Due to the pandemic, my partner flew in from New York and needed guidance to regarding Covid testing. The staff/ team provided fantastic customer service, efficient, reliable and trustworthy. They have gain a customer for life. Thank you all once again.

What an amazing experience and extraordinary customer service. Unique customer support from the booking stage to the early collection stage which is different from other pharmacies.You are absolutely the best and I am promising you continuous patronage.

I had to get a fit to fly covid test for a trip to the USA. Since my flight was Monday I had to get on Sunday (24 hours before flight) I just had to pick up the test from the pharmacy and was able to do the test via video chat on the Sunday

I rushed into the pharmacy today following an incident where a baby was burnt by a hot drink near by. I was visibly stressed and asked for help to find something for burns. The shelves where I was directed to were quite empty, nothing was

Not even 1 star!!! My child had a bleeding lip due to fall and we went to ask for a wipe to clean it around and want it to buy a plaster. Plaster was not in stock. Fair enough. They said that has nothing?! I asked if they have a first aid

Blonde Lady behind till chatting with a colleague from the neighbouring doctors clinic when I arrived and was incredibly rude when I politely approached (breaking up their convo) and said “sorry, can you please help me, I’m in a rush” (I

Astonishingly bad service. Frequently mishandle repeat prescriptions, and show no interest or concern about rectifying their errors. Belligerent when you express concern. Frankly dangerous and irresponsible. The person I spoke to on the

This is the most Reliable and Efficient service I have ever received. Customer service is 100%, phone conversation and video call showing us how to go about the sample is what I love most. Even when other laboratories and pharmacy's are

This is the most professional pharmacy I have ever been to, and the staff are very helpful and well-equipped to fix any problems I have. After being disappointed with so many other pharmacies I am very happy to have found it.

Thank you Rizwana for making the home test for our fit to fly certificate a pleasant experience. You actually were extremely helpful and reliable. Would definitely recommend and use this service again. Karen

3 staff 2 customers but still poor service. They should have self checkout and move the the OTC medicine into the aisles so we don't need to bother their very important work - like watching a printer print.

Thank you Rizwana for all your assistance in getting my F2F PCR confirmed. Please pass on my thanks to the Burrage Branch. Whole process from booking to testing was hassle free. Appreciate all the updates.

This is the best professional service I have ever ever witness in a longgg time, my result came back even before the time given, I can’t contain my happiness this minute my hands and legs are shaking.

Great pharmacy. The team are always so kind and helpful whenever I'm in to pick up my prescriptions. Nothing was too much trouble with our fit to fly certificates either. Thank you for all your help.

Absolutely brilliant service with my testing package to travel last week. Helped with the entire process and made the experience completely stress free. Would use again and would highly recommend!

Dangerous incompetence! -5stars My son needs anti seizure medication to stay alive the first time they did not order his repaet prescription he was hospitalised needing holes drilled into his

The staff are always very helpful and courteous. Recently booked an RT-PCR test for my son and received results within 12 hours which was much earlier than the original estimate of 24 hours.

Very efficient and professional service for the PCR Fit to Fly travel testing. They went the extra mile to respond rapidly on a public holiday when the pharmacy was closed. Great service!

Extremely helpful and efficient service. Very quick (dropped off and received results within 5 hours) and made a stressful situation far less stressful, highly recommend. …

To Manager/Owner, I would like to report the current pharmacist -Stella as she is one of the most horrible and unprofessional pharmacist i have ever met. overall service provided

Had my ears syringed by this pharmacy. Trauma caused to ear canals and bleeding .And did not clear wax .Had to visit hospital. Please do not use this pharmacy for this procedure.

amazing staff, courteous and efficient, every need is always taken care of. i carry a hefty monthly prescription and they always deliver and ensure i’m well looked after!

Amazing service from Rishwana and her team !! Extremely EFfICIENT, FAST and POLITE service for our SAME DAY PCR tests . Highly recommended. Thank you so much …

Great service. Booked a last minute pcr test and they went above an beyond to help me as I was flying. Thank you so much. Highly recommend as its great service.

The blonde lady kept me waiting for 28 minute whiles doing other things behind the bar. Yet I was the only customer. Bad customer service and a very rude lady.

It is expensive, that can be arguable; but I would never expect from a pharmacy to recommend a product not suitable for an eye problem. Just to upsell £5!!!

Brilliant stress free service when everything else was closed they were open and helped me , had no problem getting my certificate . Highly recommend

Great service in this pharmacy. I also met the owner who was so helpful with my questions. I would definitely use this pharmacy each time I need one.

Staff is very helpful and a swift service, gave samples on Sunday afternoon and results later the same day! I definitely recommend it! …

Extremely helpful pharmacy, follows processes well and aren't afraid to challenge incorrect prescriptions. Thank you for being so efficient!

Super quick and easy same-day Fit-to-fly PCR test service. Got the results less than 5 hrs after dropping off the completed test kits

I had a same day consultation with the pharmacist about getting my ear syringing and it’s truly worked wonders! Thank you Muhammad!

So friendly and helpful!!. Received same day covid results and gave me all relevant information in good time! Thankyou so much!

Very friendly team...always ready to help! Pharmacist always happy to give useful advice and go out of his way for customers.

Absolutely appalling service and rude, condescending staff. Will go out of my way to shop at Boots instead going forward.

Very swift and helpful. Result came out in hours and the lady I spoke to was helpful till the end. Highly recommended.

Rude and condescending staff. Really bad and horrible attitude on the phone and in person. Unhelpful as they come.

This is 2nd time using pharmacy for Fit to fly PCR .. the service and customer care has been amazing,

Go out of their way to help you. Have been with them for a long time and very happy with their service

Very professional throughout. Excellent customer service, while working against the clock

Kind friendly staff and efficient service - a really great customer experience overall!

Very efficient, polite and always ready to assist. I will choose this Pharmacy any day.

Will usually have some kind of issues. Stuff not being ordered. The wrong thing. Slow.

I came here to get my medication. I find the staff here very helpful and friendly.

I’ve been using this pharmacy for years and have not had any issues!

Very helpful, sorted out everything i needed, would recommend.

Super Service! Happy customer here ! Extremely Recommended !!

Brilliant service. Always helpful and happy to offer advice!

Quick and efficient travel vaccinations and lovely staff

Excellent customer Service , very friendly staff