SKECHERS Retail

261 reviews

101 Powell St, San Francisco, CA 94102

local.skechers.com

+14159820209

About

SKECHERS Retail is a Shoe store located at 101 Powell St, San Francisco, CA 94102. It has received 261 reviews with an average rating of 4.5 stars.

Photos

Hours

Monday10AM-7PM
Tuesday10AM-7PM
Wednesday10AM-7PM
Thursday10AM-7PM
Friday10AM-7PM
Saturday10AM-7PM
Sunday10AM-7PM

F.A.Q

Frequently Asked Questions

  • The address of SKECHERS Retail: 101 Powell St, San Francisco, CA 94102

  • SKECHERS Retail has 4.5 stars from 261 reviews

  • Shoe store

  • "My mother is a returning Skechers customer because she loves the brand and shoe quality but her last trip to this store might be the last time she shops with Skechers"

    "A neat and modern store with many Skechers options with good prices"

    "The staff here are very unwelcoming and unhelpful"

    "Definitely one of my favorite shoes brands, because their shoes are so comfortable"

    "Tienda de calzado deportivo y casual, para damas, caballeros y niños"

Reviews

  • Dara San Juan

My mother is a returning Skechers customer because she loves the brand and shoe quality but her last trip to this store might be the last time she shops with Skechers. She was harassed and mistreated as a customer after shopping here this weekend. The associate that was supposed to be assisting her was unfriendly and treated my mom as if she had no money to spend at this store. While checking out, the associate then proceeded to ignore my moms request of taking the shoes without their boxes (she brought 3 pairs mind you). The service she received at this store was appalling and saddening. She frequents this store and has been a returning customer for years. It’s sad that she was treated this way. Shame on you Skechers for not ensuring your associates are treating everyone with the best customer service when they shop with you.

  • Igor “Igogo” Bushyn

A neat and modern store with many Skechers options with good prices. After a long flight, my sneakers broke up and I accidentally went to this store on the way from the airport to the hotel. The employee showed patience and helped me with the choice of model. Luckily, they had my small size 7. It really took a while to get my requested shoes from the spare room. Unfortunately, the pair brought was not very convenient for my feet, which became clear after the purchase. The seller immediately changed it to me for another pair very quickly. The first time I buy shoes for skechers and will buy it in the future.

  • Mel Lim

The staff here are very unwelcoming and unhelpful. Three staff members stood huddled together at the entrance of the store, chatting with each other and ignoring customers. Once I had picked out some shoes to try on, I approached the group and waited a bit as they kept chatting with each other before saying “excuse me” to get their attention. The sales associates made me feel like I was inconveniencing them by asking for their help. I did end up buying a pair of walking shoes, but they cut into the back of my ankles badly and made them bleed after only wearing them for a few hours.

  • Room For 3

Definitely one of my favorite shoes brands, because their shoes are so comfortable. Being a loyal customer, I really think that i will stick with them for a long time. But today, we were very disappointed because we felt like we weren’t treated as a customer, we didn’t receive a single thank you after we pay, all the staffs are so busy fixing the posters, no one really approach us and ask us if we need any assistance. I do hope someone see this and take appropriate action. Thank you.

  • Beatriz Aguilar Ostos

Tienda de calzado deportivo y casual, para damas, caballeros y niños. Ropa deportiva y calcetines. Es una marca reconocida porque su comodidad y diseño. Esta tienda en particular está bien ubicada, los empleados son muy atentos, tienen en su equipo personal bilingüe (inglés-español) y se esmeran en atenderlo con buena disposición. Conserve su factura si necesita hacer algún cambio. #compras #descuentos #ofertas #zapatodeportivo #calzadodeportivo #letsguide #localguides

  • shivaji thapa

Good location but terrible customer care(specially tuesday evening around 8-8:30, 04/17/2018). I was completely neglected and The lady who went to get pair of my shoes didnot come for 15 minutes and when i inquired if someone is getting my shoes other staff bg talking to themself and dont bother to respond me. They literally want customer to walk away without shoes. I vl never go back again. Better try other location.

  • mangoslormpy

Pretty decent. I thought this store would let me down like the mall. But nope. Skechers actually has a "WORK" line that sells reliable shoes for work. I got slip-resistant ones with the help of a very kind employee ^<^ He also helped me get 20% off by joining Skechers' club. Although after getting something else, the tax kept the shoes about $91. But better than payin $100 or more 9/10

  • Sayali Godbole

I like Sketchers shoes. But this shop had less varieties and also didn't have small sizes in almost all of shoes I liked. The customer service is good and the lady helped me trying to find the smaller size of as many shoes as I asked. But couldn't buy the shoes because of size and variety. Might be due to holiday and sale. But I would prefer buying online.

  • Sandro Eid

The display is ver neat and modern. It is large with lots of Skechers options with good prices. Employee took a long time to get me my requested shoe from the stock room. It is my first time buying skechers shoes and I found it light and very comfortable. I like how they have a device that checks the requested items other sizes if it is available in stock.

  • Jesse Lee

Was looking for light weight water proof shoes and the helpful salesperson gave me some options, but unfortunately most of them were in the hiking boots category. I was looking for casual walking shoes that can be use daily walk while can also use to go to dinner or clubs in. The like the light weight causal shoes, like the way they look and feel.

  • Karine Berthelot-Guiet

A fine brand, exceptional shoes, but strange in-store service. The sales assistants disappear for hours to find models, and become irritated and judgmental when an adult asks them for a size from the children's department. Do you have to buy the most expensive adult model to get the best service?

  • jasonmonsterkid

Worst customer service ever on Saturday!! That skinny guy neglected us when we ordered the shoe n he went to take the shoe n never came back n serving another customer!! When we told him that it seems u busy we gonna come another day he said Ok!!!! That’s weird!! I never gonna come back again!!

  • Jeff Thompson

The overall experience wasn't bad, it just felt like they were either under staffed or didn't care about the shoppers. I was passed by 3 different employees 2 times before someone asked if I needed a specific size. Didn't feel busy enough in the store for the wait.

  • Mabel Mar

Tried calling to check if they have an item in the store. Mike picked up the phone and asked me to repeat the item number and I did. He hung up on me. I called back 3x kept ringing. This is very bad customer service!!! Rude and unacceptable!

  • Daniel Nazario

Skechers on Powell between 5th and 4th something like that but those people in there were really nice and they had a lot of patience and I saved me a lot of money and it's a good place to go for nice shoes thank you very much have a nice day

  • Benoit Sigoure

Completely inept sales team, they don't even know the size chart for kids. 30min to try on 3 different models. They just don't know what they're doing and don't want to work. Good luck selling shoes guys.

  • Lacey Williams

It is incredibly difficult to get shoes for my husband since he wears a size 15. Not only they had boots for him, the young man who helped us was very attentive and helpful. Will return.

  • Tina Tjahjadi

Have been a good place to find good footwear for locals and tourists. Many styles for men, women and kids. Including few athletic wears. Watch for their seasonal discounts …

  • Hitesh Salian

Located at a prime place, easy to find. They were understaffed at the time I visited, however could look through all the collection by myself and decide and checkout at the counter.

  • Molly Lim

Excellent service at this location. Staff are all very knowledgeable and helpful. They really go the extra mile to find the right pair of shoes that fit. Most impressed!!

  • Thiago Zequi Sousa

Nice store, with good prices and a helpful staff. Plenty of options from Skechers, from sneakers to sweatshirts, well displayed and with an easy to go around layout

  • Rudi DiPrima

Great service. I swear by these shoes. I love then for work! Super comfortable. Did I say great service at this store. Prompt and friendly. Thanks. I'll be back.

  • Dwayne Worthington

Sketchers is MY SHOE place. Thick soles, air cushion memory foam and mesh uppers for my big wide size 13 feet. Sketchers and I have a long standing relationship.

  • Faheem Kalsekar

Right opposite Union square, this is located at very convenient place. The staff were very polite and attended to my needs. They made sure I got the right size.

  • Lillie Anne

OMG I love this store. After picking out a pair of sneakers while in San Francisco, they informed me if a $100 gift award. What's better than that!! …

  • Janya K Comer

The 2 sales gals in there, didn't even acknowledge that we walked in, let along take 2 seconds from their gossiping to see if we needed anything!

  • Jatish Shah

At Powell Street just off Market Street in San Francisco, Sketchers has a huge collection of fabulous footwear. Very helpful and friendly staff.

  • David Montaño

El servicio al cliente es muy bueno, me atendió una chica que hablaba español, todo un encanto. Además los zapatos son super cómodos.

  • Vu Long Tran

Good location and shoes options. Open till 10pm most nights so quite convenient. Worth checking out if you like the Sketchers style.

  • Swee Hiang Poh

Wide range of comfortable shoes available. We bought two pairs of favourite walking shoes with a 30% discount for the second pair.

  • Heather

Friendly, and knowledgeable staff. Ok deals. Love the new Uno's and Martha Stewart's plateau sneakers. Def recommend to people

  • Can Günaslan

Great, customer-friendly staff. There is a good variety of shoes, especially love xMark Nason selection. Good discounts too!

  • Licia Moiola

Very beautiful store in San Francisco near Powell street Bart. You can find any kind of shoes at good price. Nice stuff.

  • Vince Maret

Great choice of shoes from iconic sneakers brand. Ideally located near union square. Friendly and efficient staff

  • Imran Khan

Buying for the first time . Let see what happens next. I will try and then will come back again to see you soon

  • Alex Elguea

Una tienda con un extenso surtido en ropa y cazado deportivo a demás de la buena atención de sus empleados

  • J P

Kaleb was so polite, and attentive! I found my tokidoki shoes in my size! Super happy. Great selection!

  • Stanley Sneed

The young rep in the store was very helpful. She can multi-task better than anyone I have seen of late.

  • Fẹmí Stephen

Very good local Skechers store. Have a good range of Skechers collections. You won’t be disappointed

  • Gerardo Nieto

I love this place, it's super clean and sanitizing, and the person who's helped was very kindest ❤

  • Rafa Barragan

Hay de todo. Lo mejor es que tengo un 50 de pie (14 USA) y pude encontrar muchos modelos para mi

  • Michael Crepinsek

Early original of franchise Super deluxe service and selection Still top notch after many years

  • Allen Dalton

Pleasant and attentive salespeople, and they had a shoe I wanted that wasn't available online.

  • Grace Arteaga

Amazing place with so much variety. Found exactly what I needed. You’ll not be disappointed..

  • Henning Dahl

Great selection of footwear, excellent comforting shoes. The staff very service-minded.

  • Alan Fredericks

Excellently made shoes. Employees were extremely helpful, courteous and professional.

  • VEAS trofic

Nice services, nice shoes, even though most of them ain't got my size in stock, lol.

  • Juan Manuel Alba Prado

Se puede encontrar calzado muy bonito a muy buen precio!, recomiendo este lugar.

  • Matt Savage

Nice storefront, but subpar service and high prices, especially for SKECHERS.

  • Clarence Jordan

Great customer service and nice selection. Be sure to go and see the place.

  • Venus Rountree

Decent .a bit too high prized and not enough flexibility w ladies size 11

  • Dennis Silifaiva

Finally found my shoe size!! …

  • Gavin Sparby

Helpful staff, I was in and out, just needed a pair of work shoes.

  • Steve Engle

It's touristy but they've got nearly every shoe on the website.

  • 5755enefeb

Precios económicos, diseños diferentes y atractivos: todo bien.

  • Md Zahid Alam

Good collection of varieties of shoes with great hospitality.

  • Gustavo Tamashiro

Uma loja onde encontramos tudo do que precisávamos...TOP!!

  • Elizabeth Madriz

Excelentes zapatos camisetas y chaquetas buena atencion.

  • amit jha

Very friendly staff , lot of good and latest collection

  • Surendra Dani

Most comfortable Shoes and at reasonably good prices..

  • Charlie G

Very helpful staff and a very large selection of shoes

  • gina horan

Except for manager, staff was thoroughly uninterested.

  • A K

Service is good, but not a lot of selections of shoes

  • Melissa Hatchett

Great selection. Staff was super friendly and helpful

  • michele mantellini

Molto bene ordinato personale paziente e disponibile

  • Josep Yudici Rosell

Buena zapatería. Los más cómodos que puedas comprar.

  • Kristy

Staff was friendly and helpful, decent selection.

  • Albert Healey

Great range and good staff approach to customers.

  • Olivier M

Those shoes are so comfortable. Nice prices too.

  • Sona Hovhannisyan

Sales associates are very courteous and helpful.

  • Casper Hofmann

Very good and patient service Especially maria

  • Karren Ferron

Good value for your money staff very helpful

  • Antoine Lopez

Prix pas chère. Il y a pour tous les budgets

  • Reinaldo Lueg

Los mejores, más cómodos y livianos zapatos.

  • Hema Vinothini

Good collections ! Bang on in union square

  • Monica Roldan

Everyone is helpful and friendly. Thanks

  • William Herrmann

Great excellent selection of wide shoes

  • Chu / 朱Drianto / 鴻 恩

Only one clerk serviced ten customers.

  • Abdallah Abu Ghalyoun

Great location and nice range of shoes

  • Dean Noor

Great shoes, great price, great staff.

  • דוד בלומנפלד

מבחר יפה, שירות אדיב ומחירים מצויינים!

  • Dora Martinez

la Joven que nos Atendió Es Muy Amable

  • Miriam

A sale and a helpful employee …

  • Dave Herzstein

This Costco has the best employees.

  • Heather McDonnell Haney

Staff are very friendly and helpful

  • Richard Wilson

Didn't have what I was looking for.

  • Vitali Shirman

Very good quality and a big choice

  • börnie geröllheimer

Sehr gute Auswahl und faire Preise

  • Mick Bowden

The salesperson was very helpful!

  • April L. “Purple” Johnson

Love skechers and their Employees

  • Margaret Lerian

The summer styles are happening!

  • Justin Bruns

Saved my homeboy‘s life man. Ty

  • david cody

We bought shoes. Nice store. :)

  • Ian Larry

Best retail store to get shoes.

  • Sphoorti Sachan

Helpful staff, nice collection

  • Niklas Lundgren

Great shoes and great service.

  • David “Dave” Des Jardin

Great service and nice store

  • Steve Sobko

Great selection and service!

  • Sorin Jemna

Very nice and friendly staff

  • 김희영

Good service and good price!

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