Don’t use the pharmacy. They dont bother to pickup the phone. 3rd time calling them in 2 months and after 20 minutes of being on hold I just give up. The thing about medication is, it’s needed. These people can’t be bothered. Hire more staff, take less customer prescriptions if you can’t handle it. Never coming back. Time is money.

4 hours after my prescription was faxed in by my physician, it’s still not ready. When they asked me if I needed it I said yes I am in immense discomfort with the poor air quality and I need my inhaler. The response was come back in three hours, we are busy. Too busy for good customer service I guess, why am I still coming here?

They messed up my prescription 3 times in a row and refused to take responsibility. Horrible customer service. My doctor said that in all they're years of being a doctor, they've never heard of a pharmacy that runs the way they do. I would give it 0 stars if I could. Avoid at all costs.

I hope for another pharmacy close to me in Orleans. Can hardly reach people here, prescription filling is shoddy (if they don't have it they put the onus on you to find a pharmacy that does, will then tell you to have pharmacy call them and

I only go here because it’s the closest pharmacy to my home. Their pharmacy is terrible. Every time I have had to call for something I end up on hold for 40+ minutes - even during non-peak hours. And to top it all off occasionally the phone

Unfortunately the pharmacy at shoppers is clearly too busy to get their prescriptions out on time. My doctor sent in my prescription and the next day I still heard nothing. I went by to see if they were filling it and they said it would be

If i could give it 0 i would. This place is where prescriptions go to die. Ive had nothing bud headaches here for the past years. Luckily they sell tylenol which doesnt require a script to help with that, and the self serve cash ensures i

This is by far the worst pharmacy. My husband had surgery so I went to fill his pain medication and I was told that it would take 3 hours. I told the girl that my husband just gad surgery and her response was “the volumes are too high and

The pharmacy at this location is possibly the absolute worst run pharmacy in the city. Prescriptions are never ready on time, they are understaffed and you can expect to wait 30+ minutes for a prescription when you arrive. If there was an

My wife just bought my son a chocolate and vanilla drum stick. My son complained that it didn't taste good. I tried it after and it was completely sour. I tried to call the store to let them know, however they just hung up. Just wanted to

I don’t usually post reviews but my experience at this location has been so bad lately I can’t believe it. Every time I call I am on hold for over an hour and still don’t get an answer. I do not recommend going here for your prescriptions.

I recently visited this pharmacy and was thoroughly impressed. The staff was incredibly knowledgeable and helpful, offering personalized advice and assistance. The prescription filling process was quick and efficient, and they had a wide

I probably wouldn't go here if it wasn't so convenient from where I live. I also like the fact that Canada Post is available. I haven't used the pharmacy but that is another added bonus. It's also conveniently opened all the time so late

Person at the prescription drop off counter today should consider a different career path, pharmacies are supposed to help people. Completely miserable and quick to shoo you away. Had to come here because my pharmacy closes early on the

I've been a customer at this pharmacy for 15 years and over the last few years I've noticed a very significant decline in customer service. If you call expect to be on hold for up to 30 minutes before you can speak to someone. There are

I made an exchange of an open perfume to this location And the beauty manager, Pam took amazing care of me. During a day like boxing day, she was so gracious and took all the time in the world to make sure everything was okay. I’ve seen

I went in to request for a prescription and I was told to return the next day and I’ll be notified once it was ready. Well I never got notified went 2-3 days later and I was packed the wrong thing. I corrected the lady and she said to

Shoppers drug mart one of my best shopping stores , I visited many locations and always high standards, will do later review for the whole firm Today I would love to recommend an exceptional staff at this location . I know

I was in today August 30th 2023 with Jerelyn for a passport photo. The lack of professionalism was something I had never experienced before. She was cursing in another language in front of me and at me. Horrible experience.

I will never go to this shoppers pharmacy ever again in my life. They have no consideration for people’s health whatsoever. My doctor sent a prescription at 9 am, and I received my medication at 4pm.

I recently visited this Shoppers and was thoroughly impressed with the exceptional level of service and care I received. From the moment I walked in, I was greeted warmly by the staff, who were both

The worst and most slow pharmacy. Everytime I have to call, I am on hold for over AN HOUR OR TWO before I hang up. Extremely slow when picking up prescriptions and very very minimal staff to help.

It is September 04,2023. I am trying to contact the Pharmacy but I been on hold for 10 minutes for three times, nobody pickthe phone. It is extremely bad ferfarmance.

Pharmacy doesn’t answer any phone calls. Tried calling 4 different times and was placed on hold for over 20minutes each time before hanging up. Extremely aggravating.

As you can see, I don't give negative reviews, I give companies the benefit of the doubt. We are all human, and mistakes get made from time to time, but I am always

Hard to get through to by phone. Counter service for me has always been exceptional though. I have had nothing but great service from this pharmacy for 25 years.

Pharmacy needs more staff. I've been on hold for 28 minutes and no one has even said hello yet. It's like this almost every time you need to speak to someone.

Really like this location. Ample parking, neat and organized aisles and products, the service is very good and you will find what you need.

They are too busy to care and slow to answer the phone. Update: Nothing has changed. 55 minutes on the phone, and rushed through the

Pharmacy is very busy but the store is great. The post office is also very busy but has great customer service.