Had a full pedi booked for 5 - should be an hour - after 45 mins manicurist was finished - on being asked why so short,she said she was giving me 5 mins to put on my shoes! I take 1 min! Felt they were rushing, so they could close at 6. Not impressed, as they always give their clients the full hour that has been paid for.

Was disappointing overall experience but the Technician /Beautician Tarryn is absolutely amazing! Hopefully the receptionists will learn to support their clients through their team... the manager has already contacted me and I look forward to my new experience at my next visit.

My mom and I went for hot stone massages. Very friendly staff. My mom had a lovely experience, good skill and thorough massage. 50% of my massage was spent sorting out the hot stones and I was left very disappointed in the general skill. Definitely not worth the money!

Staff are really friendly and great at their job. Covid protocols good, but if they insist you wear your mask throughout your treatment even though you are more than a meter from the next person, then they need better aircon. Especially in this heat.

While the ladies were very friendly, sadly the nails that I received were not anywhere near the standard of the nails that I asked for in the reference picture. Overall not satisfied with the colours nor the pattern but still beautiful nonetheless

Had a power mani and pedi done, quite enjoyed the biosculpture nails and leg massage however I wasn't very impressed that the receptionist did not let me know about bringing sandals along, after all it was a freezing cold day and I'd had to

I booked an appointment for a gelish application about two weeks ago. My cuticles were not done properly, some were pushed back while others not so much. As a result the polish was put on further from the cuticle bed making it look like my

I was only attended to more than 10 minutes after my appointed time. In addition, no one seems to notice or is responsible for cleaning/sweeping the floor regularly. During the time that I was there, there was a progressively growing trail

I always have a great experience at Sorbet Steenberg. The day before my wedding: me and my bridesmaids came in to do our hands and feet, and the friendly staff went all out in getting us sparkling wine and cupcakes to enjoy whilst we had

Terrible experience. (Resulting in burns up my finger tips) I went to get my gel nails removed and after specifying that I needed a gel removal I was given an acrylic removal. Further too the acetone that my fingers were submerged in was

Warning everyone do not go to Sorbet Steenberg. It definitely the worst sorbet in the western cape. Had a lady named Nyasha do my nails. Not sure if it's her first time doing nails or if she has never been properly trained. Her technique

Waited over 20 minutes for my appointment which in the end I was not able to have due to me having to leave for a prior commitment. Very disappointing. The staff didn't seem to care at all that I had been waiting so long - couldn't even

This seems to be an on-going issue when looking at the reviews - I booked a gelish power pedi. First 5min (at least) was spent setting up the station and finding colour wheels and polish. Treatment was done within 40min with the process

Had booked an hour power pedi. 45min later she was done, the filing shaping and massage part were all rushed. I asked the therapist how long it should be thinking maybe it had changed, her answer was an hour but that I need time for

The staff are not friendly at all... the equipment looks old and dirty... not once got offered something to drink.... awful experience.... the owner needs to maybe spend some time there

Hi Enjoyed my express mani last Sat but by Wed (4 days later), my polish was chipping and by Thursday I had to remover it all myself. Most unimpressed with staying power of the polish

Absolutely disappointing .Went to get my eyebrows threaded and the lady did a terrible job. Hairs still all over the place ,I couldve done a better job with tweezers .

Service stunning, friendly staff, product application could have been better as my nails lasted 2 days, after that I could remove the French manicure completely.

Quality service, professional and friendly staff. Always keep their clients happy and feeling comfortable. Great atmosphere in the shop while being pamperd.

Pleasant, friendly service, easy parking, great hours. Super colour choices and skin treatment products. Feet treatment better than finger nails though.

Great experience! Princess was a great technician! Super friendly! She recommended gel extension tips which was a great option and I love them!

Person at reception needs to be trained to be hospitable. Every time I go there I am ignored and treated badly. Ruins my entire experience.

As normal, the staff are professional but friendly. They always greet us by name and don't try to sell us products that we do not need.

These ladies are on ! Always happy when I leave. Had the MediPedi done (for the first time) - great job done by Ashleigh! …

Nice large salon with friendly staff and prime location close to all major grocery stores and restaurants. Very convenient

Love this Sorbet! Thanks to Nolu for doing such a fantastic job and making my treatment so enjoyable. See you next week.

Thandi did a great job with gelish. Very efficient and friendly. The gelish has lasted longer than usual! :)

Open styled meni and pedi environment as you walk into the salon. It's clean and staff are friendly.

Not friendly at all i got bad service did not like my nails. Won't go there again.

Fantastic service and wonderful work done to my hands and feet.

Great sorbet. Nyashe is one of my faves! Definitely recommend

Excellent service. All the girls are so friendly and chatty.

Fantastic ladies and always friendly. Very professional.

Welcoming and relaxing environment with high standards.

Great! Ladies friendly and professional.

Friendly, efficient and professional

Great service Thembi assisted me

Princess did such a good job!

Tiffany was fantastic

Lovely service