Just had to speak with Roy on behalf of my mom and he is TERRIBLE!!! No customer service skills whatsoever! I have never booked with a travel agency before and after speaking to this a**hole, I don’t think I ever will! Roy, if you’re reading this, learn some respect and please understand that you DO NOT know it all!!!!

Extremely unprofessional very disappointed in the manner in which I was spoken to ABSOLUTELYHORRIBLE. Ron took my information but didn't even call me back after following up twice. Then I was treated extremely poorly, and based on this, I

Very helpful staff and best of all you can book a ticket and pay for it slowly with a deposite works out well for big family trips or emergency travel :) ask for Roy..

Amazing and friendly staff. My family have been booking with Royal Travels for many years.

I deal with Roy and he is great. Always very helpful. He is my go to person!!!

THE BEST TRAVEL AGENCY IN THE CITY AS FOR MR.SPENCE HE WILL DEAL WITH U PROPER

Ive Dealt with Both Ron and Roy and they have take care of me, God bless!

Very bad. Just read the news article of that poor woman. 2 thumbs down

Your business deserves to be sued for what you did to Joan Russell

Great customer service, friendly staff; And very professional

Primarily only does flights. Does not do tours.

Excellent service. The best in the 6ix

incompetence is not even the word!

Very help staff ask for Ron

Excellent customer service

Excellent customer service

Great service keep it up.

Great costumer service

Best travel agents

Awesome as always

Service was good

Good Service

Not bad