Just picked up my NEW AMG C63s from the team at Silver Star. This is now my 3rd C63 and I have had a long standing relationship with them. Everyone from the Sales team, finance and service department are always there to make sure I have the very best experience fitting the Mercedes brand! Thank you to everyone, the car is amazing

Me and my wife had a great experience with Doncaster Mercedes benz and a very smooth process from start to finish. Appreciate Tracy , Deng and Chelsea for all the help he provided me with my order and giving me updates throughout. Ordered a G63 and picp up within three months, highly recommend.

Doncaster has a wonderful team, manager Andre, Deng are wonderful and friendly. If you need to buy a car, Tracy would be your best choice of sales consultant! She will find you a car you want! Delivery girl Chelsea is very knowledgeable and patient, very impressed with the whole team!

I've always had awesome customer service, especially with service consultants like David and Vicki. They're not just helpful—they go above and beyond to make sure everything I need is sorted. Big thanks to both of them for being super professional and having so much integrity.

I have found Andre, Deng, Chelsea and Tracy’s services were above excellence. From the start to handing over the car, each and everyone produced excellent services. I would not hesitate to recommend Silver Star motors to all my business associates and my family members.

Fantastic dealership with great staff and knowledge on their products. Very warm welcome from reception the moment you enter their dealership with exceptional customer service throughout the time spent inside too. Highly recommend buying your Mercedes from here.

Silver Star Motors provide excellent customer service, with friendly staff and a wide selection of cars to choose from. The receptionists greeted me with a big smile and a cheerful attitude. It really set the tone for the rest of my visit. Highly recommended!

My first point of contact was Fergus. He went out of his way to find a vehicle suitable for me .He was very helpful . Andrei coordinated my vehicle delivery to be on time . He did a great job . Deng organised my finanace without much hassle.

12/10 STARS. The whole team is very knowledgeable, so respectful and resolved any issues and questions we had. We loved the service provided by Andre, the sales manager, although he is very busy he made time to ensure that we had impeccable

Mercedes Silver Star Doncaster sales team is very efficient, diligent, and supportive during my new purchase. Thank you Andre for welcoming us and greeting to us when we first arrived at the shop; thank you Jason for helping us choosing the

Ben Wong provided exceptional service during our time at Silver Star Motors. We honestly could not have asked for a better Sales Executive than him in helping us choose a car - he is extremely knowledgable about his products, patient and a

Shocking service. Came in last Saturday mid day, went to the desk told them we wanted to buy a new car they took our number and that was it. We were looking around for about 25 minutes and no service. Understanding that they were busy but

Tracy Cai and her team manager Andre, business manager Deng and delivery specialist Chelsea are look after me at Doncaster. I must say they were very accommodating and and answered all my questions. I also enjoyed the coffee they made for

Do not sign any contract with this company. I signed the contract with the pressure of e-mail and communications. They rushed me to pay 1500 as a refundable payment in case I changed my mind within three days The amount is returne .And I

I was stunned when I received the renewal notice with 89% increase in my car insurance though I did not have any claims before. Luckily, Deng of Insurance team quickly eased my concerns: (1) source another insurance quote with merely 20%

Our side mirror has come loose (no scratch marks at all), so we took it to the service team to repair. Paid $100 for the examination and was told the entire mirror is broken and a new mirror needs to be ordered from Singapore which costs

Got a great deal. Negotiated the purchase with Tracy Cai and she did a wonderful deal. The staff were friendly. Thank you for Deng, Andre and Tracy ,Hand over Chelsea was efficient and knowledgeable. Recommend the tea coffee and pastries!

After years of car servicing at another dealership (with a 3 pointed star...) I thought I'd give this dealer a chance and I've really been impressed from the initial call through to car collection. They offered me a shuttle service back

We had a very smooth and enjoyable experience from the beginning until yesterday that we had our car. We are so amazed with Ben who was our consultant. He is very helpful,knowledgeable, patient and a great person to deal with. Thank you

I bought a brand new mercedes from these guys. I took it back to them the next day as the rear bumper bar was not fitted correctly. I asked them if it had been in an accident and they denied it. They stated it was from the factory like

"I was extremely dissatisfied with my experience at Silver Star Motors Doncaster. Not only did they leave my car dirty and without a tire cap, but they also failed to update the navigation system as we had requested. What's worse, they

I had a very good experience with Mercedes-Benz Doncaster whole sales team. Before buy Mercedes-Benz, I also compair other brands. Two weeks ago, I entered Doncaster Mercedes-Benz car dealership and met Tracy. She was very friendly in

Shout out to Terence and Vicky from Silver Star Motors. They look after you with a genuine heart despite being swamped with customers which I believe they carried the brand of Mercedes-Benz well. Despite being a loyal customer who had

Recently, I visited Silver Star Motors, the Mercedes-Benz dealership in my area, and it was a wonderful experience. Andre greeted me warmly as soon as I walked in. He introduced Ali and Dino, who were both incredibly knowledgeable and

Silver Star Motors handed over my new vehicle a week ago. I want to acknowledge and thank the efforts and sincere care shown to me by the great Sales Team led by the Manager Andre. Andre, Jason, Alex, Deng, Chelsea and Matthew (Spare

Spring time with a new car. Traded our GLA and upgraded to a brand new GLC. The whole process is seamless thanks to Terence the Customer Relations Manager and the entire team. Highly recommended anyone who is looking for a Mercedes.

I would like to express my gratitude to Tracy and Deng for their exceptional services. They consistently displayed a high level of professionalism and provided me with invaluable advice throughout the entire purchase process. Their

Wanted to say a huge thank you to Silver Star Motors especially Terence Teoh. This is our 5th purchase and we will be back soon for our 6th. The whole trade in and finance process is ease and well handled by the teem .Thank you!

Service is quite " nothingness".. not like other prestige car dealer. They repeatedly DO NOT stand out or exceed good expectation. Perhaps try another dealer and see if it is the culture of Merc Australia or just this dealer..

We had a very good experience at Doncaster Mercedes Benz and the purchase of a fantastically clean, well maintain car. Tracy Cai was very easy to work with and very friendly, accommodated everything

I am very satisfied about Silver Star Motors services. My special thanks for Sales Manager Andre, Deng, Terence and Andrew. They all help me to choose my new Merc. I am giving them 5 stars.

Big thank you to Terence and Deng for the stemless process of our purchase. It’s a wonderful experience with the Silver Star Doncaster. Definitely recommending to our family and friends!

We ordered a new car end of last year, there were some initial complications with the car coming into australia. Their new sales, Alex and manager Andre took care of the matter for us.

I am writing to express my utmost satisfaction with the professional and kind service provided by Mr. Eric Shen during my recent purchase at Silver Star in Doncaster.

Hi, I have ordered GLC300 from silver star motors, and this dealership is the mother of all dealers around Melbourne. Very helpful and professional throughout the

Tracy helped us, we are lucky to meet her and brought a car from her, Doncaster Benz manager and team are all very friendly and professional , love the experience.

A fantastic experience from start to finish. I absolutely love my car and Eric Shen was such a great help. Taking care of me and giving great customer service.

Andre and Alex from Doncaster Mercedes are amazing! Very helpful and knowledgeable. Alex is very responsive and patient with all my queries. Wonderful service.

Vicki was a pleasure to deal with. Great attention to detail and sorted the recal issue quickly. Delivered my car timely and it was washed. Thank you

Just picked up my brand new Mercedes with Terence. This is my second purchase from Silver Star Motors. Service has always been great with Terence.

A great experience from first visit to car handover! The staff, Andre, Deng, Eric and Chelsea were very friendly, helpful and efficient.

I just want to say thank you very much to the Sales Manager Andre Tee, Eric Shen the whole team at Silver Star Motors. Well done!

Great service received from Eric Shen, Deng and Andre. Definitely recommend this dealership for nice purchase experiences.

Silver Star are the best in the business! From the very beginning to driving out of Silver Star Motors the whole

I have ordered GLB35 AMG from Silver Star Doncaster . Very helpful and professional throughout the process.

Great dealership, highly recommended, Andre, Terence and Deng was very helpful in everything. …

Tracy from Doncarster store provides really good service. So I am happy to bought a new Gle from her

Andre, Deng & Alex were Amazing. The service and attention from the entire staff was outstanding.

UPDATE Anna from retention followed up promptly after the negative Google review.

Absolutely Pathetic Experience with my new purchase Mercedes C43 AMG 4Matic Sedan