Scout Properties

96 reviews

3620 12th St NE, Washington, DC 20017

scoutpropertiesdc.com

+12025064632

About

Scout Properties is a Real estate agency located at 3620 12th St NE, Washington, DC 20017. It has received 96 reviews with an average rating of 4.2 stars.

Photos

Hours

Monday9AM-4PM
Tuesday9AM-4PM
WednesdayClosed
ThursdayClosed
Friday9AM-4PM
Saturday9AM-4PM
Sunday9AM-4PM

F.A.Q

Frequently Asked Questions

  • The address of Scout Properties: 3620 12th St NE, Washington, DC 20017

  • Scout Properties has 4.2 stars from 96 reviews

  • Real estate agency

  • "I Have worked with Scout the past four years to help manage our six unit condo in Columbia Heights/park view"

    "I have worked with Scout for nearly ten years"

    "We use Scout Properties for property manager and highly recommend their service"

    "We had a great experience working with Scout Properties"

    "Scout properties managed my unit for six years from 2017-2023"

Reviews

  • Austen Musso

I Have worked with Scout the past four years to help manage our six unit condo in Columbia Heights/park view. They have been extremely helpful in getting all the owners organized and maintaining the building and it’s finances. They are responsive to our needs and not overly expensive for the unique services they provide.

  • Kevin Riddle

I have worked with Scout for nearly ten years. They are professional, are always responsive and solution oriented. I am particularly grateful for how helpful and engaged they have been when I have encountered property management challenges. They've always had my back and I unequivocally recommend them.

  • Patricia Dugueye

We use Scout Properties for property manager and highly recommend their service. They are competent, thorough, kind and provide excellent customer service to the property owner and tenant. Property management t and tenant care can be arduous. They do what I cannot.

  • Rose Donna

We had a great experience working with Scout Properties. They were very professional and thorough in setting up our rental property. They took care of handling all of the administrative side making it effortless for us. Highly recommend them.

  • Laura Aldrich

Scout properties managed my unit for six years from 2017-2023. I had 3 different property managers during that time (Khadijah A., David H., and Anthony S.) and all were great. The advertising (John T.) and accounting staff (JeNard) are also

  • Tucker Ward

Scout has been a superb partner for our two properties in Washington, DC, and Jordan Lombardo specifically has been a stellar manager. For 3 years he has managed our properties, and has always handled everything perfectly - from showing the

  • Scott Burger

Had bad experiences with this company. We had a pipe backup and they called a plumber but weren’t able to resolve the issue immediately and they left our tenants in a unit without functioning water drainage for several days during which the

  • Amanda Hart

I’ve lived at a property managed by Scout for three years (particularly John Thompson- who is just lovely) and I’ve had a very positive experience throughout my time. They’ve always been very responsive and timely, and communicated through

  • Maria Cristina Callejas

I've been a contractor for Scout Properties for a couple years now. they are very professional in the way they handle their business and they frequently inspect their properties to make sure all is fine. Ive been dealing with Kelli and she

  • Karl

TL;DR: Scout Realty did not maintain my property as they should have in the lease and assisted my landlord in defrauding me out of relocation assistance after I was evicted. I have been trying to contact the agency, but cannot get past the

  • A

I had an extremely frustrating week and an half attempting to view a property that was managed by Ben. I requested to view the property within a day of its listing but the agent was out of town and I was told his colleagues were unable to

  • Steve Sushner

I just started with Scout them a few months ago with 1 condo unit after my previous property manager dropped the one property because the rent was under their $2,500 minimum. As I watched Scout I realized how horrific my previous property

  • Michael Falero

I was recently a tenant in a Scout-managed property for 18 months. We primarily worked with Ben, and he was an excellent property manager for the entire time we were with Scout: from initially viewing the property and answering questions,

  • Bahijah Salaam

Blessings. I was shown a residence by Ben. It was a very pleasant experience.I had some health challenges and was running late. Ben was very understanding and assured me it was ok. The residence wasnt suitable for me. However, I asked for

  • Ryan Wee Sim

Scout, and Jordan specifically, have been incredibly helpful and responsive in helping me navigate the DC rental market. They're good people to have on your side. I feel like Jordan got to know me and my situation, and really helped move

  • Barbara Corprew

Our small condo association lucked up about ten years ago in choosing Scout Management Company. Sergio Herrera and his property management team are great to work with and have been outstanding in managing our property. They have our best

  • Dwight Jefferson

You never get a second chance to make a first impression. So, after not getting a personal response to my call and voice messages, emails, and application, why should I go to Scout for any reason? Scout’s non-response to me is basically

  • Hariana Sethi

Please do not rent with this property management company. My partner and I occupied a unit with Scout in the Petworth area in DC from August 2022-March 2023. Here’s everything that went wrong- all of these issues are documented on email

  • Madeline Becker

We were tenants in a Scout Properties apartment for a bit over two years, and we can’t recommend them enough. Ben is incredibly responsive and was quick to resolve any issue that popped up over the years. Our apartment was kept in great

  • Katie Rehwaldt

We moved out of the country and are first time landlords. The whole process of getting our home ready to rent and dealing with all the logistics involved was VERY daunting. Scout has been amazing. They have been communicating with our

  • Navid Mostofi

I have been working with Scout Properties for 4 years now, and am super satisfied with their service. They are managing our rental property in DC, and are exceptional in their service. I have found Scout Properties specialists very

  • Marta Zeymo

My partner and I worked with Sergio as our real estate agent when looking for a home to buy in spring 2023. As first-time home buyers, we had tons of questions and we always felt comfortable bringing all of them to Sergio - he was

  • Elizabeth Gonzalez

I’ve been a tenant with a unit from Scout Properties and it has truly been a great experience. Jordan Lombardo always go above and beyond to make sure the tenants always feel comfortable, heard and appreciated.

  • Lyn Holland

Scout advertises the building I live in as a NO smoking building, yet the landlord refuses to address tenants who smoke cigarettes, weed, and vape, then try to hide the smell by lighting incense.

  • Patricia Simon

Scout has managed my rental for the past year and I have no complaints, which seems rare in property management. I work with Jordan and he is responsive and gives sound advice. Highly recommend!

  • Scott Weismantel

I had interaction with Nick and Tanisha and both were exceptionally polite, helpful and professional. Looking forward to working with both of them again soon.

  • Frank Lane

I am an owner of 2 properties that have been managed by Scout for over 3 years. I gave Scout 5 stars based on their responsiveness, professionalism, record

  • Aaron Sokolow

I have worked with Scout Properties professionally for many years and I think very highly of their services and their professionals.

  • Olger Zoto

The best property management! I have several years knowing them. Prompt managers and very dedicated on resolving problems!

  • John C

I know that my rental property is in good hands with Scout Property Management. I've been with them for over 20 years.

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