Customer service is really bad. And the owner is very rude. Showing racism. This is really ridiculous. Me and my friends went to buy gift and I was speaking with my mom over the phone suddenly one man came and asked me to leave the shop I was confused and questioned him why so? He was like am the owner of this shop so am want you to leave the shop. I was really felt bad. Because am Indian he wanted me to leave shop. He was very rude to me literally he came behind me like hitting. Am an international student in coventry university. I really got hurt and stressed a lot am gonna file a complaint against him and his shop. Plz support me.

Myself and my other two friends went to buy something in the shop for my friend birthday , my friend was talking in phone , the person in the shop came straight away and told us to get out from the shop when we asked why ? he said am the owner on the Shop and abused us and to leave the shop rite now , the was he treated us was so bad , i tried explaining him politely he was not ready to listen , he was showing Racasim , time was approx 16.55 , is there any way to file a complain on him , everything was recorded in the CCTV , I wish he changes his behaviour That was bad experience

I go in this shop every time i am in Birmingham , it Always has something New , or a cool collectable , staff are very polite and Helpful , the prices a little high , but theirs no competition with other shops for what they stock very good selection of Air weapons , and Knives a tad over priced but given the shops in the middle of a city , there not that bad . in all a Great shop not to be missed *** out of 5 .

The owner of the business is extremely rude He refused point blank to serve me only because I have a Guide Dog I told him that what he was doing was against Guide Dogs legislation and that he was breaking the law He replied "this is my shop it is up to me whom I serve remove your dog"

As alway polite and helpful and i dont think its over priced as i just boight a britto that is very rare on ebay its £500 in here £60 so over priced its not and fantasic for rare items

Just one of a kind, lovely shop Disney, dogs, cats and most Leonardo statues, happily spend hours in there but your bank balance would take a bashing. Long live simply gifted.

The customer service at this shop was down there with the worst and rudest I've ever encountered in my entire life, and I'm 43.

Favourite gun shop in Birmingham, very friendly staff that're full of knowledge. Good prices, and registered RFD …

I got told to leave the shop because i was on my phone. Plus no notice to say no phones allowed. Very rude owner. Avoid.

The manager and assistant were both lovely and very helpful. Will definitely shop there again and spred the word

Loads of interesting stuff in this shop. Always like to have a nosey around and staff are friendly.

Sklep z tradycja i doswiatczeniem w sprzedazy upominkow hetnie nie raz odwiedze.

Awful customer service, extremely rude and not only on the first occasion

Absolutely excellent customer service made a loyal customer out of me

Very friendly polite staff..we visit often for good collectables..

Good place to go search for something different and very helpful

I love the customer service and the shop is awesome …

Love this shop always find something worth saving up for

Very helpful have shopped there a lot. Very good prices.

Good gift shop. Lots of glitzy tat, but fairly priced.

A bit on the expensive side. But nice quality items.

Good shop with lots of gadgets, gizmos and stuff

No better place for gifts in Birmingham

Diversity of the stock. Friendly staff.

Brilliant shop well worth a visit.

They have amazing little gifts

Good but a bit expensive

You will want everything

Great place nice layout

Nice gifts good virity

Yes I know I am? …

Simply, Simply lovely

Poor customer service

Very over priced.

Nice usual gifts

Best place ever

Brilliant store

Lovely staff

The best one

Lovely place

It's alright

☆☆☆