The food here is not bad. That is what the two stars are for. I am writing this review because of a Service Issue today. Some was my fault and I take ownership. At first they go after me because I spilled salt on the table. But I was mostly not impressed the way they confronted me while I am eating to make sure I don't drop paper towels on the floor of the hallway door leading out/in of the bath rooms and then telling me to make sure I flush the toilet afterwards. First of all they should have a Wastebasket in the hallway so people have an option to not having to touch the door handles after they wash their hands. Ok..I shouldn't have left the paper towels on the ground. But then to tell me also to make sure I flush the toilet??? They could of handle this differently. As a private business they have every right to confront their customers. But as a consumer I have every right not to eat here again and let my coworkers know the same.

Stopped by here around 6 p.m. to pick up some dinner because I was craving Chinese food and saw online at this restaurant had pretty good reviews. You wouldn't be able to find this place unless you follow Google Maps or you've been here before it's located in a shopping center right across for a gun shop. A small restaurant, but looks clean. When I entered it there was no one there I ordered Mongolian beef which is around $12 and chicken with broccoli which I believe is around $10 not bad ((PLEASE KEEP IN MIND THAT THEY CHARGE A FEE IF YOU USE YOUR CREDIT/DEBIT CARD. PLEASE BRING CASH IF POSSIBLE)) It didn't take long for the food to come out the lady at the cashier was very nice however the taste of the food was not it!! Tasted very greasy/oily, absolutely no flavor. Wasn't good at all in fact my son and I threw the food out. Very disappointing

Ordered take-out, this was my first time to eat here. It was a Sunday evening and my go-to place was closed. The food was good but, but the pick-up experience was not. I was told on the phone it would be ready in 20 minutes. I went to pick up the delivery and had to wait for half an hour - instead of 20 minutes it was 57 minutes. When I got there they asked me to pay for the order and I assumed they would bring it right out, but they hand't even started cooking it. If I had been told first it was going to take another 30 minutes I would have cancelled the order and gone someplace else, but they already had my money so had to wait. There were 2 take-out orders in front of me and I think they were all handled them the same way - wait until the customer comes in and pays, then start cooking the food. Lesson learned - I will ask for delivery next time.

Our meal was okay. We ordered eggdrop soup, wonton soup, chicken lettuce wraps and chicken with cashews. First, the delivery was almost 1 hour! Chinese delivery never takes that long. Second, the wonton soup showed up as hot and sour soup. The guy who took our order over the phone repeated the order saying “hot and sour soup”. Even though I corrected him, it was still wrong. I’m not a fan of hot and sour soup, so that was disappointing to receive the wrong item. Third, they use a ton of onions in their dishes. That usually indicates filler and you get less meat. I’m not a fan of onions, so that was another disappointment. The eggdrop soup was good and the eggrolls were decent. First and last time we will order from here. What a shame.
Service
Delivery
Meal type
Dinner
Price per person
$10–20

I'm so mad @ myself. I normally always check reviews before eating @ a new Chinese restaurant but this time I didn't & it cost me $60. The numerous BAD reviews this place has are well earned. The food here is awful, borderline sickening. The moo goo guy pan (

This was my first time getting food from here. The guy at the counter greeted me and then handed me my bag. I asked was there dipping sauce for my crab rangoons (not packaged duck sauce) inside and he told me yes. I was pulling off and something told me to look in my bag. I had no dipping sauce NOR did I have any cutlery. I ordered to-go for a reason. I would like to be able to eat my food on the go. Anyways, when I turn around and go back inside for a second time to get a fork and dipping sauce, the guy walked up to the counter like,” what, what do you need now”. That was VERY rude. He huffed and puffed the entire time. The general tso chicken was good. The rice didn’t taste fresh. Tasted refrigerated.

DO NOT WASTE YOUR MONEY HERE!!! THE FOOD WILL MAKE YOU SICK! I saw it had 4 stars, but I made the mistake of not looking at recent reviews. This was some of the worst Chinese food I have ever had. The egg drop soup was tinted green. The fried rice was hard, and tasted like it had been made days ago. My boyfriend stomached through 1 steamed dumping,but couldn't eat the rest because the meat tasted off. Later in the night he got sick and had to spend the night by the toilet. Overall, we wasted $50 on food that was inedible. I wouldn't even give this food to my dog. I've never written a food review in my life, but this place was so terrible, it compelled me to warn the public.

I have been in Houston for 14 months and cannot believe it has taken me so long to find this hidden gem: Shanghai. So glad to now call this my favorite go-to Chinese restaurant. Their lunch specials are a bargain for the amount of food provided which includes entre, choice of rice, choice of soup, and eggroll or crab rangoon for $6.85 to $7.95. Food was fresh and made to order. I special ordered a vegetarian dish with specific vegetables and sauce. It was prepared perfectly. Excellent texture, flavor, and temperature. The service was attentive, jovial, and prompt. There is no question that I will return. They are a small business run by a small crew of happy people.

Tried Shanghai for the first time recently. Ordered General Tso's Chicken and Beef and Broccoli to go. Both dishes actually tasted very good. Consumed all the G-T Chicken and while eating the B&B, heard a loud crunch. Removed 4 pieces of petrified rat droppings from a broccoli spear! Went back to the restaurant as a favor to them to let them know they need to keep an eye on their kitchen. Showed them the rat droppings on a napkin and told them what happened. Asked for a refund for the B&B only since we had finished the chicken. They refused to accept any responsibility and would not provide a partial refund. Don't plan on going back.

Wow! That’s all I can say... from the atmosphere to the service to the food. This place is wow. Even the gun place across the way has awesome customer service. I have been missing out this whole time on Chinese food. My new Chinese spot.. the egg rolls are amazing and I have never tasted an egg roll so light, Golden with the perfect amount of crisp. It’s so light battered but nice crisp to it and perfect size not overfilled. The orange chicken was perfect &&& the real orange chicken!!!! P.s my boyfriend is a picky eater especially with fast food && he loved this place &&& says it’s his new Chinese spot. I highly recommend!

Ordered lunch today for coworker and myself. We both got beef and broc and it was the worst choice we both ever made. The beef taste like its been months old, eggroll was disgusting and stale. Overall the meal was horrible! We call to let them know and the lady on the phone was so rude, unprofessional and disrespectful. Then another guy got on the phone and he was so rude and unprofessional. His response was "don't order here again" We will never eat here again. Disgusting food and employee. they are very luck that I'm at work and don't throw this food back in their face. THIS PLACE DONT DESERVE STARS.

Tried to give this place a chance, but it wasn’t worth the money!! We spent almost 40 dollars but food quality was so bad. We got tsao chicken, king Pao chicken and a few appetizers but it was bad! The tsao chicken sauce was way too thick. Fried rice tasted horrible. Nothing tasted fresh. The egg drop soup was watery and tasteless!! I could have cooked it better myself, but we both work so we wanted to order take out. The lady at the register was nice but food was terrible. Don’t waste your money here
Service
Take out
Meal type
Dinner
Price per person
$10–20

How can anyone go wrong going to a restaurant when the owners cook the food and serve it to you. It's a personalized service which many restaurants cannot match. A true Mom and Pop business. The quality of food is great and servings very generous. With the soup comes the crackers with a pleasant tasting sweet sauce. The ambiance is good and the music in the background is very relaxing. If you are looking for a laid back and relaxing meal give this place a try, I am pretty sure you will be pleasantly surprised. Whenever I am in the area I make sure I choose this place over others.

Eat Here Often, Ive Had The Fried Rice, Orange Chicken, Egg Foo Young, & Many Other Plates, One Of My Favorite Is The Fried Dumplings, Like Everything Else They’re Homemade And Taste Amazing! Mom & Pop Shop That Makes Your Order FRESH Right After You Order, If I Want Dinner After Work, Shanghai Is The Place! Very Quiet & Cosy Restaurant With Exceptional Service! 5/5 Stars! Shi Bussin
Service
Dine in
Meal type
Dinner
Price per person
$10–20
Features
Dine in: Yes
Outdoor seating: No
Takeout: Yes
Delivery: Yes
Curbside pickup: Yes

Very disappointed and not recommended for everyone. Lots of MSG, tons of sodium, over cooked beef, tiny bit meat inside the wonton (less than 1/10 of the normal amount). We complained to the manager, she said it wasn't her fault, it is the owner's fault. We spoke to the owner, she said the Americans love lots of sodium and they also love to have wonton with tiny little meat in it. I see, they wanted to fool the Americans and rip them off by calling this Chinese food. It is not Chinese food!

DO NO EAT OR ORDER FROM HERE. HORRIBLE SERVICE. Got food for my coworkers and me. When we tried the food, it tasted REHEATED, STALE AND NOT FRESH. Called back to get a refund, for the food that WAS NOT EATEN by anyone, they refused. Coworkers went to the restaurant to get the refund and return the food, they took the food back and threw it in the trash by the cook AND YET STILL refused to give the money back. DO NO EAT OR ORDER FROM HERE. HORRIBLE SERVICE.

This was some of the worst Chinese food that I ever had. I ordered Happy Family, vegetable rolls and Hot and Sour soup. The dish was poorly seasoned. The chicken and pork was tough. The vegetable roll was dry and tough. The rolls did not have many vegetables! I would have sent the food back and asked for a refund if I had eaten at the restaurant. I will never order a dish from this restaurant again.

Delivery service was fast and friendly. Online ordering was quick and easy, no registration required which is a big plus. The food was not very good. I got the sweet and sour chicken. Some of the pieces of chicken we're burnt to a crisp as if they were stuck to a pan. The fried rice was also overcooked and dry. The portions were smaller than most places but they are less expensive than others.

I ordered a seafood delight n got nothing but fish cakes n one shrimp in sweet soy sauce to top it off I also ordered beef sticks which were over cooked with rotten pineapples on it. I have order these items from other places n never have I been so disappointed n left hungry so after being disgusted and spending 26 dollars on dinner I gave it to the dog which she didn't even touch.

Worst Chinese food I've ever tasted!!! Spent almost $40 had to feed my dogs the entire meals. Dogs won't even eat the rice . The dumplings the chicken chow mein taste old and like there's a chemical in it the Mongolia beef has a strange after taste and the rice is grey!!Grey!!! They refused to give me a refund or a discount
Meal type
Dinner
Price per person
$30–50

Wow, I just ate here for lunch. I ordered General Tso’s chicken with wonton soup. The wonton was nice. The flavors were great!! I was so impressed. The sauce was very good! Like it was entirely homemade. I was very impressed with the sauces.
Service
Dine in
Meal type
Lunch
Price per person
$1–10
Food: 5
Service: 5
Atmosphere: 5

The showroom is open again. This is a sweet family that runs the restaurant. I always enjoy the food. It is always fresh, nothing tastes like it's been thawed or sitting all day waiting on an order. I think the price point is about right too. The shrimp with lobster sauce is great, sweet and sour shrimp and shrimp fried rice are all great.
Service
Take out

DO Not eat eat here, Food was disgusting, while eating I found a roach on my rice, took my food back to get my refund, they were super rude. Refused to give me my money back and told me to re sale it ifdidn’t like it. Since we did not want the food back he threw it in the trash in front of our face and pushed us out of the restaurant giving us no refund!

I have been here many times. First introduced to them lot months ago by the gun shop across the parking. The service is always fast and the food is always good. Their sesame chicken reminds me of my favorite place (that shut down). Just had shrimp fried rice today. Nothing fancy but the portions are large and a great value. Will continue to eat there.

Won Ton soup tasted like dishwater and was dark brown just like the chicken chop suey (chop suey is supposed to have a white sauce and taste fresh). The egg rolls small and forgettable. Delivery was pretty fast and general tso chicken was delicious!! I may try once more to see if it was just an "off day" in the kitchen...but not the soup.

I love ordering from Shanghai! The orange chicken is delicious. I’ve also had the Singapore noodles, General Tso chicken, combination lo mein, and more! It’s all good! The owners are very nice and she sometimes throws in some donuts in my delivery order for my kids. Great customer service and great food!

I wouldn’t give any stars at all if that was an option but it wasn’t so I gave 1. This was by far the worst Chinese food ever. I only ate a few bites of my meal and I was sick to my stomach. I’ve never written a review before because if I don’t like it I just won’t go back but this place was terrible.

Absolutely my favorite Chinese restaurant in America. The owners are so friendly, the food is incredible, and we have been going here for years.
Service
Delivery
Meal type
Dinner
Price per person
$10–20
Features
Dine in: Yes
Takeout: Yes
Delivery: Yes
Curbside pickup: Yes

The food was amazing! Everything was fresh and absolutely delicious. My husband and I had cheese rangoons, egg drop soup and Singapore Mei fun. The lady at the front was so nice and had a great personality. The restaurant was super clean as well. We will definitely be back!
Service
Dine in

Communication barrier but food is good if you order it's better in person. If go with friends there is going to be a Awkward of silence. Just think your at peace when eating but know someone is letting energy out at the shooting range
Food: 5
Service: 3
Atmosphere: 3

1) prices exaggerated 2) quality food = nothing unique , all food taken from restaurant depot. No quality 3) setvice= inoperable, confused order 3 times. Poor attention to detail 4) sign at door perfectly describes the characters of the owners = unapproachable, unpersonable

Great food with awesome services. We eat there sometimes two or three times a week. Very glad to have found this gem so close to work.
Service
Dine in
Meal type
Lunch
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 3

I usually order take-out or delivery and either way it’s fast. The food is very fresh and is a generous portion. The chicken used for the orange chicken is white meat only there's not fatty stuff. It really tastes like home cooking. I was pleasantly surprised!

Shanghai does solid chinese comfort food at a reasonable price. We've ordered take out from here for several years and have been happy with the consistent quality. Best dishes are orange chicken, shrimp with vegetables, and beef chow fun, in my opinion.

Everything we got tasted old and reheated. From the ribs down the the rice. I got general Tso chicken. It was way too much sauce and very little chicken. It tasted old and rubbery too. Listen to the other reviews people idk how this place has 4 stars.

Very tasty Chinese food for eat in or take out. Staff are very accommodating and the food is well cooked and good value. I wish I knew where they get their oranges that they serve at the end of the meal. They taste freshly picked and sweet...yum.

Great food for a great value. Stumbled across this place because it was the only thing open later. Ordered the sesame chicken and my boyfriend got the general tso, both were amazing. Establishment was clean and staff was friendly. Will be back!

Very cute and cozy place. Food was tasty and the service was great. We had a lunch special and Mongolian chicken and biscuits , everything was fresh and hot and the owner was very nice ! I will return with my husband and daughter again.

I have had countless Chinese restaurants in Houston and I haven't had any as good as this one, not to mention how great the prices are. It's family owned and run and the main lady who waits on us is the nicest person you will ever meet.

Highly impressed with the quality of customer service and food. Highly recommend to try out this spot. Tip: CC/DC accepted but cash preferred to avoid fees.
Service
Dine in
Meal type
Dinner
Price per person
$10–20

Food was good and the service was very friendly. Would definitely come back!
Meal type
Lunch
Price per person
$1–10
Food: 5
Service: 5
Atmosphere: 4
Recommended dishes
General TSO's Chicken

I was reading all the good reviews about this place and decided I wanted to order, but I needed delivery. I called and I was told no delivery today. TODAY? Does that mean they deliver only certain days or whenever they want? …

The only place that I get Egg Foo Young. Since Hong Kong Chef is gone this is the next best.
Service
Take out
Meal type
Dinner
Price per person
$1–10
Food: 5
Service: 5
Atmosphere: 5

Like the owner/receptionist, he is very quiet and friendly, the food is ok. Too much beef for my Mongolian beef dish. I was there at 11:25 am.
Service
Dine in
Meal type
Lunch
Price per person
$30–50

Terrible service took FOREVER for the food I asked for a drink 3 times and never came asked for the check 2 times never came and i tell the lady the problems and she laughs unbelievable never again Do NOT recommended

The lo mien and fried rice tasted like it was old and stale. The noodles were all stuck together, this is the worst place I have had. I chose the "extra hot" option for my food and It wasn't even a little hot!

We ordered Beef Vegetable, Crab Rangoon, Hunan Beef, Vegetable Rolls and steamed rice. First time ordering from this restaurant and it was best choice since we have been here in Texas. Excellence at its best!

I come to housten for work every 7 months. And I will always come to this place. Service is great. They are all very good people. I always get the cheese Rangoon and general tsos chicken!!

Ordered chicken fried rice to go and was ready in 15 min for pick up. Lots of chicken and filled to the top of the white container. Will order again!
Food: 5
Service: 5

I love this place. The owners work there, very hard working people, one cooks the other administers and serves. They are super friendly, the food is excellent and so is the service.

I discovered this place about 2 months ago and I come here at least once a week it's excellent. I have enjoyed everything I have ordered and the owners are just incredibly gracious.

I tried the mangolian beef which I have ordered before . The meat smelled and tasted expired. I called back to let them know and they said then don’t ever order from here again.

Family owned and operated. Excellent service. Several unique and delicious dishes. Jalapeño chicken, pan fried pork dumplings, Grand Marine Prawn are exceptional. Excellent

This place has great food at a wonderful price. Service is friendly.
Meal type
Lunch
Price per person
$20–30
Vegetarian options
Wonderful fresh veggie

I like going there because the food taste fresh and you feel like in place there is a small majority of people who speak in a level 1 voice and the service …

I asked my daughter if she liked it and she said never again. Why can’t we find good Chinese food in Houston. The chicken tasted old. The noodles were cold. Never again

Luch specials are a good deal for the good portion of food and price. It was reay good. Relaxing music. Not crowded. Recommend it for lunch or at anytime. Fast service.

There dine in is open again. It's a amazing family run restaurant with really good food.
Service
Dine in
Meal type
Lunch
Price per person
$30–50

Very good Chinese food. It's standard fare with quick delivery and reasonable prices. We will definitely order from here again. I'm looking forward to dining in.

I seldom eat Chinese anywhere else. I find myself craving the chicken lettuce wraps and Singapore noodles. A favorite spot for the wife and I to meet after work.

The meal was excellent and a great price!! The egg roll wasn't great but I don't care much about that. Bathrooms were crazy clean and staff was sweet.

Worst dining experience ever. So mad I spent my money on garbage. I took two bites and they wouldnt give me my money back. do not eat here

Food was great! Service great! Nice atmosphere! If you're reading this thinking about going, definitely get your things and go!!!

I love this place. I got lunch here while waiting for an oil change from up the street and now i’m a regular- (it really slapps)

Can be a little slow sometimes but the food is great and the people are very friendly. I'd definitely recommend this restaurant.

Good food I little pricey for Chinese food but convenient. Try the sesame chicken but tell them not to overcooked it. …

This place has fantastic Orange Chicken! They also deliver with $15 minimum..Lots of food and have never been disappointed.

Hidden gem and tasty food. The food is fresh. And super cheap! The waitress was very nice, loved her! I highly recommend.

Family owned Chinese restaurant. Very good food- fried rice the best! Lunch specials are great price and large portions.

I eat here at least once a week! The food is awesome and made to order! ( sesame & Sweet n Sour chicken ) are my favs!

Really nice spot. They are generous with the amount of food they serve and their Chinese beer is actually pretty good.

Love going here the owner is super friendly and the food is great.. Love the beef lomien and much more can't go wrong

Typical Chinese food at reasonable prices. Can get lunch and a drink for about the same price as a fast food meal.

The pork steamed dumplings are amazing. Got the general tso's chicken, and was blown away. 10/10 would get again.

This place has never let me down. I've tried all of the Chinese food restaurants in my area. It's clean and good!

My favorite Chinese restaurant on the west side of Houston!
Food: 5
Service: 5
Atmosphere: 5

Good food, great lunch specials!
Service
Take out
Meal type
Lunch
Price per person
$1–10

Best singapore mei fun on the planet!!Best service too
Food: 5
Service: 5
Atmosphere: 5

Great place to eat. Food is affordable and very delicious. Portions are big and the staff are very friendly

Eaten here with my son and grandchildren before and had delivery. Never disappointing always hot and fresh

I'm from New York where the Chinese food is solid gold. This is the closest that I have found in Houston

Forgot to take pictures but the food is really good. Definitely recommend if you’re around Houston .

Excellent Asian cuisine. Done in freshness. Take out is good, but not as good as done in experience

It was good but we did not get our egg rolls and order extra peppers and did not get extra peppers.

Off the damn chain. Best Chinese in Houston hands down. Not the cheapest place, but one of the best

the food is very good, excellent taste and very good attention the owners are the ones who cater

All of the food is absolutely deliciousness! Come and checkout this hidden gem of a restaurant!

Fresh, tasty, and great customer service. Lunch menu is reasonably priced and no long wait.

Fast Delivery, but very VERY average chinese food. All three dishes were tolerable food.

Food and service is great and the food is always hot! Recommend the jalapeño chicken!

First time here and the food is hot, fresh and delicious. Definitely recommend.

Been here 3 times in two weeks. ..food is excellent and service with a smile!

Food was not so good, but these people really worked hard at serving us well!

They have good authentic Chinese food. And your always welcome with a smile.

Food was really tasty. All I had was the shrimp fried rice but I was happy.

We eat here at least once a week. The BEST tasting food by far in the area.

Kung Pao chicken hands down best! Order here all the time really good food.

Some of the best Orange Chicken l have eaten! Plenty of food for the money!

Cozy, hidden but good service. Family owned. DELICIOUS FOOD!!!! And cheap!

Several vegan options, good prices. Friendly customer service.