Worst sports direct by far. Always low on stock and staff are massively over worked. What should have been a 10min visit to buys some trainers turned into a 40min ordeal, I eventually gave up as 1 member of staff was looking after about 20 different requests. Clearly who ever is in charge has no idea how to run a team.

They will literally have a meltdown if you bring an empty trolley in store. All of the staff will descend upon you with pitiful vengeance and soulless expressions, to really make you 'understand' that NO trolleys are allowed in store, otherwise their entire way of life and world will end. Avoid at all costs.

No customer service when walked in. Scruffy looking piers n tattooed guy was stubborn and the manager was aggressive talks like roadmans no manners at all.!! Get rid of these staff they’ll definitely lose customers. Thank god my nearest sports direct is way better than this place. …

Quality product with affordable price. I brought today a jacket of soulcal the quality is amazing and best for winter. Sports direct is the place for not only sports person everone can buy a quality product at good price. Thermal wear is extremely good at very reasonable price and premium quality.

Store is in good location and it's a good size store one thing I didn't understand I ordered some clothes for my son because they didn't have them in the store I had to order online but they charged me 5 pound which is normally free of charge they understand their policy I would go to JD next time

Very bad customer service, store manager really rude, staff need more training on how to talk to customers. I was spoke to in a very disgusting manner. The manager didn't do anything about, he was also rude these guys need to get another job as they clearly don't know how to deal with customers.

I've called 15 times and no answer. My issue is and complaint is, after ordering and receiving the wrong size the error being your I reordered and they again sent the wrong size. The live chat also said I'm still paying for the postage. Now I have no to trainers for holiday …

I have never been in a store were all the staff are so disinterested in helping customers. You can almost feel the animosity the staff have for the customers that keep bothering them. If your looking for helpful, customer focused staff, give this store a miss.

Extremely rude staff. When you ask for help, they are not bothered to help. Lack customer service and any form of motivation. I complained to the manager and he was very condescending and arrogant and refused to offer an apology. Stay away from this store!

The staff there today were amazing. I asked if the shoes I was interested in came in my size and it took them two minutes to find out for me and to bring the shoes out in my size. Brilliant customer service. I am happy with my purchase today.

I actually shop here quite regularly. I was quite disgusted when I was sold a box of shorts that was empty (I had purchased other goods as well, which were fine). I went back with the empty box and the receipt - the young lad at the till in

Went to exchange some birthday present never worn still got tags on no damage bought the same day I was returning it. Shop manager some young dumb kid couldn't give me refund (cash) instead he said I have to have a credit note. I explained

I have been a regular customer with this branch and online shopping. I purchased trainers for myself was unhappy with the item, went to return it. Store manager Suleh had so much attitude and was so rude. Refused to return item and told me

I can understand when working for 8 pounds in a store could be frustrating but this is not the matter of the customer. I agree with the comments written below about the management. Although, they haven't been rude with me but I was able to

Doesn't even deserve a one. Went to return some shoes. Approached the two girls who were on the till, I explained what I was looking for. They Looked at each other, laughed and pulled some weird faces. The place stank of BIO. couldn't even

Went into this store today, had to walk round in circles to find someone. Found Sophie on the door she was very nice and very helpful she had to radio through for someone to come and watch the door while she came to help me to be answered

Worst company I have ever dealt with. Take. £28 payment for trainers online that have not been received 2 weeks later. Promised 5 day delivery, they have no customer service number to ring only an automated Web chat that cannot answer any

I have been a regular customer with this branch and online shopping. I purchased frozen trainers for my daughter was unhappy with the item, went to return it. Store manager Mark had so much attitude and was so rude. Refused to return item

Never going there again, tried to swap a pair of trainers cause they wouldn't fit properly but they refused saying there was dead skin in the right foot but he'd only tried left one. The "manager" was rude to my dad and refused to give me

These place is terrible. Today I have been racially profiled and I am very disgusted about what happened today at the store. The manager of the store, an Indian man with tatoo on his arm has mistreated me whilest with my young children at

Bought some items as a gift and came back to exchange for a different size however when purchasing the item first I was told the item could he discounted due to the right shoe being worn so I gladly accepted as it looked perfectly fine to

Visited today absolutely the worst customer service ever ? People queuing to pay for your goods ? With one person serving and staff standing around watching ? If the goods was not for my grandson I would have left them and walked out ?

I concur with what so many others have said here, staff are rude and lack simple communication skills. Obviously, nobody at SportsDirect cares that's why none of these poor reviews even get a response from them. A store run by clowns.

Rubbish service. Never going here again. Big store like this with one scanner. The Asian (Chinese) guy is a disgrace. Shouldn’t Be working for Sports Direct, (incompetent). JD’s much better. If I could rate it 0 would definitely.

I strongly advise against buying from this branch I went to deal with a complaint of defective goods, the seller refused to deal with the matter, saying that I do not have the original packaging (which is only

Very bad customer service , the staff included manager is very rude ,they are just killing the time only and not serving the customers, will never suggest any body to come here.

Deceitful company Ordered some items for home delivery, they were charging the same £4.99 for home delivery and store collection, so it made sense to get home delivery to avoid

Absolutely Atrocious customer service extremely rude staff I would never recommend this store to anyone. What I would recommend is that everyone boycott this store!!

Friendly staff, maybe not as experienced as it should be for big brand like this, but still good place for bargains.

I would like to know If u got glowberry prime