Gotta love that the girl at the register redeemed my birthday gift to—I assume keep for herself. Pay your employees better so they don’t have to steal from your customers. My little perk to try something new went to a thief. I’ve given this location too many chances. Every turn I’m disappointed and hate that I try it yet again.

My experience started off good then we got to checkout. Jay helped me so much. Finding all my normal products I use. Helping me find new products. That I love . When I got to check out that lady asked me a question and I was like the rewards right. She said yes. The other cashier next to her made an ugly face and a hand jester.

Extremely rude staff. I went in today in the evening and the staff who greeted at me was laughing at me behind my back once i walked in. She did the same to me when i stepped out. If you cannot do a simple job of greeting people at the door, why the hell do you stand there. Will never return to this store.

Why have a closing time if employees are just going to close down sooner? I still had a few minutes before closing and there already was a girl at the door not letting anyone in. I told her I just needed one item and she refused. Said it was already 7…. Girl we both had iPhones, it wasn’t 7 yet. Terrible

Janie, Priscilla, Beatrice, and Ana what to say super sweet staff. I'm a guy who doesn't like shopping for his lady. But these ladies made it effortless. Thank you for the recommendations. Thank you for all of your sweet staff. We will be coming back I highly recommend this location.

So I ordered online for pick up and was in a hurry so I didn’t check my bag but once I got home I saw that I was given a “Try me” bottle and yet I was still charged full price.. it’s very upsetting. The bottle was definitely used. I should have at least gotten a discount for this..

Pulled up at 7:01 for a pickup, customers were still inside but the associate at the door would not let me grab (even though the station is directly next to the door). Annoyed since I went out of my way in traffic to grab just to be denied my pickup.

They almost never help me and I feel immediately typecasted going here. I dress casual usually and I think that’s sort of why. It’s not cool or fair I will see other people get helped but I usually am ignored. I buy something every time too

Overall I love Sephoras products but every time I walk into this store l feel so small and stupid. I have been yelled at twice for very small and unimportant things. I went in an asked if they have a product because it says they do online

Best service since I went to purchase makeup, got good advice from the person who help me. Hector did help make an appointment for a hydro Facial with Adriana. Adriana did a great job from the beginning of the appointment, to the service

A little disappointed after today's visit. A few weeks ago I meant to purchase Charlotte Tilbury finishing powder($48), instead I ended up picking up the bronzer that was $58. My mistake. But today I went to exchange the bronzer for the

My personal experience these sephora workers are so extremely rude! The environment to me gives off mean girls, only a couple nice people there. Workers make it seems like your an inconvenience whenever you ask them a question about a

Stopped by today because I had been having a rough day, and the day was absolutely made! Everyone was super friendly at this Sephora and Brittany (sorry if I spelt it wrong) was just an absolute gem. She helped me look around for the

For real? So I waited patiently for the manager on duty with red hair and red rimmed glasses to finish talking on the phone. The cashier was helping someone else. So red rider gets off the phone and immediately tells me that she (the

First off, the Sephora employees, with the exception of the cashier, make you feel extremely uncomfortable. My daughter and I went in to make a few purchases and like we normally do we browse around. The employees were watching and

Had the best experience! Everyone working was extremely attentive. Adriana especially! She was patient and found me the perfect foundation for my skin type ! Very appreciative to have amazing customer service like that

I finally got my hands on the rare beauty highlighter! The only one that was left was a the golden one which is sad. A lot of rare beauty is sold out. I wish they would order more or stock them up for often.

Only restricted a certain amount of customers in the store so they were following covid-19 guidelines. Very friendly and came to me to see if I needed anything. Very good customer experience in this store.

The girl with pink hair is super nice & informative. Out of all the years I've been shopping there this was my first time getting actual help & advice. They definitely need more employees like her.

Super sweet young lady that was kind and patient helping me with my transaction on New Years Eve! The manager on duty was very attentive and kind as well. Loved visiting this store in San Antonio!

I really enjoyed this location. Lots more room to move around and seemed to have more of a variety. Everything was neatly organized and presentable. Look forward to another visit with extra time.

So happy I was able to visit this store! Ruth, you are AMAZING! Went in for some emergency "necessities" since I was stuck in town unexpectedly & she took such great care of me! Thank you!

I love love love this location the staff is always nice to me and they have more stuff than the kohls and jc pennys so always come here easy parking and always clean! next to whole foods

Rude staff. They close before the actual closing time people still shopping inside don’t let anyone else in. As a person who’s worked a lot of customer service I’ve never seen this done.

I do not go to Sephora often, but everytime their service is excellent, they are attentive and I walk out getting what I need...I don't feel upsold. Consistent excellent service …

Jacqueline, Ruth, and Leonard treated me like a true beauty insider. I had a problem with a product, but they not only took care of me, but were happy to do so. Best store in SATX

Everyone is so friendly here!! I will definitely keep coming back to this location. They were out of stock of what I wanted, but they gave me great advice on a different product!

Always a pleasant experience. I like that everyone is so attentive and paying attention. Other people get annoyed but I like it because I always have questions. Thank you!

Super friendly staff, get my samples then go back and buy the products after testing them out. Love how extra friendly and outgoing the staff compared to ulta

My wife left happy and the service was great. Wish I could say more but I know nothing about makeup so otherwise I highly recommend this store

I had a great experience for my first time here. Mariah was so great and patient. She helped me find the perfect match for my foundation.

Always super friendly service with attention to detail I have been doing curbside lately and have always had a flawless experience.

This store is amazing. Easy to find and wonderful staff. Very helpful and happy to help. They are always so good to me.

Always so helpful and friendly. Love getting everything I need at one location with people who are knowledgeable

Keeping it real Sephora Make up is really good affordable and makes skin look natural. Recommend to buy …

Great ladies helped out with finding the makeup brands I was looking for and to choose the best shades.

Great customer service. I went in and got a few things I didn't even know I needed!! …

Store is amazing! Clean, everything in place, staff was very helpful especially the cashier!

I love this store. I feel this one has the best customer service compare to others.

Everyone is so incredibly helpful here it’s absolutely my favorite location!

Curbside/mobile orders extremely quick even during post-Christmas busy times

Hector and Maria are the BEST people. So helpful and not judgmental.

Great service, all the staff was very helpful and friendly.

Curbside is a must. Specially during the holidays

Great atmosphere got just what I needed

Very nice, helpful and amazing staff!

Informative and competitive pricing

Love all the products I’ve bought

Saleslady were very helpful

Clean store, helpful staff.