deserve it. Photo is from a TJ Maxx 3 days ago.

Have a great variety of things to choose from, my older son is giving me a hard time didn't wanna move to the cart u have with my other son so I left him few feet away but to where I can still see him and watch if he is gonna move down the Cart I guess the whole staff at the front think my son is alone that they have to start paging "children should be accompanied by an adult" which is ridiculous because I was just there. Anyhow, I tried to brush it off and started telling my kid infant of these staff that they will call the police on him if he doesn't move to the cart I have with his brother. I just think that this stuff could be a little bit more professional with their customer service instead of shaming a parent because obviously they knew I was just right there. They needed to be schooled on what to do with that kind of situation.

Okay guys this one is especially to me I love clothes I like to put my things together I do have pictures when I went out for my son birthday and what I wore I love putting clothes together and Ross is very affordable and if you are looking for something it's best to go when it is early if you're expecting to get anything from now on in the afternoon I don't prefer that you do that but I loved it and give me a sense of classiness but still sheep and I'll go off on you if I have to all in one outfit it was a expression of deerments and sense of freedom and style so guys get out there put on your best be your best feel your best take time out for you love each other and fellowship like I say best be blessed not stressed have a good day

Definitely not the same store that I use to like , not much in it but I did find this little tommy dress which I normally don’t wear Tommy clothes but it was that cut for the price however when I got to the check out the cashier fondled with this one and said the tag is broke I have to see if I can find you another one or I can’t sell it to you , I said wow I don’t bring clothes without tags it was there , she looked real quick and came back and said I can’t sell it to you I said kool when the manager find a price can they call me she said I doubt it they never do but I will take your number, girl enjoy that dress if that’s how you shop .” Shysty “

Store Associate (Keldon) was very rude to me. His customer service is the worse. I understand the climate retail workers are in, but it takes nothing to greet someone when checking them out. He said absolutely nothing, from the time I walked up and he handed me my bag, with an attitude. I literally had to figure out the check out process on my own. What's interesting though, is he did not handle the White Male customer, before me the same way. That Customer got the full experience. If he is Management, if feel for his Subordinates.

This is a good store with good customer services. The ones who putting bad reviews are the ones who coming in store throwing clothes on floor and walk on them, and when asked can you pick up they get attitude. No other customers want buy nothing off floor that you throw down. What they need do is make sure they have some kind of manners when they come to store. The manager and staff are nice and work hard every night to recovery the store so that when next customer comes in and shop he can shop with dignity.

I have been going to ross since years. But this time at this location the employees were really rude. They were talking amongst themselves when u reached the register and when i was trying to find my card the guy employee said he will take the next guest and didn't even bother to say anything to me. And when i said wait a min he said i won't wait. Super bad experience. This location is really near to my house and was a regular here but not anymore. After this incident i am not coming back here.

I was a TJMaXX girl. I shunned Ross because they just never seemed to have the designers, quality nor selection of TJ Maxx. Homegoods OWNED me! I speant thousands on homegoods. Well, a 2014 retirement altered my spending habits. Dividend Life altered many habits, I'm proud to say and Ross on Piedmont/ Sidney Marcus is THE BOMB! When economics alter habits as we pay for federal student loans, and still desire to look amazing, shop ROSS! ¡JOY!

I visited Ross at Lindbergh. The cashier Jeremy was extremely rude and snappish with me when I made my purchases tonight.. he had negative energy, too much attitude and not enough of anything that really matters. I didn't say anything when he messed up my purchase and had to do 2 seperate transactions because of his error. Because of Jeremy and his horrible customer service, I will never spend another dime in this store.

Bathrooms were not stocked with toilet paper at all, a complete mess in the stalls, and one stall even had what I believe was feces on the floor. The janitor was downright rude when I had to have my friend bring me toilet paper and commented that "if she would just hurry up, he would go in and clean." We were one of the first people in the store after opening, so they had ample time to clean before the store opened.

I waited for 20 minutes for someone to help me in jewelry from 10:00 to 10:23am while the guy at the register say he was alone and could not help but had no customers in line waiting or waiting on. He was very dismissive and rude. Look at the camera at this time and you will see. He’s doing absolutely nothing on 6/27/21. I already knew what I wanted he could of just got it and took it to the register.

Absolutely no clothing selection, very pick over and, not to mention no restrooms for the public stated the manager. Needless to say items that I wanted to purchase didn't get because of this. You need restrooms for customers. He wispered we dont have restrooms because he knew that was wrong.

Great customer service. Yesterday the girl in charge was very nice and she helped me so fast with a return without receipt. They were 2 girls welcoming people; very nice. Unfortunately, in Ross located in Plaza Fiesta they didn't want to help me. Thank you …

Wasn't too bad, always thought that this was a women's shop, and I think on some level it is, but it will surprise the bargain Hunter out there trying to find a deal. Which I did, and secured a pair of Nike tennis shoes for about 50$ , …

I has a very important interview and simply asked if someone can check to see if there were any oxford style shoe in my size so I wouldn't make a blank trip. The employee proceeded to tell me that they don't do inventory and nietger her or

I had a bad experience with the older lady working at the dressing room. I mistakenly left the one pair of pants I wanted to try on in the dressing room since they did not fit. As I was leaving she asked me to go and get them...No problem,

The manager LaRon does not know how to talk to people. On a register with a fan straight on him. Yells at you to go to the girl working across the way like cattle. Then when you don't move cause she already has someone he gets even louder.

I had the most unpleasant experience at this location and a very bad encounter with the manager SHANIKA. Having shopped at next door Marshals, I went over to Ross and spent about 40 min. shopping for brand names items... socks, t-shirts,

Wow. They look like they're going out of business with the empty shelves and lack of stock. The only way to know they aren't is that everything left isn't 75% off. I went to Marshall's next door before going here and it was night and day

It is always a pleasure to shop here. Someone is usually there to greet you. They are getting their stock back in. The Staff have been so sweet. Although it seems they are always understaffed they have been super helpful.

I had a girl ignore me three times while I was trying to ask a question, everything was mixed in together and absolutely nothing was sized. The goodwill down the street is honestly a much better shopping experience

Terrible customer. No restrooms!! How convenient for Covid. Everywhere place, e.g , CVS, Michael's, QT's, etc., understand the needs of their customer. No worries, I'm not your customer from here on out.

I don’t frequent this store often, perhaps only once or twice a year. This particular shopping trip was for my grandchildren. However, they didn’t find anything to their liking, so we decided to leave.

Good quality clothes for inexpensive prices great Though they don't always have clothes in the sizes you want. That's a point I'll hold against them. Good for buying a lot of stuff for less money

I was staying at the hotel. And luckily I went for a walk. And I saw Ross's store. And I went to buy some bras there that I had not seen in New York and I bought them and many different things.

Always find good things here!! BUT the same footage is creepily too big for their diminishing stock. Also getting fast fashion at even crazier low prices can kinda wreck your conscience.

Cool...I bought 3 polo style shirts going to get all the ladies this summer I recommend Ross to save money on dressing awesome. Saw a guy buy a dress but that is not my business. …

The men's clothes are lack luster. There slim picking for jeans, especially for taller men like myself. The store was clean but nothing exciting

Almost always empty...items are just not there. Like someone came in and brought up the entire clothing section...all the sections.

It's a really well kept Ross location. Very organized and good options, especially for home essentials. And it's not usually busy.

1 cashier like always !! I saw about 3 other employees just walking around yet no one can go up front and help. Quite ridiculous

It was a wonderful experience saw this young man named Joshua giving superior customer service he was pleasant and very polite.

Good deals are to be found. Better selection than some other locations of same company. Varies by day to day (all locations).

All you ladies, you can dress to impress for less when shopping at ross. No need to worry, all size, styles to choose from.

Those lady's in that store sure do treat me bad in there. If there was another one closer to me I would not go to it

My return with receipt using an alternate debit card was seamless. The cashier was very professional and courteous.

Always a great selection. The staff are pleasant and friendly. Will come back whenever I return to the area.

Not a lot to choose from in this store in my opinion. However, it is one of the more cleaner Ross stores.

The store is clean! The customer service is great! You can find good stuffs at inexpensive prices!

Highly recommend for footwear, got some great deals on really nice pairs. Okayish for clothes.

It's prob a lil worse than you expect...basically a goodwill minus the donations

I had a very pleasant shopping experience there and will shop again there!

Ross always has good prices on furniture 99 dollars for this was a steal

Love seeing the cashiers in casual clothing good customer service

Ross is messy. Not enough employees. No clothes on the rack

Decent stock not enough staff only one cashier long wait

It is a better store than the one located at Edgewood

Great place to shop love the product.

Found what I need. Scanty but ckean

Love my MOM/WOW cup.